The plan to track progress on GRC MSSP compliance emphasizes maintaining high standards across various compliance metrics. Achieving a 95% compliance rate ensures the organization aligns with regulatory requirements, essential for safeguarding reputation and avoiding legal pitfalls. Conducting regular compliance audits and implementing automated monitoring are vital steps to reach this benchmark.
Minimizing policy violation frequency is critical to avoid disruptions and maintain operational integrity, with a target of fewer than two violations per month. Increasing employee awareness through frequent policy reviews and promoting a culture of compliance are recommended improvements.
Ensuring a high audit finding closure rate, with a goal of 90% findings closed on time, reflects an organization’s commitment to accountability. Streamlining the closure process and setting realistic timelines encourage timely resolution of issues. Lastly, maintaining high customer satisfaction with a compliance satisfaction score of 4 out of 5 demonstrates transparency and engagement with customers, ultimately enhancing trust.
Top 5 metrics for GRC MSSP Compliance
1. Compliance Rate
Percentage of compliance achieved against the regulatory requirements
What good looks like for this metric: 95% compliance rate
How to improve this metric:- Conduct regular compliance audits
- Ensure up-to-date compliance training
- Implement automated compliance monitoring
- Utilise compliance management tools
- Regularly update compliance policies
2. Policy Violation Frequency
Number of times compliance policies are violated
What good looks like for this metric: Less than 2 per month
How to improve this metric:- Increase employee policy awareness
- Conduct frequent policy reviews
- Promote a culture of compliance
- Improve policy accessibility
- Establish clear consequences for violations
3. Audit Finding Closure Rate
Percentage of audit findings that are closed within the specified time frame
What good looks like for this metric: 90% of findings closed on time
How to improve this metric:- Increase accountability for closing findings
- Streamline the closure process
- Provide resources for corrective actions
- Set realistic timelines for closure
- Regular progress check-ins
4. Employee Awareness Level
Percentage of employees who are aware of compliance requirements
What good looks like for this metric: 85% of employees aware
How to improve this metric:- Implement regular training sessions
- Use quizzes to test awareness
- Provide onboarding compliance training
- Display compliance information visibly
- Encourage open discussions on compliance
5. Customer Satisfaction with Compliance
Customer feedback rating regarding the organisation's compliance standards
What good looks like for this metric: 4 out of 5 satisfaction score
How to improve this metric:- Conduct customer feedback surveys
- Address compliance-related complaints promptly
- Publicise compliance achievements
- Provide transparency on compliance processes
- Engage customers in compliance improvement initiatives
How to track GRC MSSP Compliance metrics
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your metrics.
