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It Maintenance metrics and KPIs

What are It Maintenance metrics?

Crafting the perfect It Maintenance metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find It Maintenance metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of It Maintenance metrics and KPIs

Metrics for Container Movement Tracking

  • 1. On-time Arrival Rate

    Percentage of containers arriving at the port on schedule

    What good looks like for this metric: 95%-99%

    Ideas to improve this metric
    • Automate scheduling notices
    • Use real-time tracking tools
    • Coordinate with logistics partners
    • Optimise route planning
    • Implement contingency protocols

  • 2. Container Dwell Time

    Average time containers remain at the terminal before offloading

    What good looks like for this metric: 2-3 days

    Ideas to improve this metric
    • Upgrade processing systems
    • Streamline customs procedures
    • Enhance coordination with transport
    • Schedule timed offloading
    • Implement penalty charges for delays

  • 3. Container Utilisation Rate

    Percentage of container space effectively used during transport

    What good looks like for this metric: 80%-85%

    Ideas to improve this metric
    • Conduct regular audits
    • Implement container sharing
    • Evaluate cargo plans
    • Invest in container optimisation software
    • Train staff on best loading practices

  • 4. Compliance Incidents

    Number of compliance-related issues reported in container tracking

    What good looks like for this metric: 1-2 per quarter

    Ideas to improve this metric
    • Conduct regular staff training
    • Update compliance protocols
    • Implement an incident reporting system
    • Review past incidents for trends
    • Foster a culture of transparency

  • 5. System Uptime

    Percentage of time the Trutrack system is operating without issues

    What good looks like for this metric: 99%-99.9%

    Ideas to improve this metric
    • Schedule regular system maintenance
    • Use reliable servers
    • Ensure adequate IT support
    • Implement redundancy measures
    • Monitor system performance continuously
complianceefficiencylogistics-coordinatorit-support-specialistoperationsit-maintenance
Implement these metrics

Tracking your It Maintenance metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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