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3 examples of Community Engagement metrics and KPIs

What are Community Engagement metrics?

Finding the right Community Engagement metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Community Engagement metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Community Engagement metrics and KPIs

Metrics for Community Care Impact

  • 1. Employee Engagement Score

    Measures how engaged employees are with the community initiatives and their involvement in the organisation’s activities

    What good looks like for this metric: Industry benchmarks generally range from 65% to 85%

    Ideas to improve this metric
    • Increase recognition of active participants
    • Offer regular feedback sessions
    • Facilitate team-building activities
    • Provide training and development opportunities
    • Enhance communication channels
  • 2. Employee Retention Rate

    Percentage of employees who remain with the organisation over a period, indicating satisfaction and loyalty

    What good looks like for this metric: A typical benchmark is 90% annually

    Ideas to improve this metric
    • Provide career advancement opportunities
    • Improve work-life balance offerings
    • Enhance benefits and compensation
    • Organise engagement and wellness programs
    • Foster a transparent work environment
  • 3. Participation Rate in Community Events

    Measures the level of participation by employees in organised community care events

    What good looks like for this metric: Target at least 70% participation rate

    Ideas to improve this metric
    • Make events more inclusive and diverse
    • Align events with employee interests
    • Provide incentives for participation
    • Increase visibility and communication about events
    • Engage leadership to drive participation
  • 4. Employee Satisfaction Survey Results

    Survey results reflecting employees' overall satisfaction with the organisation’s community care initiatives

    What good looks like for this metric: Aim for satisfaction ratings above 75%

    Ideas to improve this metric
    • Conduct focus groups to gather detailed feedback
    • Regularly review and act on survey feedback
    • Enhance communication about the impact of initiatives
    • Introduce flexible community care activities
    • Create mentoring opportunities within initiatives
  • 5. Community Care Initiative Growth Rate

    The rate at which community care initiatives are expanding in terms of scope or participation over time

    What good looks like for this metric: A growth rate of 10% annually is typical

    Ideas to improve this metric
    • Introduce innovative initiatives based on employee feedback
    • Leverage social media to increase reach
    • Partner with external organisations
    • Schedule regular internal events to raise awareness
    • Implement cross-departmental collaborations

Metrics for Mangrove Restoration Progress

  • 1. Area Restored

    The amount of mangrove area that has been restored out of the total target area

    What good looks like for this metric: 80% completion is a good benchmark

    Ideas to improve this metric
    • Increase funding for restoration projects
    • Engage local communities in restoration efforts
    • Implement advanced planting techniques
    • Monitor environmental conditions regularly
    • Partner with environmental organisations
  • 2. Biodiversity Increase

    The increase in the number and types of species in the restored area

    What good looks like for this metric: A 20% increase in species diversity

    Ideas to improve this metric
    • Protect diverse habitats within the restoration area
    • Conduct regular biodiversity surveys
    • Encourage natural regeneration
    • Introduce native mangrove species
    • Reduce human disturbance in the area
  • 3. Carbon Sequestration

    The amount of carbon dioxide absorbed by the restored mangroves

    What good looks like for this metric: Sequester 150 tons of CO2 per hectare per year

    Ideas to improve this metric
    • Select mangrove species with high carbon sequestration potential
    • Increase planting density
    • Maintain mangrove health through regular irrigation
    • Prevent degradation through legal protection
    • Engage in carbon credit programs
  • 4. Community Engagement

    The level of local community involvement in the restoration projects

    What good looks like for this metric: Engage 50% of the local population

    Ideas to improve this metric
    • Host educational workshops
    • Provide incentives for participation
    • Involve communities in decision-making
    • Share benefits of restored mangroves
    • Develop community-led monitoring programs
  • 5. Water Quality Improvement

    The improvement in water quality in and around the restored mangrove area

    What good looks like for this metric: A 30% reduction in pollutants and increase in water clarity

    Ideas to improve this metric
    • Monitor water quality regularly
    • Control upstream pollution sources
    • Encourage natural filtration through mangroves
    • Implement erosion control measures
    • Collaborate with water management agencies

Metrics for Recruitment and inclusion

  • 1. Time to fill

    Average number of days taken to fill a job vacancy from when it was posted until an offer is accepted

    What good looks like for this metric: 30-50 days

    Ideas to improve this metric
    • Streamline the interview process
    • Utilise automated applicant tracking systems
    • Refine job descriptions
    • Leverage recruitment agencies
    • Enhance employer branding
  • 2. Offer acceptance rate

    Percentage of job offers accepted by candidates out of the total offers made

    What good looks like for this metric: 85-95%

    Ideas to improve this metric
    • Ensure competitive compensation packages
    • Improve the candidate experience
    • Communicate career growth opportunities
    • Engage with potential hires pre-offer
    • Conduct market research on industry standards
  • 3. Employee retention rate

    Percentage of employees who remain with the company over a specified period

    What good looks like for this metric: 85-90% annually

    Ideas to improve this metric
    • Enhance onboarding processes
    • Implement employee engagement initiatives
    • Offer continuous training and development
    • Foster a positive work culture
    • Provide clear career advancement paths
  • 4. Diversity ratio

    The ratio of employees from diverse backgrounds compared to the total workforce

    What good looks like for this metric: Varies by industry and location

    Ideas to improve this metric
    • Create inclusive hiring practices
    • Support employee resource groups
    • Offer unconscious bias training
    • Monitor and report on diversity metrics regularly
    • Engage with diverse recruitment sources
  • 5. Employee engagement score

    Measurement of how engaged and satisfied employees are with their work environment

    What good looks like for this metric: 65-85%

    Ideas to improve this metric
    • Conduct regular employee surveys
    • Act on feedback received from employees
    • Implement work-life balance initiatives
    • Encourage open communication
    • Recognise and reward employee contributions

Tracking your Community Engagement metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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