What are Compliance Manager metrics? Finding the right Compliance Manager metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.
Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.
Find Compliance Manager metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Compliance Manager metrics and KPIs 1. Annual Sales Volume The total quantity of plastic products sold within a year
What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035
Ideas to improve this metric Expand market reach through marketing Increase product quality to boost sales Enhance sales team training and incentives Identify and target key industries needing plastic Collaborate with international partners 2. Production Yield The percentage of produced items that meet quality standards
What good looks like for this metric: 95% in 2025, aiming for 99% by 2035
Ideas to improve this metric Implement quality checks at each production phase Invest in modern machinery and technology Train employees on quality control processes Conduct regular maintenance on equipment Incorporate lean manufacturing practices 3. Customer Retention Rate The percentage of customers who continue to buy over time
What good looks like for this metric: 80% in 2025, increasing to 95% by 2035
Ideas to improve this metric Enhance customer service and support Implement a loyalty program Regularly seek customer feedback for improvements Offer personalized deals and discounts Ensure high product quality and consistency 4. Cost per Metric Tonne (MT) The cost incurred to produce one metric tonne of plastic
What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035
Ideas to improve this metric Streamline procurement processes Negotiate better deals with suppliers Optimize production scheduling for efficiency Minimize waste during production Utilize energy-efficient machinery 5. Training Hours per Employee The average number of hours each employee spends in training annually
What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035
Ideas to improve this metric Develop a comprehensive training calendar Encourage online and external training sessions Introduce mentorship programs Link training to career development plans Utilize technology for training modules
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1. Compliance Training Completion Rate The percentage of employees within the supply chain who have completed mandatory compliance training.
What good looks like for this metric: 85% - 95%
Ideas to improve this metric Automate training reminders Offer flexible training schedules Incorporate engaging training methods Provide training in multiple languages Set training completion as a performance goal 2. Supplier Audit Pass Rate The percentage of suppliers who pass compliance audits within the value chain.
What good looks like for this metric: 80% - 90%
Ideas to improve this metric Develop clear audit criteria Conduct pre-audit supplier workshops Provide suppliers with feedback reports Create incentives for high compliance rates Simplify the audit process 3. Incident Response Time The average time taken to respond to and address compliance-related incidents within the value chain.
What good looks like for this metric: 48 - 72 hours
Ideas to improve this metric Implement incident monitoring systems Establish clear incident response protocols Train a dedicated incident response team Regularly review and update response plans Utilise data analytics for quicker incident detection 4. Policy Violation Rate The frequency of policy violations detected across the value chain.
What good looks like for this metric: 5% - 10%
Ideas to improve this metric Communicate policies clearly and regularly Ensure policies are easily accessible Implement immediate consequences for violations Involve employees in policy-making Conduct regular policy reviews and updates 5. Stakeholder Feedback Score The average score reflecting the satisfaction of stakeholders with the organisation's compliance efforts across the value chain.
What good looks like for this metric: 8 out of 10
Ideas to improve this metric Conduct regular stakeholder surveys Act on feedback promptly Maintain open communication channels Involve stakeholders in compliance discussions Celebrate compliance achievements with stakeholders
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1. Implementation Rate The percentage of planned risk mitigations that have been successfully put into action within a given time frame
What good looks like for this metric: 80-90%
Ideas to improve this metric Ensure clear communication on mitigation strategies Prioritise high-impact risk mitigations Allocate dedicated resources for implementation Regularly review and update risk mitigation plans Conduct training sessions to increase staff engagement 2. Compliance Rate The percentage of risk mitigations that meet compliance requirements
What good looks like for this metric: 90-95%
Ideas to improve this metric Conduct regular compliance audits Update compliance guidelines as needed Train staff on compliance requirements Use automated tools to ensure compliance Set up a compliance check schedule 3. Mitigation Completion Time The average time taken to complete risk mitigation strategies from planning to execution
What good looks like for this metric: 30-60 days
Ideas to improve this metric Streamline approval processes Break down strategies into smaller tasks Set realistic timelines with buffer periods Closely monitor project milestones Use project management software 4. Cost Efficiency of Mitigations The ratio of the cost to implement risk mitigations versus the estimated costs without mitigation
What good looks like for this metric: $1:$5 savings
Ideas to improve this metric Negotiate better contracts with vendors Utilise cost-effective tools and technologies Optimise resource allocation Reduce unnecessary steps in the process Regularly evaluate cost-benefit ratios 5. Stakeholder Satisfaction The level of contentment among stakeholders regarding the effectiveness of risk mitigation efforts
What good looks like for this metric: 75-85% satisfaction rate
Ideas to improve this metric Gather regular stakeholder feedback Address complaints and concerns promptly Hold stakeholder engagement sessions Provide transparent reports on progress Continuously adapt strategies based on feedback
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1. Regulatory Audit Pass Rate Percentage of audits passed without any non-compliance findings
What good looks like for this metric: 85-95%
Ideas to improve this metric Conduct regular internal audits Provide ongoing compliance training Implement a regulatory compliance management system Review and update compliance policies regularly Engage external consultants for unbiased evaluations 2. Compliance Training Completion Rate Percentage of employees who complete compliance training on time
What good looks like for this metric: 90% or higher
Ideas to improve this metric Utilise engaging training materials Set clear deadlines for training completion Offer flexible training schedules Provide incentives for timely completion Assess and improve training efficacy 3. Incident Response Time Average time taken to respond to compliance-related incidents
What good looks like for this metric: Within 24 hours
Ideas to improve this metric Establish clear incident response protocols Conduct incident response drills Use automated incident management tools Provide quick-access reporting channels Evaluate past incidents to improve speed 4. Number of Compliance Violations Total number of compliance violations identified within a specific period
What good looks like for this metric: Minimise below industry average
Ideas to improve this metric Enhance monitoring and reporting tools Increase frequency of compliance reviews Strengthen enforcement of compliance measures Educate employees on recognising violations Implement preventative measures 5. Policy Update Implementation Rate Percentage of policy updates implemented within the target timeframe
What good looks like for this metric: 95% or higher
Ideas to improve this metric Establish a structured policy review process Coordinate with internal departments for smooth implementation Communicate updates clearly to all stakeholders Allocate resources for rapid policy rollouts Monitor and track policy adoption
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1. Compliance Rate The percentage of projects adhering to established design standards and governance.
What good looks like for this metric: 80-90%
Ideas to improve this metric Conduct regular design audits Educate teams on standards Integrate standards into project workflows Implement a feedback loop for continuous improvement Assign dedicated roles for compliance monitoring 2. Standard Adoption Rate The percentage of teams or individuals adopting new design standards.
What good looks like for this metric: 70-85%
Ideas to improve this metric Facilitate workshops and trainings Utilize champions to promote standards Provide clear documentation and resources Reward and recognise adoption efforts Gather and act on user feedback 3. Time to Implement Standards The average time it takes for teams to implement design standards in projects.
What good looks like for this metric: 2-4 weeks
Ideas to improve this metric Simplify standards for easy understanding Create templates and guides Offer implementation support Use pilot projects to refine processes Ensure leadership buy-in for expedited adoption 4. Stakeholder Satisfaction The level of satisfaction among stakeholders with the design standards and governance.
What good looks like for this metric: 75-85%
Ideas to improve this metric Conduct regular satisfaction surveys Address concerns promptly Engage stakeholders in the development process Communicate benefits clearly Showcase success stories 5. Reduction in Design Errors The decrease in design errors or deviations due to the implementation of standards.
What good looks like for this metric: 30-50%
Ideas to improve this metric Implement a thorough review process Analyse common error patterns Enhance training based on error analysis Utilise automated tools for compliance Encourage peer reviews and collaborations
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1. Training Completion Rate The percentage of staff who successfully complete the required training sessions within a given period.
What good looks like for this metric: 90% completion rate
Ideas to improve this metric Offer flexible training schedules Use engaging training materials Provide incentives for completion Ensure management support Track progress regularly 2. Training Knowledge Retention Rate The percentage of information retained by staff over a period after completing training, typically measured through follow-up assessments.
What good looks like for this metric: 70% retention after 3 months
Ideas to improve this metric Incorporate interactive techniques Provide summary materials Use regular follow-up assessments Apply knowledge in real-world tasks Encourage peer discussions 3. Procedure Compliance Rate The percentage of staff correctly following standard operating procedures post-training.
What good looks like for this metric: 85% compliance rate
Ideas to improve this metric Reinforce training regularly Conduct audits and provide feedback Simplify procedures Establish accountability measures Offer additional coaching for underperformers 4. Employee Feedback Score The average satisfaction score obtained from employees regarding the training program.
What good looks like for this metric: 4 out of 5 rating
Ideas to improve this metric Collect regular feedback Act on suggestions for improvement Ensure content relevance Maintain interactive sessions Provide opportunity for questions 5. Training Cost Per Employee The total costs involved in training divided by the number of employees trained.
What good looks like for this metric: $200 per employee
Ideas to improve this metric Utilise cost-effective online platforms Schedule group training sessions Leverage internal trainers Streamline resource usage Negotiate with vendors for better pricing
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1. Incident Rate Measures the number of safety incidents per number of hours worked, indicating overall workplace safety.
What good looks like for this metric: 3.0 incidents per 100 employees annually
Ideas to improve this metric Conduct regular safety audits Enhance employee safety training programs Implement stricter safety protocols Improve incident reporting systems Involve employees in safety planning 2. Training Completion Rate Percentage of employees who have completed required safety training within a set time period.
What good looks like for this metric: 95% completion rate
Ideas to improve this metric Automate training reminders Provide flexible training schedules Incorporate online training modules Track progress with a learning management system Reward timely completion with incentives 3. Audit Finding Closure Rate Percentage of identified compliances or safety issues that have been addressed within a designated time frame.
What good looks like for this metric: 100% closure within 30 days
Ideas to improve this metric Assign responsibilities for issue resolution Set clear deadlines for issue closure Monitor progress with regular check-ins Establish a robust feedback mechanism Use software tools to track progress 4. Employee Safety Observation Frequency Frequency of safety observations made by employees, indicating proactive safety engagement.
What good looks like for this metric: 2 observations per employee per month
Ideas to improve this metric Encourage a culture of safety communication Provide easy tools for reporting observations Recognise employees for contributing observations Conduct regular safety awareness campaigns Offer training on identifying potential hazards 5. Cost of Compliance Management Total cost incurred in ensuring compliance with safety standards, as a percentage of overall operational cost.
What good looks like for this metric: 3-5% of total operational cost
Ideas to improve this metric Identify cost-effective compliance tools Negotiate better terms with compliance vendors Streamline compliance processes Automate repetitive compliance tasks Analyze cost-effectiveness of current strategies
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1. Non-Conformance Rate The frequency of non-conformances in Halal standards detected during audits or inspections
What good looks like for this metric: Less than 10 incidents annually
Ideas to improve this metric Implement regular internal audits Provide comprehensive staff training Use checklists for routine checks Engage external experts for consultation Establish a corrective action plan 2. Audit Pass Rate The percentage of successfully passed Halal compliance audits out of total audits conducted
What good looks like for this metric: Above 90%
Ideas to improve this metric Conduct mock audits Ensure up-to-date documentation Set clear compliance instructions Regular management reviews Invest in audit management software 3. Supplier Halal Compliance Rate The percentage of suppliers that are compliant with Halal standards out of the total suppliers
What good looks like for this metric: Above 95%
Ideas to improve this metric Establish strict supplier guidelines Require supplier certification Conduct supplier audits/reviews Communicate regularly with suppliers Establish supplier improvement programs 4. Corrective Action Implementation Time The average time taken to implement corrective actions after a non-conformance is identified
What good looks like for this metric: Within 30 days
Ideas to improve this metric Prioritise action steps Assign dedicated resources Monitor progress weekly Automate reminders and follow-ups Create specific action deadlines 5. Training Completion Rate The percentage of employees that have completed Halal compliance training out of total employees
What good looks like for this metric: 100%
Ideas to improve this metric Schedule mandatory training sessions Offer e-learning modules Incentivise training completion Track training progress Regularly update training content
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1. Process Efficiency Ratio The ratio of the output value produced to the resources used, indicating the efficiency of processes.
What good looks like for this metric: 80-90%
Ideas to improve this metric Identify and eliminate bottlenecks Automate repetitive tasks Streamline workflows Conduct regular process audits Implement continuous improvement programs 2. Process Cycle Time The total time taken to complete a process from start to finish.
What good looks like for this metric: Depends on industry standards
Ideas to improve this metric Analyse and reduce wait times Utilise process mapping tools Adopt lean management principles Use time management software Conduct time-motion studies 3. Process Compliance Rate Percentage of processes that adhere to established procedures and standards.
What good looks like for this metric: 95% or above
Ideas to improve this metric Regularly train employees on process standards Implement compliance checks Utilise process management software Develop clear process documentation Encourage a culture of adherence 4. Employee Productivity Index Measure of employee output relative to the resources used in a process.
What good looks like for this metric: Varies across industries
Ideas to improve this metric Set clear performance goals Provide regular feedback Offer training and development Ensure resources are adequate Recognise and reward high performance 5. Quality Defect Rate Percent of outputs that require rework or result in customer complaints.
What good looks like for this metric: Below 5%
Ideas to improve this metric Implement rigorous quality control Provide employee training Utilise root cause analysis Adopt six sigma methodologies Engage with quality assurance teams
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1. Adherence to Design Specifications Measures the extent to which road maintenance work aligns with predefined design specifications
What good looks like for this metric: 90% or above compliance rate
Ideas to improve this metric Conduct regular design specifications training Implement stricter quality control checks Utilise advanced design software tools Ensure clear communication of specifications Collaborate with design experts 2. Quality of Materials Used Assesses the quality of materials used against standard requirements
What good looks like for this metric: 95% or above material quality rating
Ideas to improve this metric Use reputable material suppliers Test materials prior to use Adopt usage of high-grade materials Train staff on material standards Set up a material review board 3. Time to Completion vs Planned Schedule Compares the actual completion time of road maintenance projects to the planned schedule
What good looks like for this metric: Projects completed on or before schedule 80% of the time
Ideas to improve this metric Enhance project planning processes Allocate resources more efficiently Regularly review project timelines Minimise project scope changes Improve coordination among teams 4. Cost Adherence to Budget Tracks the extent to which actual expenditures align with budgeted costs for maintenance projects
What good looks like for this metric: Costs remain within 5% of budget
Ideas to improve this metric Conduct thorough cost estimates Implement stringent cost control measures Regular budget reviews and adjustments Negotiate better rates with suppliers Automate budget tracking and reporting 5. Safety Incident Rate Monitors the frequency of safety incidents occurring during maintenance work
What good looks like for this metric: Less than 1 incident per 1000 work hours
Ideas to improve this metric Strengthen safety training programs Introduce more comprehensive safety protocols Increase frequency of safety audits Encourage reporting of near misses Improve safety equipment and gear
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1. Audit Completion Rate The percentage of planned audits completed in a given period
What good looks like for this metric: 90%-95% completion rate
Ideas to improve this metric Set clear priorities for audits Allocate resources effectively Enhance time management skills Streamline audit processes Regularly review audit plans 2. Number of Findings per Audit Average number of findings identified during each audit
What good looks like for this metric: 2-5 findings per audit
Ideas to improve this metric Improve risk assessment techniques Incorporate data analytics in audits Enhance auditor training programmes Focus on high-risk areas Use checklists to standardise audits 3. Implementation Rate of Audit Recommendations Percentage of audit recommendations implemented within the agreed timelines
What good looks like for this metric: 80% implementation within 90 days
Ideas to improve this metric Ensure recommendations are actionable Engage with auditees to understand constraints Follow up regularly on recommendations Provide practical solutions Prioritise high-impact recommendations 4. External Audit Discrepancy Comparison between internal audit findings and external audit findings
What good looks like for this metric: Less than 5% discrepancy
Ideas to improve this metric Align internal audit focus with external audits Improve coordination with external auditors Regularly update auditing standards Review and improve audit documentation Provide sufficient training to internal auditors 5. Audit Cost Efficiency Cost of auditing per audit presented as a value component to business value
What good looks like for this metric: $5,000-$10,000 per audit
Ideas to improve this metric Implement cost-saving technologies Opt for risk-based audit planning Streamline the audit process Utilise a hybrid auditing team (internal and external) Automate repetitive tasks where possible
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1. Planned Initiative Implementation Rate Percentage of planned business continuity plan (BCP) initiatives that have been successfully implemented within a given period
What good looks like for this metric: 90% planned implementation rate
Ideas to improve this metric Increase team collaboration on initiative execution Allocate dedicated resources for BCP initiatives Regularly review and revise BCP plans Conduct training sessions on BCP protocols Implement a project tracking system 2. Time to Implement BCP Initiatives Average time taken to implement approved BCP initiatives from start to completion
What good looks like for this metric: 6-12 months
Ideas to improve this metric Streamline approval processes Set clear deadlines for each phase Ensure staff availability and readiness Use project management tools Prioritise quick-win initiatives 3. Resource Allocation Efficiency Efficiency in allocating resources, including budget and personnel, to BCP initiatives
What good looks like for this metric: 85% budget utilisation
Ideas to improve this metric Regularly assess resource requirements Monitor budget spending against plans Optimise resource use through technology Engage a cross-functional team for input Conduct periodic reviews of allocations 4. Stakeholder Satisfaction Rate Percentage of stakeholders satisfied with the implementation progress of BCP initiatives
What good looks like for this metric: 80% stakeholder satisfaction
Ideas to improve this metric Enhance communication with stakeholders Involve stakeholders in planning and review Address concerns and feedback promptly Provide regular updates on progress Ensure transparency in execution 5. Post-Implementation Review Compliance Percentage of BCP initiatives that have undergone a post-implementation review to assess effectiveness
What good looks like for this metric: 100% compliance with reviews
Ideas to improve this metric Schedule reviews post-implementation Develop standard review checklists Hold audit sessions for feedback and lessons Encourage honest evaluation of outcomes Identify gaps and recommend improvements
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1. % Compliance with SLA The percentage of time that IT services are delivered within the predefined terms of the service level agreement
What good looks like for this metric: 90-99%
Ideas to improve this metric Increase training for service delivery teams Enhance monitoring and reporting tools Conduct regular SLA reviews and updates Ensure clear communication of SLA terms to all stakeholders Implement more efficient service processes 2. Response Time to Incidents The amount of time taken to respond to IT incidents from the time they are reported
What good looks like for this metric: 30 minutes
Ideas to improve this metric Automate incident alert systems Improve resource allocation during peak times Provide advanced training for incident management Utilise real-time monitoring and dashboards Regularly measure and adjust response strategies 3. Resolution Time to Incidents The amount of time taken to resolve IT incidents from the time they are reported
What good looks like for this metric: 4 hours
Ideas to improve this metric Implement root cause analysis for recurring issues Enhance collaboration across IT teams Use advanced diagnostic and repair tools Schedule regular knowledge sharing sessions Review and optimise workflows for resolution 4. User Satisfaction Rate Percentage of users satisfied with the IT services provided in accordance with the SLA
What good looks like for this metric: 85-90%
Ideas to improve this metric Conduct regular satisfaction surveys Implement feedback loops for continuous improvement Analyse survey data for actionable insights Ensure rapid follow-up to any user complaints Continuously train staff in customer service skills 5. Change Success Rate The percentage of changes to the IT system that are successful and do not result in incidents
What good looks like for this metric: 95%
Ideas to improve this metric Perform rigorous change testing before implementation Develop clear guidelines for change management Ensure thorough documentation of all changes Utilise change advisory boards to approve changes Conduct post-change reviews to identify improvement areas
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Tracking your Compliance Manager metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
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