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tability.ioWhat are Employee Communication Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.
We understand that setting OKRs can be challenging, so we have prepared a set of examples tailored for Employee Communication Team. Take a peek at the templates below to find inspiration and kickstart your goal-setting process.
If you want to learn more about the framework, you can read our OKR guide online.
Employee Communication Team OKRs examples
We've added many examples of Employee Communication Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
OKRs to foster a motivational and engaging work environment
ObjectiveFoster a motivational and engaging work environment
KREnhance internal communication channels improving employee satisfaction ratings by 25%
Conduct satisfaction surveys to identify improvement areas- Create an internal communication platform for real-time updates
- Implement weekly team meetings to engage open communication
- KRImplement a recognition scheme, appreciating 100% exceptional employee contributions
- Communicate the scheme to all employees
- Develop a structure for the recognition scheme
- Draft criteria for identifying exceptional employee contributions
- KRConduct bi-weekly innovative team-building activities to boost morale by 30%
OKRs to develop an improved, fully transparent communication system
- ObjectiveDevelop an improved, fully transparent communication system
- KRAchieve 20% reduction in communication-related errors and misunderstanding
- Conduct frequent training sessions on effective communication
- Implement clear, concise communication protocols company-wide
- Institute a system for clarifying misunderstood messages
- KRDesign and implement a standardized, easy-to-use communication platform for all team members
- Create a user-friendly platform prototype
- Identify key communication needs of all team members
- Train team members on platform usage
- KRIncrease employee satisfaction rate with communication transparency to above 85%
- Conduct anonymous surveys to identify communication issues
- Implement regular, clear, and open communication company-wide
- Provide feedback training for all team leaders
OKRs to strengthen team communication for remote workers utilizing Slack
- ObjectiveStrengthen team communication for remote workers utilizing Slack
- KREnhance clarity of messages through a 15% decrease in miscommunication
- Develop a standardized communication framework with clear guidelines for effective messaging
- Conduct regular trainings and workshops on active listening and verbal/non-verbal communication
- Implement a feedback system to address and resolve any miscommunication promptly
- Encourage the use of visual aids or diagrams to supplement written or spoken communication
- KRIncrease the utilization of Slack's collaboration features by 30%
- Create and distribute a comprehensive guide highlighting Slack's collaboration features
- Encourage team leaders to incorporate Slack's collaboration tools into their daily workflows
- Regularly share success stories and best practices of utilizing Slack's collaboration tools
- Host training sessions to teach employees how to effectively utilize Slack's collaboration features
- KRImprove participation in team channels by at least 25%
- Provide ongoing training and resources on effective communication to support increased participation
- Implement a daily reminder to encourage team members to actively participate in channels
- Share success stories of active participants to inspire and motivate others to join in
- Organize regular team challenges to promote engagement and increase participation in channels
- KRIncrease average response time on Slack by 20%
- Provide regular training and guidance on effective and efficient communication practices
- Analyze response time data to identify bottlenecks and areas for improvement
- Implement productivity tools and shortcuts to streamline communication and reduce response time
- Encourage team members to adopt time management techniques to prioritize and respond promptly
OKRs to enhance employee dedication via communication optimization
- ObjectiveEnhance employee dedication via communication optimization
- KRReduce communication gap by achieving 85% timely response rate on internal chat platform
- Implement automatic reminders for unanswered chats every two hours
- Train employees on the importance of timely responses
- Monitor response rates weekly and address lapses
- KRImplement bi-weekly team meetings to increase interaction by 60%
- Track and measure meeting interaction increase
- Establish a bi-weekly team meeting schedule
- Prepare relevant discussion points to stimulate interaction
- KRAccomplish 90% positive feedback on anonymous communication satisfaction survey
OKRs to launch a successful employee advocacy program
- ObjectiveLaunch a successful employee advocacy program
- KRMeasure and demonstrate a 15% improvement in brand impact due to advocacy
- Implement customer advocacy strategies effectively
- Identify key metrics for evaluating brand impact
- Analyze and report increased brand impact
- KRTrain 75% of employees on advocacy program within quarter
- Identify suitable advocacy program instructors
- Schedule advocacy training sessions for employees
- Monitor and document participation rates
- KRIncrease internal program adoption by 25%
- Implement incentive schemes for program adoption
- Develop engaging internal communication about program benefits
- Provide comprehensive training for effective program usage
OKRs to enhance engagement and commitment via effective communication
- ObjectiveEnhance engagement and commitment via effective communication
- KRIntroduce bi-weekly inter-departmental meetings with 95% attendance
- Design an engaging and relevant meeting agenda
- Draft and distribute a meeting calendar to all departments
- Implement a strict, yet incentivizing attendance policy
- KRAchieve a 20% increase in positive feedback on internal communication through anonymous surveys
- Enhance the anonymity of feedback surveys
- Encourage prompt and constructive feedback
- Implement weekly training for improving internal communication skills
- KRImprove internal communication by launching a company-wide newsletter reaching 100% of staff
- Determine relevant content for the company-wide newsletter
- Design the newsletter layout and format
- Set up a distribution system reaching all staff
OKRs to enhance intra-team communication among managers and staff
- ObjectiveEnhance intra-team communication among managers and staff
- KRIncrease the participation in weekly team meetings by 50%
- Reward employee contributions to discussions
- Implement a rotating chair for each meeting
- Create engaging meeting agendas that promote discussion
- KRImplement a monthly feedback system for all employees by end of Q2
- Design survey for collecting employee feedback
- Schedule recurring monthly feedback sessions
- Establish a system for analyzing feedback
- KRAchieve a 30% improvement in communication-related scores on the annual employee survey
- Introduce communication skills training for all employees
- Implement weekly team meetings to discuss ongoing projects
- Establish an open-door policy for management
OKRs to instill value-driven mindset across all work processes
- ObjectiveInstill value-driven mindset across all work processes
- KRImplement a values-based company-wide training program with 100% employee completion
- Plan a communication strategy and schedule to notify all employees
- Develop a comprehensive values-centric training curriculum for all staff
- Monitor and track employee progress to ensure full completion
- KRIncrease project successes by 20% demonstrating the applied value mindset
- Develop a success metric tracking system
- Regularly review and analyze project outcomes
- Implement value-based decision-making training for project leaders
- KRMeasure and improve employee satisfaction on value application by 15% through comprehensive surveys
- Administer survey to all employees
- Analyze survey results and implement improvements
- Develop comprehensive employee value application survey
OKRs to increase Internal Customer NPS
- ObjectiveIncrease Internal Customer NPS
- KRImplement at least two new initiatives to enhance internal customer experience
- Develop a comprehensive internal knowledge base to streamline information access and retrieval
- Create a dedicated internal customer support team to provide timely assistance
- Implement regular training sessions to enhance communication and problem-solving skills
- Conduct a survey to gather feedback and identify areas for improvement
- KRAchieve a 10% increase in internal customer NPS score
- Conduct a survey to identify pain points and areas for improvement
- Regularly communicate updates on actions taken based on customer feedback
- Provide training to employees to improve customer service skills
- Implement feedback loops to address customer concerns and gather suggestions
- KRReduce internal customer complaints by 20% through proactive resolution and improved service
- Streamline processes and ensure effective coordination among different departments
- Implement a feedback system to identify potential issues and address them promptly
- Conduct regular training sessions to improve communication and problem-solving skills
- Establish quality control measures to track and monitor customer satisfaction levels
- KRIncrease internal customer satisfaction survey participation rate by 15%
- Conduct regular meetings to communicate the importance of survey participation to employees
- Offer an incentive or reward for employees who actively participate in the survey
- Send personalized email reminders to employees to complete internal customer satisfaction survey
- Simplify the survey process by making it easily accessible and user-friendly
OKRs to boost internal outreach and enhance brand recognition
- ObjectiveBoost internal outreach and enhance brand recognition
- KRAchieve a 30% increase in employee engagement in company wide initiatives
- Create engaging, inclusive intra-office communication channels
- Implement regular employee feedback sessions on company initiatives
- Recognize and reward active employee participation in initiatives
- KRGain 20% more followers on all company social media platforms
- Create engaging and shareable content consistently
- Foster collaboration with relevant influencers
- Implement targeted ad campaigns on each platform
- KRExecute 2 brand promotional activities leading to 40% increase in brand awareness
- Implement, measure, and adjust the promotional strategies
- Identify relevant platforms for brand promotion activities
- Plan and develop engaging promotional content
How to write your own Employee Communication Team OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Employee Communication Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Employee Communication Team OKRs
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Employee Communication Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to strengthen relationship by meeting spouse's needs effectively
- OKRs to enhance children's speaking skills focusing on pronunciation, diction and intonation
- OKRs to enhance pre-audit inspection for REV Vistex controls efficiency
- OKRs to turn customers into advocates
- OKRs to enhance IT operations and service delivery
- OKRs to enhance client relations through first art refusals' follow-up