What are Logistics metrics? Finding the right Logistics metrics can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.
Transfer these examples to your app of choice, or opt for Tability to help keep you on track.
Find Logistics metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Logistics metrics and KPIs 1. On-time Arrival Rate Percentage of containers arriving at the port on schedule
What good looks like for this metric: 95%-99%
Ideas to improve this metric Automate scheduling notices Use real-time tracking tools Coordinate with logistics partners Optimise route planning Implement contingency protocols 2. Container Dwell Time Average time containers remain at the terminal before offloading
What good looks like for this metric: 2-3 days
Ideas to improve this metric Upgrade processing systems Streamline customs procedures Enhance coordination with transport Schedule timed offloading Implement penalty charges for delays 3. Container Utilisation Rate Percentage of container space effectively used during transport
What good looks like for this metric: 80%-85%
Ideas to improve this metric Conduct regular audits Implement container sharing Evaluate cargo plans Invest in container optimisation software Train staff on best loading practices 4. Compliance Incidents Number of compliance-related issues reported in container tracking
What good looks like for this metric: 1-2 per quarter
Ideas to improve this metric Conduct regular staff training Update compliance protocols Implement an incident reporting system Review past incidents for trends Foster a culture of transparency 5. System Uptime Percentage of time the Trutrack system is operating without issues
What good looks like for this metric: 99%-99.9%
Ideas to improve this metric Schedule regular system maintenance Use reliable servers Ensure adequate IT support Implement redundancy measures Monitor system performance continuously
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1. Delivery Time Reduction Measures the reduction in delivery time from point of origin to destination, indicating efficiency improvements
What good looks like for this metric: 1-2 days reduction
Ideas to improve this metric Implement predictive analytics for route optimization Use real-time tracking and monitoring systems Enhance communication between stakeholders Adopt automated warehouse systems Regularly review and refine processes 2. Sustainability Index Evaluates the environmental, social, and economic sustainability of logistics operations
What good looks like for this metric: Score of 70-80 out of 100
Ideas to improve this metric Switch to electric or hybrid vehicles Promote sustainable sourcing and suppliers Implement waste reduction initiatives Conduct regular sustainability audits Educate stakeholders on sustainable practices 3. Cost Efficiency Compares the total logistics cost savings relative to the performance improvements achieved
What good looks like for this metric: 10-15% cost reduction
Ideas to improve this metric Negotiate better rates with carriers Invest in technology that reduces manual errors Optimize warehouse space and processes Scale operations to benefit from economies of scale Develop partnerships for cost-sharing 4. Customer Satisfaction Score Assesses customer satisfaction with logistics services, gauging overall experience
What good looks like for this metric: 80-90% satisfaction rate
Ideas to improve this metric Regular surveys and feedback collection Personalize customer interactions Resolve issues promptly and effectively Enhance transparency and visibility of logistics processes Continuously update customers on delivery status 5. Operational Efficiency Evaluates the ratio of output produced to the inputs used, reflecting process efficiency improvements
What good looks like for this metric: Increase of 15-20%
Ideas to improve this metric Streamline standard operating procedures Use data analytics for decision making Train employees in lean techniques Automate repetitive tasks Conduct regular performance evaluations
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1. Container Processing Time Average time taken to process each container from arrival to storage.
What good looks like for this metric: 1 to 2 hours per container
Ideas to improve this metric Streamline processing procedures Implement technology for tracking Conduct regular staff training Optimize layout for efficiency Schedule peak time workforce effectively 2. Employee Utilization Rate Percentage of time employees are actively working on container handling.
What good looks like for this metric: 75% to 85%
Ideas to improve this metric Adjust shift schedules based on demand Cross-train employees for versatility Monitor workload distribution Implement performance tracking Use analytics to forecast demand 3. Container Handling Capacity Maximum number of containers that can be processed per day by the current workforce.
What good looks like for this metric: Varies based on operation scale
Ideas to improve this metric Assess and reallocate resources Enhance workplace ergonomics Adopt automated solutions Identify process bottlenecks Increase employee support 4. Error Rate in Container Processing Percentage of processing errors made by employees while handling containers.
What good looks like for this metric: Less than 2%
Ideas to improve this metric Standardize operating procedures Implement quality control checks Provide focused error-specific training Analyze error trends regularly Encourage a feedback culture 5. Employee Satisfaction Rate Level of employee satisfaction and morale among container handling staff.
What good looks like for this metric: Above 80%
Ideas to improve this metric Provide incentives and recognition Conduct regular satisfaction surveys Improve working conditions Foster an open communication environment Support career development opportunities
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1. Attendance Rate The percentage of invited guests who attended the event, calculated by dividing the number of attendees by the number of invited guests.
What good looks like for this metric: 70-90% for corporate events
Ideas to improve this metric Send reminders to invitees Provide incentives for attendance Ensure convenient event location Engage with potential attendees on social media Offer multiple registration options 2. Registration Conversion Rate The percentage of people who registered after visiting the event page, determined by dividing the number of registrations by the number of page visitors.
What good looks like for this metric: 15-25% conversion rate
Ideas to improve this metric Simplify the registration process Highlight early bird discounts Display testimonials from past events Enhance the visual appeal of the event page Use strong call-to-action buttons 3. On-Time Arrival Rate The percentage of attendees who arrive at the event on time, calculated by dividing the number of on-time arrivals by the total number of attendees.
What good looks like for this metric: 85-95% of attendees
Ideas to improve this metric Communicate clear event schedules Provide detailed venue directions Offer pre-event engagement activities Send day-of reminders Ensure efficient check-in process 4. Repeat Attendance Rate The percentage of attendees who have previously attended past events, found by dividing repeat attendees by total current attendees.
What good looks like for this metric: 20-30% repeat attendees
Ideas to improve this metric Create loyalty programs Offer exclusive content for returning attendees Conduct surveys to gather feedback Develop strong networking opportunities Nurture relationships through follow-up communications 5. Social Media Engagement The level of interaction (likes, shares, comments) on social media posts related to the event, indicating the event's reach and excitement level.
What good looks like for this metric: Varies by platform and audience size
Ideas to improve this metric Craft engaging event teasers Use event-specific hashtags Live-tweet updates during the event Host giveaways or contests Encourage attendees to share experiences
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1. Inventory Accuracy Rate The percentage of inventory records that are accurate when compared to physical counts
What good looks like for this metric: 95% or higher
Ideas to improve this metric Implement regular cycle counts Utilise barcode/RFID systems Conduct thorough training for staff Review and update inventory records regularly Analyse discrepancies and correct processes 2. Stock Turnover Rate The number of times inventory is sold or used in a time period compared to the average inventory
What good looks like for this metric: 4 to 6 times per year
Ideas to improve this metric Adjust reorder levels and frequency Monitor sales and usage trends Identify slow-moving items and clear them Negotiate with suppliers for optimal order quantities Integrate demand forecasting tools 3. Backorder Rate The percentage of customer orders that cannot be filled at the scheduled time due to lack of inventory
What good looks like for this metric: Less than 10%
Ideas to improve this metric Improve demand forecasting accuracy Increase safety stock for critical items Collaborate with suppliers on lead times Enhance order fulfilment processes Utilise data analytics for better insights 4. Days of Inventory on Hand (DOH) The average number of days that inventory is held before it is sold or used
What good looks like for this metric: 45 to 60 days
Ideas to improve this metric Optimise inventory mix based on demand Implement just-in-time ordering Improve marketing strategies to boost sales Utilise warehouse space efficiently Develop partnerships with reliable suppliers 5. Carrying Cost of Inventory The total cost of holding onto inventory, typically a percentage of total inventory costs
What good looks like for this metric: 20% to 30% of inventory value
Ideas to improve this metric Reduce excess inventory levels Improve inventory turnover Negotiate better terms with suppliers Utilise technology to monitor costs closely Enhance inventory flow and minimise holding time
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1. Inventory Accuracy Rate Measures the percentage of inventory records that match the physical count
What good looks like for this metric: Typically around 95-99%
Ideas to improve this metric Implement regular cycle counts Enhance employee training programmes Utilise an automated inventory management system Conduct root cause analysis on discrepancies Improve data entry processes 2. Shrinkage Rate Quantifies the loss of inventory due to factors like theft, damage, or miscounting
What good looks like for this metric: Typically around 1-3%
Ideas to improve this metric Strengthen security measures Improve inventory handling practices Conduct regular audits Implement loss prevention policies Enhance employee accountability 3. Order Fulfilment Accuracy Tracks the percentage of orders correctly picked, packed, and shipped without mistakes
What good looks like for this metric: Typically around 95-99%
Ideas to improve this metric Enhance order verification processes Invest in pick-to-light or voice picking technology Regularly train order fulfilment staff Implement barcode scanning processes Regularly audit orders 4. Stockout Rate Indicates the percentage of items not available when needed
What good looks like for this metric: Typically below 5%
Ideas to improve this metric Optimise forecast and demand planning Improve supplier relationships Conduct regular stock level assessments Utilise just-in-time replenishment Implement safety stock levels 5. Turnover Rate Measures how quickly inventory is sold and replaced over a period
What good looks like for this metric: Varies by industry; generally higher is better
Ideas to improve this metric Enhance inventory management practices Conduct market trend analysis Optimise pricing strategies Improve demand forecasting accuracy Regularly review slow-moving inventory
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Tracking your Logistics metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
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