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tability.ioWhat are Process Efficiency OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Process Efficiency to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Process Efficiency OKRs examples
You will find in the next section many different Process Efficiency Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to increase efficiency in Nike's DTC process
ObjectiveIncrease efficiency in Nike's DTC process
KRReduce process steps by 20% without impacting quality
Identify and eliminate non-essential steps within the process- Streamline communication to reduce delays
- Integrate automation for repetitive tasks
- KRAchieve a 30% decrease in processing time by the end of the quarter
- Implement more efficient technological solutions
- Analyze current procedures to identify inefficiencies
- Train staff on new procedures for gaining speed
- KRImplement two new process automation tools to eliminate manual tasks
- Research and select two appropriate process automation tools
- Train employees on how to use these new tools
- Identify tasks that could be automated with new tools
OKRs to improve invoice processing and payment efficiency
- ObjectiveImprove invoice processing and payment efficiency
- KRIncrease on-time payments by 30%
- Offer incentives for early or on-time payments
- Implement reminders for due payments through email or texts
- Improve payment platforms for easier transactions
- KRReduce invoice processing errors by 20%
- Regularly review and audit processed invoices
- Train staff thoroughly on proper invoice processing
- Implement a reliable automated invoice processing system
- KRReduce average invoice processing time by 15%
- Regularly review and improve invoicing processes
- Train staff on efficient invoice handling procedures
- Implement automated invoice processing software
OKRs to enhance IT efficiency and business process optimization
- ObjectiveEnhance IT efficiency and business process optimization
- KRImplement IT training, increasing staff competency scores by 20%
- KRAchieve a 25% reduction in IT-related incident reports
- Upgrade all outdated hardware and software
- Implement regular staff training on IT systems and security protocols
- Increase frequency of system maintenance and monitoring
- KRIncrease process automation by 30% to accelerate task completion
- Monitor and adjust automation processes frequently
- Identify tasks that are eligible for automation
- Implement automation technology for identified tasks
OKRs to streamline the entire recruitment process for efficiency
- ObjectiveStreamline the entire recruitment process for efficiency
- KRImprove offer acceptance rate by 10%
- Enhance job descriptions to appeal to more prospective candidates
- Implement faster decision-making in the hiring process
- Provide competitive salaries and benefits as incentives
- KRAchieve a 15% increase in qualified candidate flow
- Enhance employee referral program incentives
- Develop robust, enticing social media recruitment strategies
- Implement a more strategic job posting and advertising plan
- KRReduce average hiring cycle time by 20%
- Regularly update and optimize hiring strategies
- Use technology for efficient candidate screening
- Implement streamlined application and interview procedures
OKRs to increase accuracy and efficiency in processing payrolls
- ObjectiveIncrease accuracy and efficiency in processing payrolls
- KRReduce payroll errors by 30% through advanced tracking and verification processes
- Conduct bi-weekly payroll verification audits
- Standardize employee timesheet submission process
- Implement advanced payroll tracking software
- KRConduct training for payroll staff to improve knowledge of new processes by 20%
- Identify areas needing improvement in current payroll procedures
- Implement training and assess knowledge improvement
- Develop comprehensive training program for new processes
- KRImplement automatic payroll system to save 15% processing time
- Train staff members on the new system usage
- Research and select a suitable automatic payroll system
- Monitor and adjust the system for efficiency
OKRs to enhance operational efficiency across all workflows
- ObjectiveEnhance operational efficiency across all workflows
- KRReduce task redundancy by identifying and eliminating 20% of duplicate tasks
- Implement plan to remove 20% of these duplicates
- Identify duplicate tasks in existing workflow
- Analyze impact of eliminating identified duplicates
- KRReduce processing time by 15% for key operational activities
- Implement efficient technologies to streamline operational processes
- Train staff on time management skills and faster work methods
- Identify and eliminate unneeded steps in current procedures
- KRImplement two new process automation tools to minimize manual intervention
- Research and select two process automation tools suitable for our needs
- Train staff on how to utilize these new tools
- Purchase and install the selected automation tools
OKRs to improve the efficiency of the chargeback recovery process
- ObjectiveImprove the efficiency of the chargeback recovery process
- KRIncrease chargeback recovery rate by 25%
- Review and optimize billing descriptors
- Implement advanced fraud detection software
- Train staff on effective dispute resolution techniques
- KRReduce recovery processing time by 15%
- Train staff on time-efficient recovery processes
- Invest in automated recovery-based software to improve efficiency
- Implement process improvement strategies to streamline recovery procedures
- KRMinimize unresolved chargebacks by 20%
- Regularly update and review charging policies
- Implement stricter customer verification measures
- Train staff to identify potential fraud
OKRs to improve IT Service Management process efficiency and efficacy
- ObjectiveImprove IT Service Management process efficiency and efficacy
- KRImplement two new service improvement projects
- Identify areas in the service sector that need improvement
- Commence execution of the project plan steps
- Develop detailed project plans for improvements
- KRAchieve 95% service request satisfaction
- Solicit and incorporate feedback from service users
- Regularly train staff to improve quality of customer service
- Implement a system for tracking and resolving requests efficiently
- KRReduce system-related incidents by 20%
- Train staff on correct system usage
- Implement regular system maintenance and upgrades
- Enhance system security measures
OKRs to amplify efficiency and scalability of Business Operations' internal processes
- ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
- KRIncrease team's operational efficiency by 25% through process automation and training
- KRReduce operational delays and errors by 30% via enhanced internal quality controls
- Monitor and assess performance for continuous improvement
- Train employees on revised operational procedures
- Implement stringent quality control checks at each stage
- KRExpand the volume capacity by 20% through better resource allocation and staffing strategies
- Review current resource allocation for efficiency improvements
- Implement optimal staffing strategies to increase productivity
- Source additional resources to accommodate 20% volume increase
OKRs to enhance workflow efficiency and productivity
- ObjectiveEnhance workflow efficiency and productivity
- KRImplement at least 3 significant improvements identified from the workflow analysis
- Develop strategies to implement these improvements efficiently
- Evaluate success of implemented improvements periodically
- Prioritize the 3 top improvements identified from workflow analysis
- KRReduce workflow steps or stages by 10% to streamline operations
- Implement new workflow and analyze for efficiency improvement
- Review and analyze current processes for unnecessary stages
- Develop a revised workflow eliminating redundant steps
- KRIncrease process efficiency by 20% through process re-engineering
- Identify bottlenecks in the current process
- Train staff on newly engineered process
- Develop a streamlined process blueprint
How to write your own Process Efficiency OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Process Efficiency OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Process Efficiency OKRs
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Process Efficiency OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to ramp up sales of our top three products to reach 2 million
- OKRs to boost LinkedIn presence for recruiting and virtual assistance expansion
- OKRs to increase lead generation from organic and paid social media outlets
- OKRs to enhance document management and amplify accuracy
- OKRs to increase engagement with 5 new 'non-Everyday' producers
- OKRs to enhance backend tech knowledge of two front-end developers