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What are Quality Improvement OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Improvement to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Quality Improvement OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Quality Improvement OKRs examples
You'll find below a list of Objectives and Key Results templates for Quality Improvement. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to streamline quality control process
ObjectiveStreamline quality control process
KRImplement a digital QC tracking system by 30% project completion
Train staff on new software usage- Research and select suitable digital QC tracking software
- Develop an implementation plan, set up and test the system
- KRImprove speed of QC process by 15%
- Provide training to enhance team proficiency
- Streamline QC procedures for efficiency
- Implement automation in repetitive QC steps
- KRDecrease QC-related errors by 20%
- Implement regular training programs to boost QC team skill levels
- Introduce advanced QA/QC software for error reduction
- Regularly update QC protocols and checklists
OKRs to efficiently prepare a comprehensive Quality Management System (QMS)
- ObjectiveEfficiently prepare a comprehensive Quality Management System (QMS)
- KRTrain 90% of the team on the newly prepared QMS within the deadline
- Identify and enroll team members for the QMS training
- Coordinate the training schedule with the QMS trainer
- Monitor progress and ensure participants meet the deadline
- KRConduct a thorough review of existing processes and identify improvements by 25%
- Develop a strategy to implement 25% process improvements
- Compile a list of current operational processes
- Analyze each process for potential improvements
- KRDraft, edit, and finalize QMS documents with zero errors
- Draft initial QMS documents emphasizing on accuracy and comprehensiveness
- Proofread for errors, finalize and approve QMS documents
- Thoroughly review and edit drafted documents meticulously
OKRs to enhance Salesforce Lead Quality
- ObjectiveEnhance Salesforce Lead Quality
- KRImprove lead scoring accuracy by 10% through data enrichment activities
- Analyze current lead scoring model efficiency
- Implement strategic data enrichment techniques
- Train team on data quality management
- KRLower lead drop-off by 15% through better segmentation
- Create personalized content for segmented leads
- Implement a data-driven lead scoring system
- Develop comprehensive profiles for ideal target customers
- KRAchieve 20% increase in conversion rate of generated leads
- Enhance lead qualification process to improve lead quality
- Implement targeted follow-up strategies to reengage cold leads
- Optimize landing page design to enhance user experience
OKRs to improve the overall quality of data across all departments
- ObjectiveImprove the overall quality of data across all departments
- KRReduce data inconsistencies by 20% through implementing a standardized data entry process
- Implement uniform guidelines for data entry across all departments
- Perform regular audits to maintain data consistency
- Set up training sessions on standardized data entry procedures
- KRIncrease data accuracy to 99% through rigorous data validation checks
- Routinely monitor and correct data inconsistencies
- Train staff on accurate data input methods
- Implement a robust data validation system
- KRDouble the number of regular data audits to ensure continued data quality
- Identify current data audit frequency and benchmark
- Communicate, implement, and track new audit plan
- Establish new audit schedule with twice frequency
OKRs to drive improvement in overall product quality
- ObjectiveDrive improvement in overall product quality
- KRIncrease customer satisfaction score to above 90% through enhanced quality management systems
- Establish a comprehensive customer feedback system
- Implement regular training for quality management techniques
- Analyze and improve existing quality control procedures
- KRReduce manufacturing defects by 15% through process optimisation
- Review and improve quality control procedures
- Implement regular machine maintenance to enhance performance
- Train staff on optimized production techniques
- KRImplement 3 new quality assurance protocols to improve adherence to regulatory standards
- Identify gaps/weaknesses in current quality assurance protocols
- Conduct training session to implement new protocols
- Develop 3 new protocols addressing identified gaps
OKRs to implement a comprehensive and effective continuous improvement spreadsheet
- ObjectiveImplement a comprehensive and effective continuous improvement spreadsheet
- KRValidate and rank each idea, achieving a 100% idea review rate within a quarter
- Review each idea thoroughly for feasibility and relevance
- Rank ideas based on impact and feasibility
- Ensure that all ideas are reviewed and ranked
- KRDefine 5 distinct criteria for judging and reviewing team ideas by end of week 1
- Identify key factors for evaluating team ideas
- Create a draft list of 5 distinct criteria
- Review and finalize criteria by end of Week 1
- KRSolicit 20+ new improvement ideas from team members over the next six weeks
- Offer incentives for the most innovative ideas
- Encourage sharing of new improvement ideas via email
- Schedule brainstorming sessions with team members weekly
OKRs to streamline policy and clinical documentation variations
- ObjectiveStreamline policy and clinical documentation variations
- KRConduct thorough audits on 80% of existing policy and clinical documentation
- Create strategic plan for selecting policies to audit
- Start the documentation auditing process
- Train auditing team on documentation appraisal
- KRImplement upgrades or improvements in 70% of identified discrepancy areas
- Develop plan for implementing necessary upgrades
- Prioritize identified discrepancies based on impact
- Execute improvements in selected discrepancy areas
- KRIncrease compliance in documentation alignment by 50% through targeted staff training
- Develop focused training programs on documentation compliance
- Provide feedback and ongoing support for improved alignment
- Implement regular compliance checks on staff documentation
OKRs to successfully complete the GPU component
- ObjectiveSuccessfully complete the GPU component
- KRReduce the number of performance issues found during testing by 50%
- Integrate automated testing in the development process
- Implement thorough code reviews before initiating tests
- Increase training sessions on effective coding practices
- KRQuality review passed in all 3 stages of the GPU component lifecycle
- Update GPU component lifecycle quality control procedures
- Discuss the successful review outcome with the team
- Document all observations during GPU component lifecycle stages
- KRAchieve 80% project milestone completions on GPU component development by the period end
- Assign experienced team for GPU component development
- Regularly track and review progress of project completion
- Prioritize daily tasks towards the project's milestones
OKRs to enhance wire harnesses through prototyping and continuous improvement
- ObjectiveEnhance wire harnesses through prototyping and continuous improvement
- KRPrototype 3 new designs of automotive wire harnesses for testing
- Arrange testing and data collection process on prototypes
- Sketch initial concepts for 3 different automotive wire harness designs
- Develop physical prototypes based on finalized design sketches
- KRReduce wire harness production defects by 20%
- Provide comprehensive training on wire harness assembly
- Implement routine quality checks during production
- Purchase upgraded, precision manufacturing equipment
- KRIncrease process efficiency to reduce production time by 15%
- Optimize workflow by identifying and removing unnecessary steps
- Train staff in lean manufacturing techniques
- Implement time-tracking software for accurate productivity assessment
OKRs to enhance the resolver team's incident resolution quality
- ObjectiveEnhance the resolver team's incident resolution quality
- KRImplement a new resolution process and train 100% of the team
- Develop effective training materials for the process
- Train entire team on new process
- Design a comprehensive new resolution process
- KRAchieve a 20% increase in satisfactory resolution reports from affected teams
- Periodically evaluate and improve resolution strategies
- Improve communication channels within affected teams
- Implement regular training programs on problem resolution
- KRReduce incident recurrence rate by 25%
- Train employees on incident prevention measures
- Provide proactive maintenance on all operating equipment
- Implement a comprehensive incident tracking system
Quality Improvement OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated Quality Improvement OKR dashboards
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Quality Improvement OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to improve the efficiency and accuracy in account maintenance
- OKRs to boost overall brand visibility
- OKRs to improve data analysis efficacy in higher education using Workday
- OKRs to elevate campaign quality and maintain consistency across all platforms
- OKRs to amplify our brand's unique value and differentiate from competitors
- OKRs to boost brand recognition and awareness in desired market