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5 examples of Cost Efficiency metrics and KPIs

What are Cost Efficiency metrics?

Finding the right Cost Efficiency metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Cost Efficiency metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Cost Efficiency metrics and KPIs

Metrics for Hotel Performance Goals

  • 1. Overall Experienced F&B

    Measurement of guest satisfaction with food and beverage experience on a scale of 1 to 10

    What good looks like for this metric: Above 8

    Ideas to improve this metric
    • Collect regular guest feedback
    • Enhance menu diversity
    • Improve food presentation
    • Train staff on customer service
    • Conduct quality control checks
  • 2. Brand Audit

    Comprehensive review of brand standards and operational adherence resulting in a pass/fail

    What good looks like for this metric: PASS

    Ideas to improve this metric
    • Review brand standards regularly
    • Conduct internal audits
    • Invest in staff training
    • Enhance guest interactions
    • Implement corrective actions swiftly
  • 3. Breakfast Food Quality

    Assessment of guest satisfaction with breakfast food quality on a scale of 1 to 10

    What good looks like for this metric: Above 7

    Ideas to improve this metric
    • Source high-quality ingredients
    • Update breakfast menu frequently
    • Solicit guest feedback
    • Train kitchen staff
    • Implement regular taste testing
  • 4. Cost per Cover

    Average cost incurred per guest dining experience

    What good looks like for this metric: Varies; targeted for reduction

    Ideas to improve this metric
    • Analyse pricing models
    • Reduce food waste
    • Optimise purchasing strategies
    • Streamline kitchen processes
    • Monitor portion sizes
  • 5. Revenue Growth

    Percentage increase in revenue over a specified period

    What good looks like for this metric: Industry average is around 5-10%

    Ideas to improve this metric
    • Enhance upselling techniques
    • Introduce new services or products
    • Improve marketing strategies
    • Strengthen customer loyalty programs
    • Evaluate pricing strategies

Metrics for Automation in Business Units

  • 1. Process Automation Rate

    Percentage of business processes currently automated compared to the total processes possible

    What good looks like for this metric: 20-30%

    Ideas to improve this metric
    • Conduct a thorough process audit
    • Identify repetitive manual tasks
    • Leverage robotic process automation tools
    • Invest in staff training for technology adoption
    • Establish clear automation goals
  • 2. Time Saved Through Automation

    Amount of time saved as a result of implementing automation in business processes

    What good looks like for this metric: 10-50% time reduction

    Ideas to improve this metric
    • Analyse current process time expenditures
    • Prioritise automation of most time-consuming tasks
    • Collaborate with departments to streamline processes
    • Continuously measure time savings
    • Optimise processes post-automation
  • 3. Cost Reduction Due to Automation

    Financial savings accrued from reducing manual labour and errors via automation

    What good looks like for this metric: 15-30% cost reduction

    Ideas to improve this metric
    • Assess cost structures before automation
    • Focus on high-cost processes for automation
    • Use cost-effective automation solutions
    • Regularly evaluate cost savings
    • Scale successful automation projects
  • 4. Error Reduction Rate

    Decrease in errors in business processes as a result of automation

    What good looks like for this metric: 30-70% reduction in errors

    Ideas to improve this metric
    • Identify error-prone processes
    • Use high-accuracy automation technologies
    • Implement continuous error monitoring systems
    • Train employees on new automated systems
    • Review error rates regularly to refine processes
  • 5. Employee Satisfaction with Automation

    Degree to which employees are satisfied with the automation tools and their impact on work

    What good looks like for this metric: 70-85% satisfaction rate

    Ideas to improve this metric
    • Conduct employee satisfaction surveys
    • Provide comprehensive training sessions
    • Encourage employee feedback on automation tools
    • Create a support system for employees
    • Highlight benefits of automation to employees

Metrics for Infrastructure Productivity Management

  • 1. Uptime

    The percentage of time that the infrastructure is operational and available

    What good looks like for this metric: 99.9% or above

    Ideas to improve this metric
    • Implement proactive monitoring tools
    • Establish robust disaster recovery protocols
    • Regularly update software and firmware
    • Schedule regular maintenance windows
    • Utilize redundant systems for critical components
  • 2. Mean Time to Resolution (MTTR)

    The average time taken to resolve a failure or issue

    What good looks like for this metric: 1 to 4 hours

    Ideas to improve this metric
    • Streamline incident response processes
    • Provide ongoing training for IT staff
    • Utilize automated diagnostics tools
    • Maintain comprehensive documentation
    • Conduct regular post-incident reviews
  • 3. Cost Efficiency

    The measure of operational costs in relation to infrastructure output

    What good looks like for this metric: Cost reduction of 10-20% annually

    Ideas to improve this metric
    • Optimize resource allocation
    • Negotiate better vendor contracts
    • Implement energy-efficient technologies
    • Regularly review spending against budget
    • Leverage cloud services where applicable
  • 4. Capacity Utilisation

    The percentage of total infrastructure capacity being used efficiently

    What good looks like for this metric: 75-85%

    Ideas to improve this metric
    • Monitor usage trends closely
    • Adjust resources based on demand
    • Implement virtualization strategies
    • Plan for future capacity needs
    • Eliminate underutilized resources
  • 5. Security Incident Frequency

    The number of security incidents reported over a specific period

    What good looks like for this metric: Less than 2 incidents per month

    Ideas to improve this metric
    • Enhance security training for employees
    • Regularly update security protocols
    • Utilize advanced threat detection systems
    • Conduct frequent security audits
    • Implement robust access control measures

Metrics for Reprocessed Plastic Recycling

  • 1. Annual Sales Volume

    The total quantity of plastic products sold within a year

    What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035

    Ideas to improve this metric
    • Expand market reach through marketing
    • Increase product quality to boost sales
    • Enhance sales team training and incentives
    • Identify and target key industries needing plastic
    • Collaborate with international partners
  • 2. Production Yield

    The percentage of produced items that meet quality standards

    What good looks like for this metric: 95% in 2025, aiming for 99% by 2035

    Ideas to improve this metric
    • Implement quality checks at each production phase
    • Invest in modern machinery and technology
    • Train employees on quality control processes
    • Conduct regular maintenance on equipment
    • Incorporate lean manufacturing practices
  • 3. Customer Retention Rate

    The percentage of customers who continue to buy over time

    What good looks like for this metric: 80% in 2025, increasing to 95% by 2035

    Ideas to improve this metric
    • Enhance customer service and support
    • Implement a loyalty program
    • Regularly seek customer feedback for improvements
    • Offer personalized deals and discounts
    • Ensure high product quality and consistency
  • 4. Cost per Metric Tonne (MT)

    The cost incurred to produce one metric tonne of plastic

    What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035

    Ideas to improve this metric
    • Streamline procurement processes
    • Negotiate better deals with suppliers
    • Optimize production scheduling for efficiency
    • Minimize waste during production
    • Utilize energy-efficient machinery
  • 5. Training Hours per Employee

    The average number of hours each employee spends in training annually

    What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035

    Ideas to improve this metric
    • Develop a comprehensive training calendar
    • Encourage online and external training sessions
    • Introduce mentorship programs
    • Link training to career development plans
    • Utilize technology for training modules

Metrics for Network Isolation and Adoption

  • 1. Migration Time

    Time taken to migrate network infrastructure and services to the isolated network environment

    What good looks like for this metric: Less than or equal to 1 day

    Ideas to improve this metric
    • Streamline migration processes
    • Use automation tools to reduce manual work
    • Conduct trial runs to identify potential issues
    • Provide adequate training to the migration team
    • Develop clear migration documentation
  • 2. Platform Services in Isolated Network

    Percentage of platform services successfully transferred to an isolated network environment

    What good looks like for this metric: 100% of services

    Ideas to improve this metric
    • Create a detailed list of all platform services
    • Use project management tools for tracking migration progress
    • Allocate dedicated resources for network transition tasks
    • Regular audit and feedback sessions
    • Implement a tracking dashboard for stakeholders
  • 3. Domain Services Migration

    Number of domain-specific services migrated to the isolated network

    What good looks like for this metric: At least 2 services

    Ideas to improve this metric
    • Identify domain services with highest value impact
    • Establish priorities based on current dependencies
    • Develop an incremental migration plan
    • Test services in the isolated environment iteratively
    • Foster collaboration between domain and platform teams
  • 4. Observability Noise Reduction

    Rate of noise reduction and signal improvement in observability tools

    What good looks like for this metric: Annually decreased noise with improved signals

    Ideas to improve this metric
    • Adopt AI-based noise reduction solutions
    • Regularly review and update monitoring configurations
    • Implement automated alert tuning mechanisms
    • Conduct team workshops on effective data interpretation
    • Focus on continuous learning from alert incidents
  • 5. Disaster Recovery Time

    Total time required to complete the disaster recovery process

    What good looks like for this metric: Complete within 2 days

    Ideas to improve this metric
    • Increase automation in backup/recovery processes
    • Develop efficient recovery scripts and workflows
    • Invest in better infrastructure for faster processing
    • Establish regular disaster recovery drills
    • Monitor and optimise AWS usage to reduce limitations

Tracking your Cost Efficiency metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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