The facility maintenance planning aims to streamline operations by focusing on key metrics that ensure efficiency and cost-effectiveness. For instance, tracking "Preventive Maintenance Compliance" with a benchmark of 90% highlights the importance of adhering to maintenance schedules to prevent costly repairs. Similarly, the "Average Repair Time" metric, benchmarked at 1-3 days, underscores the need for quick resolution to reduce downtime.
Reducing costs is crucial, as observed in the "Maintenance Cost Per Square Foot" metric, encouraging prudent budget management. Finally, metrics like "Equipment Downtime" and "First-Time Fix Rate" ensure operational efficiency and improve customer satisfaction, emphasizing the need for routine inspections and training to resolve issues swiftly.
Top 5 metrics for Facility Maintenance Planning
1. Preventive Maintenance Compliance
Ratio of completed scheduled maintenance tasks to the total scheduled maintenance tasks
What good looks like for this metric: 90% compliance rate
How to improve this metric:- Schedule regular training for maintenance staff
- Implement a comprehensive CMMS (Computerized Maintenance Management System)
- Regularly review and update maintenance schedules
- Assign dedicated staff to monitor maintenance compliance
- Conduct regular audits to ensure maintenance completion
2. Average Repair Time
The average time taken to complete repair tasks from the moment they are reported
What good looks like for this metric: 1-3 days depending on urgency
How to improve this metric:- Streamline the repair reporting process
- Ensure availability of necessary repair resources
- Conduct regular training on efficient repair techniques
- Assign priority levels to repair requests
- Utilise a CMMS to track repair times
3. Maintenance Cost Per Square Foot
Total maintenance costs divided by the facility's square footage
What good looks like for this metric: $0.50 - $2.00 per square foot annually
How to improve this metric:- Regularly review and optimise maintenance budgets
- Implement energy-efficient practices to reduce costs
- Schedule bulk purchases for discounted rates
- Reduce overtime by improving workforce scheduling
- Invest in preventive maintenance to reduce repair costs
4. Equipment Downtime
Total number of hours equipment is unavailable for use due to repairs or maintenance
What good looks like for this metric: Less than 5% of total operational time
How to improve this metric:- Implement a routine equipment inspection schedule
- Train staff to detect early signs of equipment failure
- Maintain a spare parts inventory for quick repairs
- Schedule preventive maintenance during off-peak hours
- Utilise condition-monitoring technology
5. First-Time Fix Rate
Percentage of repairs completed on the first visit or attempt
What good looks like for this metric: Over 70% first-time fix rate
How to improve this metric:- Ensure technicians are well-trained and qualified
- Provide detailed guidelines for common repairs
- Ensure repair kits are complete and readily available
- Use diagnostics tools to accurately assess problems
- Regularly update repair documentation
How to track Facility Maintenance Planning metrics
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your metrics.
