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2 examples of Change Manager metrics and KPIs

What are Change Manager metrics?

Developing an effective Change Manager metrics can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

Find Change Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Change Manager metrics and KPIs

Metrics for Change management effectiveness

  • 1. Employee Adoption Rate

    The percentage of employees using new systems, processes, or behaviours after a change is implemented

    What good looks like for this metric: 75-90%

    Ideas to improve this metric
    • Provide comprehensive training programmes
    • Communicate the benefits of the change clearly
    • Offer continuous support and resources
    • Engage employees in the change process
    • Collect and act on employee feedback
  • 2. Resistance Rate

    The percentage of employees actively resisting the change

    What good looks like for this metric: 10-25%

    Ideas to improve this metric
    • Identify and address reasons for resistance
    • Involve key stakeholders early in the process
    • Enhance transparent communication
    • Offer incentives for adopting changes
    • Build a change champion network
  • 3. Implementation Time

    The amount of time taken to fully implement the change compared to the planned schedule

    What good looks like for this metric: +/- 10% of planned time

    Ideas to improve this metric
    • Set realistic timelines with buffer
    • Allocate adequate resources
    • Streamline decision-making processes
    • Monitor progress and adjust plans as needed
    • Ensure clear accountability and roles
  • 4. Employee Engagement Score

    The level of employee engagement as measured through surveys or feedback mechanisms before and after the change

    What good looks like for this metric: Above 70

    Ideas to improve this metric
    • Foster a supportive work environment
    • Recognise and reward employee contributions
    • Maintain open lines of communication
    • Provide opportunities for professional growth
    • Regularly solicit and act on employee feedback
  • 5. Change Impact on Performance Metrics

    The effect of the change on key business performance indicators such as productivity, quality, or customer satisfaction

    What good looks like for this metric: Positive impact within 6 months

    Ideas to improve this metric
    • Align change initiatives with business goals
    • Measure and analyse performance data regularly
    • Adjust strategies based on performance insights
    • Provide targeted training to improve performance
    • Engage leadership in driving performance improvements

Metrics for Network Isolation and Adoption

  • 1. Migration Time

    Time taken to migrate network infrastructure and services to the isolated network environment

    What good looks like for this metric: Less than or equal to 1 day

    Ideas to improve this metric
    • Streamline migration processes
    • Use automation tools to reduce manual work
    • Conduct trial runs to identify potential issues
    • Provide adequate training to the migration team
    • Develop clear migration documentation
  • 2. Platform Services in Isolated Network

    Percentage of platform services successfully transferred to an isolated network environment

    What good looks like for this metric: 100% of services

    Ideas to improve this metric
    • Create a detailed list of all platform services
    • Use project management tools for tracking migration progress
    • Allocate dedicated resources for network transition tasks
    • Regular audit and feedback sessions
    • Implement a tracking dashboard for stakeholders
  • 3. Domain Services Migration

    Number of domain-specific services migrated to the isolated network

    What good looks like for this metric: At least 2 services

    Ideas to improve this metric
    • Identify domain services with highest value impact
    • Establish priorities based on current dependencies
    • Develop an incremental migration plan
    • Test services in the isolated environment iteratively
    • Foster collaboration between domain and platform teams
  • 4. Observability Noise Reduction

    Rate of noise reduction and signal improvement in observability tools

    What good looks like for this metric: Annually decreased noise with improved signals

    Ideas to improve this metric
    • Adopt AI-based noise reduction solutions
    • Regularly review and update monitoring configurations
    • Implement automated alert tuning mechanisms
    • Conduct team workshops on effective data interpretation
    • Focus on continuous learning from alert incidents
  • 5. Disaster Recovery Time

    Total time required to complete the disaster recovery process

    What good looks like for this metric: Complete within 2 days

    Ideas to improve this metric
    • Increase automation in backup/recovery processes
    • Develop efficient recovery scripts and workflows
    • Invest in better infrastructure for faster processing
    • Establish regular disaster recovery drills
    • Monitor and optimise AWS usage to reduce limitations

Tracking your Change Manager metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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