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Property Manager metrics and KPIs

What are Property Manager metrics?

Crafting the perfect Property Manager metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Property Manager metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Property Manager metrics and KPIs

Metrics for End-to-End Property Ecosystem

  • 1. User Adoption Rate

    The percentage of users who register and actively use the platform regularly after signing up

    What good looks like for this metric: 60-70% within the first year

    Ideas to improve this metric
    • Enhance user onboarding experience
    • Offer introductory tutorials and resources
    • Provide incentives for active usage
    • Monitor and respond to user feedback
    • Keep the interface user-friendly and intuitive

  • 2. Time Saved on Administrative Tasks

    The reduction in time spent on manual property management tasks by using the platform

    What good looks like for this metric: 20-30% reduction in the first year

    Ideas to improve this metric
    • Automate frequent tasks like rent collection
    • Implement efficient scheduling tools
    • Streamline communication channels
    • Ensure seamless integration with existing tools
    • Provide analytics for process optimization

  • 3. Customer Satisfaction Score

    A score derived from customer feedback surveys reflecting their satisfaction with the platform

    What good looks like for this metric: Above 80% satisfaction

    Ideas to improve this metric
    • Regularly collect user feedback
    • Act on common complaints and suggestions
    • Offer 24/7 customer support
    • Conduct regular usability testing
    • Continuously update features based on user needs

  • 4. Platform Downtime

    The amount of time the platform is unavailable due to crashes or maintenance

    What good looks like for this metric: Less than 1% downtime

    Ideas to improve this metric
    • Implement robust server monitoring
    • Ensure quick response to incidents
    • Schedule regular maintenance checks
    • Provide redundancy systems
    • Keep the software updated and patched

  • 5. Revenue Generation

    The total income generated from subscription fees and other platform services

    What good looks like for this metric: Increase by 15% annually

    Ideas to improve this metric
    • Expand service offerings
    • Implement tiered subscription plans
    • Develop strategic partnerships
    • Offer promotional discounts
    • Enhance value propositions
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Implement these metrics

Tracking your Property Manager metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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