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What are Process Efficiency OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Process Efficiency to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Process Efficiency OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
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Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Process Efficiency OKRs examples
You will find in the next section many different Process Efficiency Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to increase efficiency in Nike's DTC process
ObjectiveIncrease efficiency in Nike's DTC process
KRReduce process steps by 20% without impacting quality
Identify and eliminate non-essential steps within the process
Streamline communication to reduce delays
Integrate automation for repetitive tasks
KRAchieve a 30% decrease in processing time by the end of the quarter
Implement more efficient technological solutions
Analyze current procedures to identify inefficiencies
Train staff on new procedures for gaining speed
KRImplement two new process automation tools to eliminate manual tasks
Research and select two appropriate process automation tools
Train employees on how to use these new tools
Identify tasks that could be automated with new tools
OKRs to improve invoice processing and payment efficiency
ObjectiveImprove invoice processing and payment efficiency
KRIncrease on-time payments by 30%
Offer incentives for early or on-time payments
Implement reminders for due payments through email or texts
Improve payment platforms for easier transactions
KRReduce invoice processing errors by 20%
Regularly review and audit processed invoices
Train staff thoroughly on proper invoice processing
Implement a reliable automated invoice processing system
KRReduce average invoice processing time by 15%
Regularly review and improve invoicing processes
Train staff on efficient invoice handling procedures
Implement automated invoice processing software
OKRs to enhance IT efficiency and business process optimization
ObjectiveEnhance IT efficiency and business process optimization
KRImplement IT training, increasing staff competency scores by 20%
KRAchieve a 25% reduction in IT-related incident reports
Upgrade all outdated hardware and software
Implement regular staff training on IT systems and security protocols
Increase frequency of system maintenance and monitoring
KRIncrease process automation by 30% to accelerate task completion
Monitor and adjust automation processes frequently
Identify tasks that are eligible for automation
Implement automation technology for identified tasks
OKRs to streamline the entire recruitment process for efficiency
ObjectiveStreamline the entire recruitment process for efficiency
KRImprove offer acceptance rate by 10%
Enhance job descriptions to appeal to more prospective candidates
Implement faster decision-making in the hiring process
Provide competitive salaries and benefits as incentives
KRAchieve a 15% increase in qualified candidate flow
Enhance employee referral program incentives
Develop robust, enticing social media recruitment strategies
Implement a more strategic job posting and advertising plan
KRReduce average hiring cycle time by 20%
Regularly update and optimize hiring strategies
Use technology for efficient candidate screening
Implement streamlined application and interview procedures
OKRs to increase accuracy and efficiency in processing payrolls
ObjectiveIncrease accuracy and efficiency in processing payrolls
KRReduce payroll errors by 30% through advanced tracking and verification processes
Conduct bi-weekly payroll verification audits
Standardize employee timesheet submission process
Implement advanced payroll tracking software
KRConduct training for payroll staff to improve knowledge of new processes by 20%
Identify areas needing improvement in current payroll procedures
Implement training and assess knowledge improvement
Develop comprehensive training program for new processes
KRImplement automatic payroll system to save 15% processing time
Train staff members on the new system usage
Research and select a suitable automatic payroll system
Monitor and adjust the system for efficiency
OKRs to enhance operational efficiency across all workflows
ObjectiveEnhance operational efficiency across all workflows
KRReduce task redundancy by identifying and eliminating 20% of duplicate tasks
Implement plan to remove 20% of these duplicates
Identify duplicate tasks in existing workflow
Analyze impact of eliminating identified duplicates
KRReduce processing time by 15% for key operational activities
Implement efficient technologies to streamline operational processes
Train staff on time management skills and faster work methods
Identify and eliminate unneeded steps in current procedures
KRImplement two new process automation tools to minimize manual intervention
Research and select two process automation tools suitable for our needs
Train staff on how to utilize these new tools
Purchase and install the selected automation tools
OKRs to improve the efficiency of the chargeback recovery process
ObjectiveImprove the efficiency of the chargeback recovery process
KRIncrease chargeback recovery rate by 25%
Review and optimize billing descriptors
Implement advanced fraud detection software
Train staff on effective dispute resolution techniques
KRReduce recovery processing time by 15%
Train staff on time-efficient recovery processes
Invest in automated recovery-based software to improve efficiency
Implement process improvement strategies to streamline recovery procedures
KRMinimize unresolved chargebacks by 20%
Regularly update and review charging policies
Implement stricter customer verification measures
Train staff to identify potential fraud
OKRs to improve IT Service Management process efficiency and efficacy
ObjectiveImprove IT Service Management process efficiency and efficacy
KRImplement two new service improvement projects
Identify areas in the service sector that need improvement
Commence execution of the project plan steps
Develop detailed project plans for improvements
KRAchieve 95% service request satisfaction
Solicit and incorporate feedback from service users
Regularly train staff to improve quality of customer service
Implement a system for tracking and resolving requests efficiently
KRReduce system-related incidents by 20%
Train staff on correct system usage
Implement regular system maintenance and upgrades
Enhance system security measures
OKRs to amplify efficiency and scalability of Business Operations' internal processes
ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
KRIncrease team's operational efficiency by 25% through process automation and training
KRReduce operational delays and errors by 30% via enhanced internal quality controls
Monitor and assess performance for continuous improvement
Train employees on revised operational procedures
Implement stringent quality control checks at each stage
KRExpand the volume capacity by 20% through better resource allocation and staffing strategies
Review current resource allocation for efficiency improvements
Implement optimal staffing strategies to increase productivity
Source additional resources to accommodate 20% volume increase
OKRs to enhance workflow efficiency and productivity
ObjectiveEnhance workflow efficiency and productivity
KRImplement at least 3 significant improvements identified from the workflow analysis
Develop strategies to implement these improvements efficiently
Evaluate success of implemented improvements periodically
Prioritize the 3 top improvements identified from workflow analysis
KRReduce workflow steps or stages by 10% to streamline operations
Implement new workflow and analyze for efficiency improvement
Review and analyze current processes for unnecessary stages
Develop a revised workflow eliminating redundant steps
KRIncrease process efficiency by 20% through process re-engineering
Identify bottlenecks in the current process
Train staff on newly engineered process
Develop a streamlined process blueprint
Process Efficiency OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
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The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Process Efficiency OKR templates
We have more templates to help you draft your team goals and OKRs.
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OKRs to enhance the user experience across all platforms
OKRs to enhance quality and reach of written content at TechnoStruct Academy
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OKRs to enhance deposit mobilization through innovative techniques