What are Innovation metrics? Finding the right Innovation metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.
Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.
Find Innovation metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Innovation metrics and KPIs 1. Project Completion Rate The percentage of design projects completed on time versus those planned at the beginning of a period.
What good looks like for this metric: 80%-90%
Ideas to improve this metric Implement a robust project management system Set clear deadlines and milestones Regularly review progress and adjust resources Enhance team communication and collaboration Provide additional training to enhance skills 2. Innovation Rate The rate at which new and innovative ideas are generated and implemented by the team.
What good looks like for this metric: 10%-15%
Ideas to improve this metric Encourage brainstorming sessions regularly Create a supportive environment for idea sharing Provide resources for research and development Incorporate customer feedback for improvements Set up an incentive system for successful innovations 3. Customer Satisfaction Score A measurement of how products or services delivered by a team meet or surpass customer expectations.
What good looks like for this metric: 80+ (out of 100)
Ideas to improve this metric Conduct regular customer feedback surveys Implement a system for tracking customer complaints Provide exceptional customer service training Refine products based on customer feedback Develop a loyalty programme for repeat customers 4. Time to Market The amount of time it takes for the team to develop a product from concept to market launch.
What good looks like for this metric: 6-12 months
Ideas to improve this metric Streamline development processes Invest in rapid prototyping tools Reduce project bottlenecks through better planning Enhance cross-functional team collaboration Regularly review and reduce unnecessary steps 5. Return on Innovation Investment (ROII) Calculated by taking the returns from new projects minus the investment costs for these projects, divided by the investment costs.
What good looks like for this metric: 20%-30%
Ideas to improve this metric Focus on high-impact projects with clear ROI Allocate budget effectively across projects Measure the success of past innovations Continuously improve project selection processes Encourage frugal innovation to manage costs
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1. Annual Sales Volume The total quantity of plastic products sold within a year
What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035
Ideas to improve this metric Expand market reach through marketing Increase product quality to boost sales Enhance sales team training and incentives Identify and target key industries needing plastic Collaborate with international partners 2. Production Yield The percentage of produced items that meet quality standards
What good looks like for this metric: 95% in 2025, aiming for 99% by 2035
Ideas to improve this metric Implement quality checks at each production phase Invest in modern machinery and technology Train employees on quality control processes Conduct regular maintenance on equipment Incorporate lean manufacturing practices 3. Customer Retention Rate The percentage of customers who continue to buy over time
What good looks like for this metric: 80% in 2025, increasing to 95% by 2035
Ideas to improve this metric Enhance customer service and support Implement a loyalty program Regularly seek customer feedback for improvements Offer personalized deals and discounts Ensure high product quality and consistency 4. Cost per Metric Tonne (MT) The cost incurred to produce one metric tonne of plastic
What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035
Ideas to improve this metric Streamline procurement processes Negotiate better deals with suppliers Optimize production scheduling for efficiency Minimize waste during production Utilize energy-efficient machinery 5. Training Hours per Employee The average number of hours each employee spends in training annually
What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035
Ideas to improve this metric Develop a comprehensive training calendar Encourage online and external training sessions Introduce mentorship programs Link training to career development plans Utilize technology for training modules
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1. System Uptime The percentage of time the infrastructure is operational and accessible to users.
What good looks like for this metric: 99.9%
Ideas to improve this metric Implement redundancy systems Perform regular maintenance checks Upgrade hardware components Monitor using advanced tools Develop a disaster recovery plan 2. Service Response Time The average time taken to respond to service requests or queries from users.
What good looks like for this metric: Less than 3 seconds
Ideas to improve this metric Optimise server configurations Use load balancing techniques Increase bandwidth availability Implement caching strategies Enhance database management 3. User Satisfaction Score A measure of user satisfaction collected through surveys and feedback forms.
What good looks like for this metric: Above 85%
Ideas to improve this metric Conduct regular user feedback sessions Implement a user-friendly interface Deliver consistent customer support Analyse feedback for improvements Introduce regular updates based on suggestions 4. Innovation Adoption Rate The percentage of new features or innovations adopted by users over time.
What good looks like for this metric: Above 60%
Ideas to improve this metric Promote new features actively Provide training sessions for users Offer incentives for early adoption Simplify the onboarding process Use user testimonials to encourage uptake 5. Incident Resolution Time The average time taken to resolve incidents or issues reported within the infrastructure.
What good looks like for this metric: Under 4 hours
Ideas to improve this metric Maintain a knowledgeable support team Use automated incident detection Streamline the issue escalation process Maintain a robust incident management tool Review and refine resolution procedures
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Tracking your Innovation metrics Having a plan is one thing, sticking to it is another.
Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process .
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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