What are Business Leader metrics? Finding the right Business Leader metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.
You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.
Find Business Leader metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Business Leader metrics and KPIs 1. Revenue Growth Rate The percentage increase in a company’s sales from one period to the next
What good looks like for this metric: 10-25% annually
Ideas to improve this metric Enhance sales strategies Expand market reach Invest in marketing Improve product offerings Strengthen customer relationships 2. Net Profit Margin Net earnings as a percentage of revenue, indicating overall profitability
What good looks like for this metric: 7-10%
Ideas to improve this metric Reduce operational costs Increase pricing Streamline supply chain Enhance productivity Focus on high-margin products 3. Employee Satisfaction Score Average rating of employees' overall satisfaction, measured through surveys
What good looks like for this metric: 70-80%
Ideas to improve this metric Improve work-life balance Offer career development opportunities Enhance workplace environment Provide competitive benefits Encourage open communication 4. Customer Retention Rate The percentage of existing customers who remain loyal over a specific period
What good looks like for this metric: 85-90%
Ideas to improve this metric Implement loyalty programs Improve customer service Regularly engage with customers Solicit and act on feedback Ensure product quality 5. Return on Investment (ROI) Ratio of net profit to total investment, measuring the efficiency of an investment
What good looks like for this metric: 15-20%
Ideas to improve this metric Analyse and optimize investments Focus on high ROI projects Cut non-profitable ventures Increase efficiency in operations Leverage technology
← →
1. Annual Sales Volume The total quantity of plastic products sold within a year
What good looks like for this metric: 10,000 MT in 2025, increasing to 50,000 MT by 2035
Ideas to improve this metric Expand market reach through marketing Increase product quality to boost sales Enhance sales team training and incentives Identify and target key industries needing plastic Collaborate with international partners 2. Production Yield The percentage of produced items that meet quality standards
What good looks like for this metric: 95% in 2025, aiming for 99% by 2035
Ideas to improve this metric Implement quality checks at each production phase Invest in modern machinery and technology Train employees on quality control processes Conduct regular maintenance on equipment Incorporate lean manufacturing practices 3. Customer Retention Rate The percentage of customers who continue to buy over time
What good looks like for this metric: 80% in 2025, increasing to 95% by 2035
Ideas to improve this metric Enhance customer service and support Implement a loyalty program Regularly seek customer feedback for improvements Offer personalized deals and discounts Ensure high product quality and consistency 4. Cost per Metric Tonne (MT) The cost incurred to produce one metric tonne of plastic
What good looks like for this metric: 10% reduction by 2026, aiming for 20% reduction by 2035
Ideas to improve this metric Streamline procurement processes Negotiate better deals with suppliers Optimize production scheduling for efficiency Minimize waste during production Utilize energy-efficient machinery 5. Training Hours per Employee The average number of hours each employee spends in training annually
What good looks like for this metric: 20 hours in 2025, increasing to 60 hours by 2035
Ideas to improve this metric Develop a comprehensive training calendar Encourage online and external training sessions Introduce mentorship programs Link training to career development plans Utilize technology for training modules
← →
1. Strategic Initiatives Timeliness Measures the percentage of strategic initiatives that are completed on or before the scheduled deadline
What good looks like for this metric: 80% of initiatives completed on time
Ideas to improve this metric Enhance project management tools to track deadlines Implement more frequent progress check-ins Allocate resources effectively based on priority Align team objectives with strategic timelines Provide training on time management 2. Operational Discipline Index Evaluates the adherence to established processes and procedures to maintain operational discipline
What good looks like for this metric: 90% adherence to protocols
Ideas to improve this metric Conduct regular training on SOPs Introduce reminders for key operational tasks Perform audits to ensure adherence to procedures Set clear expectations for process compliance Reward teams for maintaining operational discipline 3. Cross-Functional Collaboration Score Assesses the effectiveness and efficiency of collaboration across different units within the organisation
What good looks like for this metric: 75% positive feedback from cross-functional teams
Ideas to improve this metric Host regular cross-departmental meetings Assign liaisons to improve communication Utilise collaboration tools effectively Facilitate team-building activities Set common goals between departments 4. Quarterly Execution Roadmap Completion Rate Measures the percentage of planned actions within the quarterly roadmap that have been completed successfully
What good looks like for this metric: 85% of roadmap actions completed
Ideas to improve this metric Ensure clear definition of roadmap tasks Update roadmaps in response to feedback Allocate adequate resources for execution Prioritise roadmap items based on impact Automate reporting of task completion progress 5. Performance Commitment Fulfillment Tracks the percentage of performance commitments achieved over a specific period
What good looks like for this metric: 90% of commitments fulfilled
Ideas to improve this metric Set realistic and attainable performance goals Regularly review and adjust commitments Provide support and resources for achieving commitments Communicate performance expectations clearly Monitor commitment progress frequently
← →
Tracking your Business Leader metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework: