What are Supply Chain Analyst metrics? Identifying the optimal Supply Chain Analyst metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.
Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.
Find Supply Chain Analyst metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Supply Chain Analyst metrics and KPIs 1. Demand Orders Growth Rate Measures the rate at which demand orders increase or decrease compared to previous months or quarters
What good looks like for this metric: 5-10% growth month-over-month
Ideas to improve this metric Enhance marketing campaigns Improve customer service Offer discounts or promotions Expand product range Optimize supply chain efficiency 2. Sales Cost Percentage The proportion of sales cost relative to total revenue, indicating efficiency in converting costs to sales
What good looks like for this metric: 20-30% of total revenue
Ideas to improve this metric Negotiate better supplier contracts Reduce overhead costs Utilise scalable sales channels Implement efficient inventory management Automate sales operations to reduce expenses 3. Quarterly Revenue Comparison Compares total revenue earned in each quarter to identify seasonal trends and sales performance
What good looks like for this metric: Consistent growth per quarter
Ideas to improve this metric Boost marketing during high-sales periods Plan product launches in high-demand seasons Adjust pricing strategies based on seasonality Increase cross-selling activities Evaluate and pivot based on quarterly outcomes 4. Order Fulfillment Rate Percentage of demand orders successfully fulfilled within the expected time
What good looks like for this metric: 95-98% fulfillment rate
Ideas to improve this metric Streamline the order processing system Ensure adequate stock levels Enhance supplier relationships Implement real-time tracking systems Train staff on efficient order handling 5. Monthly Sales Variance Tracks variations in sales month over month to identify fluctuations and trends
What good looks like for this metric: +/- 5% variance
Ideas to improve this metric Analyse customer feedback for insights Invest in demand forecasting tools Strengthen seasonal product offerings Balance promotions to smoothen sales dips Regularly review and adjust sales strategies
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1. Operational Cost Ratio The ratio of operational costs to total revenue, used to determine the cost-effectiveness of operations
What good looks like for this metric: 25-35%
Ideas to improve this metric Automate manual processes Negotiate better supplier contracts Implement lean management techniques Regularly review and adjust budgets Reduce waste and inefficiencies 2. Average Order Fulfilment Time The average time taken from receiving an order to its delivery, indicating the efficiency of the fulfilment process
What good looks like for this metric: 24-48 hours
Ideas to improve this metric Streamline warehouse processes Enhance inventory management Use reliable shipping partners Adopt real-time tracking systems Train staff for faster processing 3. First Pass Yield The percentage of products manufactured correctly without any need for rework, showing the efficiency of the production process
What good looks like for this metric: 95-99%
Ideas to improve this metric Implement quality control measures Use advanced manufacturing techniques Provide ongoing employee training Conduct regular equipment maintenance Analyse and address defect trends 4. Inventory Turnover Ratio The ratio of cost of goods sold to average inventory, indicating how efficiently inventory is managed
What good looks like for this metric: 6-12 times per year
Ideas to improve this metric Optimise inventory levels Improve demand forecasting Enhance supplier relationships Implement just-in-time inventory systems Increase marketing and sales efforts 5. Customer Satisfaction Score (CSAT) A measure of customer satisfaction with the operational aspects of the company, usually gathered through surveys
What good looks like for this metric: 80-90%
Ideas to improve this metric Improve customer service training Collect and act on customer feedback Enhance product quality Ensure timely delivery Streamline return processes
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1. Inventory Turnover Ratio Measures how often inventory is sold and replaced over a period. Calculated by dividing cost of goods sold by average inventory
What good looks like for this metric: 2 to 4 times per year
Ideas to improve this metric Analyse inventory levels regularly Offer discounts on slow-moving products Optimize supply chain processes Increase product visibility through promotions Bundle products to increase sales 2. Sell-Through Rate The percentage of inventory sold compared to the amount of inventory received. Calculated by dividing units sold by the initial inventory received
What good looks like for this metric: 80% or higher
Ideas to improve this metric Enhance marketing efforts Rotate inventory displays regularly Improve sales staff training Utilize customer feedback for improvements Focus promotions on best-selling products 3. Gross Margin Return On Investment (GMROI) Measures the profit a company makes on its inventory investment. Calculated by dividing gross margin by average inventory cost
What good looks like for this metric: $2 or higher
Ideas to improve this metric Negotiate better terms with suppliers Improve pricing strategies Reduce inventory holding costs Focus on high-margin products Limit discounting on high-margin products 4. Days Sales Of Inventory (DSI) Indicates the average time in days that a company takes to turn its inventory into sales. Lower values are better
What good looks like for this metric: 30 to 60 days
Ideas to improve this metric Improve demand forecasting Implement automated inventory management systems Enhance supplier relationships Streamline supply chain processes Conduct regular inventory audits 5. Customer Feedback And Satisfaction Score Measure of customer satisfaction with the existing product line, usually through surveys or reviews
What good looks like for this metric: 4 out of 5 or higher
Ideas to improve this metric Actively solicit customer feedback Enhance product quality based on feedback Implement a customer loyalty program Improve customer service experiences Address any negative feedback promptly
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1. Conversion Rate The percentage of visitors who purchase a product after visiting the best sellers section
What good looks like for this metric: 2-5%
Ideas to improve this metric Enhance product descriptions Provide clear calls to action Use high-quality images Offer competitive pricing Simplify checkout process 2. Average Order Value The average amount spent each time a customer places an order from best sellers
What good looks like for this metric: $50-$100
Ideas to improve this metric Include product bundling discounts Highlight complimentary products Provide free shipping thresholds Promote limited-time offers Suggest upsells and cross-sells 3. Customer Engagement Rate The level of customer interaction with best seller listings, measured by clicks, shares, or comments
What good looks like for this metric: 20-30%
Ideas to improve this metric Utilise engaging social proof Incorporate interactive elements Use compelling ad copy Personalise content recommendations Ensure mobile-friendly design 4. Stock Turnover Ratio The rate at which inventory of best sellers is sold and replaced over a period of time
What good looks like for this metric: 5-7
Ideas to improve this metric Optimise inventory management Predict demand trends accurately Accelerate restocking processes Enhance supplier relationships Increase sales through on-site promotions 5. Customer Satisfaction Score A measure of how satisfied customers are with their shopping experience of best sellers
What good looks like for this metric: 70-85%
Ideas to improve this metric Gather regular feedback Enhance customer support Offer product quality guarantees Create user-friendly navigation Resolve complaints promptly
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Tracking your Supply Chain Analyst metrics Having a plan is one thing, sticking to it is another.
Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process .
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
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