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Programme Manager metrics and KPIs

What are Programme Manager metrics?

Crafting the perfect Programme Manager metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Programme Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Programme Manager metrics and KPIs

Metrics for Improving MSME Programme Performance

  • 1. MSME Onboarding Rate

    Number of new MSMEs registered per month in each state

    What good looks like for this metric: 500 MSMEs per state per month

    Ideas to improve this metric
    • Implement targeted marketing campaigns
    • Streamline registration process
    • Offer onboarding incentives
    • Enhance user experience on registration platform
    • Facilitate partnerships with local business organisations

  • 2. Adoption Funnel Conversion

    Percentage progression from onboarding to loan submission

    What good looks like for this metric: 70% profile completion rate

    Ideas to improve this metric
    • Identify and address common drop-off points
    • Simplify application process
    • Provide users with progress guidance
    • Enhance support and FAQs
    • Use data analytics to personalise follow-ups

  • 3. Active Users

    Percentage of onboarded MSMEs submitting applications or accessing services monthly

    What good looks like for this metric: Industry-specific % benchmarks

    Ideas to improve this metric
    • Engage users with newsletters or updates
    • Implement feedback loops with users
    • Offer exclusive services or discounts
    • Provide educational resources to users
    • Monitor and adapt to usage trends

  • 4. Drop-off Points

    Percentage abandonment at each stage of the adoption funnel

    What good looks like for this metric: Industry-specific % reduction

    Ideas to improve this metric
    • Regularly review and improve each funnel stage
    • Collect and analyse feedback from users
    • Implement optional steps to ease process
    • Ensure technical stability of platforms
    • Provide real-time assistance

  • 5. Aggregated Funnel Metrics

    National averages for onboarding, conversions, and active users

    What good looks like for this metric: 60% overall conversion rate

    Ideas to improve this metric
    • Collate and compare state-level data
    • Identify successful strategies in high-performing states
    • Coordinate national campaigns
    • Collaborate with multiple stakeholders to improve outreach
    • Optimise platforms for better national reach
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Tracking your Programme Manager metrics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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