Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are It Staff OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Staff to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect It Staff OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
It Staff OKRs examples
You'll find below a list of Objectives and Key Results templates for It Staff. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to implement replacement of privilege access management tools
ObjectiveImplement replacement of privilege access management tools
KRTrain 75% of IT staff on utilization of new access management tools
Set up instructional webinars on access management tools- Identify IT staff members requiring training in new tools
- Monitor training intake and completion among staff
- KRIdentify new, robust access management tools that align with company needs
- Research various access management tools available in the market
- Evaluate each tool's compatibility with company needs
- Request demonstrations or trials from selected vendors
- KRSuccessfully migrate and test 50% of systems to the new tools
- Conduct migration and ensure proper setup
- Identify critical systems for initial migration to the new tools
- Perform initial testing and troubleshoot issues
OKRs to implement up-to-date IT systems
- ObjectiveImplement up-to-date IT systems
- KRTrain all IT staff on new systems, achieving 90% proficiency rating
- Schedule regular training sessions for IT staff
- Conduct proficiency assessments post-training
- Identify necessary training programs for new systems
- KRIdentify and acquire latest IT systems by assessing 5 different vendors
- Identify five vendors offering the latest IT systems
- Evaluate each vendor based on system capabilities and support
- Finalize and acquire the most suitable IT system
- KRLaunch and integrate new IT systems with 0% downtime
- Streamline integration tasks to minimize potential interruptions
- Implement a phased rollout approach for new systems deployment
- Set up a parallel operational environment for new systems testing
OKRs to enhance productivity and operation efficiency in IT management
- ObjectiveEnhance productivity and operation efficiency in IT management
- KRImprove system uptime to 99.9%
- Establish a comprehensive system monitoring plan
- Regularly conduct preventive maintenance and updates
- Implement redundancy in key system infrastructure components
- KRImplement a new IT project management tool with 90% team adoption
- Identify a suitable IT project management tool for the team
- Conduct tool training sessions to ensure 90% adoption
- Monitor and address any adoption issues regularly
- KRReduce IT incident response time by 30%
- Train IT staff in streamlined incident response processes
- Implement automated alert systems for quicker incident identification
- Regularly review and refine existing response protocols
OKRs to streamline IT Service Desk for swifter resolution time
- ObjectiveStreamline IT Service Desk for swifter resolution time
- KREnhance self-service portal use by 50% to promote faster issue resolution
- Implement a feedback mechanism on portal usability
- Launch a portal awareness campaign to increase visibility
- Develop user-friendly navigation for efficient self-service usage
- KRImplement a new training program to improve technical troubleshooting skills by 30%
- Develop comprehensive, skills-focused training program
- Identify key areas of technical troubleshooting needing improvement
- Implement training program and monitor progress
- KRDecrease average ticket response time by 20%
- Implement a ticket prioritization system
- Boost staff levels during peak times
- Train support team in effective time management
OKRs to enhance IT Helpdesk Support and Data Analysis for IT Projects
- ObjectiveEnhance IT Helpdesk Support and Data Analysis for IT Projects
- KRIncrease Helpdesk Support resolution rate by 20%
- Establish clear escalation procedures
- Integrate efficient problem resolution software
- Implement advanced training for helpdesk support staff
- KRReduce IT project completion time by 15% through improved data analysis
- Regularly review and improve data analysis processes
- Train IT personnel in optimized data analysis methods
- Implement advanced data analysis tools for efficient project handling
- KRComplete data analysis for 2 major IT projects
- Gather and organize all necessary data for both IT projects
- Analyze collected data and identify key points
- Compile and summarize the data analysis results
OKRs to minimize environmental vulnerabilities significantly
- ObjectiveMinimize environmental vulnerabilities significantly
- KRTrain 80% of staff in vulnerability awareness and secure practices within the environment
- Schedule training sessions for all staff members
- Identify training providers in vulnerability awareness and secure practices
- Track staff attendance and completion of training
- KRImplement an updated, comprehensive vulnerability scanning tool across 100% of systems
- Train IT team to operationalize and maintain the scanning tool
- Procure and install the chosen scanning tool across all systems
- Identify potential vendors and shortlist a suitable vulnerability scanning tool
- KRReduce identified vulnerabilities by 50% through strategic cybersecurity measures
- Implement multi-layered defense strategies
- Conduct regular system and software vulnerability scans
- Train staff in security awareness
OKRs to execute Seamless Transition to Cloud Infrastructure
- ObjectiveExecute Seamless Transition to Cloud Infrastructure
- KRTrain 90% of IT staff on cloud management and procedures
- Monitor and record staff training progress and completion
- Schedule and coordinate cloud management training sessions
- Identify IT staff members needing cloud management training
- KRAchieve 30% utilization of cloud storage by migrating existing data
- Develop a strategic data migration plan
- Implement data transfer to reach set utilization target
- Identify essential data suitable for cloud migration
- KRReduce on-premise server usage by 50% through cloud migration
- Develop a comprehensive migration strategy
- Execute strategy, monitor, and optimize cloud usage
- Identify servers eligible for cloud migration
OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- ObjectiveEnhance IT infrastructure and optimize helpdesk processes for improved efficiency
- KRIncrease customer satisfaction rating by 15% by implementing enhanced self-service options
- Monitor customer satisfaction rating to measure the impact of enhanced self-service options
- Conduct customer research to gather feedback and identify desired self-service features
- Implement new self-service features based on customer feedback and identified areas of improvement
- Evaluate current self-service options and identify potential areas of improvement
- KRAchieve at least 90% compliance with IT security protocols through regular audits and training
- Conduct quarterly audits to assess compliance with IT security protocols
- Address any identified non-compliance issues promptly and provide appropriate corrective actions
- Provide continuous monitoring and feedback to ensure adherence to IT security protocols
- Develop and implement regular training programs to educate employees on IT security protocols
- KRReduce average resolution time by 20% through streamlined helpdesk workflows
- Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
- Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
- Implement automated ticket routing system to assign tickets to appropriate support agents
- Develop standardized troubleshooting guides and knowledge base articles for common issues
- KRImprove system availability by 10% through infrastructure upgrades and proactive maintenance
- Develop and implement a proactive maintenance plan to prevent potential system failures
- Implement necessary infrastructure upgrades based on the assessment findings
- Monitor and analyze system performance regularly to identify any potential issues in advance
- Conduct a thorough infrastructure assessment to identify potential areas for upgrade
OKRs to improve IT Service Management process efficiency and efficacy
- ObjectiveImprove IT Service Management process efficiency and efficacy
- KRImplement two new service improvement projects
- Identify areas in the service sector that need improvement
- Commence execution of the project plan steps
- Develop detailed project plans for improvements
- KRAchieve 95% service request satisfaction
- Solicit and incorporate feedback from service users
- Regularly train staff to improve quality of customer service
- Implement a system for tracking and resolving requests efficiently
- KRReduce system-related incidents by 20%
- Train staff on correct system usage
- Implement regular system maintenance and upgrades
- Enhance system security measures
OKRs to enhance the IT support and network efficiency
- ObjectiveEnhance the IT support and network efficiency
- KRIncrease IT support response time by 30% for quicker problem resolution
- Provide advanced technical training for staff
- Implement an efficient ticket management system
- Hire additional qualified IT personnel
- KRReduce network downtime by 20% enhancing productivity
- Upgrade outdated network hardware and software
- Implement regular predictive maintenance on network infrastructure
- Conduct ongoing staff training on network troubleshooting
- KRSuccessfully complete 100% of scheduled IT network improvement projects
- Regularly review progress, addressing issues promptly
- Allocate adequate resources for each project
- Develop a detailed project plan with timelines and milestones
It Staff OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, you can move to Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More It Staff OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to successfully launch the Minimum Viable Product for Product Information Management
- OKRs to become a better manager
- OKRs to achieve a balance between team learning opportunities and routine tasks
- OKRs to enhance technical performance and usability of the website
- OKRs to enhance proficiency in English language
- OKRs to boost recruitment of highly competent professionals