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4 examples of Infrastructure Manager metrics and KPIs

What are Infrastructure Manager metrics?

Finding the right Infrastructure Manager metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find Infrastructure Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Infrastructure Manager metrics and KPIs

Metrics for Infrastructure Productivity Management

  • 1. Uptime

    The percentage of time that the infrastructure is operational and available

    What good looks like for this metric: 99.9% or above

    Ideas to improve this metric
    • Implement proactive monitoring tools
    • Establish robust disaster recovery protocols
    • Regularly update software and firmware
    • Schedule regular maintenance windows
    • Utilize redundant systems for critical components
  • 2. Mean Time to Resolution (MTTR)

    The average time taken to resolve a failure or issue

    What good looks like for this metric: 1 to 4 hours

    Ideas to improve this metric
    • Streamline incident response processes
    • Provide ongoing training for IT staff
    • Utilize automated diagnostics tools
    • Maintain comprehensive documentation
    • Conduct regular post-incident reviews
  • 3. Cost Efficiency

    The measure of operational costs in relation to infrastructure output

    What good looks like for this metric: Cost reduction of 10-20% annually

    Ideas to improve this metric
    • Optimize resource allocation
    • Negotiate better vendor contracts
    • Implement energy-efficient technologies
    • Regularly review spending against budget
    • Leverage cloud services where applicable
  • 4. Capacity Utilisation

    The percentage of total infrastructure capacity being used efficiently

    What good looks like for this metric: 75-85%

    Ideas to improve this metric
    • Monitor usage trends closely
    • Adjust resources based on demand
    • Implement virtualization strategies
    • Plan for future capacity needs
    • Eliminate underutilized resources
  • 5. Security Incident Frequency

    The number of security incidents reported over a specific period

    What good looks like for this metric: Less than 2 incidents per month

    Ideas to improve this metric
    • Enhance security training for employees
    • Regularly update security protocols
    • Utilize advanced threat detection systems
    • Conduct frequent security audits
    • Implement robust access control measures

Metrics for Monitor data growth accuracy

  • 1. Total Data Volume

    The total amount of data stored in a database or system, measured in gigabytes or terabytes

    What good looks like for this metric: Evaluated monthly; varies by industry

    Ideas to improve this metric
    • Regularly audit stored data
    • Use data compression techniques
    • Implement data archiving policies
    • Evaluate data storage solutions
    • Automate data clean-up processes
  • 2. Growth Rate of Data Volume

    The percentage increase in data over a specific period, typically month-over-month

    What good looks like for this metric: Generally should not exceed 5% monthly

    Ideas to improve this metric
    • Review data input processes
    • Set growth targets
    • Analyse growth trends
    • Identify unnecessary data accumulation
    • Implement stricter data entry policies
  • 3. Percentage of Duplicate Records

    The proportion of records that appear more than once in a database

    What good looks like for this metric: Aim for less than 1% duplication

    Ideas to improve this metric
    • Use data deduplication tools
    • Standardise data entry fields
    • Conduct regular data audits
    • Train staff on data entry
    • Implement unique identifiers
  • 4. Data Accuracy Rate

    The percentage of data that is correct and free from error

    What good looks like for this metric: Should be above 95%

    Ideas to improve this metric
    • Conduct regular data quality checks
    • Provide data entry training
    • Utilise automated validation tools
    • Standardise data formats
    • Implement error logging
  • 5. Record Completeness Rate

    The percentage of records that have all required fields filled out

    What good looks like for this metric: Should remain above 90%

    Ideas to improve this metric
    • Ensure all required fields are filled
    • Review and update data entry templates
    • Implement data input checks
    • Improve user data input interfaces
    • Incentivise complete data entry

Metrics for Improving workflows and safety

  • 1. Infection Rate Reduction

    The measure of reduction in infection cases reported in the facility after renovations

    What good looks like for this metric: A typical benchmark is a 20% reduction in infection rates

    Ideas to improve this metric
    • Conduct regular infection audits
    • Ensure proper sanitisation of equipment
    • Implement staff training on infection control
    • Enhance air filtration systems
    • Utilise antimicrobial surfaces
  • 2. Patient Safety Incident Count

    Number of safety-related incidents reported per 1,000 patient days

    What good looks like for this metric: Aim for fewer than 10 incidents per 1,000 patient days

    Ideas to improve this metric
    • Standardise safety protocols
    • Improve staff communication channels
    • Introduce safety drills and training
    • Enhance surveillance systems
    • Regularly update safety guidelines
  • 3. Workflow Efficiency Percentage

    Percentage of processes completed within the expected time frame

    What good looks like for this metric: Achieving at least 85% on-time process completion

    Ideas to improve this metric
    • Optimise staffing schedules
    • Implement workflow management software
    • Regularly review and adjust processes
    • Conduct time management training
    • Utilise feedback to streamline operations
  • 4. Patient Satisfaction Scores

    Patients' average satisfaction rating post-renovation

    What good looks like for this metric: A target of at least 90% satisfaction

    Ideas to improve this metric
    • Enhance waiting area conditions
    • Provide clear communication about changes
    • Solicit frequent patient feedback
    • Ensure staff are attentive and responsive
    • Provide patient education on safety improvements
  • 5. Staff Compliance Rate with Protocols

    Percentage of staff compliance with updated infection control protocols

    What good looks like for this metric: Aim for at least 95% compliance

    Ideas to improve this metric
    • Incentivise adherence to protocols
    • Conduct regular staff assessments
    • Provide ongoing training sessions
    • Utilise visual reminders and aids
    • Implement a peer review system

Metrics for Enhance institutional presence

  • 1. Number of Regional Branches

    The total count of new regional branches established.

    What good looks like for this metric: Establish 3-5 branches in key hubs

    Ideas to improve this metric
    • Identify key economic hubs
    • Secure local partnerships
    • Ensure regulatory compliance
    • Recruit local talent
    • Develop region-specific strategies
  • 2. Partnership Stability Index

    A measure of the longevity and effectiveness of partnerships with local entities.

    What good looks like for this metric: Maintain partnerships with a minimum duration of 2 years

    Ideas to improve this metric
    • Regularly review partnership agreements
    • Hold joint events and initiatives
    • Facilitate communication between partners
    • Offer partnership incentives
    • Provide partnership support services
  • 3. Network Engagement Rate

    Percentage of active participants in the network platform.

    What good looks like for this metric: Achieve 70% active participation

    Ideas to improve this metric
    • Develop engaging content
    • Schedule regular webinars
    • Promote networking opportunities
    • Encourage feedback and suggestions
    • Regularly update platform features
  • 4. Cross-Investment Rate

    The percentage of successful cross-investment projects initiated.

    What good looks like for this metric: 10-15% project success rate

    Ideas to improve this metric
    • Identify promising sectors
    • Facilitate stakeholder meetings
    • Provide investment incentives
    • Enable knowledge sharing sessions
    • Offer project management resources
  • 5. Publication Reach

    The average number of views or downloads of published analyses on AfriME Insights.

    What good looks like for this metric: Reach 1,000 views/downloads per analysis

    Ideas to improve this metric
    • Promote content through social media
    • Collaborate with regional influencers
    • Enhance SEO of insights platform
    • Offer subscription services
    • Host discussion forums on publications

Tracking your Infrastructure Manager metrics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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