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It Staff metrics and KPIs

What are It Staff metrics?

Crafting the perfect It Staff metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find It Staff metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of It Staff metrics and KPIs

Metrics for iOS Device Migration

  • 1. Migration Completion Rate

    The percentage of iOS devices successfully migrated to Microsoft Intune

    What good looks like for this metric: 90-95%

    Ideas to improve this metric
    • Develop a detailed migration plan
    • Conduct pilot testing before full rollout
    • Ensure adequate training for IT staff
    • Engage in continuous monitoring and feedback
    • Allocate sufficient resources for the project

  • 2. Post-Migration Device Performance

    Measure the performance of devices post-migration, focusing on speed and application responsiveness

    What good looks like for this metric: Performance increase of 10-20%

    Ideas to improve this metric
    • Optimize device settings during migration
    • Update applications to the latest versions
    • Conduct regular performance assessments
    • Encourage employee feedback for improvements
    • Monitor and address any reported issues promptly

  • 3. Security Incident Reduction

    Track the number of security incidents after migration compared to before

    What good looks like for this metric: Reduction of incidents by 30%

    Ideas to improve this metric
    • Enhance device security configurations
    • Educate users about security best practices
    • Implement regular security audits
    • Continuous monitoring for any anomalies
    • Use threat intelligence platforms

  • 4. User Satisfaction Score

    Survey scores from users regarding their satisfaction with the new system

    What good looks like for this metric: 70% satisfaction rate

    Ideas to improve this metric
    • Conduct user training sessions
    • Offer a user-friendly interface
    • Provide efficient troubleshooting support
    • Incorporate user feedback into improvements
    • Continuously update support materials

  • 5. Network Access Success Rate

    The percentage of successful network access attempts post-migration

    What good looks like for this metric: Above 95%

    Ideas to improve this metric
    • Ensure seamless network integration
    • Update network policies for Intune compatibility
    • Test network access at regular intervals
    • Implement redundancy measures
    • Provide support for network connectivity issues
migrationperformanceit-staffsecurity-analystit-supportnetwork-management
Implement these metrics

Tracking your It Staff metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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