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tability.ioWhat are Quality Assurance OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Assurance to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Quality Assurance OKRs examples
We've added many examples of Quality Assurance Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.
Hope you'll find this helpful!
OKRs to enhance quality assurance protocols and effectiveness
ObjectiveEnhance quality assurance protocols and effectiveness
KRIncrease employee QA certification rates by 30% to boost efficiency
Implement more accessible training programs and resources- Regularly monitor and assess certification progress
- Introduce incentives or rewards for obtaining QA certification
- KRReduce customer complaints related to product quality by 20%
- Increase feedback mechanisms for continual quality improvement
- Implement rigorous product inspections at each manufacturing stage
- Provide comprehensive product training to customer service representatives
- KRImplement two innovative quality assurance tools resulting in a 15% error reduction
- Select and purchase two innovative tools
- Train staff on utilization of new tools
- Research recent advancements in quality assurance tools
OKRs to enhance Quality Assurance automation capacity
- ObjectiveEnhance Quality Assurance automation capacity
- KRImplement automation for at least 70% of previously manually tested scenarios
- Identify primary scenarios for automated testing
- Evaluate automation coverage and effectiveness
- Develop and implement automation scripts
- KRAchieve 80% pass rate for all new automated test scripts
- Implement rigorous script debugging and revision process
- Develop comprehensive and effective automated test scripts
- Train team members on standard script writing
- KRIncrease automation coverage by 30% across all project modules
- Develop and implement automation scripts for these areas
- Monitor and assess the increase in automation coverage
- Identify areas with low automation within project modules
OKRs to enhance quality assurance abilities and efficiency within team members
- ObjectiveEnhance quality assurance abilities and efficiency within team members
- KRIncrease the test case automation coverage from 60% to 75% within the quarter
- Identify areas lacking sufficient automation coverage
- Develop new automated tests for identified areas
- Regularly track and optimize test coverage
- KRTrain junior team members on two new testing tools by end of quarter
- Select two new testing tools for training purposes
- Conduct hands-on training on the selected tools
- Schedule training sessions with junior team members
- KRAchieve a reduction of 10% in identified post-release bugs by improving testing methods
- Conduct peer review of test cases before execution
- Implement a comprehensive automated testing framework
- Train team in advanced testing techniques
OKRs to improve quality assurance for rider service live chat
- ObjectiveImprove quality assurance for rider service live chat
- KRReduce average response time by 20%
- Train team in speedy problem-solving techniques
- Introduce live chat customer support
- Implement a new, more efficient customer service software
- KRMinimize unresolved live chat queries by 15%
- Regularly monitor and review chat performance
- Optimize chat scripts for faster problem resolution
- Implement efficient live chat training for all customer service reps
- KRIncrease user satisfaction rating to 90%
- Conduct regular trainings for customer service improvement
- Implement customer feedback system for user satisfaction insights
- Optimize product/service features based on user critique
OKRs to enhance the quality and regulatory compliance of debt collection practices
- ObjectiveEnhance the quality and regulatory compliance of debt collection practices
- KRComplete 100% of mandatory compliance trainings for all team members
- Monitor and track team members' training progress
- Set deadlines for completing each training course
- Identify all mandatory compliance trainings for each team member
- KRImplement a 15% improvement in quality assurance scores from customer feedback
- Analyze customer feedback and identify areas needing improvement
- Train staff on identified areas to rectify issues
- Implement customer-directed quality assurance initiatives
- KRReduce non-compliance issues by 20% through periodic audits and refinements
- Establish process for identifying and correcting non-compliance
- Implement follow-up reviews to confirm resolutions
- Develop a schedule for regular compliance audits
OKRs to enhance release quality and punctuality
- ObjectiveEnhance release quality and punctuality
- KRReduce the number of defects at release by 25%
- Conduct regular training sessions for technical staff
- Enhance the product development process for fewer mistakes
- Implement rigorous quality assurance checks prior to release
- KRIncrease beta testing satisfaction score by 15%
- Improve communication with beta testers about updates and bug fixes
- Implement user suggestions to make products more user-friendly
- Develop a rewards system to incentivize participation and feedback
- KRDeliver all project milestones 5 days before the due date
- Enhance team efficiency with task management tools to meet early deadlines
- Start planning and organizing tasks five days ahead of initial schedule
- Consistently review project progress to anticipate any potential delays
OKRs to implement a flawless DevOps pipeline
- ObjectiveImplement a flawless DevOps pipeline
- KRDeliver 100% of production deployments without rollback or hotfix
- Implement thorough QA testing before each deployment
- Establish a robust and effective pre-deployment review system
- Regularly update and educate team on best deployment practices
- KRIncrease developer satisfaction rate with the pipeline to above 90% by addressing identified bottlenecks
- Monitor and measure developer satisfaction post-implementation
- Conduct surveys to identify the current pipeline bottlenecks
- Implement optimization solutions for identified bottlenecks
- KRReduce pipeline failure rate by 50% through process optimization and automated testing
- Optimize current processes to eliminate bottlenecks
- Identify top causes of pipeline failure and address
- Implement automated testing within the pipeline process
OKRs to deliver feature-rich product releases with minimal bugs
- ObjectiveDeliver feature-rich product releases with minimal bugs
- KRConduct rigorous weekly QA sessions for every newly developed feature
- Develop comprehensive test cases for each feature
- Document all findings and feedback effectively
- Schedule weekly QA sessions for new features
- KRIncrease unit test coverage to 90% for every product feature
- Regularly monitor and update tests as necessary
- Review current test coverage for each product feature
- Develop additional unit tests for under-tested features
- KRDecrease in reported post-release bugs by 30%
- Enhance debugging during product development
- Implement a more thorough QA process
- Improve testing procedures before product release
OKRs to develop 3 efficient navigation simulations
- ObjectiveDevelop 3 efficient navigation simulations
- KRSuccessfully build and test first navigation simulation by week 8
- Outline detailed design for navigation simulation by week 3
- Conduct tests and debugging by week 8
- Implement and document the simulation by week 6
- KROutline comprehensive simulation models by week 4
- Finalize and review comprehensive simulation outlines by week 4
- Identify critical factors for the simulation models by week 1
- Draft initial model outlines by week 2
- KRComplete and perform quality assurance on all three simulations by end of quarter
- Document results and address any issues
- Conduct thorough quality assurance testing
- Finalize development of the three simulations
OKRs to achieve successful completion of "testtest" project
- ObjectiveAchieve successful completion of "testtest" project
- KRSuccessfully finalize and launch "testtest" project by end of the quarter
- Finalize all components of the testtest project
- Perform extensive quality control checks
- Officially launch the testtest project
- KRDeliver a comprehensive project outline using "testtest" guidelines by 20% of the quarter elapsed
- Submit the project outline within the deadline
- Create a comprehensive project outline accordingly
- Review and understand the testtest guidelines thoroughly
- KRAchieve 50% of "testtest" project milestones by mid quarter
- Prioritize tasks based on their importance and deadlines
- Allocate adequate resources to each task
- Regularly monitor and adjust progress
How to write your own Quality Assurance OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Quality Assurance OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Quality Assurance OKRs
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Quality Assurance OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance stewardship to boost donor retention
- OKRs to improve business acumen through literature
- OKRs to drive significant growth in our company's sales
- OKRs to increase revenue through client acquisition using technology tools
- OKRs to optimize AWS Costs
- OKRs to enhance pre-clinical efficiency and productivity in pharma R&D