Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are It Efficiency OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Efficiency to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect It Efficiency OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
It Efficiency OKRs examples
You'll find below a list of Objectives and Key Results templates for It Efficiency. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to improve IT Service Management process efficiency and efficacy
ObjectiveImprove IT Service Management process efficiency and efficacy
KRImplement two new service improvement projects
Identify areas in the service sector that need improvement- Commence execution of the project plan steps
- Develop detailed project plans for improvements
- KRAchieve 95% service request satisfaction
- Solicit and incorporate feedback from service users
- Regularly train staff to improve quality of customer service
- Implement a system for tracking and resolving requests efficiently
- KRReduce system-related incidents by 20%
- Train staff on correct system usage
- Implement regular system maintenance and upgrades
- Enhance system security measures
OKRs to enhance efficiency of IT Support and IT Network operations
- ObjectiveEnhance efficiency of IT Support and IT Network operations
- KRReduce average resolution time for IT issues by 15%
- Implement a more efficient ticketing system
- Streamline communication within IT department
- Provide additional training for IT staff
- KRImprove IT network uptime to 99.5%
- Implement a real-time monitoring system
- Develop comprehensive network redundancy strategies
- Upgrade networking equipment to latest, high-end models
- KRTrain IT staff on latest 2 network technologies for better issue-resolution
- Identify two latest key network technologies for training purposes
- Assign IT staff to complete these technology trainings
- Organize training sessions regarding these technologies
OKRs to enhance the IT support and network efficiency
- ObjectiveEnhance the IT support and network efficiency
- KRIncrease IT support response time by 30% for quicker problem resolution
- Provide advanced technical training for staff
- Implement an efficient ticket management system
- Hire additional qualified IT personnel
- KRReduce network downtime by 20% enhancing productivity
- Upgrade outdated network hardware and software
- Implement regular predictive maintenance on network infrastructure
- Conduct ongoing staff training on network troubleshooting
- KRSuccessfully complete 100% of scheduled IT network improvement projects
- Regularly review progress, addressing issues promptly
- Allocate adequate resources for each project
- Develop a detailed project plan with timelines and milestones
OKRs to enhance the efficiency and reliability of IT services
- ObjectiveEnhance the efficiency and reliability of IT services
- KRDecrease system downtime by 20%
- Implement regular preventive maintenance on all system components
- Establish robust disaster recovery and backup plans
- Upgrade outdated hardware and software components
- KRImplement proactive maintenance on 95% of servers
- Assign a maintenance team to apply the protocol to identified servers
- Identify all servers needing proactive maintenance
- Develop and document a proactive maintenance protocol
- KRIncrease customer satisfaction scores by 15% via improved service delivery
- Train staff in advanced customer service techniques
- Implement a robust customer feedback system
- Streamline service delivery for efficiency
OKRs to enhance IT operational efficiency through data-driven innovations
- ObjectiveEnhance IT operational efficiency through data-driven innovations
- KRImplement 2 new data-driven tools to ensure 10% faster project delivery
- Research top-rated data-driven tools for project management
- Train team on new tool integration and usage
- Monitor project delivery speed improvements regularly
- KRIncrease the use of automated processes by 20% to reduce manual work
- Identify tasks that can be automated efficiently
- Invest in higher-quality automation software
- Train staff on implementing these automated processes
- KRDecrease IT incident response time by 15% through predictive analytics
- Regularly review analytics to optimize incident response
- Train IT staff on predictive analytics tools' usage
- Implement predictive analytics software in the IT department
OKRs to streamline IT and Admin functional efficiency
- ObjectiveStreamline IT and Admin functional efficiency
- KRIncrease team productivity by 20% through targeted training workshops
- Develop targeted training workshops based on identified skills
- Identify key areas where team skills can be improved
- Implement and analyze the impact of the training workshops
- KRReduce IT-related issues by 30% through proactive system maintenance and upgrades
- Schedule routine system upgrades
- Implement regular system maintenance checks
- Train staff in troubleshooting common issues
- KRImprove admin task automation by implementing 2 new software tools
- Research suitable software tools for automation
- Implement and train staff on new software tools
- Identify key areas needing automation in admin tasks
OKRs to enhance IT efficiency and business process optimization
- ObjectiveEnhance IT efficiency and business process optimization
- KRImplement IT training, increasing staff competency scores by 20%
- KRAchieve a 25% reduction in IT-related incident reports
- Upgrade all outdated hardware and software
- Implement regular staff training on IT systems and security protocols
- Increase frequency of system maintenance and monitoring
- KRIncrease process automation by 30% to accelerate task completion
- Monitor and adjust automation processes frequently
- Identify tasks that are eligible for automation
- Implement automation technology for identified tasks
OKRs to enhance the efficiency and stability of the IT infrastructure
- ObjectiveEnhance the efficiency and stability of the IT infrastructure
- KRImplement two additional failsafe protocols to boost data recovery speed by 15%
- Develop and test two additional failsafe protocols
- Implement the new protocols to enhance data recovery speed
- Identify potential areas for implementing new failsafe protocols
- KREnsure 95% of helpdesk requests are resolved within 24 hours
- Monitor daily reports to assess resolution timelines
- Implement a high-priority response system for urgent requests
- Train helpdesk staff in efficient problem-solving techniques
- KRReduce system downtime by 20% through proactive maintenance and upgrades
- Implement a routine schedule for proactive system maintenance
- Monitor system performance consistently for early issue detection
- Prioritize timely system upgrades and patches
OKRs to enhance effectiveness and efficiency of IT facility management
- ObjectiveEnhance effectiveness and efficiency of IT facility management
- KRAchieve 10% cost reduction in facility management budget
- Negotiate price reductions or discounts with existing vendors
- Review current expenses to pinpoint areas with potential for reductions
- Implement energy-saving measures to decrease utility bills
- KRReduce outstanding facility-related issues by 35%
- Prioritize issues based on urgency and impact on operations
- Implement effective solutions to address identified high-priority issues
- Conduct a comprehensive review of all existing facility-related issues
- KRImplement a preventive maintenance routine for all IT infrastructure
- Train IT staff on preventive maintenance procedures
- Develop a comprehensive maintenance schedule
- Identify all IT infrastructure requiring regular maintenance
OKRs to automate IT processes for increased efficiency
- ObjectiveStreamline IT processes for optimal productivity
- KRImplement a comprehensive IT management system to track incidents and resolve them
- KRIncrease customer satisfaction by 20% through faster resolution of IT issues
- KRAutomate 80% of repetitive tasks across all IT departments
- KRReduce mean time to resolve IT issues by 50% through process automation
It Efficiency OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More It Efficiency OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to develop an effective custom recruitment strategy for 100 roles
- OKRs to improve utilization rate of employees and resources
- OKRs to implement a robust outbound strategy for enhanced recruitment and service provision
- OKRs to get better engagement and employee satisfaction
- OKRs to enhance the organization's information technology efficiency and security
- OKRs to improve business decision-making through data-driven insights