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2 examples of Healthcare Provider metrics and KPIs

What are Healthcare Provider metrics?

Finding the right Healthcare Provider metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Healthcare Provider metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Healthcare Provider metrics and KPIs

Metrics for Patient Risk Assessment

  • 1. Incidence Rate of Diseases

    The frequency of new cases of diseases in a specific geographic area within a specific time period

    What good looks like for this metric: 5-15 cases per 1,000 people

    Ideas to improve this metric
    • Increase awareness and education on prevalent diseases
    • Facilitate community health screenings
    • Enhance access to medical care in high-risk areas
    • Collect better data on disease occurrences
    • Provide vaccinations and preventive measures
  • 2. Social Determinants of Health Index

    A comprehensive measure of factors like economic stability, education, healthcare access, environment, and social context impacting health risks

    What good looks like for this metric: Index score of 0-100, with lower scores indicating greater risk

    Ideas to improve this metric
    • Improve access to healthcare services
    • Support local education and job training programs
    • Enhance community safety and housing conditions
    • Increase availability of healthy food options
    • Promote social support and cohesion
  • 3. Healthcare Accessibility Score

    Measures the ease with which individuals can access necessary healthcare services

    What good looks like for this metric: Score of 0-10, where 10 indicates excellent accessibility

    Ideas to improve this metric
    • Increase the number of healthcare facilities
    • Expand telehealth services
    • Provide transportation options for medical visits
    • Offer community health subsidies or financial aid
    • Enhance language and cultural competency in care
  • 4. Population Density

    The number of people living per unit area, which can affect disease spread and healthcare demand

    What good looks like for this metric: 100-500 people per square kilometer

    Ideas to improve this metric
    • Promote decentralisation strategies to reduce overcrowding
    • Implement public health campaigns to manage density risks
    • Increase infrastructure to support dense populations
    • Develop targeted healthcare resource allocation
    • Explore zoning policies that limit overpopulation
  • 5. Emergency Response Time

    The time it takes for emergency services to respond to incidents affecting health in a particular area

    What good looks like for this metric: 8 minutes or less

    Ideas to improve this metric
    • Improve communication systems for emergencies
    • Reduce traffic congestion near healthcare facilities
    • Increase number of emergency response units
    • Train community first responders
    • Adopt new technology for rapid deployment

Metrics for Hand Hygiene and Waste Practices

  • 1. Hand Hygiene Compliance Rate

    The percentage of times clinical staff wash their hands following recommended guidelines

    What good looks like for this metric: 80% compliance rate in healthcare settings

    Ideas to improve this metric
    • Implement regular staff training on hand hygiene
    • Install more hand sanitiser dispensers
    • Conduct random audits and provide immediate feedback
    • Use visual cues or posters to remind staff
    • Introduce a reward system for compliance
  • 2. Contamination Incidence Rate

    The number of contamination events reported per 1,000 patient days

    What good looks like for this metric: Less than 2 events per 1,000 patient days

    Ideas to improve this metric
    • Conduct thorough root cause analysis for each event
    • Increase frequency of sanitation checks
    • Enhance the usage of personal protective equipment
    • Involve staff in contamination prevention strategies
    • Regularly review and update infection control policies
  • 3. Waste Segregation Accuracy

    Percentage of waste correctly segregated into appropriate categories

    What good looks like for this metric: 95% correct segregation

    Ideas to improve this metric
    • Provide clear, colour-coded bins and labelling
    • Train staff on waste segregation procedures
    • Conduct waste audits to assess segregation accuracy
    • Incorporate waste management into annual assessments
    • Implement accountability measures for non-compliance
  • 4. Staff Training Completion Rate

    Percentage of clinical staff who have completed required hygiene and waste management training

    What good looks like for this metric: 100% completion annually

    Ideas to improve this metric
    • Schedule mandatory training sessions at convenient times
    • Use online platforms for training flexibility
    • Track and remind staff of training deadlines
    • Encourage peer-to-peer knowledge sharing
    • Provide certificates upon completion to acknowledge achievement
  • 5. Patient Satisfaction Scores Related to Cleanliness

    Patient feedback scores on cleanliness and hygiene aspects of care

    What good looks like for this metric: 4.5 out of 5 in patient satisfaction surveys

    Ideas to improve this metric
    • Solicit regular patient feedback and act on suggestions
    • Improve visibility of cleaning efforts
    • Ensure high-touch surfaces are sanitised frequently
    • Engage patients in dialogue about hand hygiene
    • Reward staff for high cleanliness scores

Tracking your Healthcare Provider metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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