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10 strategies and tactics for Hospitality

What is Hospitality strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Finding the right Hospitality strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or utilize Tability to ensure you remain accountable.

How to write your own Hospitality strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Hospitality strategy examples

We've added many examples of Hospitality tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for positioning The Timeless Retreat in the Senior Hospitality Sector

  • ⛳️ Strategy 1: Enhance operational efficiency

    • Conduct a comprehensive review of current operational processes
    • Identify areas with resource constraints and develop a plan to address them
    • Implement a digital management system to streamline operations
    • Provide training for staff on efficiency and service excellence
    • Regularly monitor and evaluate the effectiveness of operational processes
    • Develop a plan to optimise staff scheduling for peak hours
    • Implement cost-effective measures to reduce operational expenses
    • Create a feedback loop for continuous improvement suggestions
    • Engage in benchmarking against competitors to identify best practices
    • Evaluate and implement technology solutions to improve service delivery

  • ⛳️ Strategy 2: Expand through strategic partnerships

    • Identify potential partners in the senior care space
    • Develop proposals for mutually beneficial partnerships
    • Leverage partner networks to expand market reach
    • Collaborate with healthcare providers for on-site services
    • Establish partnerships with local businesses for resident activities
    • Negotiate partnerships that provide value-added services to residents
    • Explore joint ventures with complementary service providers
    • Engage with community organizations to enhance local presence
    • Create partnership packages that outline mutual benefits
    • Evaluate partnership performance regularly and adjust strategies accordingly

  • ⛳️ Strategy 3: Enhance community engagement and satisfaction

    • Design a programme for regular community engagement activities
    • Collect resident feedback to identify service improvement areas
    • Develop customised activities based on resident interests
    • Launch a monthly newsletter to enhance community communication
    • Initiate workshops and events led by community experts
    • Provide opportunities for family involvement in resident activities
    • Engage residents in feedback sessions to co-create service offerings
    • Implement a rewards programme for resident referrals
    • Host open house events to showcase the retreat to new residents
    • Promote a culture of inclusivity and care among staff
operational-efficiencycommunity-engagementservice-managerpartnership-coordinatoroperations-teamcommunity-engagement-team
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Strategies and tactics for positioning Walia Group as a Top Business Leader in East Africa

  • ⛳️ Strategy 1: Enhance operational efficiency in steel manufacturing

    • Invest in advanced and energy-efficient manufacturing technology
    • Implement lean manufacturing processes to reduce waste
    • Train staff on new technologies and operational best practices
    • Regularly maintain and upgrade facilities to ensure optimal performance
    • Establish a robust supply chain for raw material sourcing
    • Develop key performance indicators for manufacturing output
    • Monitor quality assurance at every stage of production
    • Increase production capacity to meet growing demand
    • Create partnerships with local suppliers to improve resource allocation
    • Implement a recycling program to minimise material waste

  • ⛳️ Strategy 2: Diversify and grow real estate and hospitality businesses

    • Conduct market research to identify emerging real estate trends
    • Develop strategic partnerships with local and international investors
    • Invest in sustainable building practices and green technologies
    • Expand property offerings in high-demand areas
    • Promote tourism through innovative hospitality services
    • Enhance guest experience with personalised services and offerings
    • Leverage technology for online booking and customer engagement
    • Implement customer feedback systems for continuous improvement
    • Create loyalty programs to encourage repeat business
    • Explore franchising opportunities to expand hospitality reach

  • ⛳️ Strategy 3: Expand coffee export operations in regional markets

    • Conduct market analysis to identify target export markets
    • Strengthen relationships with local coffee farmers and cooperatives
    • Ensure high quality standards throughout the supply chain
    • Develop a strong brand presence in international markets
    • Leverage digital marketing strategies to reach global consumers
    • Participate in international trade shows and expos
    • Establish compliance with international trade regulations
    • Utilize green packaging solutions to appeal to eco-conscious consumers
    • Explore direct-to-consumer sales channels online
    • Build a network of distributors in target countries
operational-efficiencymarket-diversificationsupply-chain-managerreal-estate-developermanufacturing-teammarketing-team
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Strategies and tactics for maximising Social Media Engagement for Praça Prazeres

  • ⛳️ Strategy 1: Create diverse and engaging content pieces

    • Develop a reel concept focusing on a behind-the-scenes tour of the cocktail bar with the hook 'Discover Goa’s Hidden Gem'
    • Draft a caption outline for the reel highlighting the unique cocktails offered
    • Craft a reel concept showcasing a day in the life at Praça Prazeres with a captivating hook
    • Outline a carousel post featuring a 'Goan Spirit Experience' in 5 slides: bar, dessert, brunch, customer reviews, and call-to-action
    • Plan interactive stories with polls about favourite cocktail flavours and quizzes on Goan culture trivia
    • Create a story slider asking about dessert preferences engaging the audience to share choice
    • Develop a static feed post image featuring the vibrant bar atmosphere
    • Design a video stills post captured during brunch with a good vibes theme
    • Compose captions reflecting Goa’s spirit aimed at driving engagement and reach
    • Establish call-to-actions tailored to each content piece to guide audience interaction

  • ⛳️ Strategy 2: Leverage authentic and relatable storytelling

    • Define the background music for reels that resonate with the Goan vibe
    • Select real-life customer testimonials for inclusion in carousel posts
    • Develop a detailed caption for a chosen post with engaging hashtags like #GoanBliss
    • Utilise storytelling in reels by tracing Goan cocktail origins to incite interest
    • Create graphics for stories illustrating dessert magic with a touch of nostalgia
    • Embed calls-to-action encouraging reposts and comments on favourite experiences
    • Highlight local Goan elements in a post to foster connections with the audience
    • Align post designs with Praça’s upcoming events or popular local happenings
    • Incorporate visually striking elements to capture the essence of Praça’s ambiance
    • Design content to balance the allure of Goa with the modern bar style of Praça

  • ⛳️ Strategy 3: Implement a consistent and engaging Instagram voice

    • Set a tone that is lively, inviting, and infused with local Goan charm
    • Prioritise user-generated content to boost authenticity and community feel
    • Plan a posting schedule that maximises engagement during peak times
    • Create content that builds on past successful posts, harnessing engaging formats like quizzes
    • Develop a ‘viral’ post idea: challenge the audience to share their best Praça-inspired photos
    • Utilise trending but relevant hashtags for each content piece to increase discoverability
    • Craft a monthly theme to streamline content creation and reinforce brand image
    • Consistently update stories with on-the-go and live events happening at Praça
    • Engage with comments promptly to cultivate a connected social media community
    • Monitor analytics to iteratively refine strategies for higher conversion rate
social-mediaengagementsocial-media-managercontent-creatormarketing-teamcreative-team
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Strategies and tactics for implementing a Church Development Plan

  • ⛳️ Strategy 1: Ensure proper land acquisition and registration

    • Conduct a legal review of current land holdings and identify gaps in formal registration
    • Engage a local lawyer to assist with the preparation of necessary land documents
    • Draft legal agreements for all church sites on customary lands
    • Schedule meetings with local landowners to discuss long-term agreements
    • Submit applications for land registration to local authorities
    • Organise regular updates and consultations with local government agencies
    • Secure funding to cover registration and legal expenses
    • Monitor progress and outcomes of land registration processes
    • Educate church leaders on legal aspects of land ownership
    • Form a sub-committee to oversee the land acquisition initiative

  • ⛳️ Strategy 2: Improve infrastructure for pastoral and worship needs

    • Identify priority sites lacking pastoral housing and plan construction projects
    • Secure funding for the construction of permanent pastors' and visitors' houses
    • Design and approve architectural plans for new housing projects
    • Engage local contractors for building projects and establish timelines
    • Assess and upgrade facilities for worship halls needing completion
    • Install power backup systems like generators in all church facilities
    • Procure essential worship equipment such as audio-visual systems
    • Install safe, reliable water supply and sanitation at all major sites
    • Collaborate with local craftsmen to procure durable, locally sourced furniture
    • Conduct regular inspections and assessments of ongoing construction projects

  • ⛳️ Strategy 3: Enhance ministry facilities and resources

    • Develop a library/resource centre with theological books and study materials
    • Allocate space for dedicated youth and children's ministry rooms
    • Equip rooms with necessary furniture and interactive teaching tools
    • Create a kitchen and fellowship hall for communal gatherings
    • Purchase essential ministry equipment such as audio-visual tools
    • Print and distribute Sunday school curricula for all age groups
    • Acquire devotional and discipleship materials for all ministries
    • Organise workshops to train leaders on effective use of resources
    • Plan and execute a schedule for regular maintenance of facilities
    • Evaluate and improve access to facilities for differently-abled congregants
land-registrationinfrastructure-developmentlawyercontractorlegal-teamconstruction-team
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Strategies and tactics for designing a Career Strategy Map for Independent Show Promotion

  • ⛳️ Strategy 1: Build a solid foundation in the music industry

    • Volunteer or intern at local music venues to gain backstage and operations exposure
    • Participate in street teams and work part-time at events to understand different roles
    • Join local music and event planning organisations for hands-on experience
    • Gain online certifications in social media marketing and Google Analytics
    • Attend local music networking events to establish industry contacts
    • Assist in planning campus or local music events to gain event planning experience
    • Research successful local promotion strategies and align them with your goals
    • Start building a personal brand through networking and social media presence
    • Identify key mentors in the industry and seek guidance
    • Take online courses on event safety and alcohol service if required

  • ⛳️ Strategy 2: Gain experience and expand professional skills

    • Work as a venue marketing assistant or artist liaison to gain industry understanding
    • Host small DIY shows at local coffee shops or bars to build practical experience
    • Begin building an email list and social media following for your promotion brand
    • Study contract negotiation and artist rider agreements to manage shows effectively
    • Learn budgeting and profit-and-loss analysis for event financial management
    • Organise small-venue shows with a focus on emerging local artists
    • Run digital marketing campaigns for your events to improve attendance
    • Network with booking agents and budding artists for future collaborations
    • Track and analyse show performance for better strategic planning
    • Engage with other local promoters to learn through co-promotions

  • ⛳️ Strategy 3: Scale your brand towards independent promotion

    • Consistently book and organise shows at medium-capacity venues to grow your reputation
    • Secure sponsorships from local businesses to support larger events
    • Consider managing a local artist to expand contacts and experience
    • Develop partnerships with sound and lighting companies for quality events
    • Host larger monthly shows and explore opportunities in local festivals
    • Hire part-time assistants to support marketing and logistical operations
    • Optimise business processes by setting up LLC, obtaining event insurance, and systems for accounting
    • Regularly attend industry panels and workshops for continued learning
    • Maintain relationships with key stakeholders like booking agents, venue managers, and sponsors
    • Evaluate and refine business strategy based on feedback and financial performance
career-strategyindependent-promotionshow-promoterevent-plannermarketing-teamevent-operations-team
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Strategies and tactics for improving tenant and visitor engagement through digital screens

  • ⛳️ Strategy 1: Maximise advertising space opportunities

    • Assess high-traffic areas for prime digital screen placements
    • Establish partnerships with local businesses for advertising content
    • Utilise data analytics to determine peak advertising times
    • Create tiered advertising packages for potential advertisers
    • Schedule regular content updates to keep ads relevant
    • Integrate interactive features to increase engagement
    • Utilise rotating ads to display multiple advertisers
    • Monitor advertising performance metrics weekly
    • Develop bundled packages with combined indoor and outdoor spaces
    • Provide advertisers with a comprehensive performance report monthly

  • ⛳️ Strategy 2: Enhance property precinct experiences

    • Install wayfinding screens at key junctions for easier navigation
    • Develop a digital events calendar displayed prominently
    • Feature community content and announcements regularly
    • Implement interactive maps on digital kiosks
    • Display real-time public transport schedules and updates
    • Set up screens in residential areas with local news and weather
    • Offer informational content for hospitality guests on screens
    • Facilitate screen-based loyalty programmes for retail sections
    • Engage tenants in content creation for screens
    • Monitor feedback through surveys to improve digital screen content

  • ⛳️ Strategy 3: Drive tenant and customer engagement

    • Set up interactive displays for customer participation
    • Utilise screen-based games or competitions with prizes
    • Incorporate social media feeds to engage audiences
    • Introduce a digital concierge service for visitor support
    • Display testimonials and reviews on screens to build trust
    • Facilitate tenant promotions and announcements via screens
    • Use screens to highlight sustainability initiatives within the precinct
    • Broadcast live events or performances on outdoor screens
    • Create digital art showcases to enhance aesthetic value
    • Collect and analyse data on screen interaction to optimise engagement strategies
digital-screensengagementdigital-marketing-managerproperty-manageradvertising-teamit-support-team
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Strategies and tactics for creating a big group specialised in restaurants and hotels

  • ⛳️ Strategy 1: Conduct comprehensive market research

    • Identify key locations with high potential for restaurants and hotels
    • Analyse competitors and their business models within the industry
    • Conduct surveys to understand customer preferences and demand
    • Assess the economic and tourism trends that could impact the business
    • Identify market gaps and opportunities for unique offerings
    • Examine local regulations and licensing requirements for hospitality businesses
    • Develop relationships with local tourism boards for data and support
    • Invest in technology to better analyse market data
    • Compile and review market research findings to guide strategy development
    • Adjust business plans based on key insights from market research

  • ⛳️ Strategy 2: Build and promote strong brand identity

    • Create a compelling brand story that resonates with target audiences
    • Design consistent visual identity including logo, colour schemes, and branding materials
    • Develop a user-friendly and informative website with online booking capabilities
    • Utilise social media to engage potential customers and showcase brand personality
    • Develop partnerships with influencers and bloggers in the hospitality sector
    • Implement a loyalty program to encourage repeat business
    • Create engaging content such as blogs, videos, and behind-the-scenes looks
    • Host events and promotions to increase brand visibility
    • Collect and showcase customer testimonials and reviews
    • Ensure that all customer touchpoints reflect the brand identity consistently

  • ⛳️ Strategy 3: Focus on exceptional customer experience

    • Recruit and train staff to provide top-notch service
    • Develop a customer service protocol to handle inquiries and complaints effectively
    • Implement technology for seamless booking and reservation management
    • Maintain high standards of cleanliness and hygiene
    • Offer personalised services to enhance customer satisfaction
    • Collect regular feedback through surveys and reviews
    • Invest in staff development programs to continuously improve service quality
    • Utilise customer feedback to make ongoing improvements
    • Ensure a welcoming and aesthetically pleasing environment
    • Create memorable experiences by offering unique amenities and activities
hospitalitymarket-researchmarket-analystbrand-managermarketing-teamcustomer-service-team
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Strategies and tactics for developing a Comprehensive Strategic Plan for Marketing and Communications

  • ⛳️ Strategy 1: Strengthen brand recognition and awareness

    • Conduct a brand audit to identify strengths and areas for improvement
    • Create a unified branding guideline to be distributed across all departments
    • Organise a series of brand-focused workshops for FNU staff
    • Develop a consistent messaging strategy highlighting FNU's dual roles
    • Engage professional designers to update FNU's visual identity
    • Leverage successful alumni stories in marketing materials and campaigns
    • Launch a digital campaign featuring student testimonials and experiences
    • Collaborate with influencers and media for broader reach
    • Use targeted social media ads to reach potential students
    • Monitor brand perception through regular surveys and social listening

  • ⛳️ Strategy 2: Enhance stakeholder engagement and partnerships

    • Map out key stakeholders and create a targeted engagement plan
    • Develop an alumni relations strategy that includes networking events
    • Launch a newsletter for staff, students, and alumni to foster connection
    • Establish partnerships with local and international businesses
    • Organise industry panels and talks at FNU to increase visibility
    • Promote collaborative research initiatives with partner institutions
    • Host bi-annual stakeholder forums to discuss university progress
    • Develop student ambassador programs to engage current and prospective students
    • Launch campaigns highlighting student achievements in local communities
    • Implement stakeholder feedback mechanisms to improve relationships

  • ⛳️ Strategy 3: Drive a digital transformation and innovation in marketing

    • Adopt advanced digital marketing tools and platforms
    • Create a dedicated content team for social media management
    • Introduce monthly podcasts focusing on trends and experiences at FNU
    • Enhance the FNU website with a user-friendly experience
    • Run SEO and content marketing campaigns to increase organic reach
    • Engage in targeted email marketing for different audience segments
    • Invest in analytics tools to assess digital campaign performance
    • Produce engaging video content showcasing the university's offerings
    • Use virtual reality for interactive virtual tours of campus facilities
    • Launch digital education initiatives to support online learning goals
brand-recognitiondigital-transformationmarketing-managercommunications-specialistpublic-relationsdigital-marketing
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Strategies and tactics for creating Awareness for Marassi Hotels' Outlets

  • ⛳️ Strategy 1: Leverage social media influencers

    • Identify local and international influencers with a strong foodie following
    • Develop a collaboration plan with selected influencers
    • Offer influencers exclusive tasting menus and experiences
    • Encourage influencers to create content showcasing the food and ambiance
    • Utilise Instagram and TikTok to amplify influencer content
    • Promote a hashtag unique to Marassi Hotels' foodie experience
    • Create shareable Instagram stories with influencer content
    • Host a live cooking session with influencers on social media
    • Track engagement metrics from influencer posts
    • Adjust influencer collaborations based on performance metrics

  • ⛳️ Strategy 2: Organise themed culinary events

    • Plan a series of summer-themed food festivals
    • Hire renowned chefs for guest appearances and demonstrations
    • Coordinate with local artisans for pop-up market events
    • Develop exclusive meal packages for the events
    • Promote events through targeted email marketing campaigns
    • Create event pages on social media and local event platforms
    • Offer early bird ticket promotions to drive interest
    • Capture and share event highlights through professional photography
    • Encourage guest interactions with event-specific hashtags
    • Survey attendees post-event to gather feedback

  • ⛳️ Strategy 3: Enhance customer engagement onsite

    • Design an interactive and informative food menu
    • Train staff to deliver personalised dining experiences
    • Set up visually appealing food stations for live cooking
    • Introduce a loyalty programme for returning customers
    • Provide unique food tastings upon guest arrival
    • Utilise scent branding to create a memorable dining environment
    • Integrate digital tools for easy reservation and feedback
    • Encourage customers to leave reviews on travel and food websites
    • Refresh dining areas to reflect summer themes
    • Host weekly themed dining nights with a storytelling element
social-mediaculinary-eventssocial-media-managerevent-coordinatormarketing-teamculinary-team
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Strategies and tactics for developing a Church Development Plan

  • ⛳️ Strategy 1: Enhance church infrastructure and facilities

    • Acquire and register church land and formalise agreements for customary lands
    • Construct four permanent pastor and visitor houses with adequate sanitation facilities
    • Complete the construction of the main worship hall to accommodate 150+ attendees
    • Upgrade existing sanitation and drinking water facilities across church properties
    • Install a reliable power backup system with a generator for uninterrupted services
    • Develop a dedicated Youth & Children’s Ministry Wing with classrooms and storage
    • Build a fellowship hall and kitchen to support communal meals and events
    • Establish a library and resource centre with internet-ready computers
    • Create an outdoor prayer garden and evangelism pavilion
    • Enhance church signage, lighting, and accessibility features for visitors

  • ⛳️ Strategy 2: Equip church leaders and staff for effective ministry

    • Enrol untrained pastors in formal theological training for a Diploma in Theology
    • Provide comprehensive theological reference materials and ministry handbooks
    • Stock 30 copies of Sunday School curricula for all age groups
    • Establish a church library with novels, devotionals, and discipleship guides
    • Ensure youth leaders, women's ministry, and evangelism teams have updated resources
    • Provide specialised training materials for various ministry leaders
    • Develop a spiritual curriculum and discipleship programme with printed resources
    • Offer workshops and seminars for ministry staff on effective church management
    • Initiate regular retreats and prayer meetings for church leaders to foster unity
    • Evaluate the effectiveness of teaching materials annually to meet congregational needs

  • ⛳️ Strategy 3: Strengthen community outreach and engagement

    • Collaborate with local multi-denominational groups for community engagement
    • Organise outreach programmes and events targeted at youth and children's ministry
    • Procure outreach vehicles and mobile sound systems for village evangelism
    • Develop sports outreach programs using newly acquired equipment
    • Install outdoor event spaces for open-air services and community gatherings
    • Host regular community service projects initiated by church members
    • Conduct quarterly community health and wellness workshops in partnership with local agencies
    • Advertise church events and services through upgraded signage and digital platforms
    • Record and distribute digital sermons and testimonies for wider community reach
    • Analyse and respond to community feedback to inform church programs and initiatives
infrastructureoutreachpastoryouth-leaderevangelism-teamministry-staff
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How to track your Hospitality strategies and tactics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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