What are Restaurant Manager metrics? Finding the right Restaurant Manager metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.
Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.
Find Restaurant Manager metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Restaurant Manager metrics and KPIs 1. Food Quality Rating Assesses the quality of food served based on customer feedback and reviews
What good looks like for this metric: 4.5 out of 5 stars
Ideas to improve this metric Conduct regular taste tests Solicit customer feedback Ensure fresh ingredients Train staff on culinary skills Regularly review and update recipes 2. Recipe Consistency Score Measures the consistency of recipes across different chefs and shifts
What good looks like for this metric: 90% consistency rate
Ideas to improve this metric Provide detailed recipe guides Use standardised measurements Conduct chef training sessions Regularly audit kitchen practices Set up a feedback loop with chefs 3. Employee Training Hours Tracks the number of training hours completed by employees to ensure high food quality and service standards
What good looks like for this metric: 20 hours per employee per year
Ideas to improve this metric Schedule regular training sessions Incorporate online learning modules Offer cross-training opportunities Practice skill assessments Incentivise training completion 4. Food Cost Percentage Indicates the percentage of revenue spent on food costs
What good looks like for this metric: 28% to 35%
Ideas to improve this metric Negotiate better supplier deals Conduct inventory audits regularly Implement portion control measures Analyse menu profitability Minimise food waste 5. Food Safety Compliance Rate Measures compliance with food safety regulations and standards
What good looks like for this metric: 100% compliance
Ideas to improve this metric Conduct regular safety training Implement a HACCP plan Use food safety checklists Conduct routine kitchen inspections Maintain equipment cleanliness
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1. Overall Experienced F&B Measurement of guest satisfaction with food and beverage experience on a scale of 1 to 10
What good looks like for this metric: Above 8
Ideas to improve this metric Collect regular guest feedback Enhance menu diversity Improve food presentation Train staff on customer service Conduct quality control checks 2. Brand Audit Comprehensive review of brand standards and operational adherence resulting in a pass/fail
What good looks like for this metric: PASS
Ideas to improve this metric Review brand standards regularly Conduct internal audits Invest in staff training Enhance guest interactions Implement corrective actions swiftly 3. Breakfast Food Quality Assessment of guest satisfaction with breakfast food quality on a scale of 1 to 10
What good looks like for this metric: Above 7
Ideas to improve this metric Source high-quality ingredients Update breakfast menu frequently Solicit guest feedback Train kitchen staff Implement regular taste testing 4. Cost per Cover Average cost incurred per guest dining experience
What good looks like for this metric: Varies; targeted for reduction
Ideas to improve this metric Analyse pricing models Reduce food waste Optimise purchasing strategies Streamline kitchen processes Monitor portion sizes 5. Revenue Growth Percentage increase in revenue over a specified period
What good looks like for this metric: Industry average is around 5-10%
Ideas to improve this metric Enhance upselling techniques Introduce new services or products Improve marketing strategies Strengthen customer loyalty programs Evaluate pricing strategies
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1. Sales by Food Category Tracks sales trends for each food category such as starter, main course, and dessert to understand which category generates the most revenue
What good looks like for this metric: Starters: 20%, Mains: 50%, Desserts: 30%
Ideas to improve this metric Introduce seasonal menus or specials Enhance the visual appeal of dishes Offer meal deals or combos Provide customer incentives for trying new categories Conduct customer feedback surveys 2. Top-Selling Items Identifies the most popular items ordered by customers to enhance menu offerings and focus on bestsellers
What good looks like for this metric: Top 10 items account for 60% of sales
Ideas to improve this metric Promote top items with special offers Ensure consistent quality for bestsellers Collect feedback on popular items Try variations of top-selling items Regularly update and innovate menu 3. Peak Order Times Analyses order data to determine peak hours and days for preparing staff and resources in advance
What good looks like for this metric: Busy hours typically between 6 PM - 8 PM
Ideas to improve this metric Adjust staff schedules to peak times Prepare ingredients in advance Promote off-peak offers Implement online reservation systems Utilise real-time monitoring to manage load 4. Payment Method Preference Tracks the most commonly used payment methods to streamline checkout processes
What good looks like for this metric: 70% card payments, 20% cash, 10% online
Ideas to improve this metric Encourage card payments with rewards Offer contactless payment options Train staff on payment systems Simplify online payment process Monitor payment system performance 5. Revenue by Food Item Observes the revenue distribution among different food items to adjust pricing strategies and inventory control
What good looks like for this metric: Mains contribute to 50% of revenue
Ideas to improve this metric Revise pricing strategies Enhance customer education on item value Upsell with complementary items Create limited-time high-revenue offers Monitor cost of goods sold regularly
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Tracking your Restaurant Manager metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
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