What are Team Manager metrics?
Identifying the optimal Team Manager metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.
You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.
Find Team Manager metrics with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Team Manager metrics and KPIs
Metrics for Manager Behavioural Change Impact
1. Employee Engagement Score
Measures the level of engagement employees feel at work, often assessed via surveys
What good looks like for this metric: Typical benchmark values range from 60-80%
Ideas to improve this metric- Conduct regular team feedback sessions
- Implement open-door policy for discussions
- Encourage team collaboration in decision-making
- Recognise team contributions publicly
- Provide professional development opportunities
2. Team Collaboration Index
Assesses the frequency and quality of collaboration among team members
What good looks like for this metric: Benchmark values depend on industry; however, 70-85% is typical
Ideas to improve this metric- Foster team-building activities
- Utilise collaboration tools for projects
- Clarify team roles and responsibilities
- Incentivise collaborative successes
- Monitor and reward team achievements
3. Employee Satisfaction Score
Evaluates overall employee satisfaction with the management and working conditions
What good looks like for this metric: A typical satisfaction score ranges from 65-85%
Ideas to improve this metric- Conduct satisfaction surveys regularly
- Address individual concerns promptly
- Provide transparent company updates
- Enhance workplace facilities
- Offer flexible working arrangements
4. Turnover Rate
Measures the rate at which employees leave the organisation
What good looks like for this metric: Average turnover rates are between 10-20% annually
Ideas to improve this metric- Promote career advancement internally
- Enhance employee reward programmes
- Offer competitive salary and benefits
- Encourage work-life balance
- Conduct exit interviews for insights
5. 360-Degree Feedback Ratings
Aggregates reviews provided by peers, subordinates, and managers on an employee's performance
What good looks like for this metric: Ratings usually range from 3.5 to 4.5 out of 5
Ideas to improve this metric- Train managers in giving constructive feedback
- Implement regular 360-degree feedback sessions
- Address feedback results in performance reviews
- Encourage honest and open communication
- Use feedback to guide personal development plans
Metrics for Balanced Growth and Success
1. Revenue Growth Rate
Measures the percentage increase in revenue over a specific period, indicating business expansion and success
What good looks like for this metric: 10-25% annually for small businesses
Ideas to improve this metric- Enhance marketing strategies
- Diversify income streams
- Optimize pricing models
- Improve customer retention
- Expand product or service offerings
2. Customer Acquisition Cost (CAC)
Represents the total expense incurred in acquiring a new customer, essential for evaluating marketing efficiency
What good looks like for this metric: $50-150 for small businesses
Ideas to improve this metric- Leverage referral programs
- Utilize social media marketing
- Optimize sales funnel
- Focus on targeted advertising
- Improve lead conversion rates
3. Customer Retention Rate
Indicates the percentage of customers who stay with a business over a given period, reflecting customer satisfaction and loyalty
What good looks like for this metric: 50-80% for service-based businesses
Ideas to improve this metric- Enhance customer support
- Implement loyalty programs
- Request regular feedback
- Personalize customer communication
- Increase service quality
4. Net Profit Margin
Calculates the percentage of revenue that remains as profit after all expenses are deducted, showing the efficiency of the management
What good looks like for this metric: 10-20% for small to medium enterprises
Ideas to improve this metric- Reduce operational costs
- Increase sales volume
- Evaluate supplier contracts
- Optimize inventory management
- Automate standard processes
5. Employee Satisfaction
Assesses how content staff members are, which can influence productivity and company culture
What good looks like for this metric: 70-80% satisfaction rate
Ideas to improve this metric- Conduct regular surveys
- Improve work-life balance
- Provide professional development
- Offer competitive benefits
- Encourage a collaborative environment
Metrics for Software Developer Leadership KPIs
1. Team Velocity
Measures the amount of work completed by a team during a sprint or iteration
What good looks like for this metric: Typically varies based on team size and complexity of tasks
Ideas to improve this metric- Improve task estimation accuracy
- Use consistent metrics over time
- Remove bottlenecks in the process
- Enhance collaboration within the team
- Provide adequate resources and support
2. Code Quality
Assesses the quality of code based on factors like complexity, maintainability, and bug count
What good looks like for this metric: Low defect rate and maintainable code structure
Ideas to improve this metric- Implement code review practices
- Use automated testing tools
- Adopt coding standards
- Conduct regular code refactoring
- Encourage continuous learning and training
3. Lead Time
The time taken from task assignment to its completion
What good looks like for this metric: Typically between 1-2 weeks for small to medium tasks
Ideas to improve this metric- Prioritize tasks effectively
- Minimize task switching
- Improve process efficiency
- Streamline communication channels
- Utilize efficient project management tools
4. Employee Satisfaction
Measures team members’ contentment and engagement at work
What good looks like for this metric: Aiming for a high satisfaction score on surveys
Ideas to improve this metric- Regularly solicit feedback
- Provide career development opportunities
- Foster a positive work environment
- Offer competitive compensation and benefits
- Recognize and reward good performance
5. Sprint Goal Success Rate
Percentage of sprints where the team achieves the sprint goal
What good looks like for this metric: 80-90% sprint goal success rate
Ideas to improve this metric- Set clear and realistic goals
- Ensure goals align with broader objectives
- Assess and address risks proactively
- Enhance team focus on sprint objectives
- Track progress regularly during sprints
Metrics for Improve Channel Partner Visibility
1. Quote-to-Order Ratio
The ratio of quotes provided by channel partners that convert into actual orders
What good looks like for this metric: 20-30% is typical in the industry
Ideas to improve this metric- Enhance the training of channel partners to improve their quoting accuracy
- Provide better sales tools and materials to channel partners
- Implement CRM systems to track and analyse quoting patterns
- Offer incentives for high quote-to-order conversion
- Regularly review partner performance and provide feedback
2. Lead Time Variance
Measures the difference between promised and actual delivery times by channel partners
What good looks like for this metric: 0-10% variance is desirable
Ideas to improve this metric- Set clear expectations with channel partners regarding lead times
- Implement joint planning sessions with partners to align on lead time goals
- Use demand forecasting tools to better predict lead times
- Regularly assess and enhance supply chain logistics
- Promote transparent communication between all parties
3. Order Frequency Per Partner
Tracks the number of orders placed by each channel partner over a specific period
What good looks like for this metric: Varies depending on partner size and capacity
Ideas to improve this metric- Analyse order patterns to identify potential bottlenecks
- Foster relationships with high-frequency partners to understand their success
- Allocate resources to low-frequency partners for support and growth
- Evaluate and adjust inventory strategies based on order frequency
- Provide targeted promotions to stimulate ordering
4. Sales Cycle Time
The average time it takes for a quote to turn into a closed sale via channel partners
What good looks like for this metric: 21 days is average for the objective scenario
Ideas to improve this metric- Identify stages in the sales cycle where delays occur and address them
- Automate parts of the sales process to reduce cycle time
- Train channel partners on effective sales techniques
- Use data analytics to pinpoint areas for process improvement
- Establish collaborative goals to align efforts with partners
5. Channel Partner Satisfaction Score
Measures the level of satisfaction among channel partners regarding their business transactions
What good looks like for this metric: Scores above 80% are preferable
Ideas to improve this metric- Conduct surveys to gather feedback from partners
- Address concerns and implement changes based on feedback
- Ensure consistent and clear communication channels with partners
- Create recognition and reward programs for partners
- Invest in an easy-to-use partner portal for interactions
Metrics for Reprocessed Plastic Recycling
1. Annual Sales Volume
The total quantity of plastic products sold within a year
What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035
Ideas to improve this metric- Expand market reach through marketing
- Increase product quality to boost sales
- Enhance sales team training and incentives
- Identify and target key industries needing plastic
- Collaborate with international partners
2. Production Yield
The percentage of produced items that meet quality standards
What good looks like for this metric: 95% in 2025, aiming for 99% by 2035
Ideas to improve this metric- Implement quality checks at each production phase
- Invest in modern machinery and technology
- Train employees on quality control processes
- Conduct regular maintenance on equipment
- Incorporate lean manufacturing practices
3. Customer Retention Rate
The percentage of customers who continue to buy over time
What good looks like for this metric: 80% in 2025, increasing to 95% by 2035
Ideas to improve this metric- Enhance customer service and support
- Implement a loyalty program
- Regularly seek customer feedback for improvements
- Offer personalized deals and discounts
- Ensure high product quality and consistency
4. Cost per Metric Tonne (MT)
The cost incurred to produce one metric tonne of plastic
What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035
Ideas to improve this metric- Streamline procurement processes
- Negotiate better deals with suppliers
- Optimize production scheduling for efficiency
- Minimize waste during production
- Utilize energy-efficient machinery
5. Training Hours per Employee
The average number of hours each employee spends in training annually
What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035
Ideas to improve this metric- Develop a comprehensive training calendar
- Encourage online and external training sessions
- Introduce mentorship programs
- Link training to career development plans
- Utilize technology for training modules
Metrics for Measure leadership and team dynamics
1. Leadership Consistency Index
Measures the consistency and reliability of leadership decisions and actions across the organisation.
What good looks like for this metric: 70-80%
Ideas to improve this metric- Increase transparency in decision-making
- Provide leadership training sessions
- Establish clear communication channels
- Set measurable leadership goals
- Conduct regular feedback sessions with teams
2. Time-To-Hire
Measures the average time taken to hire a new employee from the initial job posting to the acceptance of the offer.
What good looks like for this metric: 30-45 days
Ideas to improve this metric- Improve job description clarity
- Streamline your interview process
- Utilise automated candidate screening
- Enhance employer branding
- Build a talent pipeline
3. Quality Of Hire
Assess the performance and potential of new hires during their initial period at the company.
What good looks like for this metric: 80-90% retention of high performers
Ideas to improve this metric- Refine assessment criteria during interviews
- Introduce structured onboarding processes
- Align new hires with company culture
- Cultivate mentorship and peer programmes
- Regularly review new employee performance
4. Employee Engagement Score
Measures the overall engagement and motivation level of employees within the organisation.
What good looks like for this metric: 70-80%
Ideas to improve this metric- Conduct surveys to gather feedback
- Implement recognition and reward systems
- Encourage work-life balance
- Provide career development opportunities
- Promote open communication within teams
5. Discipline Adherence Rate
Monitors the team's adherence to established processes and procedures.
What good looks like for this metric: 85-95%
Ideas to improve this metric- Clarify process expectations to team
- Introduce regular training sessions
- Incentivise compliance with procedures
- Regularly audit adherence to processes
- Ensure leadership models expected behaviours
Metrics for Finding Basketball Team Investors
1. Investor Lead Conversion Rate
The percentage of investor leads that become actual investors
What good looks like for this metric: 5-10%
Ideas to improve this metric- Refine your target investor profile
- Enhance the quality of investor pitch deck
- Utilise personalised communication strategies
- Provide attractive investment incentives
- Follow-up consistently with leads
2. Average Investment Amount
The average amount of money invested by investors
What good looks like for this metric: $10,000 - $50,000
Ideas to improve this metric- Highlight potential high returns on investment
- Showcase successful case studies
- Enhance stakeholder engagement activities
- Offer exclusive opportunities for larger investors
- Improve clarity and transparency of financial reports
3. Investor Engagement Rate
The level of interaction and engagement from potential investors during the investment process
What good looks like for this metric: 40-60%
Ideas to improve this metric- Host investor networking events
- Create engaging investor newsletters
- Utilise social media for investor engagement
- Offer behind-the-scenes access to the team
- Conduct regular investor update meetings
4. Investment Proposal Acceptance Rate
The percentage of investment proposals that are accepted by investors
What good looks like for this metric: 10-20%
Ideas to improve this metric- Craft compelling investment proposals
- Provide clear risk and benefit analyses
- Strengthen team and management capabilities
- Show a proven track record of success
- Negotiate favourable terms and conditions
5. Funding Goal Achievement Rate
The percentage of the funding goal that is achieved from investor contributions
What good looks like for this metric: 70-90%
Ideas to improve this metric- Set realistic and achievable funding goals
- Utilise a tiered funding approach
- Engage a broad spectrum of potential investors
- Provide alternative funding mechanisms
- Regularly communicate the progress towards goals
Metrics for Small Team Design KPIs
1. Design Completion Rate
Percentage of design projects completed within the set timeline.
What good looks like for this metric: 80-90%
Ideas to improve this metric- Set clear deadlines
- Prioritise tasks effectively
- Allocate resources based on project demands
- Conduct regular progress reviews
- Eliminate unnecessary tasks
2. Quality Assurance Score
Average score of design quality based on stakeholder feedback.
What good looks like for this metric: 8/10
Ideas to improve this metric- Regularly solicit feedback
- Implement design best practices
- Encourage continuous learning
- Use peer reviews
- Incorporate client feedback effectively
3. Client Satisfaction Rate
Percentage of clients satisfied with the delivered designs.
What good looks like for this metric: 85-95%
Ideas to improve this metric- Maintain open communication with clients
- Ensure designs align with client objectives
- Address client concerns promptly
- Deliver value beyond expectations
- Cultivate strong client relationships
4. Revision Rate
Number of revisions required before final client approval.
What good looks like for this metric: 1-2 revisions
Ideas to improve this metric- Set clear design briefs
- Confirm client requirements before starting
- Communicate progress frequently
- Validate design elements early
- Analyse past revisions to avoid repeat mistakes
5. Design Time Efficiency
Average time spent on each design project.
What good looks like for this metric: 40-60 hours per project
Ideas to improve this metric- Utilise design templates
- Automate repetitive tasks
- Optimise team workflows
- Conduct time audits
- Invest in time-saving tools
Metrics for Increasing Revenue and Users
1. Customer Lifetime Value (CLV)
The total expected revenue from a customer over the duration of their business relationship. It helps in understanding how much a company should spend on acquiring new customers.
What good looks like for this metric: Benchmarks vary by industry, but generally a CLV to customer acquisition cost (CAC) ratio of 3:1 is considered good
Ideas to improve this metric- Enhance customer retention strategies to increase repeat purchases
- Personalise customer experience based on data analysis
- Optimise pricing strategies to maximise revenue
- Increase customer engagement through targeted marketing campaigns
- Develop loyalty programs to encourage customer retention
Metrics for Windows and VMWare Server Support
1. First Call Resolution Rate
Percentage of issues resolved on the first call without escalation
What good looks like for this metric: 70-80%
Ideas to improve this metric- Provide comprehensive training for team members
- Implement a robust knowledge base
- Utilise remote access tools for rapid solutions
- Ensure clear communication during ticket handling
- Optimise ticket categorisation for swift allocations
2. Average Ticket Resolution Time
Average time taken to resolve support tickets
What good looks like for this metric: Less than 24 hours
Ideas to improve this metric- Enhance prioritisation of critical tickets
- Streamline internal workflows
- Employ ticketing software with automation features
- Offer frequent skill-improving sessions
- Regularly review ticket handoff processes
3. Customer Satisfaction Score
Rating provided by customers after resolution
What good looks like for this metric: Above 90%
Ideas to improve this metric- Solicit feedback through post-service surveys
- Provide personalised support where applicable
- Encourage proactive follow-ups with customers
- Analyse feedback data to identify improvement areas
- Reward team members demonstrating high satisfaction scores
4. Ticket Backlog
Number of unresolved tickets over a specified time period
What good looks like for this metric: Less than 10% of total tickets
Ideas to improve this metric- Regularly audit ticket queue for overdue items
- Implement weekly backlog reviews
- Balance team workload to prevent overloads
- Develop standard operating procedures for common issues
- Encourage team accountability for assigned tickets
5. Service Uptime
Percentage of time the server environment is operational and available
What good looks like for this metric: 99.9%
Ideas to improve this metric- Conduct regular system health checks
- Implement proactive monitoring systems
- Establish a thorough disaster recovery plan
- Schedule routine maintenance during off-peak hours
- Ensure redundancy for critical systems
Metrics for Effective Delivery for Waterfall Team
1. On-Time Delivery Rate
The percentage of projects delivered on or before their scheduled deadlines
What good looks like for this metric: 85-90%
Ideas to improve this metric- Set realistic deadlines based on project complexity
- Utilise Gantt charts for better timeline management
- Track progress regularly against the schedule
- Engage in proactive risk management
- Ensure resource availability and skill alignment
2. Budget Adherence
The percentage of projects completed within the allocated budget
What good looks like for this metric: 85-95%
Ideas to improve this metric- Conduct thorough cost estimation
- Monitor expenses in real-time
- Implement change control procedures
- Secure contingency funds for unforeseen costs
- Regularly review budget utilisation
3. Scope Creep
The amount of unplanned work and changes in scope that occur during the project lifecycle
What good looks like for this metric: Less than 10%
Ideas to improve this metric- Define clear project scope documentation
- Establish a formal change request process
- Engage stakeholders early and often
- Track scope changes meticulously
- Utilise scope management tools
4. Client Satisfaction
The level of client satisfaction measured through surveys and feedback, typically scored on a scale of 1-5
What good looks like for this metric: 4.0 or higher
Ideas to improve this metric- Conduct regular client check-ins
- Act on feedback promptly
- Set realistic client expectations from the start
- Maintain transparent communication
- Deliver all promised features and functionalities
5. Defect Density
The number of defects found per unit of product, often measured per 1,000 lines of code
What good looks like for this metric: Less than 5 defects per 1,000 lines of code
Ideas to improve this metric- Implement thorough testing phases
- Conduct code reviews regularly
- Utilise automated testing tools
- Provide adequate training for developers
- Establish clear coding standards
Metrics for Safety and Compliance Management
1. Incident Rate
Measures the number of safety incidents per number of hours worked, indicating overall workplace safety.
What good looks like for this metric: 3.0 incidents per 100 employees annually
Ideas to improve this metric- Conduct regular safety audits
- Enhance employee safety training programs
- Implement stricter safety protocols
- Improve incident reporting systems
- Involve employees in safety planning
2. Training Completion Rate
Percentage of employees who have completed required safety training within a set time period.
What good looks like for this metric: 95% completion rate
Ideas to improve this metric- Automate training reminders
- Provide flexible training schedules
- Incorporate online training modules
- Track progress with a learning management system
- Reward timely completion with incentives
3. Audit Finding Closure Rate
Percentage of identified compliances or safety issues that have been addressed within a designated time frame.
What good looks like for this metric: 100% closure within 30 days
Ideas to improve this metric- Assign responsibilities for issue resolution
- Set clear deadlines for issue closure
- Monitor progress with regular check-ins
- Establish a robust feedback mechanism
- Use software tools to track progress
4. Employee Safety Observation Frequency
Frequency of safety observations made by employees, indicating proactive safety engagement.
What good looks like for this metric: 2 observations per employee per month
Ideas to improve this metric- Encourage a culture of safety communication
- Provide easy tools for reporting observations
- Recognise employees for contributing observations
- Conduct regular safety awareness campaigns
- Offer training on identifying potential hazards
5. Cost of Compliance Management
Total cost incurred in ensuring compliance with safety standards, as a percentage of overall operational cost.
What good looks like for this metric: 3-5% of total operational cost
Ideas to improve this metric- Identify cost-effective compliance tools
- Negotiate better terms with compliance vendors
- Streamline compliance processes
- Automate repetitive compliance tasks
- Analyze cost-effectiveness of current strategies
Metrics for Visual Merchandising for BONIA
1. Foot Traffic Volume
Measures the number of visitors in a store within a given time frame
What good looks like for this metric: 500-1000 visitors per day
Ideas to improve this metric- Enhance window display to attract more passersby
- Use in-store signage to guide and influence customer paths
- Increase advertising efforts during peak shopping seasons
- Organise in-store events to drive more traffic
- Ensure store exterior is clean and welcoming
2. Conversion Rate
Percentage of store visitors who make a purchase
What good looks like for this metric: 20-40%
Ideas to improve this metric- Train staff to engage and assist customers effectively
- Optimise product placements based on shopping patterns
- Ensure easy navigation and accessibility within the store
- Offer promotions or limited-time discounts
- Improve checkout experience to reduce wait times
3. Average Transaction Value
Average amount spent by customers per purchase
What good looks like for this metric: USD 100-200
Ideas to improve this metric- Bundle products to encourage higher spending
- Upsell complementary or premium products
- Create appealing offers for higher-margin items
- Display higher-priced products prominently
- Analyse customer preferences to curate targeted promotions
4. Sell-through Rate
Percentage of inventory sold in a given period
What good looks like for this metric: 70-90%
Ideas to improve this metric- Rotate displays regularly to keep them fresh
- Utilise data analytics for inventory optimization
- Highlight slow-moving items through promotions
- Adjust pricing strategy based on seasonality and demand
- Ensure sufficient inventory of popular items
5. Customer Dwell Time
Average amount of time customers spend in the store
What good looks like for this metric: 15-25 minutes
Ideas to improve this metric- Create engaging in-store experiences or demonstrations
- Provide comfortable seating areas to encourage longer visits
- Strategically place engaging digital displays
- Refresh visual displays to maintain customer interest
- Curate music and scents to enhance the shopping atmosphere
Metrics for Student Start-Up Launch
1. Customer Acquisition Cost (CAC)
The cost of acquiring a new customer, calculated by dividing total marketing expenses by the number of new customers acquired.
What good looks like for this metric: Varies greatly, often between $5-$100
Ideas to improve this metric- Optimise marketing campaigns
- Leverage social media and word of mouth
- Increase conversion rates on landing pages
- Experiment with cost-effective advertising channels
- Focus on customer referrals and discount programs
2. Monthly Recurring Revenue (MRR)
The predictable revenue expected every month from subscription services or regular sales.
What good looks like for this metric: $0 in month one, with rapid growth expected
Ideas to improve this metric- Introduce subscription-based services
- Enhance product features to retain users
- Upsell to existing customers
- Expand market to new customers
- Regularly assess pricing strategy
3. Customer Retention Rate
The percentage of customers a company retains over a specific period.
What good looks like for this metric: 60-70%
Ideas to improve this metric- Offer excellent customer service
- Maintain high-quality products
- Engage customers through regular communication
- Implement a loyalty or rewards program
- Regularly collect feedback and adapt
4. Net Promoter Score (NPS)
A metric to gauge customer satisfaction and loyalty on a scale from -100 to 100 based on likelihood to recommend.
What good looks like for this metric: Above 20 is considered good
Ideas to improve this metric- Regularly survey customers about their experience
- Implement customer feedback quickly
- Enhance product offerings based on feedback
- Improve customer support processes
- Build a community around your brand
5. Burn Rate
The rate at which a company is spending its capital before generating positive cash flow.
What good looks like for this metric: Typically 1-2 years runway
Ideas to improve this metric- Optimise operational efficiency
- Prioritise spending on revenue-generating activities
- Regularly review and adjust budget
- Seek additional funding if necessary
- Monitor cash flow closely
Metrics for Targeted Sales Material Creation
1. Sales Conversion Rate
The percentage of prospects who purchase after receiving the targeted selling materials
What good looks like for this metric: Typical benchmark values range from 2% to 5%
Ideas to improve this metric- Conduct A/B testing on different material versions
- Train reps on how to effectively use materials
- Use customer feedback to refine materials
- Enhance personalisation in selling content
- Improve call-to-action elements in materials
2. Engagement Rate
Measure how prospects interact with the selling materials, such as time spent on materials and clicks
What good looks like for this metric: A typical engagement rate benchmark is 20% to 30%
Ideas to improve this metric- Include interactive elements in the materials
- Segment material delivery based on regions
- Optimise content for mobile devices
- Use eye-catching graphics and visuals
- Update materials regularly with fresh content
3. Customer Feedback Score
Score based on customer feedback regarding the usefulness and relevance of materials
What good looks like for this metric: A good benchmark score is 4 out of 5
Ideas to improve this metric- Solicit regular feedback through surveys
- Implement a structured feedback loop
- Adjust materials based on qualitative feedback
- Establish a customer advisory board
- Ensure cultural relevance of materials
4. Regional Sales Growth
The growth in sales within a specific region after implementing targeted selling materials
What good looks like for this metric: Regional sales growth benchmark is typically 5% to 10%
Ideas to improve this metric- Customise materials to meet regional needs
- Collaborate with local teams for insights
- Localise language and cultural references
- Monitor regional sales data closely
- Adjust strategies swiftly based on results
5. Rep Satisfaction Score
The score representing satisfaction and confidence of sales reps with the materials provided
What good looks like for this metric: A benchmark score typically ranges from 70 to 80 out of 100
Ideas to improve this metric- Provide thorough introductions to new materials
- Gather feedback from reps for improvements
- Incorporate rep feedback into material design
- Offer additional training on materials usage
- Celebrate successful usage examples within teams
Tracking your Team Manager metrics
Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

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Planning resources
OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
- To learn: What are OKRs? The complete 2024 guide
- Blog posts: ODT Blog
- Success metrics: KPIs examples