What are Audit metrics? Finding the right Audit metrics can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.
Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.
Find Audit metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Audit metrics and KPIs 1. Audit Completion Rate The percentage of planned audits completed in a given period
What good looks like for this metric: 90%-95% completion rate
Ideas to improve this metric Set clear priorities for audits Allocate resources effectively Enhance time management skills Streamline audit processes Regularly review audit plans 2. Number of Findings per Audit Average number of findings identified during each audit
What good looks like for this metric: 2-5 findings per audit
Ideas to improve this metric Improve risk assessment techniques Incorporate data analytics in audits Enhance auditor training programmes Focus on high-risk areas Use checklists to standardise audits 3. Implementation Rate of Audit Recommendations Percentage of audit recommendations implemented within the agreed timelines
What good looks like for this metric: 80% implementation within 90 days
Ideas to improve this metric Ensure recommendations are actionable Engage with auditees to understand constraints Follow up regularly on recommendations Provide practical solutions Prioritise high-impact recommendations 4. External Audit Discrepancy Comparison between internal audit findings and external audit findings
What good looks like for this metric: Less than 5% discrepancy
Ideas to improve this metric Align internal audit focus with external audits Improve coordination with external auditors Regularly update auditing standards Review and improve audit documentation Provide sufficient training to internal auditors 5. Audit Cost Efficiency Cost of auditing per audit presented as a value component to business value
What good looks like for this metric: $5,000-$10,000 per audit
Ideas to improve this metric Implement cost-saving technologies Opt for risk-based audit planning Streamline the audit process Utilise a hybrid auditing team (internal and external) Automate repetitive tasks where possible
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1. Regulatory Audit Pass Rate Percentage of audits passed without any non-compliance findings
What good looks like for this metric: 85-95%
Ideas to improve this metric Conduct regular internal audits Provide ongoing compliance training Implement a regulatory compliance management system Review and update compliance policies regularly Engage external consultants for unbiased evaluations 2. Compliance Training Completion Rate Percentage of employees who complete compliance training on time
What good looks like for this metric: 90% or higher
Ideas to improve this metric Utilise engaging training materials Set clear deadlines for training completion Offer flexible training schedules Provide incentives for timely completion Assess and improve training efficacy 3. Incident Response Time Average time taken to respond to compliance-related incidents
What good looks like for this metric: Within 24 hours
Ideas to improve this metric Establish clear incident response protocols Conduct incident response drills Use automated incident management tools Provide quick-access reporting channels Evaluate past incidents to improve speed 4. Number of Compliance Violations Total number of compliance violations identified within a specific period
What good looks like for this metric: Minimise below industry average
Ideas to improve this metric Enhance monitoring and reporting tools Increase frequency of compliance reviews Strengthen enforcement of compliance measures Educate employees on recognising violations Implement preventative measures 5. Policy Update Implementation Rate Percentage of policy updates implemented within the target timeframe
What good looks like for this metric: 95% or higher
Ideas to improve this metric Establish a structured policy review process Coordinate with internal departments for smooth implementation Communicate updates clearly to all stakeholders Allocate resources for rapid policy rollouts Monitor and track policy adoption
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1. Defect Rate The percentage of products or services that have defects relative to the total produced, often calculated by dividing the number of defective units by the total number of units produced.
What good looks like for this metric: Typically less than 1%
Ideas to improve this metric Implement stricter quality control processes Enhance staff training initiatives Conduct regular audits and inspections Utilise root cause analysis tools Increase customer feedback collection 2. First Pass Yield (FPY) The percentage of products manufactured correctly and to specification the first time through the process without using rework.
What good looks like for this metric: 85%-95%
Ideas to improve this metric Improve process documentation Increase equipment maintenance frequency Optimise employee onboarding and training Reduce process variability Incorporate automated quality checks 3. Customer Complaint Rate The number of customer complaints received over a specific period divided by the number of transactions within that period.
What good looks like for this metric: Less than 5 per 1,000 transactions
Ideas to improve this metric Improve after-sales support Analyse customer feedback for trends Maintain open communication channels Enhance product/service quality Regularly revise protocols based on feedback 4. Audit Compliance Rate The percentage of audits that pass compliance checks relative to the total number of audits conducted.
What good looks like for this metric: Above 95%
Ideas to improve this metric Regularly update compliance training for staff Automate compliance tracking Engage third-party compliance experts Conduct more frequent internal audits Develop corrective action plans for identified issues 5. Corrective Action Effectiveness Measures the success of implemented corrective actions, determined by the reduction in defects and issues post implementation.
What good looks like for this metric: Reduction in issues by at least 75%
Ideas to improve this metric Utilise a robust change management process Track and measure results of actions Ensure clear communication of changes to all stakeholders Perform regular follow-up checks Encourage continuous improvement culture
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1. Overall Experienced F&B Measurement of guest satisfaction with food and beverage experience on a scale of 1 to 10
What good looks like for this metric: Above 8
Ideas to improve this metric Collect regular guest feedback Enhance menu diversity Improve food presentation Train staff on customer service Conduct quality control checks 2. Brand Audit Comprehensive review of brand standards and operational adherence resulting in a pass/fail
What good looks like for this metric: PASS
Ideas to improve this metric Review brand standards regularly Conduct internal audits Invest in staff training Enhance guest interactions Implement corrective actions swiftly 3. Breakfast Food Quality Assessment of guest satisfaction with breakfast food quality on a scale of 1 to 10
What good looks like for this metric: Above 7
Ideas to improve this metric Source high-quality ingredients Update breakfast menu frequently Solicit guest feedback Train kitchen staff Implement regular taste testing 4. Cost per Cover Average cost incurred per guest dining experience
What good looks like for this metric: Varies; targeted for reduction
Ideas to improve this metric Analyse pricing models Reduce food waste Optimise purchasing strategies Streamline kitchen processes Monitor portion sizes 5. Revenue Growth Percentage increase in revenue over a specified period
What good looks like for this metric: Industry average is around 5-10%
Ideas to improve this metric Enhance upselling techniques Introduce new services or products Improve marketing strategies Strengthen customer loyalty programs Evaluate pricing strategies
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1. User Satisfaction Score Measures the satisfaction levels of users with the UX design via surveys like SUS or NPS
What good looks like for this metric: Average score ranges from 68 to 80
Ideas to improve this metric Conduct regular user feedback sessions Implement iterative design improvements Enhance usability based on pain points Improve interface consistency Ensure accessibility compliance 2. Task Success Rate Percentage of correctly completed tasks without assistance
What good looks like for this metric: Typically ranges from 78% to 85%
Ideas to improve this metric Simplify task flows Increase clarity in instructions Use intuitive design patterns Conduct A/B testing for task paths Provide effective user training 3. Time on Task Measures the average time users spend to complete a task
What good looks like for this metric: Varies widely depending on the complexity of tasks
Ideas to improve this metric Identify and remove bottlenecks Streamline task steps Improve information architecture Enhance system responsiveness Use user testing to target slow task areas 4. Error Rate The frequency of errors made by users during tasks
What good looks like for this metric: Aim to be below 5%
Ideas to improve this metric Enhance input validation Provide clear error messages Refine user instructions Improve interface intuitiveness Conduct usability testing to find error hotspots 5. Retention Rate Percentage of users who continue to use the product over time
What good looks like for this metric: Typically above 25% over a year
Ideas to improve this metric Improve user onboarding Enhance engagement with features Encourage feedback and implement changes Ensure regular updates and improvements Analyse and reduce user drop-off points
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1. Process Automation Rate Percentage of business processes currently automated compared to the total processes possible
What good looks like for this metric: 20-30%
Ideas to improve this metric Conduct a thorough process audit Identify repetitive manual tasks Leverage robotic process automation tools Invest in staff training for technology adoption Establish clear automation goals 2. Time Saved Through Automation Amount of time saved as a result of implementing automation in business processes
What good looks like for this metric: 10-50% time reduction
Ideas to improve this metric Analyse current process time expenditures Prioritise automation of most time-consuming tasks Collaborate with departments to streamline processes Continuously measure time savings Optimise processes post-automation 3. Cost Reduction Due to Automation Financial savings accrued from reducing manual labour and errors via automation
What good looks like for this metric: 15-30% cost reduction
Ideas to improve this metric Assess cost structures before automation Focus on high-cost processes for automation Use cost-effective automation solutions Regularly evaluate cost savings Scale successful automation projects 4. Error Reduction Rate Decrease in errors in business processes as a result of automation
What good looks like for this metric: 30-70% reduction in errors
Ideas to improve this metric Identify error-prone processes Use high-accuracy automation technologies Implement continuous error monitoring systems Train employees on new automated systems Review error rates regularly to refine processes 5. Employee Satisfaction with Automation Degree to which employees are satisfied with the automation tools and their impact on work
What good looks like for this metric: 70-85% satisfaction rate
Ideas to improve this metric Conduct employee satisfaction surveys Provide comprehensive training sessions Encourage employee feedback on automation tools Create a support system for employees Highlight benefits of automation to employees
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1. Completion Rate The percentage of history and physical exams completed within 24 hours of patient admission
What good looks like for this metric: 90-95%
Ideas to improve this metric Implement a reminder system for staff Introduce electronic health record alerts Provide training for efficient documentation Increase staffing during peak admission times Encourage early initiation of assessments 2. Average Completion Time The average time taken to complete history and physical exams after patient admission
What good looks like for this metric: Under 24 hours
Ideas to improve this metric Streamline documentation processes Utilise checklists for thoroughness and speed Cross-train staff for flexibility Optimise patient flow and prioritisation Regularly review and address bottlenecks 3. Staff Compliance Rate The percentage of staff adhering to the completion protocol for history and physical exams
What good looks like for this metric: Above 90%
Ideas to improve this metric Conduct routine compliance audits Offer incentives for high compliance Provide feedback on performance Strengthen compliance policies Ensure clarity in protocols and guidelines 4. Patient Outcome Correlation The link between timely completion of history and physical exams and patient outcomes
What good looks like for this metric: Positive correlation
Ideas to improve this metric Analyse correlations with patient recovery times Adjust practices based on outcome data Focus on accuracy and completeness in assessments Regularly reassess assessment procedures Align protocols with best practices 5. Error Rate in Documentation The frequency of errors found in the completed history and physical exams
What good looks like for this metric: Below 5%
Ideas to improve this metric Enhance staff training on documentation Introduce a peer review process Use electronic templates to minimise errors Implement regular quality checks Increase awareness of common documentation errors
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1. Non-Conformance Rate The frequency of non-conformances in Halal standards detected during audits or inspections
What good looks like for this metric: Less than 10 incidents annually
Ideas to improve this metric Implement regular internal audits Provide comprehensive staff training Use checklists for routine checks Engage external experts for consultation Establish a corrective action plan 2. Audit Pass Rate The percentage of successfully passed Halal compliance audits out of total audits conducted
What good looks like for this metric: Above 90%
Ideas to improve this metric Conduct mock audits Ensure up-to-date documentation Set clear compliance instructions Regular management reviews Invest in audit management software 3. Supplier Halal Compliance Rate The percentage of suppliers that are compliant with Halal standards out of the total suppliers
What good looks like for this metric: Above 95%
Ideas to improve this metric Establish strict supplier guidelines Require supplier certification Conduct supplier audits/reviews Communicate regularly with suppliers Establish supplier improvement programs 4. Corrective Action Implementation Time The average time taken to implement corrective actions after a non-conformance is identified
What good looks like for this metric: Within 30 days
Ideas to improve this metric Prioritise action steps Assign dedicated resources Monitor progress weekly Automate reminders and follow-ups Create specific action deadlines 5. Training Completion Rate The percentage of employees that have completed Halal compliance training out of total employees
What good looks like for this metric: 100%
Ideas to improve this metric Schedule mandatory training sessions Offer e-learning modules Incentivise training completion Track training progress Regularly update training content
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1. Reporting Error Rate Percentage of financial reports containing inaccuracies or inconsistencies
What good looks like for this metric: Less than 1%
Ideas to improve this metric Implement automated validation checks Provide regular training to staff Use standardized reporting templates Conduct regular audits Improve data integration processes 2. Report Submission Time The average time taken to complete and submit financial reports
What good looks like for this metric: Less than 5 days post-period close
Ideas to improve this metric Streamline data collection processes Automate data consolidation tasks Set clear timelines and reminders Use a centralised reporting system Allocate dedicated reporting personnel 3. Data Reconciliation Time The average time taken to reconcile financial data from various sources
What good looks like for this metric: Less than 2 days
Ideas to improve this metric Integrate financial data systems Automate reconciliation tasks Regularly update and maintain data sources Conduct frequent interim reconciliations Use reconciliation software 4. Internal Control Effectiveness Measure of how well internal controls prevent inaccuracies and ensure data integrity
What good looks like for this metric: 95% compliance rate
Ideas to improve this metric Regularly review and update control processes Provide comprehensive training on internal controls Utilise internal control software Perform periodic control testing Establish a clear segregation of duties 5. Stakeholder Satisfaction Feedback from stakeholders regarding the accuracy and timeliness of financial reports
What good looks like for this metric: 90% satisfaction rate
Ideas to improve this metric Regularly solicit feedback from stakeholders Act on feedback to improve processes Engage stakeholders in reporting process improvements Use clear and concise reporting formats Provide timely updates and reports
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Tracking your Audit metrics Having a plan is one thing, sticking to it is another.
Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process .
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
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