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4 examples of Resource Management Team metrics and KPIs

What are Resource Management Team metrics?

Finding the right Resource Management Team metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Resource Management Team metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Resource Management Team metrics and KPIs

Metrics for Change management effectiveness

  • 1. Employee Adoption Rate

    The percentage of employees using new systems, processes, or behaviours after a change is implemented

    What good looks like for this metric: 75-90%

    Ideas to improve this metric
    • Provide comprehensive training programmes
    • Communicate the benefits of the change clearly
    • Offer continuous support and resources
    • Engage employees in the change process
    • Collect and act on employee feedback
  • 2. Resistance Rate

    The percentage of employees actively resisting the change

    What good looks like for this metric: 10-25%

    Ideas to improve this metric
    • Identify and address reasons for resistance
    • Involve key stakeholders early in the process
    • Enhance transparent communication
    • Offer incentives for adopting changes
    • Build a change champion network
  • 3. Implementation Time

    The amount of time taken to fully implement the change compared to the planned schedule

    What good looks like for this metric: +/- 10% of planned time

    Ideas to improve this metric
    • Set realistic timelines with buffer
    • Allocate adequate resources
    • Streamline decision-making processes
    • Monitor progress and adjust plans as needed
    • Ensure clear accountability and roles
  • 4. Employee Engagement Score

    The level of employee engagement as measured through surveys or feedback mechanisms before and after the change

    What good looks like for this metric: Above 70

    Ideas to improve this metric
    • Foster a supportive work environment
    • Recognise and reward employee contributions
    • Maintain open lines of communication
    • Provide opportunities for professional growth
    • Regularly solicit and act on employee feedback
  • 5. Change Impact on Performance Metrics

    The effect of the change on key business performance indicators such as productivity, quality, or customer satisfaction

    What good looks like for this metric: Positive impact within 6 months

    Ideas to improve this metric
    • Align change initiatives with business goals
    • Measure and analyse performance data regularly
    • Adjust strategies based on performance insights
    • Provide targeted training to improve performance
    • Engage leadership in driving performance improvements

Metrics for Implementation of Protocols

  • 1. Response Time

    The amount of time taken from outbreak identification to protocol implementation

    What good looks like for this metric: Less than 1 hour

    Ideas to improve this metric
    • Train staff on rapid response procedures
    • Implement automated alert systems
    • Conduct regular response drills
    • Review past response case studies
    • Utilise communication technology effectively
  • 2. Adherence Rate

    The percentage of staff following the outbreak protocols accurately

    What good looks like for this metric: 85% adherence

    Ideas to improve this metric
    • Provide regular training sessions
    • Develop clear and easy-to-understand protocols
    • Conduct routine compliance audits
    • Offer incentives for adherence
    • Provide feedback from compliance checks
  • 3. Containment Success Rate

    The percentage of outbreaks contained within the designated area

    What good looks like for this metric: 95% containment

    Ideas to improve this metric
    • Enhance perimeter control measures
    • Implement quick isolation protocols
    • Improve incident tracking systems
    • Regularly evaluate containment strategies
    • Collaborate with local health authorities
  • 4. Communication Effectiveness

    The clarity and timeliness of information shared with stakeholders

    What good looks like for this metric: 90% satisfaction in communication

    Ideas to improve this metric
    • Develop a comprehensive communication plan
    • Utilise multi-channel dissemination
    • Regularly update stakeholders with accurate data
    • Hold communication training workshops
    • Solicit feedback to improve communication strategies
  • 5. Resource Allocation Efficiency

    The optimal use of resources in dealing with outbreak situations

    What good looks like for this metric: 80% resource optimisation

    Ideas to improve this metric
    • Conduct resource utilisation reviews
    • Implement resource management software
    • Prioritise essential resource allocation
    • Train staff on efficient resource use
    • Evaluate and adjust resource distribution regularly

Metrics for Team Productivity

  • 1. Output per Employee

    Measures the amount of work completed by each team member within a given time frame

    What good looks like for this metric: Varies by industry, but generally aim for consistent output above previous averages

    Ideas to improve this metric
    • Set clear and achievable goals
    • Ensure proper training and resources
    • Encourage teamwork and collaboration
    • Implement task management tools
    • Regularly review and adjust workloads
  • 2. Time Management Efficiency

    Evaluates how effectively team members are using their time to complete tasks

    What good looks like for this metric: 70-80% of working hours spent productively

    Ideas to improve this metric
    • Adopt time-tracking software
    • Conduct time management workshops
    • Limit distractions in the workplace
    • Prioritise tasks based on urgency and importance
    • Schedule regular breaks to avoid burnout
  • 3. Quality of Work

    Assesses the quality and accuracy of the work produced by the team

    What good looks like for this metric: Maintain a high accuracy rate above 95%

    Ideas to improve this metric
    • Provide regular feedback and reviews
    • Implement quality checks and controls
    • Foster an environment of continuous learning
    • Encourage peer reviews among team members
    • Regularly update skills through training programs
  • 4. Employee Engagement Level

    Measures the level of engagement and motivation among team members

    What good looks like for this metric: Engagement scores of 70% or higher

    Ideas to improve this metric
    • Encourage open communication
    • Recognise and reward achievements
    • Provide career development opportunities
    • Foster a positive and inclusive work environment
    • Conduct regular team-building activities
  • 5. Project Completion Rate

    Tracks the percentage of projects completed on time and within scope

    What good looks like for this metric: Aim for a project completion rate of 90% or higher

    Ideas to improve this metric
    • Define clear project goals and timelines
    • Allocate resources effectively
    • Monitor progress with regular project check-ins
    • Adjust project plans as needed
    • Promote accountability within the team

Metrics for Product Management Vision

  • 1. Revenue Growth Rate

    Measures the rate at which revenue is increasing over a given period, often expressed as a percentage

    What good looks like for this metric: 10-20% annual growth

    Ideas to improve this metric
    • Introduce new innovative products
    • Expand into new markets
    • Enhance marketing strategies
    • Optimise pricing strategies
    • Improve sales techniques
  • 2. Customer Satisfaction Score

    Assesses the level of satisfaction customers feel about a product or service, often measured through surveys

    What good looks like for this metric: 75-85 out of 100

    Ideas to improve this metric
    • Improve customer service
    • Seek regular feedback
    • Enhance product quality
    • Address customer issues promptly
    • Develop loyalty programmes
  • 3. Employee Engagement Level

    Evaluates how committed and motivated employees are towards their work and organisation

    What good looks like for this metric: 70-80% engagement

    Ideas to improve this metric
    • Foster a positive work environment
    • Offer professional development
    • Recognise and reward achievements
    • Encourage open communication
    • Provide work-life balance initiatives
  • 4. Time to Market

    Time taken from product conception to its availability in the market

    What good looks like for this metric: 6-12 months

    Ideas to improve this metric
    • Streamline development processes
    • Adopt Agile methodologies
    • Enhance cross-functional collaboration
    • Implement project management tools
    • Regularly review and adjust timelines
  • 5. Net Promoter Score (NPS)

    Gauge the likelihood of customers to recommend the company's products or services, indicating customer loyalty

    What good looks like for this metric: 30-50

    Ideas to improve this metric
    • Deliver exceptional customer experiences
    • Address negative feedback quickly
    • Continuously improve the product
    • Engage with customers through multiple channels
    • Build strong customer relationships

Tracking your Resource Management Team metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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