What are Compliance Team metrics? Finding the right Compliance Team metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.
Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.
Find Compliance Team metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Compliance Team metrics and KPIs 1. Device Compliance Rate Measures the percentage of devices that meet compliance requirements for security standards.
What good looks like for this metric: 95% compliance rate
Ideas to improve this metric Conduct regular compliance audits Update security policies frequently Train employees on compliance requirements Automate compliance checks Use endpoint protection software 2. Threat Detection Time The average time taken to detect a security threat on an end-user device.
What good looks like for this metric: Under 24 hours
Ideas to improve this metric Implement real-time monitoring Utilise AI-powered threat detection tools Regularly update threat databases Conduct regular security tests Enable fast response procedures 3. Patch Management Timeliness The average time taken to apply security patches to end-user devices.
What good looks like for this metric: Within 72 hours
Ideas to improve this metric Automate patch deployment Schedule regular update checks Prioritise critical patches Maintain a patch inventory Verify patch installations regularly 4. Data Encryption Rate The percentage of end-user devices that have encryption enabled for data storage.
What good looks like for this metric: 100% encryption rate
Ideas to improve this metric Enforce encryption policies Provide encryption tools Train users on encryption benefits Audit encryption compliance Utilise full-disk encryption solutions 5. Incident Response Rate Measures the effectiveness and speed of response when a security incident occurs.
What good looks like for this metric: 90% incidents resolved within 48 hours
Ideas to improve this metric Establish a dedicated response team Develop a detailed incident response plan Run regular incident response drills Utilise automated incident detection systems Review response procedures post-incident
← →
1. Defect Rate The percentage of products or services that have defects relative to the total produced, often calculated by dividing the number of defective units by the total number of units produced.
What good looks like for this metric: Typically less than 1%
Ideas to improve this metric Implement stricter quality control processes Enhance staff training initiatives Conduct regular audits and inspections Utilise root cause analysis tools Increase customer feedback collection 2. First Pass Yield (FPY) The percentage of products manufactured correctly and to specification the first time through the process without using rework.
What good looks like for this metric: 85%-95%
Ideas to improve this metric Improve process documentation Increase equipment maintenance frequency Optimise employee onboarding and training Reduce process variability Incorporate automated quality checks 3. Customer Complaint Rate The number of customer complaints received over a specific period divided by the number of transactions within that period.
What good looks like for this metric: Less than 5 per 1,000 transactions
Ideas to improve this metric Improve after-sales support Analyse customer feedback for trends Maintain open communication channels Enhance product/service quality Regularly revise protocols based on feedback 4. Audit Compliance Rate The percentage of audits that pass compliance checks relative to the total number of audits conducted.
What good looks like for this metric: Above 95%
Ideas to improve this metric Regularly update compliance training for staff Automate compliance tracking Engage third-party compliance experts Conduct more frequent internal audits Develop corrective action plans for identified issues 5. Corrective Action Effectiveness Measures the success of implemented corrective actions, determined by the reduction in defects and issues post implementation.
What good looks like for this metric: Reduction in issues by at least 75%
Ideas to improve this metric Utilise a robust change management process Track and measure results of actions Ensure clear communication of changes to all stakeholders Perform regular follow-up checks Encourage continuous improvement culture
← →
1. Training Completion Rate The percentage of staff who successfully complete the required training sessions within a given period.
What good looks like for this metric: 90% completion rate
Ideas to improve this metric Offer flexible training schedules Use engaging training materials Provide incentives for completion Ensure management support Track progress regularly 2. Training Knowledge Retention Rate The percentage of information retained by staff over a period after completing training, typically measured through follow-up assessments.
What good looks like for this metric: 70% retention after 3 months
Ideas to improve this metric Incorporate interactive techniques Provide summary materials Use regular follow-up assessments Apply knowledge in real-world tasks Encourage peer discussions 3. Procedure Compliance Rate The percentage of staff correctly following standard operating procedures post-training.
What good looks like for this metric: 85% compliance rate
Ideas to improve this metric Reinforce training regularly Conduct audits and provide feedback Simplify procedures Establish accountability measures Offer additional coaching for underperformers 4. Employee Feedback Score The average satisfaction score obtained from employees regarding the training program.
What good looks like for this metric: 4 out of 5 rating
Ideas to improve this metric Collect regular feedback Act on suggestions for improvement Ensure content relevance Maintain interactive sessions Provide opportunity for questions 5. Training Cost Per Employee The total costs involved in training divided by the number of employees trained.
What good looks like for this metric: $200 per employee
Ideas to improve this metric Utilise cost-effective online platforms Schedule group training sessions Leverage internal trainers Streamline resource usage Negotiate with vendors for better pricing
← →
1. Compliance Rate The percentage of projects adhering to established design standards and governance.
What good looks like for this metric: 80-90%
Ideas to improve this metric Conduct regular design audits Educate teams on standards Integrate standards into project workflows Implement a feedback loop for continuous improvement Assign dedicated roles for compliance monitoring 2. Standard Adoption Rate The percentage of teams or individuals adopting new design standards.
What good looks like for this metric: 70-85%
Ideas to improve this metric Facilitate workshops and trainings Utilize champions to promote standards Provide clear documentation and resources Reward and recognise adoption efforts Gather and act on user feedback 3. Time to Implement Standards The average time it takes for teams to implement design standards in projects.
What good looks like for this metric: 2-4 weeks
Ideas to improve this metric Simplify standards for easy understanding Create templates and guides Offer implementation support Use pilot projects to refine processes Ensure leadership buy-in for expedited adoption 4. Stakeholder Satisfaction The level of satisfaction among stakeholders with the design standards and governance.
What good looks like for this metric: 75-85%
Ideas to improve this metric Conduct regular satisfaction surveys Address concerns promptly Engage stakeholders in the development process Communicate benefits clearly Showcase success stories 5. Reduction in Design Errors The decrease in design errors or deviations due to the implementation of standards.
What good looks like for this metric: 30-50%
Ideas to improve this metric Implement a thorough review process Analyse common error patterns Enhance training based on error analysis Utilise automated tools for compliance Encourage peer reviews and collaborations
← →
1. Non-Conformance Rate The frequency of non-conformances in Halal standards detected during audits or inspections
What good looks like for this metric: Less than 10 incidents annually
Ideas to improve this metric Implement regular internal audits Provide comprehensive staff training Use checklists for routine checks Engage external experts for consultation Establish a corrective action plan 2. Audit Pass Rate The percentage of successfully passed Halal compliance audits out of total audits conducted
What good looks like for this metric: Above 90%
Ideas to improve this metric Conduct mock audits Ensure up-to-date documentation Set clear compliance instructions Regular management reviews Invest in audit management software 3. Supplier Halal Compliance Rate The percentage of suppliers that are compliant with Halal standards out of the total suppliers
What good looks like for this metric: Above 95%
Ideas to improve this metric Establish strict supplier guidelines Require supplier certification Conduct supplier audits/reviews Communicate regularly with suppliers Establish supplier improvement programs 4. Corrective Action Implementation Time The average time taken to implement corrective actions after a non-conformance is identified
What good looks like for this metric: Within 30 days
Ideas to improve this metric Prioritise action steps Assign dedicated resources Monitor progress weekly Automate reminders and follow-ups Create specific action deadlines 5. Training Completion Rate The percentage of employees that have completed Halal compliance training out of total employees
What good looks like for this metric: 100%
Ideas to improve this metric Schedule mandatory training sessions Offer e-learning modules Incentivise training completion Track training progress Regularly update training content
← →
1. Audit Completion Rate The percentage of planned audits completed in a given period
What good looks like for this metric: 90%-95% completion rate
Ideas to improve this metric Set clear priorities for audits Allocate resources effectively Enhance time management skills Streamline audit processes Regularly review audit plans 2. Number of Findings per Audit Average number of findings identified during each audit
What good looks like for this metric: 2-5 findings per audit
Ideas to improve this metric Improve risk assessment techniques Incorporate data analytics in audits Enhance auditor training programmes Focus on high-risk areas Use checklists to standardise audits 3. Implementation Rate of Audit Recommendations Percentage of audit recommendations implemented within the agreed timelines
What good looks like for this metric: 80% implementation within 90 days
Ideas to improve this metric Ensure recommendations are actionable Engage with auditees to understand constraints Follow up regularly on recommendations Provide practical solutions Prioritise high-impact recommendations 4. External Audit Discrepancy Comparison between internal audit findings and external audit findings
What good looks like for this metric: Less than 5% discrepancy
Ideas to improve this metric Align internal audit focus with external audits Improve coordination with external auditors Regularly update auditing standards Review and improve audit documentation Provide sufficient training to internal auditors 5. Audit Cost Efficiency Cost of auditing per audit presented as a value component to business value
What good looks like for this metric: $5,000-$10,000 per audit
Ideas to improve this metric Implement cost-saving technologies Opt for risk-based audit planning Streamline the audit process Utilise a hybrid auditing team (internal and external) Automate repetitive tasks where possible
← →
1. Preventive Maintenance Compliance Ratio of completed scheduled maintenance tasks to the total scheduled maintenance tasks
What good looks like for this metric: 90% compliance rate
Ideas to improve this metric Schedule regular training for maintenance staff Implement a comprehensive CMMS (Computerized Maintenance Management System) Regularly review and update maintenance schedules Assign dedicated staff to monitor maintenance compliance Conduct regular audits to ensure maintenance completion 2. Average Repair Time The average time taken to complete repair tasks from the moment they are reported
What good looks like for this metric: 1-3 days depending on urgency
Ideas to improve this metric Streamline the repair reporting process Ensure availability of necessary repair resources Conduct regular training on efficient repair techniques Assign priority levels to repair requests Utilise a CMMS to track repair times 3. Maintenance Cost Per Square Foot Total maintenance costs divided by the facility's square footage
What good looks like for this metric: $0.50 - $2.00 per square foot annually
Ideas to improve this metric Regularly review and optimise maintenance budgets Implement energy-efficient practices to reduce costs Schedule bulk purchases for discounted rates Reduce overtime by improving workforce scheduling Invest in preventive maintenance to reduce repair costs 4. Equipment Downtime Total number of hours equipment is unavailable for use due to repairs or maintenance
What good looks like for this metric: Less than 5% of total operational time
Ideas to improve this metric Implement a routine equipment inspection schedule Train staff to detect early signs of equipment failure Maintain a spare parts inventory for quick repairs Schedule preventive maintenance during off-peak hours Utilise condition-monitoring technology 5. First-Time Fix Rate Percentage of repairs completed on the first visit or attempt
What good looks like for this metric: Over 70% first-time fix rate
Ideas to improve this metric Ensure technicians are well-trained and qualified Provide detailed guidelines for common repairs Ensure repair kits are complete and readily available Use diagnostics tools to accurately assess problems Regularly update repair documentation
← →
1. Training Completion Rate The percentage of staff who have completed the training program on infectious diseases and PPE preparations.
What good looks like for this metric: 90% completion rate
Ideas to improve this metric Create a mandatory training schedule Send regular reminders to complete training Offer incentives for early completion Provide flexible training times Ensure easy access to training materials 2. Post-Training Assessment Scores The average score of staff on assessments conducted after training to evaluate understanding and retention of information.
What good looks like for this metric: 75% average score
Ideas to improve this metric Enhance the clarity of training materials Incorporate interactive learning methods Provide additional resources for self-study Offer review sessions or refresher courses Implement individualized feedback on assessments 3. PPE Usage Compliance The percentage of staff correctly using PPE as per guidelines during drills or assessments.
What good looks like for this metric: 95% compliance
Ideas to improve this metric Conduct regular PPE drills Provide clear PPE usage guidelines Supervise and guide during PPE drills Offer corrective training for non-compliance Use checklists for PPE usage 4. Feedback from Participants The qualitative and quantitative feedback collected from staff about the effectiveness of the training program.
What good looks like for this metric: 4 out of 5 average rating
Ideas to improve this metric Conduct anonymous surveys post-training Hold feedback sessions with experienced trainers Implement a feedback loop to improve training Encourage open communication for suggestions Act on feedback promptly to show responsiveness 5. Incident Reporting Rate The number of infectious disease incidents reported and managed correctly post-training compared to pre-training.
What good looks like for this metric: Decrease by 30% post-training
Ideas to improve this metric Improve ease of incident reporting procedures Encourage a culture of transparency and safety Highlight the importance of prompt reporting Facilitate regular training refresher sessions Analyse incident data to prevent future occurrences
← →
1. Completion Rate The percentage of history and physical exams completed within 24 hours of patient admission
What good looks like for this metric: 90-95%
Ideas to improve this metric Implement a reminder system for staff Introduce electronic health record alerts Provide training for efficient documentation Increase staffing during peak admission times Encourage early initiation of assessments 2. Average Completion Time The average time taken to complete history and physical exams after patient admission
What good looks like for this metric: Under 24 hours
Ideas to improve this metric Streamline documentation processes Utilise checklists for thoroughness and speed Cross-train staff for flexibility Optimise patient flow and prioritisation Regularly review and address bottlenecks 3. Staff Compliance Rate The percentage of staff adhering to the completion protocol for history and physical exams
What good looks like for this metric: Above 90%
Ideas to improve this metric Conduct routine compliance audits Offer incentives for high compliance Provide feedback on performance Strengthen compliance policies Ensure clarity in protocols and guidelines 4. Patient Outcome Correlation The link between timely completion of history and physical exams and patient outcomes
What good looks like for this metric: Positive correlation
Ideas to improve this metric Analyse correlations with patient recovery times Adjust practices based on outcome data Focus on accuracy and completeness in assessments Regularly reassess assessment procedures Align protocols with best practices 5. Error Rate in Documentation The frequency of errors found in the completed history and physical exams
What good looks like for this metric: Below 5%
Ideas to improve this metric Enhance staff training on documentation Introduce a peer review process Use electronic templates to minimise errors Implement regular quality checks Increase awareness of common documentation errors
← →
1. Hand Hygiene Compliance Rate The percentage of times clinical staff wash their hands following recommended guidelines
What good looks like for this metric: 80% compliance rate in healthcare settings
Ideas to improve this metric Implement regular staff training on hand hygiene Install more hand sanitiser dispensers Conduct random audits and provide immediate feedback Use visual cues or posters to remind staff Introduce a reward system for compliance 2. Contamination Incidence Rate The number of contamination events reported per 1,000 patient days
What good looks like for this metric: Less than 2 events per 1,000 patient days
Ideas to improve this metric Conduct thorough root cause analysis for each event Increase frequency of sanitation checks Enhance the usage of personal protective equipment Involve staff in contamination prevention strategies Regularly review and update infection control policies 3. Waste Segregation Accuracy Percentage of waste correctly segregated into appropriate categories
What good looks like for this metric: 95% correct segregation
Ideas to improve this metric Provide clear, colour-coded bins and labelling Train staff on waste segregation procedures Conduct waste audits to assess segregation accuracy Incorporate waste management into annual assessments Implement accountability measures for non-compliance 4. Staff Training Completion Rate Percentage of clinical staff who have completed required hygiene and waste management training
What good looks like for this metric: 100% completion annually
Ideas to improve this metric Schedule mandatory training sessions at convenient times Use online platforms for training flexibility Track and remind staff of training deadlines Encourage peer-to-peer knowledge sharing Provide certificates upon completion to acknowledge achievement 5. Patient Satisfaction Scores Related to Cleanliness Patient feedback scores on cleanliness and hygiene aspects of care
What good looks like for this metric: 4.5 out of 5 in patient satisfaction surveys
Ideas to improve this metric Solicit regular patient feedback and act on suggestions Improve visibility of cleaning efforts Ensure high-touch surfaces are sanitised frequently Engage patients in dialogue about hand hygiene Reward staff for high cleanliness scores
← →
Tracking your Compliance Team metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
The best metrics for Journal Performance Assessment