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Public Relations Team metrics and KPIs

What are Public Relations Team metrics?

Finding the right Public Relations Team metrics can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Public Relations Team metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Public Relations Team metrics and KPIs

Metrics for Good Governance And Public Participation

  • 1. Internal Audit Coverage Ratio

    Percentage of total auditable areas covered by the internal audit within a time period

    What good looks like for this metric: 75% to 90%

    Ideas to improve this metric
    • Enhance audit planning processes
    • Ensure resource allocation aligns with plan
    • Prioritise high-risk areas
    • Leverage data analytics for audits
    • Review audit charter regularly

  • 2. Stakeholder Engagement Index

    Measures the level and quality of engagement with stakeholders in governance processes

    What good looks like for this metric: Above 70%

    Ideas to improve this metric
    • Develop clear communication strategies
    • Facilitate regular stakeholder meetings
    • Solicit feedback through surveys
    • Enhance transparency in operations
    • Implement participatory decision-making

  • 3. Compliance Rate

    Rate at which the organisation adheres to applicable laws, regulations, and internal guidelines

    What good looks like for this metric: 90% to 100%

    Ideas to improve this metric
    • Conduct regular compliance training
    • Implement compliance monitoring systems
    • Establish clear compliance procedures
    • Perform regular compliance audits
    • Foster a compliance-focused culture

  • 4. Audit Recommendations Implementation Rate

    Percentage of internal audit recommendations successfully implemented

    What good looks like for this metric: 85% to 95%

    Ideas to improve this metric
    • Establish clear follow-up processes
    • Assign accountability for action plans
    • Monitor progress of implementation
    • Provide training for recommendation execution
    • Regularly review status with management

  • 5. Public Feedback Score

    Measures satisfaction and engagement level of public stakeholders with governance initiatives

    What good looks like for this metric: Above 75%

    Ideas to improve this metric
    • Conduct community opinion surveys
    • Increase transparency of governance actions
    • Provide platforms for public input
    • Initiate public information campaigns
    • Regularly publish outcomes of governance decisions
stakeholder-engagementcomplianceinternal-auditorcompliance-officeraudit-teampublic-relations-team
Implement these metrics

Tracking your Public Relations Team metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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