This plan is designed to improve governance and public participation by focusing on key metrics. The objective is to ensure that organizational processes are both effective and engaging for stakeholders. For example, the Internal Audit Coverage Ratio ensures that most auditable domains undergo assessment, thus boosting accountability.
Metrics like the Stakeholder Engagement Index and Public Feedback Score reveal how effectively the organization engages with its stakeholders. Ensuring high Compliance Rates and successful Audit Recommendations Implementation Rate highlights an organization's dedication to adhering to legal and internal standards, promoting trustworthiness.
Top 5 metrics for Good Governance And Public Participation
1. Internal Audit Coverage Ratio
Percentage of total auditable areas covered by the internal audit within a time period
What good looks like for this metric: 75% to 90%
How to improve this metric:- Enhance audit planning processes
- Ensure resource allocation aligns with plan
- Prioritise high-risk areas
- Leverage data analytics for audits
- Review audit charter regularly
2. Stakeholder Engagement Index
Measures the level and quality of engagement with stakeholders in governance processes
What good looks like for this metric: Above 70%
How to improve this metric:- Develop clear communication strategies
- Facilitate regular stakeholder meetings
- Solicit feedback through surveys
- Enhance transparency in operations
- Implement participatory decision-making
3. Compliance Rate
Rate at which the organisation adheres to applicable laws, regulations, and internal guidelines
What good looks like for this metric: 90% to 100%
How to improve this metric:- Conduct regular compliance training
- Implement compliance monitoring systems
- Establish clear compliance procedures
- Perform regular compliance audits
- Foster a compliance-focused culture
4. Audit Recommendations Implementation Rate
Percentage of internal audit recommendations successfully implemented
What good looks like for this metric: 85% to 95%
How to improve this metric:- Establish clear follow-up processes
- Assign accountability for action plans
- Monitor progress of implementation
- Provide training for recommendation execution
- Regularly review status with management
5. Public Feedback Score
Measures satisfaction and engagement level of public stakeholders with governance initiatives
What good looks like for this metric: Above 75%
How to improve this metric:- Conduct community opinion surveys
- Increase transparency of governance actions
- Provide platforms for public input
- Initiate public information campaigns
- Regularly publish outcomes of governance decisions
How to track Good Governance And Public Participation metrics
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your metrics.
