What are Repair Technician metrics? Finding the right Repair Technician metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.
Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.
Find Repair Technician metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Repair Technician metrics and KPIs 1. Downtime Duration Total time the forge machine is non-operational due to unplanned issues
What good looks like for this metric: Typically less than 5% of total operational time
Ideas to improve this metric Conduct regular maintenance checks Invest in predictive maintenance tools Train staff on quick troubleshooting Establish a faster repair protocol Keep critical spare parts in stock 2. Mean Time to Repair (MTTR) Average time taken to repair the forge machine after a failure
What good looks like for this metric: Typically under 4 hours
Ideas to improve this metric Provide advanced repair training Streamline repair documentation Optimise parts retrieval processes Implement a 24/7 repair service Use diagnostic tools for accurate fixes 3. Failure Frequency Number of times the forge machine fails unexpectedly within a specific period
What good looks like for this metric: Ideally fewer than 2 times a month
Ideas to improve this metric Enhance quality control measures Upgrade machine components Perform regular performance testing Use high-quality materials for production Introduce routine inspections 4. Downtime Costs Financial impact due to unplanned downtime, including lost production time and repair expenses
What good looks like for this metric: Generally kept below $10,000 per incident
Ideas to improve this metric Budget for potential downtime Negotiate better rates with service providers Utilise insurance policies Invest in efficient repair technology Implement cost-reduction strategies 5. OEE (Overall Equipment Effectiveness) A measure that combines machine availability, performance, and quality to assess downtime impact
What good looks like for this metric: World-class is considered above 85%
Ideas to improve this metric Increase machine availability Enhance process efficiency Improve product quality standards Align production schedules Continuously monitor performance metrics
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1. Preventive Maintenance Compliance Ratio of completed scheduled maintenance tasks to the total scheduled maintenance tasks
What good looks like for this metric: 90% compliance rate
Ideas to improve this metric Schedule regular training for maintenance staff Implement a comprehensive CMMS (Computerized Maintenance Management System) Regularly review and update maintenance schedules Assign dedicated staff to monitor maintenance compliance Conduct regular audits to ensure maintenance completion 2. Average Repair Time The average time taken to complete repair tasks from the moment they are reported
What good looks like for this metric: 1-3 days depending on urgency
Ideas to improve this metric Streamline the repair reporting process Ensure availability of necessary repair resources Conduct regular training on efficient repair techniques Assign priority levels to repair requests Utilise a CMMS to track repair times 3. Maintenance Cost Per Square Foot Total maintenance costs divided by the facility's square footage
What good looks like for this metric: $0.50 - $2.00 per square foot annually
Ideas to improve this metric Regularly review and optimise maintenance budgets Implement energy-efficient practices to reduce costs Schedule bulk purchases for discounted rates Reduce overtime by improving workforce scheduling Invest in preventive maintenance to reduce repair costs 4. Equipment Downtime Total number of hours equipment is unavailable for use due to repairs or maintenance
What good looks like for this metric: Less than 5% of total operational time
Ideas to improve this metric Implement a routine equipment inspection schedule Train staff to detect early signs of equipment failure Maintain a spare parts inventory for quick repairs Schedule preventive maintenance during off-peak hours Utilise condition-monitoring technology 5. First-Time Fix Rate Percentage of repairs completed on the first visit or attempt
What good looks like for this metric: Over 70% first-time fix rate
Ideas to improve this metric Ensure technicians are well-trained and qualified Provide detailed guidelines for common repairs Ensure repair kits are complete and readily available Use diagnostics tools to accurately assess problems Regularly update repair documentation
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Tracking your Repair Technician metrics Having a plan is one thing, sticking to it is another.
Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
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