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10 strategies and tactics for Event Operations Team

What is Event Operations Team strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Finding the right Event Operations Team strategy can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

How to write your own Event Operations Team strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Event Operations Team strategy examples

We've added many examples of Event Operations Team tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for creating a Hotel Food and Beverage Annual Strategic Plan

  • ⛳️ Strategy 1: Enhance customer experience across all outlets

    • Conduct a customer satisfaction survey to gather feedback on current offerings
    • Implement training programs for staff to improve service quality
    • Introduce seasonal menus at restaurants to keep offerings fresh and exciting
    • Develop signature cocktails for bars to attract new patrons
    • Redesign conference space layouts to maximize comfort and efficiency
    • Introduce customised packages for banqueting to cater to diverse client needs
    • Foster partnerships with local vendors for fresh produce and exclusive ingredients
    • Utilise social media to actively engage with customers and promote special events
    • Implement a loyalty program to reward repeat customers
    • Regularly monitor and evaluate customer feedback to identify areas for improvement

  • ⛳️ Strategy 2: Increase revenue through innovative offerings

    • Host themed nights at restaurants and bars to attract niche markets
    • Develop and promote unique catering packages for corporate events
    • Offer early bird booking incentives for conference and banqueting spaces
    • Introduce weekend brunches to draw in a broader audience
    • Utilise underutilised spaces for pop-up events or special occasions
    • Expand outside catering services to include private gatherings and community events
    • Partner with local businesses to host joint events in conference spaces
    • Create curated tasting events to showcase the talents of the culinary team
    • Launch a series of workshops or classes to encourage guest participation
    • Plan seasonal or holiday-specific events to boost foot traffic

  • ⛳️ Strategy 3: Improve operational efficiencies and cost management

    • Conduct a comprehensive audit of current operations and identify inefficiencies
    • Implement an inventory management system to reduce wastage
    • Negotiate better terms with suppliers to lower costs
    • Introduce energy-saving equipment and practices to reduce overheads
    • Streamline staffing schedules to optimise labour costs
    • Utilise data analytics to forecast demand and manage stock levels effectively
    • Set up a cross-training program to increase staff flexibility and coverage
    • Standardise processes across all outlets for consistency and efficiency
    • Monitor financial performance closely to identify trends and adjust strategies
    • Implement a continuous improvement program focused on operational excellence
customer-experiencerevenue-growthoperations-managerevent-plannerculinary-teammarketing-team
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Strategies and tactics for transforming marketing operations pillars for B2B exhibition events

  • ⛳️ Strategy 1: Focus on adaptive engagement

    • Research and understand attendee preferences and behaviour patterns
    • Develop a flexible communication plan that can be adapted based on attendee feedback
    • Utilise data analytics to anticipate attendee needs and adapt marketing strategies accordingly
    • Conduct pre-event surveys to gather insights on expectations and interests
    • Use social media platforms to engage with potential attendees and provide real-time updates
    • Establish a feedback loop to constantly monitor and respond to attendee interactions
    • Create personalised recommendations for sessions and networking opportunities
    • Encourage real-time interaction through live polls and Q&A sessions
    • Utilise adaptive content marketing strategies to address attendees' changing interests
    • Organise post-event follow-ups to gather feedback and improve future events

  • ⛳️ Strategy 2: Boost marketing effectiveness

    • Define clear and measurable goals for attendee engagement
    • Identify and target key demographics that align with the event's theme and objectives
    • Implement a robust CRM system to manage and analyse attendee data
    • Create enticing content and messaging tailored to the audience
    • Leverage digital marketing campaigns to increase event visibility
    • Utilise influencer partnerships to broaden reach and impact
    • Track and analyse marketing campaign performance regularly
    • Allocate budget and resources effectively to high-performing channels
    • Implement retargeting strategies for potential attendees who show interest
    • Ensure all marketing outputs are aligned with overarching event goals

  • ⛳️ Strategy 3: Enhance productive execution

    • Develop a comprehensive roadmap to outline event timelines and deadlines
    • Assemble a multi-skilled team with clear roles and responsibilities
    • Foster a collaborative environment with effective communication tools
    • Use project management software to track progress and manage workloads
    • Regularly update stakeholders on milestones through progress reports
    • Conduct training sessions to improve team productivity and skill sets
    • Set key performance indicators (KPIs) to measure efficiency
    • Simplify processes and workflows to eliminate bottlenecks
    • Implement contingency plans to address potential risks or disruptions
    • Evaluate and refine processes post-event to enhance efficiency
adaptive-engagementmarketing-effectivenessmarketing-strategistevent-coordinatormarketing-operations-teamevent-planning-team
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Strategies and tactics for designing a Career Strategy Map for Independent Show Promotion

  • ⛳️ Strategy 1: Build a solid foundation in the music industry

    • Volunteer or intern at local music venues to gain backstage and operations exposure
    • Participate in street teams and work part-time at events to understand different roles
    • Join local music and event planning organisations for hands-on experience
    • Gain online certifications in social media marketing and Google Analytics
    • Attend local music networking events to establish industry contacts
    • Assist in planning campus or local music events to gain event planning experience
    • Research successful local promotion strategies and align them with your goals
    • Start building a personal brand through networking and social media presence
    • Identify key mentors in the industry and seek guidance
    • Take online courses on event safety and alcohol service if required

  • ⛳️ Strategy 2: Gain experience and expand professional skills

    • Work as a venue marketing assistant or artist liaison to gain industry understanding
    • Host small DIY shows at local coffee shops or bars to build practical experience
    • Begin building an email list and social media following for your promotion brand
    • Study contract negotiation and artist rider agreements to manage shows effectively
    • Learn budgeting and profit-and-loss analysis for event financial management
    • Organise small-venue shows with a focus on emerging local artists
    • Run digital marketing campaigns for your events to improve attendance
    • Network with booking agents and budding artists for future collaborations
    • Track and analyse show performance for better strategic planning
    • Engage with other local promoters to learn through co-promotions

  • ⛳️ Strategy 3: Scale your brand towards independent promotion

    • Consistently book and organise shows at medium-capacity venues to grow your reputation
    • Secure sponsorships from local businesses to support larger events
    • Consider managing a local artist to expand contacts and experience
    • Develop partnerships with sound and lighting companies for quality events
    • Host larger monthly shows and explore opportunities in local festivals
    • Hire part-time assistants to support marketing and logistical operations
    • Optimise business processes by setting up LLC, obtaining event insurance, and systems for accounting
    • Regularly attend industry panels and workshops for continued learning
    • Maintain relationships with key stakeholders like booking agents, venue managers, and sponsors
    • Evaluate and refine business strategy based on feedback and financial performance
career-strategyindependent-promotionshow-promoterevent-plannermarketing-teamevent-operations-team
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Strategies and tactics for enhancing Rowing WA Operations

  • ⛳️ Strategy 1: Enhance club and coach development

    • Develop effective relationships with affiliated clubs and provide resources to enhance their capabilities
    • Organise an annual series of workshops to improve club governance and management
    • Create cross-club initiatives for sport growth and development
    • Manage the Rowing WA Coaching Development Strategy to ensure sufficient accredited coaches
    • Provide opportunities for coaches to develop their skills and practical application
    • Implement the Rowing Australia Coach Accreditation Scheme in WA
    • Plan and deliver the WA Coaches Conference
    • Facilitate pathway programs for athletes from schools into clubs
    • Develop strategies to include non-traditional rowing schools
    • Design a comprehensive coxswain development approach

  • ⛳️ Strategy 2: Optimise regatta and event management

    • Plan and oversee all aspects of regatta delivery
    • Play a key role in national regattas hosted in WA
    • Coordinate non-regatta events like award ceremonies and development workshops
    • Develop a strategy to ensure the vibrant programming of events
    • Establish effective event management protocols and checklists
    • Facilitate training for volunteers and officials for events
    • Implement feedback systems for continuous improvement after events
    • Collaborate with vendors and sponsors for event success
    • Leverage technology for efficient event administration
    • Implement sustainable practices in event management

  • ⛳️ Strategy 3: Strengthen administration and strategic governance

    • Ensure compliance with government regulations and best practice sport governance principles
    • Support the CEO in strategic meetings and stakeholder interactions
    • Lead the use and optimisation of the Revolutionise Sport Membership Management System
    • Manage compliance with Working with Children legislation
    • Assist in securing grants and funding for rowing development
    • Represent Rowing WA at relevant conferences and committees
    • Develop strategic plans for athlete pathway development
    • Strengthen collaboration with Rowing WA partners and sponsors
    • Provide administrative support to staff and portfolios as needed
    • Continuously review and refine strategic objectives and outcomes
rowingdevelopmentcoachevent-managerclub-development-teamevent-management-team
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Strategies and tactics for driving revenue growth through AI in exhibitions

  • ⛳️ Strategy 1: Leverage data analytics for visitor insights

    • Implement AI-driven data analytics tools to process visitor data
    • Identify key visitor demographics and preferences using AI insights
    • Create personalised content and experiences based on AI-generated data insights
    • Optimise event schedules and layouts using predictive analytics
    • Utilise AI to forecast attendance and manage resources effectively
    • Analyse past event data to identify trends and profitable opportunities
    • Develop targeted marketing campaigns using audience segmentation from AI
    • Implement feedback loops for continual learning and improvement
    • Use machine learning to refine ongoing strategies and adapt to visitor needs
    • Conduct regular performance reviews to assess the effectiveness of data insights

  • ⛳️ Strategy 2: Automate event operations

    • Deploy AI-based chatbots for real-time visitor assistance and inquiries
    • Use AI for automated ticketing and registration processes
    • Implement AI-driven scheduling tools to optimise event planning
    • Incorporate AI into event logistics and supply chain management
    • Automate lead capture and qualification using AI algorithms
    • Use AI to streamline event catering and service management
    • Apply AI for efficient floor plan design and resource allocation
    • Use AI to enhance security through predictive threat assessment
    • Enable dynamic pricing models with AI-based insights
    • Continuously monitor and refine AI-driven operations for efficiency

  • ⛳️ Strategy 3: Enhance visitor engagement through AI-driven interactions

    • Incorporate AI-powered interactive displays and kiosks for visitors
    • Use VR and AR technologies to create immersive event experiences
    • Implement AI-driven gamification strategies to boost engagement
    • Personalise attendee journeys with AI-generated recommendations
    • Harness AI for real-time engagement tracking and adjustments
    • Create AI-driven networking opportunities by matching interests
    • Utilise sentiment analysis to tailor on-the-spot visitor experiences
    • Develop AI-influenced mobile apps to enhance attendee information access
    • Integrate AI to provide language translation services instantly
    • Collect and analyse engagement data to inform future strategies
ai-analyticsautomationdata-analystevent-plannermarketing-teamoperations-team
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Strategies and tactics for preparing a comprehensive mall review strategy

  • ⛳️ Strategy 1: Establish a robust mall management structure

    • Appoint a mall general manager to oversee overall operations
    • Set up specialized departments for operations, leasing, marketing, and finance
    • Designate managers for each department to ensure focused leadership
    • Implement weekly cross-departmental meetings for alignment on objectives
    • Create clear reporting structures with department heads reporting to the general manager
    • Conduct quarterly reviews of the management structure to identify areas for improvement
    • Develop a succession plan to maintain leadership continuity
    • Integrate communication and project management tools for improved collaboration
    • Organize bi-annual team-building activities to strengthen team dynamics
    • Set up performance evaluation criteria for department heads

  • ⛳️ Strategy 2: Maximize tenant occupancy through strategic lease management

    • Establish a dedicated leasing department for managing tenant relations
    • Develop a tenant mix strategy to balance retail, F&B, and service stores
    • Introduce a lease expiry management system for timely renewals and negotiations
    • Set up KPIs for monitoring occupancy rate, lease terms, and tenant satisfaction
    • Conduct market research to identify potential new tenants and sectors to enhance the mall's offering
    • Review and adjust lease terms to reflect current market conditions
    • Implement a feedback system for tenants to express needs and concerns
    • Organize regular tenant meetings to discuss and negotiate leasing issues
    • Provide incentives for anchor tenants to ensure long-term occupancy
    • Develop a contingency plan for managing high vacancy rates

  • ⛳️ Strategy 3: Enhance financial transparency and operational efficiency

    • Set up a finance and accounting department for revenue and cost management
    • Implement monthly financial reporting to track profitability and operational costs
    • Introduce a centralized billing system for tenant payments
    • Automate vendor and supplier payments to optimize cash flow
    • Conduct regular financial audits to ensure accuracy and compliance
    • Establish an expense management policy for cost control
    • Analyze financial data to identify trends and areas for cost reduction
    • Train staff in financial literacy to enhance fiscal responsibility
    • Create an annual budget plan aligning with mall objectives
    • Integrate accounting software for streamlined financial operations
mall-managementtenant-occupancygeneral-managerleasing-managerfinance-departmentleasing-department
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Strategies and tactics for developing Strategic Mapping Using Diagram

  • ⛳️ Strategy 1: Compile Strategic Initiatives

    • Gather key strategic initiatives from organisational departments
    • Organise initiatives into relevant perspectives: financial, customer, internal process, and learning and growth
    • Engage stakeholders to validate and prioritise the initiatives
    • Define clear objectives associated with each strategic initiative
    • Align each initiative to the overall organisational vision
    • Identify interdependencies between different initiatives
    • Establish key performance indicators for each strategic initiative
    • Review existing strategic maps for inspiration and improvement ideas
    • Engage a diagram software specialist to assist in visual representation
    • Seek feedback from stakeholders on drafted initiative compilation

  • ⛳️ Strategy 2: Design Strategic Mapping Diagram

    • Select a diagram tool that allows for easy sharing and editing
    • Create separate layers for each strategic perspective in the map
    • Use standard shapes and colour codes to represent different elements
    • Input strategic initiatives and their key action points into the diagram
    • Connect related initiatives with lines to show relationships and dependencies
    • Incorporate arrows to indicate the flow of activities and their direction
    • Annotate the diagram to provide clarity and context for each element
    • Ensure the diagram aligns with the organisational objectives and vision
    • Make provision for regular updates and version control of the diagram
    • Seek feedback from a cross-section of employees to refine the map design

  • ⛳️ Strategy 3: Implement and Communicate the Strategic Map

    • Introduce the strategic map to all employees through a formal presentation
    • Share the diagram on a collaborative platform for continuous access
    • Instruct managers to align team goals with the strategic map
    • Develop an FAQ guide to address common questions regarding the map
    • Schedule regular review sessions for updates and improvements
    • Encourage departments to integrate the map into planning activities
    • Use the map to track progress and report on strategic initiative outcomes
    • Conduct workshops to train staff on how to utilise the strategic map
    • Implement a feedback loop for ongoing improvement of the map
    • Celebrate milestones achieved as outlined in the map with staff recognition
strategic-mappingdiagram-visualizationdiagram-specialiststakeholderorganizational-planningstrategic-development
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Strategies and tactics for developing a Comprehensive Strategic Plan for Marketing and Communications

  • ⛳️ Strategy 1: Strengthen brand recognition and awareness

    • Conduct a brand audit to identify strengths and areas for improvement
    • Create a unified branding guideline to be distributed across all departments
    • Organise a series of brand-focused workshops for FNU staff
    • Develop a consistent messaging strategy highlighting FNU's dual roles
    • Engage professional designers to update FNU's visual identity
    • Leverage successful alumni stories in marketing materials and campaigns
    • Launch a digital campaign featuring student testimonials and experiences
    • Collaborate with influencers and media for broader reach
    • Use targeted social media ads to reach potential students
    • Monitor brand perception through regular surveys and social listening

  • ⛳️ Strategy 2: Enhance stakeholder engagement and partnerships

    • Map out key stakeholders and create a targeted engagement plan
    • Develop an alumni relations strategy that includes networking events
    • Launch a newsletter for staff, students, and alumni to foster connection
    • Establish partnerships with local and international businesses
    • Organise industry panels and talks at FNU to increase visibility
    • Promote collaborative research initiatives with partner institutions
    • Host bi-annual stakeholder forums to discuss university progress
    • Develop student ambassador programs to engage current and prospective students
    • Launch campaigns highlighting student achievements in local communities
    • Implement stakeholder feedback mechanisms to improve relationships

  • ⛳️ Strategy 3: Drive a digital transformation and innovation in marketing

    • Adopt advanced digital marketing tools and platforms
    • Create a dedicated content team for social media management
    • Introduce monthly podcasts focusing on trends and experiences at FNU
    • Enhance the FNU website with a user-friendly experience
    • Run SEO and content marketing campaigns to increase organic reach
    • Engage in targeted email marketing for different audience segments
    • Invest in analytics tools to assess digital campaign performance
    • Produce engaging video content showcasing the university's offerings
    • Use virtual reality for interactive virtual tours of campus facilities
    • Launch digital education initiatives to support online learning goals
brand-recognitiondigital-transformationmarketing-managercommunications-specialistpublic-relationsdigital-marketing
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Strategies and tactics for implementing a 5-Year Business Continuity and Crisis Strategy Plan

  • ⛳️ Strategy 1: Mitigate and prepare for risks

    • Conduct comprehensive risk assessments for all business units
    • Identify critical business functions and implement redundancy measures
    • Develop and regularly update business impact analyses (BIA)
    • Create detailed business continuity and crisis management plans (BCP & CMP)
    • Set up a centralized crisis management platform for streamlined response
    • Initiate tabletop simulation exercises to test preparedness
    • Conduct joint resilience workshops with key suppliers
    • Implement preventive IT solutions to safeguard against cyber threats
    • Practice crisis scenarios to refine response strategies
    • Regularly audit and update risk mitigation measures

  • ⛳️ Strategy 2: Develop and enhance crisis communication

    • Design a robust communication plan for internal and external stakeholders
    • Establish a crisis communication team with defined roles and responsibilities
    • Develop clear, concise messaging templates for different crisis scenarios
    • Launch a crisis communication portal accessible by stakeholders
    • Train spokespersons for effective media handling during crises
    • Implement monitoring tools for tracking crisis-related information in real-time
    • Regularly update stakeholders through quarterly resilience reports
    • Use feedback tools to capture stakeholder sentiment during and post-crisis
    • Integrate social media platforms for wider message dissemination
    • Conduct regular communication audits to ensure clarity and effectiveness

  • ⛳️ Strategy 3: Leverage technology for enhanced resilience

    • Deploy redundant IT infrastructure and cloud solutions to ensure data availability
    • Integrate AI tools for improved threat detection and incident response
    • Ensure all platforms are compliant with the latest industry standards
    • Utilize advanced analytics to forecast and simulate potential disruptions
    • Establish regular software updates and patch management protocols
    • Implement AI-driven monitoring systems for real-time threat scanning
    • Define key metrics for disaster recovery performance measurement
    • Track and report on the recovery time objective (RTO) for all critical functions
    • Encourage continuous feedback from IT teams to refine technology strategies
    • Benchmark IT resilience against industry standards to identify improvement areas
resiliencerisk-managementcrisis-managerit-specialistrisk-assessment-teamcrisis-communication-team
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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How to track your Event Operations Team strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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