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tability.ioWhat are Product Quality OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Product Quality to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Product Quality OKRs examples
You will find in the next section many different Product Quality Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to enhance the quality standards of our product portfolio
ObjectiveEnhance the quality standards of our product portfolio
KRReduce returned product rates due to quality issues by 20%
Implement comprehensive product testing pre-shipment- Train staff on improving product inspection process
- Enhance quality control procedures for product manufacturing
- KRConduct 10 comprehensive quality assurance tests for each product category
- Schedule 10 comprehensive tests for each category
- Identify the product categories for quality testing
- Analyze and document the results for review
- KRAchieve a 95% customer satisfaction rate on product quality through feedback surveys
- Implement a system for customer feedback surveys
- Initiate improvements based on collected feedback
- Regularly monitor and analyze survey results
OKRs to enhance production quality to reduce issue occurrence
- ObjectiveEnhance production quality to reduce issue occurrence
- KRIncrease testing coverage by 25% to identify pending issues
- Identify areas with lacking testing coverage immediately
- Prioritize testing the system functionalities more rigorously
- Allocate additional resources to expand testing protocols
- KRConduct two production quality control trainings for staff
- Develop detailed, engaging training materials for both sessions
- Identify relevant topics for two production quality control trainings
- Schedule and carry out the two training sessions
- KRReduce production defect rate by 15% through process optimization
- Monitor, evaluate the new process's performance regularly
- Implement targeted changes to optimize efficiency and quality
- Analyze existing production process for potential areas of improvement
OKRs to enhance efficiency in production and testing processes
- ObjectiveEnhance efficiency in production and testing processes
- KRIncrease successful first-time production runs by 10% to reduce rework
- Implement process checks to identify errors early
- Strengthen staff training on production procedures
- Upgrade equipment for better precision and efficiency
- KRReduce production errors by 15% through implementing strict quality control measures
- Regularly monitor and correct production errors promptly
- Implement stringent quality control measures in the production process
- Conduct regular training for staff on quality standards
- KRDecrease testing time by 20% by optimizing testing procedures
- Review current testing methods for inefficiencies and redundancies
- Train staff in new, optimized testing procedures
- Implement automation for repetitive testing tasks
OKRs to enhance product quality by reducing production defects
- ObjectiveEnhance product quality by reducing production defects
- KRDecrease production defects by 30% through tightened quality control processes
- Train staff on the new quality standards
- Implement stringent quality control measures in the production line
- Regularly inspect and update production equipment
- KRConduct training sessions for QA team to enhance in-depth product knowledge
- Identify key product aspects for the QA team to understand deeply
- Schedule and facilitate product knowledge training sessions
- Develop comprehensive training materials/briefs for each aspect
- KRImplement a new, more thorough testing protocol within the development cycle
- Research and adopt a comprehensive testing method
- Educate development team about new protocol
- Identify the weak spots in the current testing protocol
OKRs to uphold highest product quality standards
- ObjectiveUphold highest product quality standards
- KRAchieve 95% positive product quality feedback from customer satisfaction surveys
- Implement rigorous product quality checks before distribution
- Develop customer service training for addressing product concerns
- Launch satisfaction surveys post-purchase to collect feedback
- KRImplement advanced training for 90% of production personnel for enhanced workmanship
- Develop an advanced training program targeting identified gaps
- Identify skills gap in production personnel for advanced training
- Enroll 90% of production staff in advanced training program
- KRReduce product defects by 20% through improved quality control measures
- Regularly review and update quality control guidelines
- Implement strict quality control protocols for every production stage
- Train staff on new quality control measures and standards
OKRs to deliver feature-rich product releases with minimal bugs
- ObjectiveDeliver feature-rich product releases with minimal bugs
- KRConduct rigorous weekly QA sessions for every newly developed feature
- Develop comprehensive test cases for each feature
- Document all findings and feedback effectively
- Schedule weekly QA sessions for new features
- KRIncrease unit test coverage to 90% for every product feature
- Regularly monitor and update tests as necessary
- Review current test coverage for each product feature
- Develop additional unit tests for under-tested features
- KRDecrease in reported post-release bugs by 30%
- Enhance debugging during product development
- Implement a more thorough QA process
- Improve testing procedures before product release
OKRs to strengthen quality control for product consistency
- ObjectiveStrengthen quality control for product consistency
- KRIncrease inspection checks by 30% to limit manufacturing defects
- Develop more rigorous inspection protocols to ensure quality
- Implement weekly inspection training sessions for staff
- Hire additional inspectors to increase inspection capacity
- KRImplement a new quality analysis metric for 100% of products
- Test the new model on a small product sample
- Develop a comprehensive new quality analysis metric model
- Apply the metric across all product lines, ensuring 100% coverage
- KRDeliver training to 80% of production staff on updated quality control guidelines
- Monitor and validate individual's training completion records
- Create or update training materials and schedule sessions
- Identify individuals who need training on updated guidelines
OKRs to enhance product and component Quality, Security, & Performance
- ObjectiveEnhance product and component Quality, Security, & Performance
- KRImprove product performance by reducing load time by 15%
- Optimize graphics and frontend components to speed up rendering
- Implement efficient algorithms to make the software more effective
- Upgrade server resources to enhance load capacity and speed
- KRIncrease test coverage of products by 20% to retain quality
- Develop robust test cases for these identified areas
- Identify areas of product with low or no test coverage
- Implement these tests and analyze test coverage results
- KRImplement a two-step verification process to enhance security by 30%
- Select and purchase a suitable verification system
- Research secure two-step verification options
- Train staff on new verification processes
OKRs to improve Product Stability and Quality
- ObjectiveImprove Product Stability and Quality
- KRAchieve a product stability score of 90% in internal testing
- Continuously monitor and evaluate the product's stability throughout the testing phase
- Implement necessary optimizations and improvements to ensure a stability score of 90%
- Identify and address any bugs or issues found during internal testing promptly
- Perform thorough and rigorous internal testing on the product
- KRReduce average product response time by 15%
- KRIncrease customer satisfaction rating by 10%
- Personalize customer interactions by addressing them by name and anticipating their needs
- Improve response time to customer inquiries by implementing a live chat feature
- Provide additional training to customer service representatives to enhance their communication skills
- Conduct customer feedback surveys to gather insights and identify areas for improvement
- KRReduce product defects by 20%
OKRs to improve product quality by ensuring teams identify and mitigate risks
- ObjectiveImprove product quality by ensuring teams identify and mitigate risks
- KRIncrease the number of identified risks during the product development process by 20%
- Conduct regular risk assessment sessions to proactively identify potential risks and solutions
- Encourage open communication to enable team members to report potential risks promptly
- Provide training and resources to enhance risk identification skills of product development teams
- Implement a comprehensive risk identification framework for product development teams
- KRConduct quarterly training sessions for teams to enhance risk identification and mitigation skills
- Evaluate and assess the effectiveness of the training sessions through feedback and metrics
- Develop training materials and curriculum for risk identification and mitigation
- Schedule and coordinate quarterly training sessions for all teams within the organization
- Facilitate interactive exercises and case studies to practice risk identification and mitigation
- KRImplement risk mitigation strategies for at least 80% of the identified risks
- Implement and monitor the effectiveness of risk mitigation strategies for at least 80% of risks
- Conduct a thorough risk assessment to identify potential risks
- Develop specific risk mitigation strategies for each identified risk
- Prioritize identified risks based on their potential impact and likelihood
- KRAchieve a 10% reduction in the occurrence of quality-related issues reported by customers
- Analyze customer feedback to identify root causes of quality-related issues
- Develop and implement corrective action plans based on root cause analysis
- Implement training programs for employees to improve quality control processes
- Conduct customer surveys to identify common quality-related issues
How to write your own Product Quality OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Product Quality OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Product Quality OKRs
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Product Quality OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to improve time management and task prioritization
- OKRs to achieve comprehensive monitoring of student progress across standards
- OKRs to boost stealth bed and chair pad sales by 20%
- OKRs to minimize overall business risk
- OKRs to amplify sales of IT services and staff augmentation
- OKRs to implement machine learning strategies to cut customer attrition