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Assistant Store Manager metrics and KPIs

What are Assistant Store Manager metrics?

Identifying the optimal Assistant Store Manager metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find Assistant Store Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Assistant Store Manager metrics and KPIs

Metrics for Team Manager and ASM performance

  • 1. Team member satisfaction score

    Measures the satisfaction and engagement level of team members under each manager by using surveys and feedback forms

    What good looks like for this metric: 75% satisfaction rate

    Ideas to improve this metric
    • Conduct regular one-on-one meetings
    • Encourage open communication
    • Provide professional development opportunities
    • Recognise and reward team achievements
    • Address issues and concerns promptly

  • 2. Project delivery on time

    Calculates the percentage of projects or tasks delivered within the deadline across all supervised teams

    What good looks like for this metric: 90% on-time delivery

    Ideas to improve this metric
    • Improve time management skills
    • Set realistic and clear deadlines
    • Prioritise urgent tasks efficiently
    • Regularly monitor project progress
    • Provide resources for better project management

  • 3. Task completion rate

    Tracks the percentage of tasks completed by Assistant Store Managers (ASMs) compared to the tasks assigned over a period of time

    What good looks like for this metric: 85% task completion rate

    Ideas to improve this metric
    • Use task management tools
    • Provide training for efficiency
    • Set clear expectations
    • Offer support when needed
    • Track and analyse task bottlenecks

  • 4. Sales growth rate

    Monitors the percentage growth in sales managed by ASMs over a specific period

    What good looks like for this metric: 5% quarterly growth

    Ideas to improve this metric
    • Implement effective sales strategies
    • Enhance customer relationship management
    • Conduct market analysis
    • Train staff in sales techniques
    • Monitor and adjust pricing strategies

  • 5. Customer feedback rating

    Evaluates the ratings received from customers regarding their experience and satisfaction with the service

    What good looks like for this metric: 4 out of 5 rating

    Ideas to improve this metric
    • Improve customer service training
    • Encourage feedback from customers
    • Act on customer suggestions
    • Ensure prompt service delivery
    • Regularly review service quality
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Implement these metrics

Tracking your Assistant Store Manager metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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