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3 examples of Testing Team metrics and KPIs

What are Testing Team metrics?

Identifying the optimal Testing Team metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

Find Testing Team metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Testing Team metrics and KPIs

Metrics for Evaluating Test Performance

  • 1. Test Coverage

    Measures the percentage of the codebase tested by automated tests, calculated as (number of lines or code paths tested / total lines or code paths) * 100

    What good looks like for this metric: 70%-90% for well-tested code

    Ideas to improve this metric
    • Increase automation in testing
    • Refactor complex code to simplify testing
    • Utilise test-driven development
    • Regularly update and review test cases
    • Incorporate pair programming

  • 2. Defect Density

    Calculates the number of confirmed defects divided by the size of the software entity being measured, typically measured as defects per thousand lines of code

    What good looks like for this metric: Less than 1 bug per 1,000 lines

    Ideas to improve this metric
    • Conduct thorough code reviews
    • Implement static code analysis
    • Improve developer training
    • Use standard coding practices
    • Perform regular software audits

  • 3. Test Execution Time

    The duration taken to execute all test cases, calculated by summing up the time taken for all tests

    What good looks like for this metric: Shorter is better; aim for less than 30 minutes

    Ideas to improve this metric
    • Optimise test scripts
    • Use parallel testing
    • Remove redundant tests
    • Upgrade testing tools or infrastructure
    • Automate test environment setup

  • 4. Code Churn Rate

    Measures the amount of code change within a given period, calculated as the number of lines of code added, modified, or deleted

    What good looks like for this metric: 5%-10% considered manageable

    Ideas to improve this metric
    • Emphasise on quality over quantity in changes
    • Increase peer code reviews
    • Ensure clear and precise project scopes
    • Monitor team workload to avoid burnout
    • Provide comprehensive documentation

  • 5. User Reported Defects

    Counts the number of defects reported by users post-release, provides insights into the software's real-world performance

    What good looks like for this metric: Strive for zero, but less than 5% of total defects

    Ideas to improve this metric
    • Enhance pre-release testing
    • Gather detailed user feedback
    • Offer user training and resources
    • Implement beta testing
    • Regularly update with patches and fixes
test-coveragedefect-densityquality-assurance-analystsoftware-developerdevelopment-teamtesting-team
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Metrics for Code Security

  • 1. Vulnerability Density

    Measures the number of vulnerabilities per thousand lines of code. It helps to identify vulnerable areas in the codebase that need attention.

    What good looks like for this metric: 0-1 vulnerabilities per KLOC

    Ideas to improve this metric
    • Conduct regular code reviews
    • Use static analysis tools
    • Implement secure coding practices
    • Provide security training for developers
    • Perform security-focused testing

  • 2. Mean Time to Resolve Vulnerabilities (MTTR)

    The average time it takes to resolve vulnerabilities from the time they are identified.

    What good looks like for this metric: Less than 30 days

    Ideas to improve this metric
    • Prioritise vulnerabilities based on severity
    • Automate vulnerability management processes
    • Allocate dedicated resources for vulnerability remediation
    • Establish a clear vulnerability response process
    • Regularly monitor and report on MTTR

  • 3. Percentage of Code Covered by Security Testing

    The proportion of the codebase that is covered by security tests, helping to ensure code is thoroughly tested for vulnerabilities.

    What good looks like for this metric: 90% or higher

    Ideas to improve this metric
    • Increase the frequency of security tests
    • Use automated security testing tools
    • Integrate security tests into the CI/CD pipeline
    • Regularly update and expand test cases
    • Provide training on writing effective security tests

  • 4. Number of Security Incidents

    The total count of security incidents, including breaches, detected within a given period.

    What good looks like for this metric: Zero incidents

    Ideas to improve this metric
    • Implement continuous monitoring
    • Conduct regular penetration testing
    • Deploy intrusion detection systems
    • Educate employees on security best practices
    • Establish a strong incident response plan

  • 5. False Positive Rate of Security Tools

    The percentage of security alerts that are not true threats, which can lead to resource wastage and alert fatigue.

    What good looks like for this metric: Less than 5%

    Ideas to improve this metric
    • Regularly update security tool configurations
    • Train security teams to properly interpret alerts
    • Use machine learning to improve tool accuracy
    • Combine multiple security tools for better context
    • Implement regular reviews of alerts to refine rules
vulnerabilitiestestingsecurity-analystsoftware-developersecurity-teamdevelopment-team
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Metrics for Reprocessed Plastic Recycling

  • 1. Annual Sales Volume

    The total quantity of plastic products sold within a year

    What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035

    Ideas to improve this metric
    • Expand market reach through marketing
    • Increase product quality to boost sales
    • Enhance sales team training and incentives
    • Identify and target key industries needing plastic
    • Collaborate with international partners

  • 2. Production Yield

    The percentage of produced items that meet quality standards

    What good looks like for this metric: 95% in 2025, aiming for 99% by 2035

    Ideas to improve this metric
    • Implement quality checks at each production phase
    • Invest in modern machinery and technology
    • Train employees on quality control processes
    • Conduct regular maintenance on equipment
    • Incorporate lean manufacturing practices

  • 3. Customer Retention Rate

    The percentage of customers who continue to buy over time

    What good looks like for this metric: 80% in 2025, increasing to 95% by 2035

    Ideas to improve this metric
    • Enhance customer service and support
    • Implement a loyalty program
    • Regularly seek customer feedback for improvements
    • Offer personalized deals and discounts
    • Ensure high product quality and consistency

  • 4. Cost per Metric Tonne (MT)

    The cost incurred to produce one metric tonne of plastic

    What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035

    Ideas to improve this metric
    • Streamline procurement processes
    • Negotiate better deals with suppliers
    • Optimize production scheduling for efficiency
    • Minimize waste during production
    • Utilize energy-efficient machinery

  • 5. Training Hours per Employee

    The average number of hours each employee spends in training annually

    What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035

    Ideas to improve this metric
    • Develop a comprehensive training calendar
    • Encourage online and external training sessions
    • Introduce mentorship programs
    • Link training to career development plans
    • Utilize technology for training modules
recycling-metricssustainability-goalssales-managerquality-control-specialistmarketing-departmentproduction-team
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Tracking your Testing Team metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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