Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Quality Improvement Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Improvement Team to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Quality Improvement Team OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Quality Improvement Team OKRs examples
You will find in the next section many different Quality Improvement Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance the resolver team's incident resolution quality
ObjectiveEnhance the resolver team's incident resolution quality
KRImplement a new resolution process and train 100% of the team
Develop effective training materials for the process- Train entire team on new process
- Design a comprehensive new resolution process
- KRAchieve a 20% increase in satisfactory resolution reports from affected teams
- Periodically evaluate and improve resolution strategies
- Improve communication channels within affected teams
- Implement regular training programs on problem resolution
- KRReduce incident recurrence rate by 25%
- Train employees on incident prevention measures
- Provide proactive maintenance on all operating equipment
- Implement a comprehensive incident tracking system
OKRs to foster continuous improvement culture in production team
- ObjectiveFoster continuous improvement culture in production team
- KRIncrease production team engagement in suggesting improvement ideas by 30%
- Provide training on successful idea generation techniques
- Implement a rewards system for valuable improvement suggestions
- Conduct weekly brainstorming sessions for innovative ideas
- KRAchieve a 20% reduction in production errors utilizing improvement techniques
- Train staff regularly on error prevention strategies
- Update and fine-tune production machinery for precision
- Implement strict quality control processes on production lines
- KRImplement weekly training sessions covering different improvement methodologies by end of quarter
- Identify relevant improvement methodologies for training
- Schedule and communicate the training sessions
- Design engaging weekly training curriculums
OKRs to implement a comprehensive and effective continuous improvement spreadsheet
- ObjectiveImplement a comprehensive and effective continuous improvement spreadsheet
- KRValidate and rank each idea, achieving a 100% idea review rate within a quarter
- Review each idea thoroughly for feasibility and relevance
- Rank ideas based on impact and feasibility
- Ensure that all ideas are reviewed and ranked
- KRDefine 5 distinct criteria for judging and reviewing team ideas by end of week 1
- Identify key factors for evaluating team ideas
- Create a draft list of 5 distinct criteria
- Review and finalize criteria by end of Week 1
- KRSolicit 20+ new improvement ideas from team members over the next six weeks
- Offer incentives for the most innovative ideas
- Encourage sharing of new improvement ideas via email
- Schedule brainstorming sessions with team members weekly
OKRs to streamline quality control process
- ObjectiveStreamline quality control process
- KRImplement a digital QC tracking system by 30% project completion
- Train staff on new software usage
- Research and select suitable digital QC tracking software
- Develop an implementation plan, set up and test the system
- KRImprove speed of QC process by 15%
- Provide training to enhance team proficiency
- Streamline QC procedures for efficiency
- Implement automation in repetitive QC steps
- KRDecrease QC-related errors by 20%
- Implement regular training programs to boost QC team skill levels
- Introduce advanced QA/QC software for error reduction
- Regularly update QC protocols and checklists
OKRs to foster continuous improvement on Engineering metrics
- ObjectiveFoster continuous improvement on Engineering metrics
- KRAchieve a 10% increase in team's average productivity metrics
- Introduce incentives for meeting or surpassing productivity goals
- Implement training sessions to improve skills and efficiency
- Optimize workflow by eliminating unnecessary procedures
- KRImplement weekly trend analysis reports for every team member
- Schedule and distribute weekly trend analysis to each team member
- Establish report templates to track weekly trends for each team
- Automate data collection and trend analysis processes
- KRReduce error rates in engineering processes by 15%
- Enhance quality control and testing procedures
- Regularly review and improve existing engineering processes
- Implement training programs to update engineering knowledge and skills
OKRs to efficiently prepare a comprehensive Quality Management System (QMS)
- ObjectiveEfficiently prepare a comprehensive Quality Management System (QMS)
- KRTrain 90% of the team on the newly prepared QMS within the deadline
- Identify and enroll team members for the QMS training
- Coordinate the training schedule with the QMS trainer
- Monitor progress and ensure participants meet the deadline
- KRConduct a thorough review of existing processes and identify improvements by 25%
- Develop a strategy to implement 25% process improvements
- Compile a list of current operational processes
- Analyze each process for potential improvements
- KRDraft, edit, and finalize QMS documents with zero errors
- Draft initial QMS documents emphasizing on accuracy and comprehensiveness
- Proofread for errors, finalize and approve QMS documents
- Thoroughly review and edit drafted documents meticulously
OKRs to enhance CX through benchmarked industry best practices
- ObjectiveEnhance CX through benchmarked industry best practices
- KRElevate net promoter score by 20% via improved customer interaction
- Introduce a proactive customer satisfaction follow-up system
- Implement comprehensive training on customer service skills for all staff
- Review and optimize all customer communication channels
- KRIncrease customer satisfaction score by 15% through service improvement
- Implement feedback channels for ongoing service quality monitoring
- Investigate top three customer complaints and develop solutions
- Train customer service team in effective communication skills
- KRDecrease customer complaint rate by 10% by applying effective solutions
- Implement robust product quality checks before dispatch
- Establish clear and effective complaint resolution process
- Enhance customer service responsiveness and skills
OKRs to drive improvement in overall product quality
- ObjectiveDrive improvement in overall product quality
- KRIncrease customer satisfaction score to above 90% through enhanced quality management systems
- Establish a comprehensive customer feedback system
- Implement regular training for quality management techniques
- Analyze and improve existing quality control procedures
- KRReduce manufacturing defects by 15% through process optimisation
- Review and improve quality control procedures
- Implement regular machine maintenance to enhance performance
- Train staff on optimized production techniques
- KRImplement 3 new quality assurance protocols to improve adherence to regulatory standards
- Identify gaps/weaknesses in current quality assurance protocols
- Conduct training session to implement new protocols
- Develop 3 new protocols addressing identified gaps
OKRs to amplify efficiency and scalability of Business Operations' internal processes
- ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
- KRIncrease team's operational efficiency by 25% through process automation and training
- KRReduce operational delays and errors by 30% via enhanced internal quality controls
- Monitor and assess performance for continuous improvement
- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- KRExpand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
OKRs to achieve optimal efficiency in engineering operations
- ObjectiveAchieve optimal efficiency in engineering operations
- KRLower engineering error rates by 10% through enhanced quality control measures
- Regularly monitor and review error reports
- Conduct regular training for quality control measures
- Implement rigorous testing protocols for every engineering process
- KRReduce operation downtime by 20% through improved preventative maintenance procedures
- Implement strict equipment servicing and inspection schedules
- Develop detailed preventative maintenance protocols
- Train personnel in efficient troubleshooting techniques
- KRIncrease operational efficiency by 15% via process improvement initiatives
- Implement new strategies to streamline processes
- Regularly assess and adjust improvements for optimal efficiency
- Identify inefficiencies in current operational procedures
Quality Improvement Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Quality Improvement Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to establish and publicize a Health & Safety Newsletter for awareness
- OKRs to strengthen cybersecurity governance and ensure compliance
- OKRs to investigate antibiotic resistance in human health
- OKRs to strengthen the company's network security defenses
- OKRs to enhance overall success in Block Blast
- OKRs to decrease Mean Time to Repair (MTTR) and Mean Time to Detect (MTTTD)