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6 examples of Compliance Manager metrics and KPIs

What are Compliance Manager metrics?

Finding the right Compliance Manager metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Compliance Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Compliance Manager metrics and KPIs

Metrics for Compliance in Commercial Real Estate

  • 1. Regulatory Audit Pass Rate

    Percentage of audits passed without any non-compliance findings

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Conduct regular internal audits
    • Provide ongoing compliance training
    • Implement a regulatory compliance management system
    • Review and update compliance policies regularly
    • Engage external consultants for unbiased evaluations
  • 2. Compliance Training Completion Rate

    Percentage of employees who complete compliance training on time

    What good looks like for this metric: 90% or higher

    Ideas to improve this metric
    • Utilise engaging training materials
    • Set clear deadlines for training completion
    • Offer flexible training schedules
    • Provide incentives for timely completion
    • Assess and improve training efficacy
  • 3. Incident Response Time

    Average time taken to respond to compliance-related incidents

    What good looks like for this metric: Within 24 hours

    Ideas to improve this metric
    • Establish clear incident response protocols
    • Conduct incident response drills
    • Use automated incident management tools
    • Provide quick-access reporting channels
    • Evaluate past incidents to improve speed
  • 4. Number of Compliance Violations

    Total number of compliance violations identified within a specific period

    What good looks like for this metric: Minimise below industry average

    Ideas to improve this metric
    • Enhance monitoring and reporting tools
    • Increase frequency of compliance reviews
    • Strengthen enforcement of compliance measures
    • Educate employees on recognising violations
    • Implement preventative measures
  • 5. Policy Update Implementation Rate

    Percentage of policy updates implemented within the target timeframe

    What good looks like for this metric: 95% or higher

    Ideas to improve this metric
    • Establish a structured policy review process
    • Coordinate with internal departments for smooth implementation
    • Communicate updates clearly to all stakeholders
    • Allocate resources for rapid policy rollouts
    • Monitor and track policy adoption

Metrics for Establish design standards

  • 1. Compliance Rate

    The percentage of projects adhering to established design standards and governance.

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Conduct regular design audits
    • Educate teams on standards
    • Integrate standards into project workflows
    • Implement a feedback loop for continuous improvement
    • Assign dedicated roles for compliance monitoring
  • 2. Standard Adoption Rate

    The percentage of teams or individuals adopting new design standards.

    What good looks like for this metric: 70-85%

    Ideas to improve this metric
    • Facilitate workshops and trainings
    • Utilize champions to promote standards
    • Provide clear documentation and resources
    • Reward and recognise adoption efforts
    • Gather and act on user feedback
  • 3. Time to Implement Standards

    The average time it takes for teams to implement design standards in projects.

    What good looks like for this metric: 2-4 weeks

    Ideas to improve this metric
    • Simplify standards for easy understanding
    • Create templates and guides
    • Offer implementation support
    • Use pilot projects to refine processes
    • Ensure leadership buy-in for expedited adoption
  • 4. Stakeholder Satisfaction

    The level of satisfaction among stakeholders with the design standards and governance.

    What good looks like for this metric: 75-85%

    Ideas to improve this metric
    • Conduct regular satisfaction surveys
    • Address concerns promptly
    • Engage stakeholders in the development process
    • Communicate benefits clearly
    • Showcase success stories
  • 5. Reduction in Design Errors

    The decrease in design errors or deviations due to the implementation of standards.

    What good looks like for this metric: 30-50%

    Ideas to improve this metric
    • Implement a thorough review process
    • Analyse common error patterns
    • Enhance training based on error analysis
    • Utilise automated tools for compliance
    • Encourage peer reviews and collaborations

Metrics for Routine Staff Training

  • 1. Training Completion Rate

    The percentage of staff who successfully complete the required training sessions within a given period.

    What good looks like for this metric: 90% completion rate

    Ideas to improve this metric
    • Offer flexible training schedules
    • Use engaging training materials
    • Provide incentives for completion
    • Ensure management support
    • Track progress regularly
  • 2. Training Knowledge Retention Rate

    The percentage of information retained by staff over a period after completing training, typically measured through follow-up assessments.

    What good looks like for this metric: 70% retention after 3 months

    Ideas to improve this metric
    • Incorporate interactive techniques
    • Provide summary materials
    • Use regular follow-up assessments
    • Apply knowledge in real-world tasks
    • Encourage peer discussions
  • 3. Procedure Compliance Rate

    The percentage of staff correctly following standard operating procedures post-training.

    What good looks like for this metric: 85% compliance rate

    Ideas to improve this metric
    • Reinforce training regularly
    • Conduct audits and provide feedback
    • Simplify procedures
    • Establish accountability measures
    • Offer additional coaching for underperformers
  • 4. Employee Feedback Score

    The average satisfaction score obtained from employees regarding the training program.

    What good looks like for this metric: 4 out of 5 rating

    Ideas to improve this metric
    • Collect regular feedback
    • Act on suggestions for improvement
    • Ensure content relevance
    • Maintain interactive sessions
    • Provide opportunity for questions
  • 5. Training Cost Per Employee

    The total costs involved in training divided by the number of employees trained.

    What good looks like for this metric: $200 per employee

    Ideas to improve this metric
    • Utilise cost-effective online platforms
    • Schedule group training sessions
    • Leverage internal trainers
    • Streamline resource usage
    • Negotiate with vendors for better pricing

Metrics for Safety and Compliance Management

  • 1. Incident Rate

    Measures the number of safety incidents per number of hours worked, indicating overall workplace safety.

    What good looks like for this metric: 3.0 incidents per 100 employees annually

    Ideas to improve this metric
    • Conduct regular safety audits
    • Enhance employee safety training programs
    • Implement stricter safety protocols
    • Improve incident reporting systems
    • Involve employees in safety planning
  • 2. Training Completion Rate

    Percentage of employees who have completed required safety training within a set time period.

    What good looks like for this metric: 95% completion rate

    Ideas to improve this metric
    • Automate training reminders
    • Provide flexible training schedules
    • Incorporate online training modules
    • Track progress with a learning management system
    • Reward timely completion with incentives
  • 3. Audit Finding Closure Rate

    Percentage of identified compliances or safety issues that have been addressed within a designated time frame.

    What good looks like for this metric: 100% closure within 30 days

    Ideas to improve this metric
    • Assign responsibilities for issue resolution
    • Set clear deadlines for issue closure
    • Monitor progress with regular check-ins
    • Establish a robust feedback mechanism
    • Use software tools to track progress
  • 4. Employee Safety Observation Frequency

    Frequency of safety observations made by employees, indicating proactive safety engagement.

    What good looks like for this metric: 2 observations per employee per month

    Ideas to improve this metric
    • Encourage a culture of safety communication
    • Provide easy tools for reporting observations
    • Recognise employees for contributing observations
    • Conduct regular safety awareness campaigns
    • Offer training on identifying potential hazards
  • 5. Cost of Compliance Management

    Total cost incurred in ensuring compliance with safety standards, as a percentage of overall operational cost.

    What good looks like for this metric: 3-5% of total operational cost

    Ideas to improve this metric
    • Identify cost-effective compliance tools
    • Negotiate better terms with compliance vendors
    • Streamline compliance processes
    • Automate repetitive compliance tasks
    • Analyze cost-effectiveness of current strategies

Metrics for Halal Accreditation Compliance

  • 1. Non-Conformance Rate

    The frequency of non-conformances in Halal standards detected during audits or inspections

    What good looks like for this metric: Less than 10 incidents annually

    Ideas to improve this metric
    • Implement regular internal audits
    • Provide comprehensive staff training
    • Use checklists for routine checks
    • Engage external experts for consultation
    • Establish a corrective action plan
  • 2. Audit Pass Rate

    The percentage of successfully passed Halal compliance audits out of total audits conducted

    What good looks like for this metric: Above 90%

    Ideas to improve this metric
    • Conduct mock audits
    • Ensure up-to-date documentation
    • Set clear compliance instructions
    • Regular management reviews
    • Invest in audit management software
  • 3. Supplier Halal Compliance Rate

    The percentage of suppliers that are compliant with Halal standards out of the total suppliers

    What good looks like for this metric: Above 95%

    Ideas to improve this metric
    • Establish strict supplier guidelines
    • Require supplier certification
    • Conduct supplier audits/reviews
    • Communicate regularly with suppliers
    • Establish supplier improvement programs
  • 4. Corrective Action Implementation Time

    The average time taken to implement corrective actions after a non-conformance is identified

    What good looks like for this metric: Within 30 days

    Ideas to improve this metric
    • Prioritise action steps
    • Assign dedicated resources
    • Monitor progress weekly
    • Automate reminders and follow-ups
    • Create specific action deadlines
  • 5. Training Completion Rate

    The percentage of employees that have completed Halal compliance training out of total employees

    What good looks like for this metric: 100%

    Ideas to improve this metric
    • Schedule mandatory training sessions
    • Offer e-learning modules
    • Incentivise training completion
    • Track training progress
    • Regularly update training content

Metrics for Internal Auditor Performance

  • 1. Audit Completion Rate

    The percentage of planned audits completed in a given period

    What good looks like for this metric: 90%-95% completion rate

    Ideas to improve this metric
    • Set clear priorities for audits
    • Allocate resources effectively
    • Enhance time management skills
    • Streamline audit processes
    • Regularly review audit plans
  • 2. Number of Findings per Audit

    Average number of findings identified during each audit

    What good looks like for this metric: 2-5 findings per audit

    Ideas to improve this metric
    • Improve risk assessment techniques
    • Incorporate data analytics in audits
    • Enhance auditor training programmes
    • Focus on high-risk areas
    • Use checklists to standardise audits
  • 3. Implementation Rate of Audit Recommendations

    Percentage of audit recommendations implemented within the agreed timelines

    What good looks like for this metric: 80% implementation within 90 days

    Ideas to improve this metric
    • Ensure recommendations are actionable
    • Engage with auditees to understand constraints
    • Follow up regularly on recommendations
    • Provide practical solutions
    • Prioritise high-impact recommendations
  • 4. External Audit Discrepancy

    Comparison between internal audit findings and external audit findings

    What good looks like for this metric: Less than 5% discrepancy

    Ideas to improve this metric
    • Align internal audit focus with external audits
    • Improve coordination with external auditors
    • Regularly update auditing standards
    • Review and improve audit documentation
    • Provide sufficient training to internal auditors
  • 5. Audit Cost Efficiency

    Cost of auditing per audit presented as a value component to business value

    What good looks like for this metric: $5,000-$10,000 per audit

    Ideas to improve this metric
    • Implement cost-saving technologies
    • Opt for risk-based audit planning
    • Streamline the audit process
    • Utilise a hybrid auditing team (internal and external)
    • Automate repetitive tasks where possible

Tracking your Compliance Manager metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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