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3 examples of Sales Strategist metrics and KPIs

What are Sales Strategist metrics?

Identifying the optimal Sales Strategist metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find Sales Strategist metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Sales Strategist metrics and KPIs

Metrics for Relaunch Strategy

  • 1. Conversion Rate

    The percentage of visitors who make a purchase from your website. It's calculated by dividing the number of sales by the total number of visitors and multiplying by 100

    What good looks like for this metric: 2-3%

    Ideas to improve this metric
    • Optimise product descriptions and images
    • Simplify the checkout process
    • Offer limited-time promotions
    • Use customer reviews and testimonials
    • Ensure website is mobile-friendly
  • 2. Average Order Value (AOV)

    The average amount spent each time a customer places an order. It's calculated by dividing total revenue by the number of orders

    What good looks like for this metric: $50-$100

    Ideas to improve this metric
    • Offer bundled products or upsells
    • Provide discounts for larger purchases
    • Add recommendations for complementary products
    • Ensure pricing is competitive yet profitable
    • Create a loyalty program
  • 3. Best Seller Performance

    The sales performance of your top-selling products. It includes tracking sales volume, revenue, and profitability of best sellers

    What good looks like for this metric: 20% of revenue from top 10 products

    Ideas to improve this metric
    • Highlight best sellers on landing pages
    • Feature best sellers in marketing campaigns
    • Regularly review and update best seller list
    • Provide easy ordering options for best sellers
    • Analyse and replicate successful product traits
  • 4. Customer Retention Rate

    The percentage of repeat customers over a period of time. It is calculated by dividing the number of returning customers by total customers over the same period and multiplying by 100

    What good looks like for this metric: 20-30%

    Ideas to improve this metric
    • Enhance post-purchase follow-ups
    • Offer loyalty or rewards programs
    • Engage customers through personalised communications
    • Seek feedback and implement improvements
    • Ensure a high-quality customer service experience
  • 5. Website Traffic

    The total number of visits to your website, which can be segmented by source, such as direct, social, referral, and search

    What good looks like for this metric: Varies by industry and company size

    Ideas to improve this metric
    • Invest in SEO strategies
    • Utilise social media marketing
    • Run targeted advertising campaigns
    • Leverage email marketing to attract returning visitors
    • Collaborate with influencers or affiliates

Metrics for Coverage and Pricing Strategy

  • 1. Coverage Area Percentage

    The proportion of geographic areas covered by a product or service compared to the total available areas nationwide

    What good looks like for this metric: 80% coverage is typical for national brands

    Ideas to improve this metric
    • Expand coverage to underserved areas
    • Collaborate with local distributors
    • Invest in infrastructure enhancements
    • Analyse competitor coverage
    • Leverage digital platforms for broader reach
  • 2. Average Pricing

    The typical price of a product or service across different regions, considering regional economic differences

    What good looks like for this metric: Maintain within 10% of the industry average

    Ideas to improve this metric
    • Conduct market research to determine optimal pricing
    • Adjust pricing based on regional demand
    • Implement dynamic pricing strategies
    • Offer value-added services to justify price points
    • Monitor competitor pricing regularly
  • 3. Customer Satisfaction Index

    A measure of how satisfied customers are with the coverage and pricing of a product or service

    What good looks like for this metric: Aim for a satisfaction score of 80 or above

    Ideas to improve this metric
    • Improve customer support services
    • Gather regular feedback for product improvement
    • Ensure pricing transparency
    • Enhance user experience across all touchpoints
    • Personalise customer interactions
  • 4. Market Penetration Rate

    The percentage of the target market that has purchased a product nationwide

    What good looks like for this metric: 25% penetration is a common benchmark for established products

    Ideas to improve this metric
    • Increase marketing efforts in low-penetration areas
    • Run promotional campaigns to boost adoption
    • Expand product offerings to meet diverse needs
    • Utilise online platforms for wider reach
    • Enhance brand visibility through partnerships
  • 5. Revenue Growth Rate

    The annualised percentage increase in revenue attributed to improved coverage and pricing strategies

    What good looks like for this metric: 5-10% annual growth is generally considered healthy

    Ideas to improve this metric
    • Optimise pricing for higher value offerings
    • Enhance sales channels to boost revenue
    • Introduce new products to capture more market share
    • Expand into new geographic markets
    • Improve customer retention strategies

Metrics for Revenue and Instagram Growth

  • 1. Revenue Growth Rate

    Percentage increase in revenue over a specific period, calculated as ((Current Period Revenue - Previous Period Revenue) / Previous Period Revenue) * 100

    What good looks like for this metric: 10-15% annual growth

    Ideas to improve this metric
    • Focus on customer acquisition and retention
    • Expand product line or market reach
    • Improve pricing strategies
    • Enhance marketing campaigns
    • Reduce operational costs
  • 2. Customer Acquisition Cost (CAC)

    Average cost to gain a new customer, calculated as total marketing expenses divided by the number of new customers

    What good looks like for this metric: $50-$100 per customer

    Ideas to improve this metric
    • Optimise marketing channels
    • Increase conversion rates on digital platforms
    • Apply referral programmes
    • Leverage social media marketing
    • Utilise targeted advertising
  • 3. Instagram Follower Growth Rate

    Rate at which Instagram followers increase, calculated as ((Followers at End of Period - Followers at Start of Period) / Followers at Start of Period) * 100

    What good looks like for this metric: 5-10% monthly growth

    Ideas to improve this metric
    • Create engaging content consistently
    • Collaborate with influencers
    • Run Instagram Ads
    • Use appropriate hashtags
    • Engage with followers regularly
  • 4. Average Order Value (AOV)

    Average amount spent each time a customer places an order, calculated as Total Revenue divided by Number of Orders

    What good looks like for this metric: $70-$150 per order

    Ideas to improve this metric
    • Upsell and cross-sell products
    • Offer bundles or packages
    • Implement loyalty programmes
    • Provide free shipping on high-value orders
    • Offer limited-time promotions
  • 5. Customer Retention Rate

    Percentage of customers who return after their first purchase, calculated as ((Number of Returning Customers / Total Customers at Start of Period) * 100)

    What good looks like for this metric: 60-70%

    Ideas to improve this metric
    • Improve customer service
    • Enhance product quality
    • Offer personalised experiences
    • Develop a solid loyalty programme
    • Encourage feedback and act on it

Tracking your Sales Strategist metrics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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