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Facility Manager metrics and KPIs

What are Facility Manager metrics?

Finding the right Facility Manager metrics can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Facility Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Facility Manager metrics and KPIs

Metrics for Improving workflows and safety

  • 1. Infection Rate Reduction

    The measure of reduction in infection cases reported in the facility after renovations

    What good looks like for this metric: A typical benchmark is a 20% reduction in infection rates

    Ideas to improve this metric
    • Conduct regular infection audits
    • Ensure proper sanitisation of equipment
    • Implement staff training on infection control
    • Enhance air filtration systems
    • Utilise antimicrobial surfaces

  • 2. Patient Safety Incident Count

    Number of safety-related incidents reported per 1,000 patient days

    What good looks like for this metric: Aim for fewer than 10 incidents per 1,000 patient days

    Ideas to improve this metric
    • Standardise safety protocols
    • Improve staff communication channels
    • Introduce safety drills and training
    • Enhance surveillance systems
    • Regularly update safety guidelines

  • 3. Workflow Efficiency Percentage

    Percentage of processes completed within the expected time frame

    What good looks like for this metric: Achieving at least 85% on-time process completion

    Ideas to improve this metric
    • Optimise staffing schedules
    • Implement workflow management software
    • Regularly review and adjust processes
    • Conduct time management training
    • Utilise feedback to streamline operations

  • 4. Patient Satisfaction Scores

    Patients' average satisfaction rating post-renovation

    What good looks like for this metric: A target of at least 90% satisfaction

    Ideas to improve this metric
    • Enhance waiting area conditions
    • Provide clear communication about changes
    • Solicit frequent patient feedback
    • Ensure staff are attentive and responsive
    • Provide patient education on safety improvements

  • 5. Staff Compliance Rate with Protocols

    Percentage of staff compliance with updated infection control protocols

    What good looks like for this metric: Aim for at least 95% compliance

    Ideas to improve this metric
    • Incentivise adherence to protocols
    • Conduct regular staff assessments
    • Provide ongoing training sessions
    • Utilise visual reminders and aids
    • Implement a peer review system
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Tracking your Facility Manager metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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