What are Technology Team metrics? Identifying the optimal Technology Team metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.
You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.
Find Technology Team metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Technology Team metrics and KPIs 1. MSME Onboarding Rate Number of new MSMEs registered per month in each state
What good looks like for this metric: 500 MSMEs per state per month
Ideas to improve this metric Implement targeted marketing campaigns Streamline registration process Offer onboarding incentives Enhance user experience on registration platform Facilitate partnerships with local business organisations 2. Adoption Funnel Conversion Percentage progression from onboarding to loan submission
What good looks like for this metric: 70% profile completion rate
Ideas to improve this metric Identify and address common drop-off points Simplify application process Provide users with progress guidance Enhance support and FAQs Use data analytics to personalise follow-ups 3. Active Users Percentage of onboarded MSMEs submitting applications or accessing services monthly
What good looks like for this metric: Industry-specific % benchmarks
Ideas to improve this metric Engage users with newsletters or updates Implement feedback loops with users Offer exclusive services or discounts Provide educational resources to users Monitor and adapt to usage trends 4. Drop-off Points Percentage abandonment at each stage of the adoption funnel
What good looks like for this metric: Industry-specific % reduction
Ideas to improve this metric Regularly review and improve each funnel stage Collect and analyse feedback from users Implement optional steps to ease process Ensure technical stability of platforms Provide real-time assistance 5. Aggregated Funnel Metrics National averages for onboarding, conversions, and active users
What good looks like for this metric: 60% overall conversion rate
Ideas to improve this metric Collate and compare state-level data Identify successful strategies in high-performing states Coordinate national campaigns Collaborate with multiple stakeholders to improve outreach Optimise platforms for better national reach
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1. Annual Sales Volume The total quantity of plastic products sold within a year
What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035
Ideas to improve this metric Expand market reach through marketing Increase product quality to boost sales Enhance sales team training and incentives Identify and target key industries needing plastic Collaborate with international partners 2. Production Yield The percentage of produced items that meet quality standards
What good looks like for this metric: 95% in 2025, aiming for 99% by 2035
Ideas to improve this metric Implement quality checks at each production phase Invest in modern machinery and technology Train employees on quality control processes Conduct regular maintenance on equipment Incorporate lean manufacturing practices 3. Customer Retention Rate The percentage of customers who continue to buy over time
What good looks like for this metric: 80% in 2025, increasing to 95% by 2035
Ideas to improve this metric Enhance customer service and support Implement a loyalty program Regularly seek customer feedback for improvements Offer personalized deals and discounts Ensure high product quality and consistency 4. Cost per Metric Tonne (MT) The cost incurred to produce one metric tonne of plastic
What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035
Ideas to improve this metric Streamline procurement processes Negotiate better deals with suppliers Optimize production scheduling for efficiency Minimize waste during production Utilize energy-efficient machinery 5. Training Hours per Employee The average number of hours each employee spends in training annually
What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035
Ideas to improve this metric Develop a comprehensive training calendar Encourage online and external training sessions Introduce mentorship programs Link training to career development plans Utilize technology for training modules
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Tracking your Technology Team metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
The best metrics for Improving MSME Programme Performance