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tability.ioWhat are It Manager OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
It Manager OKRs examples
You'll find below a list of Objectives and Key Results templates for It Manager. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance IT operational efficiency through data-driven innovations
ObjectiveEnhance IT operational efficiency through data-driven innovations
KRImplement 2 new data-driven tools to ensure 10% faster project delivery
Research top-rated data-driven tools for project management- Train team on new tool integration and usage
- Monitor project delivery speed improvements regularly
- KRIncrease the use of automated processes by 20% to reduce manual work
- Identify tasks that can be automated efficiently
- Invest in higher-quality automation software
- Train staff on implementing these automated processes
- KRDecrease IT incident response time by 15% through predictive analytics
- Regularly review analytics to optimize incident response
- Train IT staff on predictive analytics tools' usage
- Implement predictive analytics software in the IT department
OKRs to enhance efficiency of IT Support and IT Network operations
- ObjectiveEnhance efficiency of IT Support and IT Network operations
- KRReduce average resolution time for IT issues by 15%
- Implement a more efficient ticketing system
- Streamline communication within IT department
- Provide additional training for IT staff
- KRImprove IT network uptime to 99.5%
- Implement a real-time monitoring system
- Develop comprehensive network redundancy strategies
- Upgrade networking equipment to latest, high-end models
- KRTrain IT staff on latest 2 network technologies for better issue-resolution
- Identify two latest key network technologies for training purposes
- Assign IT staff to complete these technology trainings
- Organize training sessions regarding these technologies
OKRs to ensure successful implementation and utilization of the ticket system
- ObjectiveEnsure successful implementation and utilization of the ticket system
- KRComplete ticket system setup and integration by 25% of the quarter
- Identify necessary software and hardware for ticket system setup
- Initiate system integration procedures
- Monitor and evaluate progress towards completion
- KRTrain 75% of staff members on the use and benefits of the ticket system
- Develop comprehensive, easy-to-understand training materials
- Identify staff members not familiar with the ticket system
- Schedule and conduct training sessions regularly
- KRAchieve at least 60% user adoption rate of the ticket system within the quarter
- Train all employees on the benefits and use of the ticket system
- Implement incentives for consistent ticket system usage
- Regularly monitor and report on user adoption rates
OKRs to comprehensive inventory creation of Business-led IT services
- ObjectiveComprehensive inventory creation of Business-led IT services
- KRIdentify 100% of existing Business-led IT services for inclusion in the inventory
- Integrate identified IT services into the inventory system
- Conduct a comprehensive survey of all existing IT services
- Categorize identified services based on business domain
- KRAchieve a 95% accuracy rate in cataloguing these identified IT services
- Train staff regularly on cataloguing best practices
- Consistently review and correct catalogue entries
- Implement detailed cataloguing standards and procedures
- KRImplement an intuitive, user-friendly system to access the established inventory
- Conduct frequent testing and subsequent iterations for system improvements
- Develop system design with emphasis on user-friendly interface
- Identify user needs and preferences for inventory system
OKRs to enhance IT stability in the DACH region through strategic global and local collaborations
- ObjectiveEnhance IT stability in the DACH region through strategic global and local collaborations
- KRImplement 2 new IT infrastructure projects successfully with minimized downtime
- Implement projects during least busy hours to minimize disruption
- Prioritize tasks, delegate accordingly, and monitor progress regularly
- Identify required resources and create detailed project plans for each system
- KRSecure 3 new strategic partnerships with reputable IT service providers by end of Q2
- Finalize and formalize partnership agreements
- Identify reputable IT service providers for potential partnership
- Set up meetings to present partnership proposals
- KRAchieve a 25% reduction in IT-related complaints/issues from regional stakeholders
- Improve IT infrastructure for enhanced efficiency
- Implement advanced IT troubleshooting training for staff
- Establish effective communication channels for IT issues
OKRs to seamless integration and deployment of Productiv SaaS application
- ObjectiveSeamless integration and deployment of Productiv SaaS application
- KRIdentify and reduce shadow IT instances by 25% using the Productiv app
- Assemble team to identify current shadow IT instances
- Establish plan to reduce shadow IT by 25%
- Utilize Productiv app for IT management analysis
- KRValidate Productiv SaaS's compatibility with our systems by the end of week 1
- Execute a small-scale compatibility test using Productiv SaaS
- Identify our system's requirements and Productiv SaaS's specifications
- Analyze test results and articulate findings
- KRSuccessfully train 90% of the IT team on managing the Productiv SaaS application
- Identify key features in the Productiv SaaS application for training focus
- Develop comprehensive training program for IT team members
- Monitor and evaluate training progress and effectiveness
OKRs to ensure successful integration and deployment of Productiv SaaS application
- ObjectiveEnsure successful integration and deployment of Productiv SaaS application
- KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
- Identify necessary APIs to connect Productiv SaaS to IT infrastructure
- Execute integration process following API guidelines
- Monitor and evaluate system performance post-integration
- KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
- Identify the staff who need to use Productiv SaaS
- Arrange training sessions on Productiv SaaS operation
- Supervise follow-up activities for effective maintenance training
- KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
- Identify all instances of shadow IT using Productiv SaaS
- Analyze potential security risks and impact
- Implement mitigation strategies for flagged risks
OKRs to enhance efficiency and uniformity in IT asset management processes
- ObjectiveEnhance efficiency and uniformity in IT asset management processes
- KRIncrease process automation to decrease manual intervention by 35%
- Implement appropriate automation software to streamline processes
- Identify repetitive tasks that are suitable for automation
- Train staff on new automation tools for transitional efficiency
- KRReduce process variability by achieving 90% adherence to structured workflows
- Monitor and measure workflow adherence regularly
- Identify the key steps in your current workflows
- Provide training on structured workflows to staff
- KRTrain 100% of the Asset Management team on new standardized process protocols
- Develop comprehensive training material on new process protocols
- Validate training effectiveness through assessments
- Schedule and conduct training sessions for the team
OKRs to enhance productivity and operation efficiency in IT management
- ObjectiveEnhance productivity and operation efficiency in IT management
- KRImprove system uptime to 99.9%
- Establish a comprehensive system monitoring plan
- Regularly conduct preventive maintenance and updates
- Implement redundancy in key system infrastructure components
- KRImplement a new IT project management tool with 90% team adoption
- Identify a suitable IT project management tool for the team
- Conduct tool training sessions to ensure 90% adoption
- Monitor and address any adoption issues regularly
- KRReduce IT incident response time by 30%
- Train IT staff in streamlined incident response processes
- Implement automated alert systems for quicker incident identification
- Regularly review and refine existing response protocols
OKRs to enhance IT operations and service delivery
- ObjectiveEnhance IT operations and service delivery
- KRDecrease ticket resolution time by 15% by improving processes and training
- Develop comprehensive procedure training for staff
- Implement and monitor changes to track improvements
- Analyze current ticket resolution processes for inefficiencies
- KRImplement new software to optimize operations resulting in 20% increase in productivity
- Select appropriate productivity software
- Implement software and train staff
- Identify areas of operations needing optimization
- KRIncrease client satisfaction scores for service delivery by 10% through refined communication
- Train staff on effective and empathetic client communication
- Set up periodic consumer surveys for feedback collection
- Implement a system for regular client communication updates
How to write your own It Manager OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
It Manager OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your It Manager OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance operational efficiency across all workflows
- OKRs to increase overall user acquisition
- OKRs to successfully build a simple React app
- OKRs to enhance project support for leobank.az (neo-bank) as an Enterprise Architect
- OKRs to ensure up-to-date server infrastructure
- OKRs to improve leadership skills and knowledge