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Virality metrics and KPIs

What are Virality metrics?

Developing an effective Virality metrics can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find Virality metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Virality metrics and KPIs

Metrics for Product Virality

  • 1. Viral Coefficient

    Measures how many new users each existing user brings in. Calculated as (Number of invitations sent by existing users * Conversion rate of the invitations) / Total number of existing users

    What good looks like for this metric: 1.0 or higher

    Ideas to improve this metric
    • Create incentives for users to refer others
    • Simplify the referral process
    • Enhance the referral reward system
    • Optimise onboarding processes for referred users
    • Regularly test and refine referral messages
  • 2. Invite Conversion Rate

    The percentage of invitations sent out that result in new users. Calculated as (Number of successful invites / Total invites sent) * 100

    What good looks like for this metric: 20-30%

    Ideas to improve this metric
    • Personalise invitation messages
    • Optimise follow-up sequences
    • A/B test different invitation templates
    • Offer additional incentives for completion
    • Improve the perceived value of joining
  • 3. Time to First Referral

    The average time it takes for a new user to make their first referral. Calculated by tracking the time between user registration and their first successful referral

    What good looks like for this metric: Within 7 days

    Ideas to improve this metric
    • Create a sense of urgency
    • Provide clear instructions on how to refer
    • Showcase the benefits immediately
    • Use gamification strategies
    • Send targeted reminders
  • 4. User Retention Rate

    Percentage of users who continue to use the product over a specific period. Calculated as (Number of users at end of period – Number of new users during period) / Number of users at start of period * 100

    What good looks like for this metric: 35% after one month

    Ideas to improve this metric
    • Provide continuous value through updates
    • Engage users with regular content
    • Offer personalised experiences
    • Implement user feedback
    • Ensure seamless and user-friendly design
  • 5. Daily Active Users (DAU) / Monthly Active Users (MAU)

    The ratio of daily active users to monthly active users, indicating how sticky the product is. Calculated as DAU / MAU

    What good looks like for this metric: 20% or higher

    Ideas to improve this metric
    • Encourage daily engagement through notifications
    • Develop engaging daily content or features
    • Analyse and replicate behaviours of highly active users
    • Implement loyalty programs
    • Regularly update and improve product features

Tracking your Virality metrics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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