What are Productivity metrics? Crafting the perfect Productivity metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.
Transfer these examples to your app of choice, or opt for Tability to help keep you on track.
Find Productivity metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Productivity metrics and KPIs 1. Output Per Employee Measures the amount of work an employee completes in a given time frame, such as daily, weekly, or monthly.
What good looks like for this metric: Often 1.0 tasks per day or similar based on industry standards.
Ideas to improve this metric Streamline processes to reduce time waste Provide regular feedback and recognition Encourage task prioritisation Automate repetitive tasks Offer training and development opportunities 2. Attendance Rate Tracks the number of days an employee is present versus the total workdays available.
What good looks like for this metric: An ideal attendance rate is above 95%.
Ideas to improve this metric Implement flexible work schedules Encourage a healthy work-life balance Address and resolve workplace conflicts Provide comprehensive employee benefits Monitor workload for burnout 3. Employee Utilisation Rate Measures the percentage of an employee's time spent on productive tasks versus available work hours.
What good looks like for this metric: Typical benchmark ranges from 75% to 85%.
Ideas to improve this metric Ensure balanced workload distribution Reduce unnecessary meetings Implement task management tools Encourage employee autonomy Set clear task guidelines and objectives 4. Task Completion Rate Measures the percentage of tasks completed on time versus total tasks assigned.
What good looks like for this metric: Aiming for at least 90% tasks completed on time.
Ideas to improve this metric Improve task estimation accuracy Set realistic deadlines Use project management software Conduct regular progress reviews Encourage team collaboration 5. Innovation and Improvement Rate Tracks the number of implemented new ideas and process improvements per team.
What good looks like for this metric: Varies widely by industry but aim for continuous input.
Ideas to improve this metric Create channels for idea sharing Incentivise innovation initiatives Host regular brainstorming sessions Foster a culture of open innovation Evaluate and refine idea evaluation processes
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1. Task Completion Rate The percentage of tasks completed out of the total tasks planned for the day, calculated as (Number of completed tasks / Total planned tasks) * 100
What good looks like for this metric: 70-90%
Ideas to improve this metric Prioritise tasks in order of importance Break large tasks into smaller, manageable segments Set realistic daily targets Eliminate distractions during task activities Review daily plan each morning 2. Daily Task Review Time Amount of time spent reviewing and planning tasks for the next day
What good looks like for this metric: 10-20 minutes
Ideas to improve this metric Set a specific time each day for review Use productivity tools like planners or apps Reflect on successful and challenging tasks Keep track of recurring tasks Engage in short meditative practices to enhance focus 3. Procrastination Level The amount of time or number of instances daily tasks are delayed or avoided
What good looks like for this metric: Less than 10%
Ideas to improve this metric Identify and address root causes of procrastination Use time-blocking techniques Set deadlines for each task Reward yourself after completing tasks Use a timer to stay focused 4. Task Prioritisation Accuracy The effectiveness of task prioritisation, measured by the completion of high-priority tasks first
What good looks like for this metric: At least 80% of high-priority tasks completed first
Ideas to improve this metric Use a priority matrix (e.g., Eisenhower Box) Review and adjust priorities as needed Set clear criteria for what makes a task high-priority Regularly communicate with team or stakeholders Analyse the importance vs. urgency of tasks 5. Stress Level Related to Task Management The self-reported level of stress associated with organising and completing tasks
What good looks like for this metric: Low to moderate levels
Ideas to improve this metric Practice regular stress management techniques Ensure tasks are achievable within the time frame Build flexibility into the task schedule Take short breaks between tasks Seek feedback or assistance if overwhelmed
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1. Output per Employee Measures the amount of work completed by each team member within a given time frame
What good looks like for this metric: Varies by industry, but generally aim for consistent output above previous averages
Ideas to improve this metric Set clear and achievable goals Ensure proper training and resources Encourage teamwork and collaboration Implement task management tools Regularly review and adjust workloads 2. Time Management Efficiency Evaluates how effectively team members are using their time to complete tasks
What good looks like for this metric: 70-80% of working hours spent productively
Ideas to improve this metric Adopt time-tracking software Conduct time management workshops Limit distractions in the workplace Prioritise tasks based on urgency and importance Schedule regular breaks to avoid burnout 3. Quality of Work Assesses the quality and accuracy of the work produced by the team
What good looks like for this metric: Maintain a high accuracy rate above 95%
Ideas to improve this metric Provide regular feedback and reviews Implement quality checks and controls Foster an environment of continuous learning Encourage peer reviews among team members Regularly update skills through training programs 4. Employee Engagement Level Measures the level of engagement and motivation among team members
What good looks like for this metric: Engagement scores of 70% or higher
Ideas to improve this metric Encourage open communication Recognise and reward achievements Provide career development opportunities Foster a positive and inclusive work environment Conduct regular team-building activities 5. Project Completion Rate Tracks the percentage of projects completed on time and within scope
What good looks like for this metric: Aim for a project completion rate of 90% or higher
Ideas to improve this metric Define clear project goals and timelines Allocate resources effectively Monitor progress with regular project check-ins Adjust project plans as needed Promote accountability within the team
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1. Team Velocity Measures the amount of work a team completes during a sprint, calculated by the total story points completed
What good looks like for this metric: 20-40 story points per sprint
Ideas to improve this metric Streamline workflows Refine sprint planning Enhance team collaboration Invest in skill development Use consistent estimation techniques 2. Sprint Burndown Tracks the completion of work throughout the sprint, showing remaining tasks vs. time
What good looks like for this metric: Consistent downward trend with minimal or no backlog at sprint end
Ideas to improve this metric Daily stand-ups to identify blockers Encourage realistic task estimates Prioritise critical tasks early Use burn-down charts for visibility Improve task segmentation 3. Cycle Time The total time it takes from starting a work item to its completion
What good looks like for this metric: 1-2 days for small tasks, up to 1-2 weeks for larger tasks
Ideas to improve this metric Minimize work-in-progress limits Enhance automated testing Implement continuous integration Use Kanban to visualise workflow Regularly review cycle times 4. Lead Time The total time from when a customer request is made to when it is fulfilled
What good looks like for this metric: Varies based on complexity, aim for a reduction over time
Ideas to improve this metric Prioritise tasks based on customer value Optimise backlog grooming Reduce bottlenecks Increase cross-functional team collaboration Regularly analyse and adjust processes 5. Customer Satisfaction (NPS) Measures customer satisfaction and loyalty through surveys or Net Promoter Score (NPS)
What good looks like for this metric: NPS score of 50-70
Ideas to improve this metric Increase customer feedback channels Actively respond to customer issues Continually improve product features Regularly review customer feedback Train team on customer service excellence
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1. Operational Efficiency Rate Measures the efficiency of operational processes by comparing actual output with a standard or expected output.
What good looks like for this metric: 85% - 90%
Ideas to improve this metric Streamline workflow processes Implement regular staff training sessions Use data analytics to identify bottlenecks Introduce automation where applicable Conduct regular equipment maintenance 2. Budget Variance Tracks the difference between budgeted and actual expenditures to manage financial performance.
What good looks like for this metric: Within 5% of the budget
Ideas to improve this metric Regularly review financial statements Implement cost control measures Improve supplier negotiation strategies Establish a budget tracking system Engage in long-term financial planning 3. Return on Investment (ROI) Calculates the profitability of investment activities by comparing net returns to costs.
What good looks like for this metric: 10% - 15%
Ideas to improve this metric Evaluate new investment opportunities Enhance sales and marketing strategies Reduce operational costs Invest in higher-quality equipment Explore partnerships and collaborations 4. Employee Productivity Assesses the output of employees relative to input, aiming to maximize workforce effectiveness.
What good looks like for this metric: 100 units per employee per hour
Ideas to improve this metric Provide ongoing skills development Implement performance incentives Foster a positive workplace culture Optimize task assignments Use technology to facilitate tasks 5. Customer Satisfaction Score Evaluates customer satisfaction through feedback and rating systems after service or product delivery.
What good looks like for this metric: 85% - 90%
Ideas to improve this metric Enhance customer service training Regularly survey customer feedback Promptly address customer complaints Improve product quality and service delivery Build personalised customer relationships
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1. Velocity Velocity measures the average amount of work a team completes during a sprint, typically calculated by story points.
What good looks like for this metric: 40-60 story points per sprint
Ideas to improve this metric Break down tasks into smaller units Improve sprint planning accuracy Conduct regular retrospectives Improve skills through training Use more efficient tools 2. Cycle Time Cycle time is the total time from the beginning to the end of a process, measuring how quickly a team can deliver features.
What good looks like for this metric: 1-2 weeks
Ideas to improve this metric Optimize workflows to remove bottlenecks Implement automated testing Limit work in progress Conduct frequent code reviews Improve team collaboration 3. Code Quality Code quality measures how easy and bug-free the code is, typically tracked through defect rates and code reviews.
What good looks like for this metric: Less than 5% defect rate
Ideas to improve this metric Implement continuous integration Use static code analysis tools Conduct code reviews regularly Promote pair programming Standardise coding practices 4. Deployment Frequency Deployment frequency is the rate at which a team deploys or releases software, indicating the team’s ability to deliver updates.
What good looks like for this metric: Weekly deployments
Ideas to improve this metric Automate deployment processes Use feature flags Ensure robust testing environments Implement continuous delivery strategies Train team on deployment procedures 5. Customer Satisfaction Customer satisfaction measures how pleased customers are with the software, often tracked using Net Promoter Score (NPS) or customer feedback.
What good looks like for this metric: NPS score of 50+
Ideas to improve this metric Gather regular customer feedback Incorporate user-friendly features Ensure high software reliability Implement better customer support Regularly update software documentation
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1. Employee Productivity Measures the amount of work produced by an employee in a given time frame compared to the overall output
What good looks like for this metric: 75-100% task completion rate
Ideas to improve this metric Set clear goals Provide regular feedback Offer training and development Implement time management tools Improve work-life balance 2. Revenue Growth Rate Assesses the increase in income generated by the organisation over a specific period
What good looks like for this metric: 10-20% annual growth
Ideas to improve this metric Diversify product offerings Expand market reach Enhance sales strategies Increase customer retention Optimise pricing model 3. Customer Satisfaction Score (CSAT) Gauges customer satisfaction with products or services on a scale, typically collected through surveys
What good looks like for this metric: 75-85%
Ideas to improve this metric Enhance product quality Improve customer service Offer personalised experiences Streamline purchasing process Regularly collect feedback 4. Net Profit Margin Indicates the percentage of revenue that remains as profit after all expenses are deducted
What good looks like for this metric: 10-15%
Ideas to improve this metric Reduce operating costs Increase pricing smartly Seek lower supplier rates Boost sales volume Enhance operational efficiency 5. Employee Turnover Rate Represents the rate at which employees leave the organisation within a certain period, impacting overall performance
What good looks like for this metric: 10-15% annually
Ideas to improve this metric Foster positive work culture Improve recruitment processes Enhance employee engagement Offer competitive benefits Conduct exit interviews
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Tracking your Productivity metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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