Get Tability: OKRs that don't suck | Learn more →

15 examples of Project Manager metrics and KPIs

What are Project Manager metrics?

Crafting the perfect Project Manager metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Project Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Project Manager metrics and KPIs

Metrics for Project success

  • 1. On-time delivery

    Percentage of project milestones completed on schedule

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Create realistic timelines
    • Use project management tools
    • Monitor progress regularly
    • Identify and mitigate risks
    • Communicate effectively with the team
  • 2. Budget adherence

    Percentage of project milestones completed within the allocated budget

    What good looks like for this metric: 90-100%

    Ideas to improve this metric
    • Develop a detailed budget plan
    • Monitor expenses regularly
    • Utilise cost management software
    • Negotiate better rates with vendors
    • Implement a cost control strategy
  • 3. Scope compliance

    Percentage of project deliverables that meet the defined scope

    What good looks like for this metric: 90-100%

    Ideas to improve this metric
    • Clearly define project scope
    • Use change control processes
    • Regularly review project requirements
    • Engage stakeholders throughout the project
    • Maintain detailed documentation
  • 4. Stakeholder satisfaction

    Average satisfaction rating from project stakeholders

    What good looks like for this metric: 4-5 out of 5

    Ideas to improve this metric
    • Conduct regular feedback sessions
    • Address stakeholder concerns promptly
    • Maintain transparent communication
    • Set realistic expectations
    • Deliver high-quality work
  • 5. Quality of deliverables

    Percentage of project deliverables that meet quality standards

    What good looks like for this metric: 95-100%

    Ideas to improve this metric
    • Implement quality assurance processes
    • Use regular testing and reviews
    • Set clear quality criteria
    • Provide adequate training
    • Encourage continuous improvement

Metrics for Feature Completeness

  • 1. Feature Completion Rate

    The percentage of features fully implemented and functional compared to the initial plan

    What good looks like for this metric: 80% to 100% during development cycle

    Ideas to improve this metric
    • Improve project management processes
    • Ensure clear feature specifications
    • Allocate adequate resources
    • Conduct regular progress reviews
    • Increase team collaboration
  • 2. Planned vs. Actual Features

    The ratio of features planned to features actually completed

    What good looks like for this metric: Equal or close to 1:1

    Ideas to improve this metric
    • Create realistic project plans
    • Regularly update feature lists
    • Adjust deadlines as needed
    • Align teams on priorities
    • Open channels for feedback
  • 3. Feature Review Score

    Average score from review sessions that evaluate feature completion and quality

    What good looks like for this metric: Scores above 8 out of 10

    Ideas to improve this metric
    • Provide detailed review criteria
    • Use peer review strategies
    • Incorporate customer feedback
    • Holistic testing methodologies
    • Re-evaluate low scoring features
  • 4. Feature Dependency Resolution Time

    Average time taken to resolve issues linked to feature dependencies

    What good looks like for this metric: Resolution time within 2 weeks

    Ideas to improve this metric
    • Map feature dependencies early
    • Optimize dependency workflow
    • Increase team communication
    • Utilise dependency management tools
    • Prioritize complex dependencies
  • 5. Change Request Frequency

    Number of changes requested post-initial feature specification

    What good looks like for this metric: Less than 10% of total features

    Ideas to improve this metric
    • Ensure initial feature clarity
    • Involve stakeholders early on
    • Implement change control processes
    • Clarify project scope
    • Encourage proactive team discussions

Metrics for Effective Delivery for Waterfall Team

  • 1. Planned vs Actual Delivery Dates

    This metric compares the initially planned delivery dates to the actual delivery dates to assess the team's ability to meet deadlines

    What good looks like for this metric: 80% of projects delivered on time

    Ideas to improve this metric
    • Conduct detailed planning sessions
    • Implement regular progress reviews
    • Improve risk management practices
    • Enhance communication within the team
    • Optimise resource allocation
  • 2. Scope Creep

    Measures the changes and additions in the project scope after the project has commenced, indicating how often the team deviates from the original plan

    What good looks like for this metric: Less than 5% increase in scope

    Ideas to improve this metric
    • Establish clear project requirements
    • Implement strict change control processes
    • Engage stakeholders early and often
    • Document all changes meticulously
    • Maintain a project scope baseline
  • 3. Budget Variance

    This metric tracks the difference between the budgeted costs and the actual costs incurred, indicating financial planning accuracy

    What good looks like for this metric: Less than 10% budget overrun

    Ideas to improve this metric
    • Conduct thorough budget forecasting
    • Monitor expenditures closely
    • Implement cost control measures
    • Review financial reports regularly
    • Optimise purchasing processes
  • 4. Defect Density

    Measures the number of defects identified within a certain timeframe or phase of the project, reflecting product quality

    What good looks like for this metric: Fewer than 1 defect per 1000 lines of code

    Ideas to improve this metric
    • Enhance testing processes
    • Implement automated testing tools
    • Provide training on quality standards
    • Review code regularly
    • Incorporate quality assurance in each phase
  • 5. Customer Satisfaction

    Assesses the stakeholders' and customers' satisfaction with the delivered project through surveys and feedback mechanisms

    What good looks like for this metric: Customer satisfaction score above 8 out of 10

    Ideas to improve this metric
    • Gather customer feedback regularly
    • Act on the feedback received
    • Improve stakeholder communication
    • Deliver regular project updates
    • Ensure project deliverables meet expectations

Metrics for Timelines and Feasible KPIs

  • 1. Project Completion Rate

    Measures the percentage of projects completed on time within the planned timeline

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Set clear project milestones
    • Use project management tools
    • Regular progress reviews
    • Allocate resources effectively
    • Adjust timelines as needed
  • 2. On-time Delivery Rate

    Tracks the percentage of tasks or projects delivered by the agreed deadline

    What good looks like for this metric: Above 85%

    Ideas to improve this metric
    • Identify potential bottlenecks early
    • Communicate deadlines clearly
    • Set realistic schedules
    • Prioritise critical tasks
    • Monitor progress frequently
  • 3. Scope Change Request Rate

    Measures how often project scopes change, indicating potential misalignment with initial plans

    What good looks like for this metric: Less than 10%

    Ideas to improve this metric
    • Define clear scope at the start
    • Conduct thorough stakeholder consultations
    • Implement a formal change request process
    • Engage in continuous communication
    • Evaluate risks proactively
  • 4. Budget Variance

    Compares the budget forecasted with the actual spend to determine financial accuracy

    What good looks like for this metric: Within ±5%

    Ideas to improve this metric
    • Track expenses regularly
    • Review budget assumptions
    • Implement cost-control measures
    • Reallocate funds as necessary
    • Maintain transparent reporting
  • 5. Team Productivity

    Assesses how efficiently teams complete tasks within the designated timeline

    What good looks like for this metric: 3-5% improvement per quarter

    Ideas to improve this metric
    • Provide proper training
    • Encourage collaboration
    • Incorporate technology solutions
    • Set clear roles and responsibilities
    • Review workloads and redistribute as needed

Metrics for Effective Delivery for Waterfall Team

  • 1. On-Time Delivery Rate

    The percentage of projects delivered on or before their scheduled deadlines

    What good looks like for this metric: 85-90%

    Ideas to improve this metric
    • Set realistic deadlines based on project complexity
    • Utilise Gantt charts for better timeline management
    • Track progress regularly against the schedule
    • Engage in proactive risk management
    • Ensure resource availability and skill alignment
  • 2. Budget Adherence

    The percentage of projects completed within the allocated budget

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Conduct thorough cost estimation
    • Monitor expenses in real-time
    • Implement change control procedures
    • Secure contingency funds for unforeseen costs
    • Regularly review budget utilisation
  • 3. Scope Creep

    The amount of unplanned work and changes in scope that occur during the project lifecycle

    What good looks like for this metric: Less than 10%

    Ideas to improve this metric
    • Define clear project scope documentation
    • Establish a formal change request process
    • Engage stakeholders early and often
    • Track scope changes meticulously
    • Utilise scope management tools
  • 4. Client Satisfaction

    The level of client satisfaction measured through surveys and feedback, typically scored on a scale of 1-5

    What good looks like for this metric: 4.0 or higher

    Ideas to improve this metric
    • Conduct regular client check-ins
    • Act on feedback promptly
    • Set realistic client expectations from the start
    • Maintain transparent communication
    • Deliver all promised features and functionalities
  • 5. Defect Density

    The number of defects found per unit of product, often measured per 1,000 lines of code

    What good looks like for this metric: Less than 5 defects per 1,000 lines of code

    Ideas to improve this metric
    • Implement thorough testing phases
    • Conduct code reviews regularly
    • Utilise automated testing tools
    • Provide adequate training for developers
    • Establish clear coding standards

Metrics for Team Productivity

  • 1. Output per Employee

    Measures the amount of work completed by each team member within a given time frame

    What good looks like for this metric: Varies by industry, but generally aim for consistent output above previous averages

    Ideas to improve this metric
    • Set clear and achievable goals
    • Ensure proper training and resources
    • Encourage teamwork and collaboration
    • Implement task management tools
    • Regularly review and adjust workloads
  • 2. Time Management Efficiency

    Evaluates how effectively team members are using their time to complete tasks

    What good looks like for this metric: 70-80% of working hours spent productively

    Ideas to improve this metric
    • Adopt time-tracking software
    • Conduct time management workshops
    • Limit distractions in the workplace
    • Prioritise tasks based on urgency and importance
    • Schedule regular breaks to avoid burnout
  • 3. Quality of Work

    Assesses the quality and accuracy of the work produced by the team

    What good looks like for this metric: Maintain a high accuracy rate above 95%

    Ideas to improve this metric
    • Provide regular feedback and reviews
    • Implement quality checks and controls
    • Foster an environment of continuous learning
    • Encourage peer reviews among team members
    • Regularly update skills through training programs
  • 4. Employee Engagement Level

    Measures the level of engagement and motivation among team members

    What good looks like for this metric: Engagement scores of 70% or higher

    Ideas to improve this metric
    • Encourage open communication
    • Recognise and reward achievements
    • Provide career development opportunities
    • Foster a positive and inclusive work environment
    • Conduct regular team-building activities
  • 5. Project Completion Rate

    Tracks the percentage of projects completed on time and within scope

    What good looks like for this metric: Aim for a project completion rate of 90% or higher

    Ideas to improve this metric
    • Define clear project goals and timelines
    • Allocate resources effectively
    • Monitor progress with regular project check-ins
    • Adjust project plans as needed
    • Promote accountability within the team

Metrics for Software Developer Leadership KPIs

  • 1. Team Velocity

    Measures the amount of work completed by a team during a sprint or iteration

    What good looks like for this metric: Typically varies based on team size and complexity of tasks

    Ideas to improve this metric
    • Improve task estimation accuracy
    • Use consistent metrics over time
    • Remove bottlenecks in the process
    • Enhance collaboration within the team
    • Provide adequate resources and support
  • 2. Code Quality

    Assesses the quality of code based on factors like complexity, maintainability, and bug count

    What good looks like for this metric: Low defect rate and maintainable code structure

    Ideas to improve this metric
    • Implement code review practices
    • Use automated testing tools
    • Adopt coding standards
    • Conduct regular code refactoring
    • Encourage continuous learning and training
  • 3. Lead Time

    The time taken from task assignment to its completion

    What good looks like for this metric: Typically between 1-2 weeks for small to medium tasks

    Ideas to improve this metric
    • Prioritize tasks effectively
    • Minimize task switching
    • Improve process efficiency
    • Streamline communication channels
    • Utilize efficient project management tools
  • 4. Employee Satisfaction

    Measures team members’ contentment and engagement at work

    What good looks like for this metric: Aiming for a high satisfaction score on surveys

    Ideas to improve this metric
    • Regularly solicit feedback
    • Provide career development opportunities
    • Foster a positive work environment
    • Offer competitive compensation and benefits
    • Recognize and reward good performance
  • 5. Sprint Goal Success Rate

    Percentage of sprints where the team achieves the sprint goal

    What good looks like for this metric: 80-90% sprint goal success rate

    Ideas to improve this metric
    • Set clear and realistic goals
    • Ensure goals align with broader objectives
    • Assess and address risks proactively
    • Enhance team focus on sprint objectives
    • Track progress regularly during sprints

Metrics for Reprocessed Plastic Recycling

  • 1. Annual Sales Volume

    The total quantity of plastic products sold within a year

    What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035

    Ideas to improve this metric
    • Expand market reach through marketing
    • Increase product quality to boost sales
    • Enhance sales team training and incentives
    • Identify and target key industries needing plastic
    • Collaborate with international partners
  • 2. Production Yield

    The percentage of produced items that meet quality standards

    What good looks like for this metric: 95% in 2025, aiming for 99% by 2035

    Ideas to improve this metric
    • Implement quality checks at each production phase
    • Invest in modern machinery and technology
    • Train employees on quality control processes
    • Conduct regular maintenance on equipment
    • Incorporate lean manufacturing practices
  • 3. Customer Retention Rate

    The percentage of customers who continue to buy over time

    What good looks like for this metric: 80% in 2025, increasing to 95% by 2035

    Ideas to improve this metric
    • Enhance customer service and support
    • Implement a loyalty program
    • Regularly seek customer feedback for improvements
    • Offer personalized deals and discounts
    • Ensure high product quality and consistency
  • 4. Cost per Metric Tonne (MT)

    The cost incurred to produce one metric tonne of plastic

    What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035

    Ideas to improve this metric
    • Streamline procurement processes
    • Negotiate better deals with suppliers
    • Optimize production scheduling for efficiency
    • Minimize waste during production
    • Utilize energy-efficient machinery
  • 5. Training Hours per Employee

    The average number of hours each employee spends in training annually

    What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035

    Ideas to improve this metric
    • Develop a comprehensive training calendar
    • Encourage online and external training sessions
    • Introduce mentorship programs
    • Link training to career development plans
    • Utilize technology for training modules

Metrics for Design and Innovation Teams

  • 1. Project Completion Rate

    The percentage of design projects completed on time versus those planned at the beginning of a period.

    What good looks like for this metric: 80%-90%

    Ideas to improve this metric
    • Implement a robust project management system
    • Set clear deadlines and milestones
    • Regularly review progress and adjust resources
    • Enhance team communication and collaboration
    • Provide additional training to enhance skills
  • 2. Innovation Rate

    The rate at which new and innovative ideas are generated and implemented by the team.

    What good looks like for this metric: 10%-15%

    Ideas to improve this metric
    • Encourage brainstorming sessions regularly
    • Create a supportive environment for idea sharing
    • Provide resources for research and development
    • Incorporate customer feedback for improvements
    • Set up an incentive system for successful innovations
  • 3. Customer Satisfaction Score

    A measurement of how products or services delivered by a team meet or surpass customer expectations.

    What good looks like for this metric: 80+ (out of 100)

    Ideas to improve this metric
    • Conduct regular customer feedback surveys
    • Implement a system for tracking customer complaints
    • Provide exceptional customer service training
    • Refine products based on customer feedback
    • Develop a loyalty programme for repeat customers
  • 4. Time to Market

    The amount of time it takes for the team to develop a product from concept to market launch.

    What good looks like for this metric: 6-12 months

    Ideas to improve this metric
    • Streamline development processes
    • Invest in rapid prototyping tools
    • Reduce project bottlenecks through better planning
    • Enhance cross-functional team collaboration
    • Regularly review and reduce unnecessary steps
  • 5. Return on Innovation Investment (ROII)

    Calculated by taking the returns from new projects minus the investment costs for these projects, divided by the investment costs.

    What good looks like for this metric: 20%-30%

    Ideas to improve this metric
    • Focus on high-impact projects with clear ROI
    • Allocate budget effectively across projects
    • Measure the success of past innovations
    • Continuously improve project selection processes
    • Encourage frugal innovation to manage costs

Metrics for Network Isolation and Adoption

  • 1. Migration Time

    Time taken to migrate network infrastructure and services to the isolated network environment

    What good looks like for this metric: Less than or equal to 1 day

    Ideas to improve this metric
    • Streamline migration processes
    • Use automation tools to reduce manual work
    • Conduct trial runs to identify potential issues
    • Provide adequate training to the migration team
    • Develop clear migration documentation
  • 2. Platform Services in Isolated Network

    Percentage of platform services successfully transferred to an isolated network environment

    What good looks like for this metric: 100% of services

    Ideas to improve this metric
    • Create a detailed list of all platform services
    • Use project management tools for tracking migration progress
    • Allocate dedicated resources for network transition tasks
    • Regular audit and feedback sessions
    • Implement a tracking dashboard for stakeholders
  • 3. Domain Services Migration

    Number of domain-specific services migrated to the isolated network

    What good looks like for this metric: At least 2 services

    Ideas to improve this metric
    • Identify domain services with highest value impact
    • Establish priorities based on current dependencies
    • Develop an incremental migration plan
    • Test services in the isolated environment iteratively
    • Foster collaboration between domain and platform teams
  • 4. Observability Noise Reduction

    Rate of noise reduction and signal improvement in observability tools

    What good looks like for this metric: Annually decreased noise with improved signals

    Ideas to improve this metric
    • Adopt AI-based noise reduction solutions
    • Regularly review and update monitoring configurations
    • Implement automated alert tuning mechanisms
    • Conduct team workshops on effective data interpretation
    • Focus on continuous learning from alert incidents
  • 5. Disaster Recovery Time

    Total time required to complete the disaster recovery process

    What good looks like for this metric: Complete within 2 days

    Ideas to improve this metric
    • Increase automation in backup/recovery processes
    • Develop efficient recovery scripts and workflows
    • Invest in better infrastructure for faster processing
    • Establish regular disaster recovery drills
    • Monitor and optimise AWS usage to reduce limitations

Metrics for Small Team Design KPIs

  • 1. Design Completion Rate

    Percentage of design projects completed within the set timeline.

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Set clear deadlines
    • Prioritise tasks effectively
    • Allocate resources based on project demands
    • Conduct regular progress reviews
    • Eliminate unnecessary tasks
  • 2. Quality Assurance Score

    Average score of design quality based on stakeholder feedback.

    What good looks like for this metric: 8/10

    Ideas to improve this metric
    • Regularly solicit feedback
    • Implement design best practices
    • Encourage continuous learning
    • Use peer reviews
    • Incorporate client feedback effectively
  • 3. Client Satisfaction Rate

    Percentage of clients satisfied with the delivered designs.

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Maintain open communication with clients
    • Ensure designs align with client objectives
    • Address client concerns promptly
    • Deliver value beyond expectations
    • Cultivate strong client relationships
  • 4. Revision Rate

    Number of revisions required before final client approval.

    What good looks like for this metric: 1-2 revisions

    Ideas to improve this metric
    • Set clear design briefs
    • Confirm client requirements before starting
    • Communicate progress frequently
    • Validate design elements early
    • Analyse past revisions to avoid repeat mistakes
  • 5. Design Time Efficiency

    Average time spent on each design project.

    What good looks like for this metric: 40-60 hours per project

    Ideas to improve this metric
    • Utilise design templates
    • Automate repetitive tasks
    • Optimise team workflows
    • Conduct time audits
    • Invest in time-saving tools

Metrics for Team Productivity Analysis

  • 1. Output Per Employee

    Measures the amount of work an employee completes in a given time frame, such as daily, weekly, or monthly.

    What good looks like for this metric: Often 1.0 tasks per day or similar based on industry standards.

    Ideas to improve this metric
    • Streamline processes to reduce time waste
    • Provide regular feedback and recognition
    • Encourage task prioritisation
    • Automate repetitive tasks
    • Offer training and development opportunities
  • 2. Attendance Rate

    Tracks the number of days an employee is present versus the total workdays available.

    What good looks like for this metric: An ideal attendance rate is above 95%.

    Ideas to improve this metric
    • Implement flexible work schedules
    • Encourage a healthy work-life balance
    • Address and resolve workplace conflicts
    • Provide comprehensive employee benefits
    • Monitor workload for burnout
  • 3. Employee Utilisation Rate

    Measures the percentage of an employee's time spent on productive tasks versus available work hours.

    What good looks like for this metric: Typical benchmark ranges from 75% to 85%.

    Ideas to improve this metric
    • Ensure balanced workload distribution
    • Reduce unnecessary meetings
    • Implement task management tools
    • Encourage employee autonomy
    • Set clear task guidelines and objectives
  • 4. Task Completion Rate

    Measures the percentage of tasks completed on time versus total tasks assigned.

    What good looks like for this metric: Aiming for at least 90% tasks completed on time.

    Ideas to improve this metric
    • Improve task estimation accuracy
    • Set realistic deadlines
    • Use project management software
    • Conduct regular progress reviews
    • Encourage team collaboration
  • 5. Innovation and Improvement Rate

    Tracks the number of implemented new ideas and process improvements per team.

    What good looks like for this metric: Varies widely by industry but aim for continuous input.

    Ideas to improve this metric
    • Create channels for idea sharing
    • Incentivise innovation initiatives
    • Host regular brainstorming sessions
    • Foster a culture of open innovation
    • Evaluate and refine idea evaluation processes

Metrics for Team Member Strengths

  • 1. Skill Proficiency

    Measures the level of expertise and efficiency in a specific skill relevant to their role

    What good looks like for this metric: Skills proficiency level between 1-5, with 3 being average competency

    Ideas to improve this metric
    • Conduct regular skill assessments
    • Provide access to skill-based training
    • Encourage participation in workshops
    • Establish mentorship programmes
    • Implement skill-enhancing challenges
  • 2. Project Contribution

    Evaluates the impact and significance of a team member's contribution to projects

    What good looks like for this metric: Regularly contributing significantly to 3 out of 5 projects per quarter

    Ideas to improve this metric
    • Recognise individual contributions front and centre
    • Create clear roles and responsibilities
    • Set clear expectations for project deliverables
    • Encourage collaboration and idea sharing
    • Provide feedback and recognition incentives
  • 3. Problem-Solving Ability

    Assesses the ability to effectively analyse and solve work-related problems

    What good looks like for this metric: Resolution of 4 out of 5 problems without extensive supervision

    Ideas to improve this metric
    • Encourage creative thinking sessions
    • Provide problem-solving workshops
    • Facilitate peer brainstorming groups
    • Allocate time for independent problem exploration
    • Celebrate successful problem-solving outcomes
  • 4. Leadership Potential

    Identifies the capacity and tendency to take initiative and lead teams or projects

    What good looks like for this metric: Exhibiting leadership potential in 2 out of 5 team situations

    Ideas to improve this metric
    • Delegate small leadership roles regularly
    • Provide leadership training opportunities
    • Encourage initiative taking in projects
    • Establish a leadership mentorship programme
    • Recognise and reward leadership behaviours
  • 5. Interpersonal Skills

    Measures the effectiveness of communication and teamwork within the team

    What good looks like for this metric: Positive peer feedback 80% of the time

    Ideas to improve this metric
    • Conduct communication skills workshops
    • Encourage team-building activities
    • Facilitate open feedback sessions
    • Provide conflict resolution training
    • Recognise and celebrate teamwork

Metrics for Establish design standards

  • 1. Compliance Rate

    The percentage of projects adhering to established design standards and governance.

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Conduct regular design audits
    • Educate teams on standards
    • Integrate standards into project workflows
    • Implement a feedback loop for continuous improvement
    • Assign dedicated roles for compliance monitoring
  • 2. Standard Adoption Rate

    The percentage of teams or individuals adopting new design standards.

    What good looks like for this metric: 70-85%

    Ideas to improve this metric
    • Facilitate workshops and trainings
    • Utilize champions to promote standards
    • Provide clear documentation and resources
    • Reward and recognise adoption efforts
    • Gather and act on user feedback
  • 3. Time to Implement Standards

    The average time it takes for teams to implement design standards in projects.

    What good looks like for this metric: 2-4 weeks

    Ideas to improve this metric
    • Simplify standards for easy understanding
    • Create templates and guides
    • Offer implementation support
    • Use pilot projects to refine processes
    • Ensure leadership buy-in for expedited adoption
  • 4. Stakeholder Satisfaction

    The level of satisfaction among stakeholders with the design standards and governance.

    What good looks like for this metric: 75-85%

    Ideas to improve this metric
    • Conduct regular satisfaction surveys
    • Address concerns promptly
    • Engage stakeholders in the development process
    • Communicate benefits clearly
    • Showcase success stories
  • 5. Reduction in Design Errors

    The decrease in design errors or deviations due to the implementation of standards.

    What good looks like for this metric: 30-50%

    Ideas to improve this metric
    • Implement a thorough review process
    • Analyse common error patterns
    • Enhance training based on error analysis
    • Utilise automated tools for compliance
    • Encourage peer reviews and collaborations

Metrics for Software Team Productivity

  • 1. Velocity

    Velocity measures the average amount of work a team completes during a sprint, typically calculated by story points.

    What good looks like for this metric: 40-60 story points per sprint

    Ideas to improve this metric
    • Break down tasks into smaller units
    • Improve sprint planning accuracy
    • Conduct regular retrospectives
    • Improve skills through training
    • Use more efficient tools
  • 2. Cycle Time

    Cycle time is the total time from the beginning to the end of a process, measuring how quickly a team can deliver features.

    What good looks like for this metric: 1-2 weeks

    Ideas to improve this metric
    • Optimize workflows to remove bottlenecks
    • Implement automated testing
    • Limit work in progress
    • Conduct frequent code reviews
    • Improve team collaboration
  • 3. Code Quality

    Code quality measures how easy and bug-free the code is, typically tracked through defect rates and code reviews.

    What good looks like for this metric: Less than 5% defect rate

    Ideas to improve this metric
    • Implement continuous integration
    • Use static code analysis tools
    • Conduct code reviews regularly
    • Promote pair programming
    • Standardise coding practices
  • 4. Deployment Frequency

    Deployment frequency is the rate at which a team deploys or releases software, indicating the team’s ability to deliver updates.

    What good looks like for this metric: Weekly deployments

    Ideas to improve this metric
    • Automate deployment processes
    • Use feature flags
    • Ensure robust testing environments
    • Implement continuous delivery strategies
    • Train team on deployment procedures
  • 5. Customer Satisfaction

    Customer satisfaction measures how pleased customers are with the software, often tracked using Net Promoter Score (NPS) or customer feedback.

    What good looks like for this metric: NPS score of 50+

    Ideas to improve this metric
    • Gather regular customer feedback
    • Incorporate user-friendly features
    • Ensure high software reliability
    • Implement better customer support
    • Regularly update software documentation

Tracking your Project Manager metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

Table of contents