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Qa Tester metrics and KPIs

What are Qa Tester metrics?

Finding the right Qa Tester metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

Find Qa Tester metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Qa Tester metrics and KPIs

Metrics for Software Engineering Research

  • 1. Defect Density

    Defect density measures the number of defects confirmed in the software during a specific period of development divided by the size of the software.

    What good looks like for this metric: Less than 1 defect per 1,000 lines of code

    Ideas to improve this metric
    • Implement peer code reviews
    • Conduct regular testing phases
    • Adopt test-driven development
    • Use static code analysis tools
    • Enhance developer training programmes
  • 2. Code Coverage

    Code coverage is the percentage of your code which is tested by automated tests.

    What good looks like for this metric: 80% - 90%

    Ideas to improve this metric
    • Review untested code sections
    • Invest in automated testing tools
    • Aim for high test case quality
    • Integrate continuous integration practices
    • Regularly refactor and simplify code
  • 3. Cycle Time

    Cycle time measures the time from when work begins on a feature until it's released to production.

    What good looks like for this metric: 1 - 5 days

    Ideas to improve this metric
    • Streamline build processes
    • Improve collaboration tools
    • Enhance team communication rituals
    • Limit work in progress (WIP)
    • Automate repetitive tasks
  • 4. Technical Debt

    Technical debt represents the implied cost of future rework caused by choosing an easy solution now instead of a better approach.

    What good looks like for this metric: Under 5% of total project cost

    Ideas to improve this metric
    • Regularly refactor existing code
    • Set priority levels for debt reduction
    • Maintain comprehensive documentation
    • Conduct technical debt assessments
    • Encourage practices to avoid accumulating debt
  • 5. Customer Satisfaction

    Customer satisfaction measures the level of contentment clients feel with the software, often gauged through surveys.

    What good looks like for this metric: Above 80% satisfaction rate

    Ideas to improve this metric
    • Gather feedback through surveys
    • Implement a user-centric design approach
    • Enhance customer support services
    • Ensure frequent updates and improvements
    • Analyse and respond to customer complaints

Tracking your Qa Tester metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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