What are Maintenance Team metrics? Crafting the perfect Maintenance Team metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.
Transfer these examples to your app of choice, or opt for Tability to help keep you on track.
Find Maintenance Team metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Maintenance Team metrics and KPIs 1. Preventive Maintenance Compliance Ratio of completed scheduled maintenance tasks to the total scheduled maintenance tasks
What good looks like for this metric: 90% compliance rate
Ideas to improve this metric Schedule regular training for maintenance staff Implement a comprehensive CMMS (Computerized Maintenance Management System) Regularly review and update maintenance schedules Assign dedicated staff to monitor maintenance compliance Conduct regular audits to ensure maintenance completion 2. Average Repair Time The average time taken to complete repair tasks from the moment they are reported
What good looks like for this metric: 1-3 days depending on urgency
Ideas to improve this metric Streamline the repair reporting process Ensure availability of necessary repair resources Conduct regular training on efficient repair techniques Assign priority levels to repair requests Utilise a CMMS to track repair times 3. Maintenance Cost Per Square Foot Total maintenance costs divided by the facility's square footage
What good looks like for this metric: $0.50 - $2.00 per square foot annually
Ideas to improve this metric Regularly review and optimise maintenance budgets Implement energy-efficient practices to reduce costs Schedule bulk purchases for discounted rates Reduce overtime by improving workforce scheduling Invest in preventive maintenance to reduce repair costs 4. Equipment Downtime Total number of hours equipment is unavailable for use due to repairs or maintenance
What good looks like for this metric: Less than 5% of total operational time
Ideas to improve this metric Implement a routine equipment inspection schedule Train staff to detect early signs of equipment failure Maintain a spare parts inventory for quick repairs Schedule preventive maintenance during off-peak hours Utilise condition-monitoring technology 5. First-Time Fix Rate Percentage of repairs completed on the first visit or attempt
What good looks like for this metric: Over 70% first-time fix rate
Ideas to improve this metric Ensure technicians are well-trained and qualified Provide detailed guidelines for common repairs Ensure repair kits are complete and readily available Use diagnostics tools to accurately assess problems Regularly update repair documentation
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1. Downtime Duration Total time the forge machine is non-operational due to unplanned issues
What good looks like for this metric: Typically less than 5% of total operational time
Ideas to improve this metric Conduct regular maintenance checks Invest in predictive maintenance tools Train staff on quick troubleshooting Establish a faster repair protocol Keep critical spare parts in stock 2. Mean Time to Repair (MTTR) Average time taken to repair the forge machine after a failure
What good looks like for this metric: Typically under 4 hours
Ideas to improve this metric Provide advanced repair training Streamline repair documentation Optimise parts retrieval processes Implement a 24/7 repair service Use diagnostic tools for accurate fixes 3. Failure Frequency Number of times the forge machine fails unexpectedly within a specific period
What good looks like for this metric: Ideally fewer than 2 times a month
Ideas to improve this metric Enhance quality control measures Upgrade machine components Perform regular performance testing Use high-quality materials for production Introduce routine inspections 4. Downtime Costs Financial impact due to unplanned downtime, including lost production time and repair expenses
What good looks like for this metric: Generally kept below $10,000 per incident
Ideas to improve this metric Budget for potential downtime Negotiate better rates with service providers Utilise insurance policies Invest in efficient repair technology Implement cost-reduction strategies 5. OEE (Overall Equipment Effectiveness) A measure that combines machine availability, performance, and quality to assess downtime impact
What good looks like for this metric: World-class is considered above 85%
Ideas to improve this metric Increase machine availability Enhance process efficiency Improve product quality standards Align production schedules Continuously monitor performance metrics
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1. Annual Sales Volume The total quantity of plastic products sold within a year
What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035
Ideas to improve this metric Expand market reach through marketing Increase product quality to boost sales Enhance sales team training and incentives Identify and target key industries needing plastic Collaborate with international partners 2. Production Yield The percentage of produced items that meet quality standards
What good looks like for this metric: 95% in 2025, aiming for 99% by 2035
Ideas to improve this metric Implement quality checks at each production phase Invest in modern machinery and technology Train employees on quality control processes Conduct regular maintenance on equipment Incorporate lean manufacturing practices 3. Customer Retention Rate The percentage of customers who continue to buy over time
What good looks like for this metric: 80% in 2025, increasing to 95% by 2035
Ideas to improve this metric Enhance customer service and support Implement a loyalty program Regularly seek customer feedback for improvements Offer personalized deals and discounts Ensure high product quality and consistency 4. Cost per Metric Tonne (MT) The cost incurred to produce one metric tonne of plastic
What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035
Ideas to improve this metric Streamline procurement processes Negotiate better deals with suppliers Optimize production scheduling for efficiency Minimize waste during production Utilize energy-efficient machinery 5. Training Hours per Employee The average number of hours each employee spends in training annually
What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035
Ideas to improve this metric Develop a comprehensive training calendar Encourage online and external training sessions Introduce mentorship programs Link training to career development plans Utilize technology for training modules
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1. Adherence to Design Specifications Measures the extent to which road maintenance work aligns with predefined design specifications
What good looks like for this metric: 90% or above compliance rate
Ideas to improve this metric Conduct regular design specifications training Implement stricter quality control checks Utilise advanced design software tools Ensure clear communication of specifications Collaborate with design experts 2. Quality of Materials Used Assesses the quality of materials used against standard requirements
What good looks like for this metric: 95% or above material quality rating
Ideas to improve this metric Use reputable material suppliers Test materials prior to use Adopt usage of high-grade materials Train staff on material standards Set up a material review board 3. Time to Completion vs Planned Schedule Compares the actual completion time of road maintenance projects to the planned schedule
What good looks like for this metric: Projects completed on or before schedule 80% of the time
Ideas to improve this metric Enhance project planning processes Allocate resources more efficiently Regularly review project timelines Minimise project scope changes Improve coordination among teams 4. Cost Adherence to Budget Tracks the extent to which actual expenditures align with budgeted costs for maintenance projects
What good looks like for this metric: Costs remain within 5% of budget
Ideas to improve this metric Conduct thorough cost estimates Implement stringent cost control measures Regular budget reviews and adjustments Negotiate better rates with suppliers Automate budget tracking and reporting 5. Safety Incident Rate Monitors the frequency of safety incidents occurring during maintenance work
What good looks like for this metric: Less than 1 incident per 1000 work hours
Ideas to improve this metric Strengthen safety training programs Introduce more comprehensive safety protocols Increase frequency of safety audits Encourage reporting of near misses Improve safety equipment and gear
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1. Load Cycle Completion Rate The percentage of steriliser load cycles that are completed without interruption or error
What good looks like for this metric: Typically above 95%
Ideas to improve this metric Ensure regular equipment maintenance Train staff on proper loading procedures Implement a checklist for pre-cycle checks Schedule regular audits of steriliser operations Use automated alerts for cycle failures 2. Cycle Documentation Accuracy Rate The percentage of steriliser cycles with complete and accurate documentation
What good looks like for this metric: 90% or higher
Ideas to improve this metric Introduce digital documentation systems Conduct regular staff training on documentation standards Implement peer reviews of documentation records Streamline the documentation process Use templates to standardise documentation 3. Chemical Indicator Compliance Rate The percentage of loads that correctly use chemical indicators according to protocol
What good looks like for this metric: 95% usage compliance
Ideas to improve this metric Ensure ample supply of chemical indicators Provide refresher training on chemical indicator usage Implement a monitoring system for indicator application Conduct regular spot checks Review procedures and update protocols regularly 4. Load Turnaround Time The average time taken from loading the steriliser to load completion
What good looks like for this metric: Less than 2 hours
Ideas to improve this metric Optimise scheduling to minimise downtime Invest in faster sterilisation technologies Review workflow for bottlenecks Provide timely maintenance to prevent delays Balance load to enhance efficiency 5. Equipment Malfunction Incident Rate The number of incidents due to equipment malfunction per 100 load cycles
What good looks like for this metric: Fewer than 5 incidents per 100 cycles
Ideas to improve this metric Conduct regular preventative maintenance checks Replace old or obsolete equipment Keep a detailed maintenance log Train operators on troubleshooting procedures Schedule regular reviews with equipment manufacturers
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Tracking your Maintenance Team metrics Having a plan is one thing, sticking to it is another.
Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process .
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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