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Legal Expert metrics and KPIs

What are Legal Expert metrics?

Finding the right Legal Expert metrics can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Legal Expert metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Legal Expert metrics and KPIs

Metrics for IR and CCMA Risk Management

  • 1. Number of Legal Proceedings

    This measures the total number of legal actions such as labour disputes initiated or pending in the organisation

    What good looks like for this metric: Fewer than 5 cases annually

    Ideas to improve this metric
    • Enhance employee training on company policies
    • Conduct regular audits of HR policies to ensure compliance
    • Implement early resolution programs
    • Increase communication between HR and employees
    • Regularly review and update risk management strategies

  • 2. Settlement Amounts

    Tracks total monetary value spent on settlements in dispute cases

    What good looks like for this metric: Less than $10,000 annually

    Ideas to improve this metric
    • Evaluate alternative dispute resolution methods
    • Review settlement negotiation strategies
    • Enhance legal team expertise
    • Improve early detection systems for disputes
    • Train management on effective negotiation

  • 3. Dispute Resolution Time

    Average time taken to resolve disputes through IR or CCMA

    What good looks like for this metric: Less than 60 days

    Ideas to improve this metric
    • Implement a standardised dispute resolution process
    • Increase prioritisation of cases
    • Streamline administrative procedures
    • Facilitate better access to mediation services
    • Enhance resource allocation for resolution teams

  • 4. Compliance Rate

    Percentage of policies and procedures in line with legal standards

    What good looks like for this metric: Over 95%

    Ideas to improve this metric
    • Regularly update compliance training for staff
    • Schedule frequent compliance reviews
    • Implement a compliance management system
    • Establish a dedicated compliance team
    • Monitor changes in legal requirements

  • 5. Employee Grievance Rate

    Number of grievances raised by employees per year

    What good looks like for this metric: Less than 2 grievances per 100 employees

    Ideas to improve this metric
    • Create open channels for communication
    • Enhance feedback mechanisms
    • Provide conflict resolution workshops
    • Increase transparency in policy implementation
    • Recognise and address root causes of grievances
legal-proceedingscompliance-ratelegal-expertcompliance-officerhuman-resourcesrisk-management
Implement these metrics

Tracking your Legal Expert metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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