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15 examples of Compliance metrics and KPIs

What are Compliance metrics?

Finding the right Compliance metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Compliance metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Compliance metrics and KPIs

Metrics for Reprocessed Plastic Recycling

  • 1. Annual Sales Volume

    The total quantity of plastic products sold within a year

    What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035

    Ideas to improve this metric
    • Expand market reach through marketing
    • Increase product quality to boost sales
    • Enhance sales team training and incentives
    • Identify and target key industries needing plastic
    • Collaborate with international partners
  • 2. Production Yield

    The percentage of produced items that meet quality standards

    What good looks like for this metric: 95% in 2025, aiming for 99% by 2035

    Ideas to improve this metric
    • Implement quality checks at each production phase
    • Invest in modern machinery and technology
    • Train employees on quality control processes
    • Conduct regular maintenance on equipment
    • Incorporate lean manufacturing practices
  • 3. Customer Retention Rate

    The percentage of customers who continue to buy over time

    What good looks like for this metric: 80% in 2025, increasing to 95% by 2035

    Ideas to improve this metric
    • Enhance customer service and support
    • Implement a loyalty program
    • Regularly seek customer feedback for improvements
    • Offer personalized deals and discounts
    • Ensure high product quality and consistency
  • 4. Cost per Metric Tonne (MT)

    The cost incurred to produce one metric tonne of plastic

    What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035

    Ideas to improve this metric
    • Streamline procurement processes
    • Negotiate better deals with suppliers
    • Optimize production scheduling for efficiency
    • Minimize waste during production
    • Utilize energy-efficient machinery
  • 5. Training Hours per Employee

    The average number of hours each employee spends in training annually

    What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035

    Ideas to improve this metric
    • Develop a comprehensive training calendar
    • Encourage online and external training sessions
    • Introduce mentorship programs
    • Link training to career development plans
    • Utilize technology for training modules

Metrics for Compliance and Improvement

  • 1. Compliance Rate

    The ratio of compliant processes or actions to the total processes or actions conducted over a specific period, reflecting the organisation's adherence to regulations.

    What good looks like for this metric: 95% compliance is often aimed for

    Ideas to improve this metric
    • Conduct regular compliance audits
    • Provide staff training on regulations
    • Implement automated compliance tools
    • Establish clear compliance protocols
    • Engage with regulatory consultants
  • 2. Number of Non-Compliance Incidents

    The total count of incidents where regulatory standards were not met over a defined period, indicating potential compliance issues.

    What good looks like for this metric: Aim for less than 5 events per quarter

    Ideas to improve this metric
    • Enhance incident monitoring systems
    • Review and update compliance policies
    • Conduct root cause analysis for incidents
    • Encourage a culture of transparency
    • Increase accountability measures
  • 3. Audit Findings

    Results from internal and external audits that measure adherence to compliance standards and identify areas of improvement.

    What good looks like for this metric: Aim for minimal critical findings

    Ideas to improve this metric
    • Perform regular internal audits
    • Address audit findings promptly
    • Improve communication with auditors
    • Create an action plan for each finding
    • Incorporate continuous feedback loops
  • 4. Time to Compliance Issue Resolution

    The average time taken to resolve compliance issues once they are identified, indicating efficiency and responsiveness.

    What good looks like for this metric: Resolve issues within 30 days

    Ideas to improve this metric
    • Develop a priority-based resolution system
    • Streamline communication among stakeholders
    • Automate follow-up procedures
    • Create clear workflows for resolution
    • Utilise project management tools
  • 5. Training Completion Rate

    The percentage of employees who complete mandatory compliance training, reflecting organisational commitment to compliance education.

    What good looks like for this metric: Target 100% completion rate

    Ideas to improve this metric
    • Incentivise training participation
    • Offer flexible training schedules
    • Utilise engaging training platforms
    • Track training progress regularly
    • Re-deliver training for non-completers

Metrics for Compliance Office Efficiency

  • 1. Compliance Rate

    Percentage of compliance with industry standards and regulations

    What good looks like for this metric: 95%-100%

    Ideas to improve this metric
    • Conduct regular training sessions
    • Implement automated compliance tracking tools
    • Enhance communication between departments
    • Schedule frequent compliance audits
    • Develop a regular review process
  • 2. Audit Findings Closure Time

    Average time taken to close audit findings once identified

    What good looks like for this metric: 30-60 days

    Ideas to improve this metric
    • Streamline remediation processes
    • Increase accountability through defined roles
    • Implement a tracking system for open findings
    • Set clear deadlines for resolution
    • Regularly monitor progress on findings
  • 3. Training Participation Rate

    Percentage of employees completing mandatory compliance training

    What good looks like for this metric: 90%-100%

    Ideas to improve this metric
    • Simplify access to training materials
    • Send timely reminders for upcoming sessions
    • Incentivise high training participation
    • Provide flexible training schedules
    • Offer diverse training formats
  • 4. Incident Reporting Rate

    Frequency of compliance incidents reported per reporting period

    What good looks like for this metric: Increase in number reported followed by decrease over time

    Ideas to improve this metric
    • Encourage a culture of transparency
    • Simplify the incident reporting process
    • Educate staff on identifying compliance incidents
    • Ensure anonymity in reporting processes
    • Evaluate and improve reporting systems regularly
  • 5. Regulatory Update Implementation Time

    Average time taken to implement changes following regulatory updates

    What good looks like for this metric: 30-90 days

    Ideas to improve this metric
    • Establish a task force for rapid response
    • Maintain regular contact with regulatory bodies
    • Prepare a contingency plan for swift implementation
    • Educate staff on emerging regulatory trends
    • Utilise project management software for tracking

Metrics for Department Compliance

  • 1. Audit Pass Rate

    The percentage of department audits that are passed without any compliance issues

    What good looks like for this metric: 90%-95%

    Ideas to improve this metric
    • Implement regular training sessions on compliance standards
    • Conduct internal audits prior to official audits
    • Upgrade systems to automate compliance checks
    • Establish a compliance-focused reward system
    • Regularly update compliance materials
  • 2. Incident Resolution Time

    The average time taken to resolve compliance-related incidents

    What good looks like for this metric: 24-48 hours

    Ideas to improve this metric
    • Implement a robust incident management system
    • Train staff on incident resolution procedures
    • Assign dedicated compliance officers
    • Streamline communication between departments
    • Use technology to track incident status
  • 3. Training Completion Rate

    The percentage of employees who complete compliance training

    What good looks like for this metric: 95%-100%

    Ideas to improve this metric
    • Use engaging and accessible training materials
    • Integrate compliance training into onboarding
    • Set reminders for training deadlines
    • Provide incentives for quick completion
    • Offer flexible training schedules
  • 4. Number of Compliance Breaches

    The total number of compliance breaches occurring within a given timeframe

    What good looks like for this metric: 0-2 per year

    Ideas to improve this metric
    • Strengthen compliance policies
    • Conduct regular risk assessments
    • Increase oversight and supervision
    • Encourage a culture of compliance
    • Implement stricter penalties for breaches
  • 5. Corrective Action Adoption Rate

    The rate at which corrective actions are adopted and implemented following compliance reviews

    What good looks like for this metric: 90%-95%

    Ideas to improve this metric
    • Create a clear plan for corrective actions
    • Provide support and resources for implementation
    • Monitor progress of corrective actions
    • Involve all stakeholders in the process
    • Evaluate the effectiveness of implemented actions

Metrics for Ensuring Compliance Standards

  • 1. Compliance Rate

    The percentage of actions or processes that meet the set regulations or standards.

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Conduct regular training for employees on compliance measures
    • Perform routine compliance audits
    • Implement clear compliance policies
    • Ensure open communication channels for compliance queries
    • Utilise compliance management software
  • 2. Incident Rate

    The frequency at which compliance-related incidents occur within a given timeframe.

    What good looks like for this metric: 5-10 incidents per year

    Ideas to improve this metric
    • Increase awareness sessions on potential compliance breaches
    • Strengthen incident reporting systems
    • Implement a zero-tolerance policy for non-compliance
    • Regularly update protocols in line with new regulations
    • Provide incentives for compliance adherence
  • 3. Audit Pass Rate

    The percentage of audits that pass without any non-conformities noted.

    What good looks like for this metric: 90-95%

    Ideas to improve this metric
    • Standardise audit procedures
    • Train internal auditors on new standards and regulations
    • Review past audits to identify patterns in non-compliance
    • Refine internal controls
    • Conduct pre-audit reviews
  • 4. Policy Update Timeframe

    The time taken to integrate and communicate new compliance policies across the organisation.

    What good looks like for this metric: 2-4 weeks

    Ideas to improve this metric
    • Develop a rapid response team for policy updates
    • Leverage technology for faster policy dissemination
    • Establish clear channels of communication
    • Regularly review and streamline policy processes
    • Utilise feedback loops to ensure efficient implementation
  • 5. Employee Knowledge Score

    A score derived from testing employees' understanding of compliance rules and regulations.

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Conduct frequent compliance quizzes
    • Offer workshops on compliance topics
    • Implement a compliance newsletter
    • Recognise and reward high scoring employees
    • Incorporate compliance topics into performance reviews

Metrics for Governance and Compliance

  • 1. Compliance Rate

    Measures the percentage of compliance with legal and regulatory requirements

    What good looks like for this metric: 95% compliance

    Ideas to improve this metric
    • Conduct regular compliance audits
    • Implement automated compliance software
    • Provide staff with compliance training
    • Ensure clear documentation of policies
    • Stay updated with regulatory changes
  • 2. Risk Assessment Frequency

    Tracks how often risk assessments are performed to identify and address potential issues

    What good looks like for this metric: Quarterly assessments

    Ideas to improve this metric
    • Schedule regular risk assessment reviews
    • Involve cross-functional teams in assessments
    • Adopt a risk management framework
    • Use risk assessment software tools
    • Prioritise risks based on impact and likelihood
  • 3. Internal Audit Findings

    Evaluates the number of issues found during internal audits

    What good looks like for this metric: Less than 5 per audit

    Ideas to improve this metric
    • Conduct thorough training for audit staff
    • Use technology to streamline audits
    • Regularly review and update audit criteria
    • Encourage open communication around audit results
    • Implement corrective actions promptly
  • 4. Policy Violation Incidents

    Counts the number of times company policies are violated

    What good looks like for this metric: Fewer than 10 incidents annually

    Ideas to improve this metric
    • Increase awareness of company policies
    • Introduce stricter enforcement measures
    • Provide regular training on company policies
    • Encourage reporting of violations anonymously
    • Review and update policies regularly
  • 5. Third-Party Compliance Rate

    Measures the extent to which third-party partners comply with company standards

    What good looks like for this metric: 90% compliance

    Ideas to improve this metric
    • Regularly audit third-party vendors
    • Include compliance requirements in contracts
    • Develop a trusted vendor program
    • Provide training for third-party partners
    • Monitor third-party compliance continuously

Metrics for Security and Compliance

  • 1. Device Compliance Rate

    Measures the percentage of devices that meet compliance requirements for security standards.

    What good looks like for this metric: 95% compliance rate

    Ideas to improve this metric
    • Conduct regular compliance audits
    • Update security policies frequently
    • Train employees on compliance requirements
    • Automate compliance checks
    • Use endpoint protection software
  • 2. Threat Detection Time

    The average time taken to detect a security threat on an end-user device.

    What good looks like for this metric: Under 24 hours

    Ideas to improve this metric
    • Implement real-time monitoring
    • Utilise AI-powered threat detection tools
    • Regularly update threat databases
    • Conduct regular security tests
    • Enable fast response procedures
  • 3. Patch Management Timeliness

    The average time taken to apply security patches to end-user devices.

    What good looks like for this metric: Within 72 hours

    Ideas to improve this metric
    • Automate patch deployment
    • Schedule regular update checks
    • Prioritise critical patches
    • Maintain a patch inventory
    • Verify patch installations regularly
  • 4. Data Encryption Rate

    The percentage of end-user devices that have encryption enabled for data storage.

    What good looks like for this metric: 100% encryption rate

    Ideas to improve this metric
    • Enforce encryption policies
    • Provide encryption tools
    • Train users on encryption benefits
    • Audit encryption compliance
    • Utilise full-disk encryption solutions
  • 5. Incident Response Rate

    Measures the effectiveness and speed of response when a security incident occurs.

    What good looks like for this metric: 90% incidents resolved within 48 hours

    Ideas to improve this metric
    • Establish a dedicated response team
    • Develop a detailed incident response plan
    • Run regular incident response drills
    • Utilise automated incident detection systems
    • Review response procedures post-incident

Metrics for Compliance Across the Value Chain

  • 1. Compliance Training Completion Rate

    The percentage of employees within the supply chain who have completed mandatory compliance training.

    What good looks like for this metric: 85% - 95%

    Ideas to improve this metric
    • Automate training reminders
    • Offer flexible training schedules
    • Incorporate engaging training methods
    • Provide training in multiple languages
    • Set training completion as a performance goal
  • 2. Supplier Audit Pass Rate

    The percentage of suppliers who pass compliance audits within the value chain.

    What good looks like for this metric: 80% - 90%

    Ideas to improve this metric
    • Develop clear audit criteria
    • Conduct pre-audit supplier workshops
    • Provide suppliers with feedback reports
    • Create incentives for high compliance rates
    • Simplify the audit process
  • 3. Incident Response Time

    The average time taken to respond to and address compliance-related incidents within the value chain.

    What good looks like for this metric: 48 - 72 hours

    Ideas to improve this metric
    • Implement incident monitoring systems
    • Establish clear incident response protocols
    • Train a dedicated incident response team
    • Regularly review and update response plans
    • Utilise data analytics for quicker incident detection
  • 4. Policy Violation Rate

    The frequency of policy violations detected across the value chain.

    What good looks like for this metric: 5% - 10%

    Ideas to improve this metric
    • Communicate policies clearly and regularly
    • Ensure policies are easily accessible
    • Implement immediate consequences for violations
    • Involve employees in policy-making
    • Conduct regular policy reviews and updates
  • 5. Stakeholder Feedback Score

    The average score reflecting the satisfaction of stakeholders with the organisation's compliance efforts across the value chain.

    What good looks like for this metric: 8 out of 10

    Ideas to improve this metric
    • Conduct regular stakeholder surveys
    • Act on feedback promptly
    • Maintain open communication channels
    • Involve stakeholders in compliance discussions
    • Celebrate compliance achievements with stakeholders

Metrics for Safety and Compliance Management

  • 1. Incident Rate

    Measures the number of safety incidents per number of hours worked, indicating overall workplace safety.

    What good looks like for this metric: 3.0 incidents per 100 employees annually

    Ideas to improve this metric
    • Conduct regular safety audits
    • Enhance employee safety training programs
    • Implement stricter safety protocols
    • Improve incident reporting systems
    • Involve employees in safety planning
  • 2. Training Completion Rate

    Percentage of employees who have completed required safety training within a set time period.

    What good looks like for this metric: 95% completion rate

    Ideas to improve this metric
    • Automate training reminders
    • Provide flexible training schedules
    • Incorporate online training modules
    • Track progress with a learning management system
    • Reward timely completion with incentives
  • 3. Audit Finding Closure Rate

    Percentage of identified compliances or safety issues that have been addressed within a designated time frame.

    What good looks like for this metric: 100% closure within 30 days

    Ideas to improve this metric
    • Assign responsibilities for issue resolution
    • Set clear deadlines for issue closure
    • Monitor progress with regular check-ins
    • Establish a robust feedback mechanism
    • Use software tools to track progress
  • 4. Employee Safety Observation Frequency

    Frequency of safety observations made by employees, indicating proactive safety engagement.

    What good looks like for this metric: 2 observations per employee per month

    Ideas to improve this metric
    • Encourage a culture of safety communication
    • Provide easy tools for reporting observations
    • Recognise employees for contributing observations
    • Conduct regular safety awareness campaigns
    • Offer training on identifying potential hazards
  • 5. Cost of Compliance Management

    Total cost incurred in ensuring compliance with safety standards, as a percentage of overall operational cost.

    What good looks like for this metric: 3-5% of total operational cost

    Ideas to improve this metric
    • Identify cost-effective compliance tools
    • Negotiate better terms with compliance vendors
    • Streamline compliance processes
    • Automate repetitive compliance tasks
    • Analyze cost-effectiveness of current strategies

Metrics for Quality Assurance in Finance

  • 1. Defect Rate

    The percentage of products or services that have defects relative to the total produced, often calculated by dividing the number of defective units by the total number of units produced.

    What good looks like for this metric: Typically less than 1%

    Ideas to improve this metric
    • Implement stricter quality control processes
    • Enhance staff training initiatives
    • Conduct regular audits and inspections
    • Utilise root cause analysis tools
    • Increase customer feedback collection
  • 2. First Pass Yield (FPY)

    The percentage of products manufactured correctly and to specification the first time through the process without using rework.

    What good looks like for this metric: 85%-95%

    Ideas to improve this metric
    • Improve process documentation
    • Increase equipment maintenance frequency
    • Optimise employee onboarding and training
    • Reduce process variability
    • Incorporate automated quality checks
  • 3. Customer Complaint Rate

    The number of customer complaints received over a specific period divided by the number of transactions within that period.

    What good looks like for this metric: Less than 5 per 1,000 transactions

    Ideas to improve this metric
    • Improve after-sales support
    • Analyse customer feedback for trends
    • Maintain open communication channels
    • Enhance product/service quality
    • Regularly revise protocols based on feedback
  • 4. Audit Compliance Rate

    The percentage of audits that pass compliance checks relative to the total number of audits conducted.

    What good looks like for this metric: Above 95%

    Ideas to improve this metric
    • Regularly update compliance training for staff
    • Automate compliance tracking
    • Engage third-party compliance experts
    • Conduct more frequent internal audits
    • Develop corrective action plans for identified issues
  • 5. Corrective Action Effectiveness

    Measures the success of implemented corrective actions, determined by the reduction in defects and issues post implementation.

    What good looks like for this metric: Reduction in issues by at least 75%

    Ideas to improve this metric
    • Utilise a robust change management process
    • Track and measure results of actions
    • Ensure clear communication of changes to all stakeholders
    • Perform regular follow-up checks
    • Encourage continuous improvement culture

Metrics for % of division risk mitigations

  • 1. Implementation Rate

    The percentage of planned risk mitigations that have been successfully put into action within a given time frame

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Ensure clear communication on mitigation strategies
    • Prioritise high-impact risk mitigations
    • Allocate dedicated resources for implementation
    • Regularly review and update risk mitigation plans
    • Conduct training sessions to increase staff engagement
  • 2. Compliance Rate

    The percentage of risk mitigations that meet compliance requirements

    What good looks like for this metric: 90-95%

    Ideas to improve this metric
    • Conduct regular compliance audits
    • Update compliance guidelines as needed
    • Train staff on compliance requirements
    • Use automated tools to ensure compliance
    • Set up a compliance check schedule
  • 3. Mitigation Completion Time

    The average time taken to complete risk mitigation strategies from planning to execution

    What good looks like for this metric: 30-60 days

    Ideas to improve this metric
    • Streamline approval processes
    • Break down strategies into smaller tasks
    • Set realistic timelines with buffer periods
    • Closely monitor project milestones
    • Use project management software
  • 4. Cost Efficiency of Mitigations

    The ratio of the cost to implement risk mitigations versus the estimated costs without mitigation

    What good looks like for this metric: $1:$5 savings

    Ideas to improve this metric
    • Negotiate better contracts with vendors
    • Utilise cost-effective tools and technologies
    • Optimise resource allocation
    • Reduce unnecessary steps in the process
    • Regularly evaluate cost-benefit ratios
  • 5. Stakeholder Satisfaction

    The level of contentment among stakeholders regarding the effectiveness of risk mitigation efforts

    What good looks like for this metric: 75-85% satisfaction rate

    Ideas to improve this metric
    • Gather regular stakeholder feedback
    • Address complaints and concerns promptly
    • Hold stakeholder engagement sessions
    • Provide transparent reports on progress
    • Continuously adapt strategies based on feedback

Metrics for Compliance in Commercial Real Estate

  • 1. Regulatory Audit Pass Rate

    Percentage of audits passed without any non-compliance findings

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Conduct regular internal audits
    • Provide ongoing compliance training
    • Implement a regulatory compliance management system
    • Review and update compliance policies regularly
    • Engage external consultants for unbiased evaluations
  • 2. Compliance Training Completion Rate

    Percentage of employees who complete compliance training on time

    What good looks like for this metric: 90% or higher

    Ideas to improve this metric
    • Utilise engaging training materials
    • Set clear deadlines for training completion
    • Offer flexible training schedules
    • Provide incentives for timely completion
    • Assess and improve training efficacy
  • 3. Incident Response Time

    Average time taken to respond to compliance-related incidents

    What good looks like for this metric: Within 24 hours

    Ideas to improve this metric
    • Establish clear incident response protocols
    • Conduct incident response drills
    • Use automated incident management tools
    • Provide quick-access reporting channels
    • Evaluate past incidents to improve speed
  • 4. Number of Compliance Violations

    Total number of compliance violations identified within a specific period

    What good looks like for this metric: Minimise below industry average

    Ideas to improve this metric
    • Enhance monitoring and reporting tools
    • Increase frequency of compliance reviews
    • Strengthen enforcement of compliance measures
    • Educate employees on recognising violations
    • Implement preventative measures
  • 5. Policy Update Implementation Rate

    Percentage of policy updates implemented within the target timeframe

    What good looks like for this metric: 95% or higher

    Ideas to improve this metric
    • Establish a structured policy review process
    • Coordinate with internal departments for smooth implementation
    • Communicate updates clearly to all stakeholders
    • Allocate resources for rapid policy rollouts
    • Monitor and track policy adoption

Metrics for Good Governance And Public Participation

  • 1. Internal Audit Coverage Ratio

    Percentage of total auditable areas covered by the internal audit within a time period

    What good looks like for this metric: 75% to 90%

    Ideas to improve this metric
    • Enhance audit planning processes
    • Ensure resource allocation aligns with plan
    • Prioritise high-risk areas
    • Leverage data analytics for audits
    • Review audit charter regularly
  • 2. Stakeholder Engagement Index

    Measures the level and quality of engagement with stakeholders in governance processes

    What good looks like for this metric: Above 70%

    Ideas to improve this metric
    • Develop clear communication strategies
    • Facilitate regular stakeholder meetings
    • Solicit feedback through surveys
    • Enhance transparency in operations
    • Implement participatory decision-making
  • 3. Compliance Rate

    Rate at which the organisation adheres to applicable laws, regulations, and internal guidelines

    What good looks like for this metric: 90% to 100%

    Ideas to improve this metric
    • Conduct regular compliance training
    • Implement compliance monitoring systems
    • Establish clear compliance procedures
    • Perform regular compliance audits
    • Foster a compliance-focused culture
  • 4. Audit Recommendations Implementation Rate

    Percentage of internal audit recommendations successfully implemented

    What good looks like for this metric: 85% to 95%

    Ideas to improve this metric
    • Establish clear follow-up processes
    • Assign accountability for action plans
    • Monitor progress of implementation
    • Provide training for recommendation execution
    • Regularly review status with management
  • 5. Public Feedback Score

    Measures satisfaction and engagement level of public stakeholders with governance initiatives

    What good looks like for this metric: Above 75%

    Ideas to improve this metric
    • Conduct community opinion surveys
    • Increase transparency of governance actions
    • Provide platforms for public input
    • Initiate public information campaigns
    • Regularly publish outcomes of governance decisions

Metrics for Steriliser Load Compliance

  • 1. Load Cycle Completion Rate

    The percentage of steriliser load cycles that are completed without interruption or error

    What good looks like for this metric: Typically above 95%

    Ideas to improve this metric
    • Ensure regular equipment maintenance
    • Train staff on proper loading procedures
    • Implement a checklist for pre-cycle checks
    • Schedule regular audits of steriliser operations
    • Use automated alerts for cycle failures
  • 2. Cycle Documentation Accuracy Rate

    The percentage of steriliser cycles with complete and accurate documentation

    What good looks like for this metric: 90% or higher

    Ideas to improve this metric
    • Introduce digital documentation systems
    • Conduct regular staff training on documentation standards
    • Implement peer reviews of documentation records
    • Streamline the documentation process
    • Use templates to standardise documentation
  • 3. Chemical Indicator Compliance Rate

    The percentage of loads that correctly use chemical indicators according to protocol

    What good looks like for this metric: 95% usage compliance

    Ideas to improve this metric
    • Ensure ample supply of chemical indicators
    • Provide refresher training on chemical indicator usage
    • Implement a monitoring system for indicator application
    • Conduct regular spot checks
    • Review procedures and update protocols regularly
  • 4. Load Turnaround Time

    The average time taken from loading the steriliser to load completion

    What good looks like for this metric: Less than 2 hours

    Ideas to improve this metric
    • Optimise scheduling to minimise downtime
    • Invest in faster sterilisation technologies
    • Review workflow for bottlenecks
    • Provide timely maintenance to prevent delays
    • Balance load to enhance efficiency
  • 5. Equipment Malfunction Incident Rate

    The number of incidents due to equipment malfunction per 100 load cycles

    What good looks like for this metric: Fewer than 5 incidents per 100 cycles

    Ideas to improve this metric
    • Conduct regular preventative maintenance checks
    • Replace old or obsolete equipment
    • Keep a detailed maintenance log
    • Train operators on troubleshooting procedures
    • Schedule regular reviews with equipment manufacturers

Metrics for Data governance effectiveness

  • 1. Data quality score

    Represents the accuracy, completeness, and reliability of data. Calculated by evaluating data against predefined quality criteria.

    What good looks like for this metric: 95% or higher

    Ideas to improve this metric
    • Implement data validation rules
    • Conduct regular data quality audits
    • Utilise data cleansing tools
    • Ensure consistent data entry procedures
    • Provide regular training for data handlers
  • 2. Compliance rate

    Measures the percentage of data processes in compliance with relevant regulations and policies.

    What good looks like for this metric: 98% or higher

    Ideas to improve this metric
    • Establish clear data governance policies
    • Regularly review and update compliance guidelines
    • Implement automated compliance monitoring tools
    • Conduct periodic compliance training
    • Schedule regular internal audits
  • 3. Data breach incidents

    Tracks the number of data breaches or security incidents within a specified period.

    What good looks like for this metric: Zero breaches

    Ideas to improve this metric
    • Strengthen data security protocols
    • Conduct regular vulnerability assessments
    • Use encryption for sensitive data
    • Implement multi-factor authentication
    • Train employees on security best practices
  • 4. Data access control

    Measures the effectiveness of access controls by tracking unauthorised access attempts.

    What good looks like for this metric: Less than 2% unauthorised attempts

    Ideas to improve this metric
    • Regularly review and update access control policies
    • Implement role-based access control
    • Monitor and log access attempts
    • Conduct regular access audits
    • Use secure authentication methods
  • 5. Data retention adherence

    Assesses how closely data retention practices align with data governance policies.

    What good looks like for this metric: 100% adherence

    Ideas to improve this metric
    • Develop and communicate clear data retention policies
    • Implement automated data retention tools
    • Regularly review data retention schedules
    • Conduct training on data retention practices
    • Monitor and enforce compliance with retention policies

Tracking your Compliance metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

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We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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