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Maintenance Staff metrics and KPIs

What are Maintenance Staff metrics?

Crafting the perfect Maintenance Staff metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Maintenance Staff metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Maintenance Staff metrics and KPIs

Metrics for Facility Maintenance Planning

  • 1. Preventive Maintenance Compliance

    Ratio of completed scheduled maintenance tasks to the total scheduled maintenance tasks

    What good looks like for this metric: 90% compliance rate

    Ideas to improve this metric
    • Schedule regular training for maintenance staff
    • Implement a comprehensive CMMS (Computerized Maintenance Management System)
    • Regularly review and update maintenance schedules
    • Assign dedicated staff to monitor maintenance compliance
    • Conduct regular audits to ensure maintenance completion

  • 2. Average Repair Time

    The average time taken to complete repair tasks from the moment they are reported

    What good looks like for this metric: 1-3 days depending on urgency

    Ideas to improve this metric
    • Streamline the repair reporting process
    • Ensure availability of necessary repair resources
    • Conduct regular training on efficient repair techniques
    • Assign priority levels to repair requests
    • Utilise a CMMS to track repair times

  • 3. Maintenance Cost Per Square Foot

    Total maintenance costs divided by the facility's square footage

    What good looks like for this metric: $0.50 - $2.00 per square foot annually

    Ideas to improve this metric
    • Regularly review and optimise maintenance budgets
    • Implement energy-efficient practices to reduce costs
    • Schedule bulk purchases for discounted rates
    • Reduce overtime by improving workforce scheduling
    • Invest in preventive maintenance to reduce repair costs

  • 4. Equipment Downtime

    Total number of hours equipment is unavailable for use due to repairs or maintenance

    What good looks like for this metric: Less than 5% of total operational time

    Ideas to improve this metric
    • Implement a routine equipment inspection schedule
    • Train staff to detect early signs of equipment failure
    • Maintain a spare parts inventory for quick repairs
    • Schedule preventive maintenance during off-peak hours
    • Utilise condition-monitoring technology

  • 5. First-Time Fix Rate

    Percentage of repairs completed on the first visit or attempt

    What good looks like for this metric: Over 70% first-time fix rate

    Ideas to improve this metric
    • Ensure technicians are well-trained and qualified
    • Provide detailed guidelines for common repairs
    • Ensure repair kits are complete and readily available
    • Use diagnostics tools to accurately assess problems
    • Regularly update repair documentation
compliance-ratemaintenance-costmaintenance-staffrepair-technicianmaintenance-teamfacility-management-team
Implement these metrics

Tracking your Maintenance Staff metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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