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10 strategies and tactics for Business Operations

What is Business Operations strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Finding the right Business Operations strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

You can copy these examples into your preferred app, or alternatively, use Tability to stay accountable.

How to write your own Business Operations strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Business Operations strategy examples

You'll find below a list of Business Operations tactics. We also included action items for each template to make it more practical and useful.

Strategies and tactics for starting a business

  • ⛳️ Strategy 1: Identify a viable business idea

    • Conduct market research to identify potential gaps in the market
    • Assess personal skills and interests to align with the business idea
    • Evaluate customer pain points and how your business can solve them
    • Analyze competitors to determine differentiating factors
    • Validate the business idea through surveys and feedback from potential customers
    • Explore trends and future possibilities in the industry
    • Define the scope and scale of the business idea
    • Test the idea with a small focus group
    • Consider intellectual property aspects and uniqueness
    • Refine the business idea based on the insights gathered

  • ⛳️ Strategy 2: Develop a comprehensive business plan

    • Outline the business mission, vision, and objectives
    • Create detailed financial projections including startup costs and revenue forecasts
    • Define target market and customer segments
    • Craft a marketing and sales strategy
    • Determine the operational plan and logistics
    • Identify necessary resources including personnel, technology, and equipment
    • Establish a timeline and milestones for business development
    • Identify potential risks and mitigation strategies
    • Include a funding and investment strategy
    • Review and revise the business plan with advisers and mentors

  • ⛳️ Strategy 3: Launch and grow the business

    • Register the business and comply with legal requirements
    • Set up a business website and social media profiles
    • Leverage online and offline marketing strategies to create brand awareness
    • Network with industry contacts and potential partners
    • Continuously gather customer feedback for improvements
    • Refine operations based on early-stage learnings
    • Establish a customer service protocol to build loyalty
    • Explore expansion opportunities and partnerships
    • Measure performance against objectives and KPIs
    • Regularly update the business plan and strategy to adapt to changes
business-ideabusiness-planentrepreneurbusiness-advisermarketing-teamoperations-team
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Strategies and tactics for increasing revenue and adopting a sustainable strategy for staff retention

  • ⛳️ Strategy 1: Enhance employee engagement

    • Conduct regular employee surveys to gather feedback and concerns
    • Develop a recognition program to reward employee achievements
    • Provide opportunities for professional development and career advancement
    • Ensure competitive compensation and benefits packages
    • Implement flexible work arrangements to support work-life balance
    • Encourage open and transparent communication at all levels
    • Organise team-building activities to strengthen relationships
    • Establish mentoring programs to offer guidance and support
    • Address grievances promptly and fairly
    • Regularly review and adjust policies to ensure they are up-to-date and employee-friendly

  • ⛳️ Strategy 2: Optimise business operations

    • Conduct a thorough analysis of current operational processes
    • Identify areas of waste or inefficiency and develop solutions to address them
    • Leverage technology to automate repetitive tasks and improve productivity
    • Streamline supply chain management to reduce costs and increase efficiency
    • Implement data-driven decision-making processes
    • Focus on customer service excellence to improve customer retention
    • Develop new revenue streams by diversifying product or service offerings
    • Partner with other businesses to create synergies and explore joint ventures
    • Regularly review pricing strategies to remain competitive in the market
    • Create a contingency plan to manage potential business disruptions

  • ⛳️ Strategy 3: Strengthen company culture

    • Define the company’s core values and ensure they are communicated to all staff
    • Lead by example and demonstrate commitment to company values
    • Hire employees who align with and embrace the company culture
    • Host regular company-wide meetings to discuss goals and achievements
    • Create a safe space for employees to provide feedback or suggest improvements
    • Encourage an inclusive environment where diversity is valued
    • Celebrate cultural diversity through events and activities
    • Promote wellness programmes that support mental and physical health
    • Create clear pathways for career growth within the company
    • Regularly assess and adapt culture-related initiatives based on feedback and results
employee-engagementbusiness-operationshr-manageroperations-managerhuman-resourcesoperations
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Strategies and tactics for improving Business Performance

  • ⛳️ Strategy 1: Conduct a comprehensive audit

    • Review website for mobile optimization and ensure all features are functional on mobile devices
    • Test website usability monthly using both phone and computer
    • Ensure the phone number is placed prominently, in bold, and is clickable
    • Update website to include visible and functional social media links
    • Schedule and execute at least two targeted email campaigns to clients each month
    • Gather data to determine consultation closing ratios and begin tracking
    • Develop a plan to implement cross promotions instead of discounting
    • Evaluate current use of Google PPC and explore optimisation options
    • Identify the average revenue from sold consultations
    • Analyse patient retention trends and set improvement goals

  • ⛳️ Strategy 2: Optimise operational efficiency

    • Schedule regular weekly or monthly staff meetings
    • Evaluate ratio of long-term versus new employees and set goals for improvement
    • Educate staff about company mission and vision through workshops
    • Design and implement a formalised consultation process
    • Review and update position descriptions for all staff members
    • Introduce team or individual bonuses based on performance metrics
    • Provide staff with complimentary treatments to encourage engagement
    • Implement an attractive retail commission structure
    • Conduct annual reviews for all employees to give feedback and set development goals
    • Create detailed Standard Operating Procedures (SOPs) for key processes

  • ⛳️ Strategy 3: Enhance financial health

    • Track annual revenue growth and set ambitious but realistic goals
    • Aim to exceed an annual revenue of $1 million if not already achieved
    • Set and monitor monthly sales targets segmented by service type
    • Develop a robust bonus structure for exceeding sales goals
    • Implement a quarterly review of all business expenses
    • Ensure labor costs remain under 30% of total income
    • Maintain marketing expenses within 5% to 15% of total income
    • Calculate and enhance marketing ROI
    • Measure staff productivity and hourly output to identify improvement areas
    • Determine current facility revenue capacity and plans for maximisation
business-operationsfinancial-performancemarketing-manageroperations-managerfinance-teammarketing-team
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Strategies and tactics for opening a poultry supply business

  • ⛳️ Strategy 1: Conduct thorough market research

    • Identify potential customer segments and target market
    • Analyse competitors and assess their strengths and weaknesses
    • Evaluate market trends and demands in the poultry supply sector
    • Research local regulations and licensing requirements for a poultry business
    • Conduct surveys or interviews to understand customer needs and preferences
    • Assess the location for optimal operation and accessibility
    • Analyse price points and establish competitive pricing strategies
    • Identify potential suppliers and analyse their offerings
    • Evaluate the viability of online versus physical store presence
    • Prepare a comprehensive SWOT analysis

  • ⛳️ Strategy 2: Develop a robust business plan

    • Define clear business objectives and goals
    • Create a detailed budget and financial projections
    • Outline an organisational structure for effective management
    • Establish operational plans including inventory and logistics management
    • Develop a marketing and sales strategy to attract customers
    • Draft a detailed risk management plan
    • Include employee roles, responsibilities, and recruitment plans
    • Create customer service and satisfaction strategies
    • Plan for sustainable and environmentally friendly practices
    • Prepare an executive summary to attract potential investors

  • ⛳️ Strategy 3: Execute a targeted marketing strategy

    • Identify key marketing channels to reach the target audience
    • Develop a brand identity including logo, colour scheme, and messaging
    • Launch a user-friendly website and social media profiles
    • Create and distribute promotional materials, such as flyers and brochures
    • Implement an SEO strategy to enhance online visibility
    • Engage in community events or sponsorships to increase brand awareness
    • Utilise email marketing campaigns to engage with potential customers
    • Offer promotional deals or discounts during the launch phase
    • Partner with local farms or organisations for cross-promotions
    • Collect and analyse feedback from marketing activities to refine strategies
market-researchbusiness-planmarketing-manageroperations-managermarketing-teamresearch-team
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Strategies and tactics for enhancing Efficiency, Improving Client Engagement, and Driving Business Growth

  • ⛳️ Strategy 1: Optimise internal processes

    • Conduct a comprehensive audit of current processes to identify inefficiencies
    • Implement automation tools to streamline repetitive tasks
    • Set up a centralised system for document and data management
    • Provide training sessions on process improvement for staff
    • Create a standard operating procedure manual
    • Utilise project management software to track progress and deadlines
    • Schedule regular reviews and updates to procedures
    • Incorporate feedback loops by encouraging team suggestions
    • Establish key performance indicators to measure efficiency
    • Reduce unnecessary meetings and consolidate agenda topics

  • ⛳️ Strategy 2: Enhance client interaction

    • Implement a customer relationship management system
    • Develop personalised communication plans for clients
    • Offer regular webinars and workshops tailored to client needs
    • Collect client feedback through surveys and interviews
    • Establish a dedicated client success team
    • Utilise social media platforms to engage clients
    • Send regular updates and newsletters with valuable industry insights
    • Respond promptly to client inquiries and concerns
    • Host exclusive client events and networking opportunities
    • Provide loyalty programmes or incentives for client retention

  • ⛳️ Strategy 3: Drive business growth through strategic partnerships

    • Identify potential partners within and outside the industry
    • Develop a value proposition for potential partnerships
    • Attend industry conferences and networking events
    • Reach out to potential partners with collaborative proposals
    • Establish clear communication channels with partners
    • Draft and agree on partnership agreements with mutual benefits
    • Leverage partner networks for cross-promotion
    • Set measurable goals and track the success of partnerships
    • Evaluate and renew partnerships based on performance
    • Explore opportunities for joint ventures or co-branded products
efficiencygrowthprocess-improvement-specialistclient-success-manageroperations-teambusiness-development-team
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Strategies and tactics for developing a business growth strategy for a security company

  • ⛳️ Strategy 1: Strengthen client relationships

    • Organise quarterly review meetings with top clients to discuss service feedback
    • Implement a client loyalty program to reward long-standing partners
    • Develop a client-specific newsletter sharing industry updates and company news
    • Provide personalised security audits to clients annually
    • Invite clients to participate in a bi-annual security seminar hosted by the company
    • Establish a dedicated account manager for key clients
    • Offer exclusive early-bird access to new security technology
    • Create a listening post to monitor and action client satisfaction levels
    • Develop and present case studies or success stories involving existing clients
    • Regularly survey clients to understand their evolving security needs

  • ⛳️ Strategy 2: Expand service offerings

    • Conduct market research to identify trending security needs
    • Develop partnerships with technology providers for innovative solutions
    • Launch remote monitoring services for clients with smaller budgets
    • Offer cybersecurity assessments alongside traditional security services
    • Create a mobile app to enhance client engagement and service accessibility
    • Pilot a security drone service for large-scale sites
    • Implement a rapid response team to address urgent client security issues
    • Develop an advisory service for home secure systems targeting the residential market
    • Establish a division for consultancy on regulatory compliance in security
    • Introduce environmentally sustainable security solutions

  • ⛳️ Strategy 3: Optimise security operations management

    • Adopt a new software for scheduling and managing security personnel
    • Schedule monthly debrief meetings with security teams for performance evaluation
    • Implement real-time incident reporting tools for security personnel
    • Track and review key performance indicators for security operations monthly
    • Conduct quarterly training sessions focusing on emerging security threats
    • Integrate technology to automate routine security checks and reduce manual efforts
    • Assign a risk management officer to assess vulnerabilities periodically
    • Design a reward system for security personnel achieving excellence
    • Maintain a regular review process for security protocols and guidelines
    • Create a mentorship program pairing new managers with experienced ones
client-retentioninnovationaccount-managerrisk-management-officerbusiness-developmenttechnology-integration
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Strategies and tactics for drawing a strategy map

  • ⛳️ Strategy 1: Identify strategic business goals

    • Conduct a strategic planning session with senior leadership
    • Analyse company vision and mission statements
    • Review current business performance and market position
    • Identify key areas of growth and development for the business
    • Set measurable KPIs for each business goal identified
    • Document at least two strategic business goals
    • Ensure business goals align with overall company objectives
    • Communicate business goals clearly to all stakeholders
    • Gather feedback from key departments on business goals
    • Finalize the two strategic business goals for the strategy map

  • ⛳️ Strategy 2: Determine people operations goals

    • Evaluate current people operations processes and outcomes
    • Identify key areas where people operations can support business goals
    • Consult with HR and team leaders to gather input
    • Set measurable KPIs for each people operation goal
    • Ensure each people operation goal is actionable and realistic
    • Document at least six people operation goals
    • Align people operation goals with overall business objectives
    • Communicate people operation goals clearly to all stakeholders
    • Gather feedback from HR and related departments on people operation goals
    • Finalise the six people operation goals for the strategy map

  • ⛳️ Strategy 3: Create the strategy map

    • Choose a visual mapping tool or template
    • Plot the two strategic business goals on the map
    • Plot the six people operation goals on the map
    • Draw lines to show the connections between people operation goals and business goals
    • Ensure each line represents a clear and logical relationship
    • Review the map with senior leadership for feedback
    • Adjust connections and goals as necessary
    • Add any additional visual aids for clarity
    • Finalise the strategy map design
    • Distribute and present the strategy map to all relevant stakeholders
interconnectednessstrategy-mapsenior-leadershipteam-leadershrstrategic-planning
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Strategies and tactics for developing a strategic business plan for a three-company group in Oman

  • ⛳️ Strategy 1: Conduct a comprehensive market analysis

    • Identify key competitors in the furniture, payment gateway, and logistics sectors in Oman
    • Analyse consumer behaviour trends within Oman for each industry
    • Conduct surveys and focus groups to understand customer needs and preferences
    • Evaluate regional economic conditions impacting the three sectors
    • Identify potential strategic partnerships in the local market
    • Assess regulatory requirements for each business segment
    • Determine current market share of each company and set strategic growth targets
    • Analyse technology trends that could impact operational processes
    • Review customer service practices and performance benchmarks
    • Identify potential geographic expansion opportunities within Oman

  • ⛳️ Strategy 2: Design optimal facilities and infrastructure plan

    • Assess current facilities of UF, SADAD, and Tam for adequacy
    • Identify locations for potential new facilities or warehouses
    • Evaluate the need for technology upgrades in existing facilities
    • Design layouts for efficient workflow in new or expanded locations
    • Develop a timeline for facility upgrades or development
    • Determine budget requirements for facility projects
    • Consider sustainability and eco-friendly options in facility design
    • Plan for high-speed internet and IT infrastructure in all locations
    • Establish security measures for both physical and digital assets
    • Coordinate with local authorities for necessary permits and approvals

  • ⛳️ Strategy 3: Recruit and develop a skilled workforce

    • Identify key roles and responsibilities required for operations in Oman
    • Develop detailed job descriptions and specifications for all positions
    • Implement recruitment strategies to attract qualified talent locally and internationally
    • Establish a training program for new and existing employees
    • Set performance metrics and review processes for staff evaluation
    • Encourage a culture of continuous learning and professional development
    • Offer competitive salary packages and benefits to attract top talent
    • Foster an inclusive and collaborative work environment
    • Implement a comprehensive employee feedback and recognition system
    • Plan succession strategies for critical roles to ensure business continuity
market-analysisinfrastructure-planningbusiness-analystoperations-managerhuman-resourcesstrategy-planning
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Strategies and tactics for expanding RKCO East Africa Consulting Services

  • ⛳️ Strategy 1: Prioritise Market Research and Analysis

    • Conduct a comprehensive analysis of the current market landscape in East Africa for consulting services
    • Identify the major competitors in the market and analyse their strengths and weaknesses
    • Develop customer personas by identifying the core industries needing consulting services
    • Analyse the economic and regulatory environment in East Africa to identify opportunities and threats
    • Conduct surveys and interviews with potential clients to understand their needs and expectations
    • Monitor industry trends and emerging technologies that could impact consulting services
    • Identify key geographic areas to target for market expansion
    • Evaluate the pricing strategies of competitors and establish competitive pricing models
    • Establish partnerships with local businesses for shared insights and market intelligence
    • Create a market research report to inform strategic business decisions

  • ⛳️ Strategy 2: Enhance Brand Visibility and Outreach

    • Develop a marketing plan focusing on digital and traditional media channels
    • Create a content marketing strategy to showcase expertise through blogs, articles, and whitepapers
    • Engage in social media marketing across platforms like LinkedIn, Twitter, and Facebook to reach professionals and executives
    • Organise webinars and workshops highlighting the company's consulting services
    • Participate in industry conferences and events to network and build brand visibility
    • Develop case studies and testimonials from existing clients to build credibility
    • Create promotional materials including brochures, flyers, and presentations tailored to different industries
    • Optimise the company website for SEO to increase online visibility
    • Establish a PR strategy for media coverage in local and international business publications
    • Form strategic alliances with business associations for co-branding and joint promotions

  • ⛳️ Strategy 3: Strengthen Service Delivery and Client Relationships

    • Develop standard operating procedures for each service offering to ensure consistency in delivery
    • Invest in continuous training and certification for staff to maintain high professional standards
    • Implement a client feedback system to gather insights on service satisfaction and areas for improvement
    • Develop customised service packages tailored to meet specific client needs
    • Provide exceptional post-service support and follow-up services
    • Invest in technology tools to improve service delivery and operational efficiency
    • Regularly update clients on new service offerings and industry insights
    • Enhance client onboarding processes to ensure smooth and efficient client relationships from the start
    • Establish a client loyalty programme to incentivise long-term partnerships
    • Create a project management system to track service delivery progress and timelines
market-researchbrand-visibilitymarketing-specialistbusiness-analystmarketing-teamoperations-team
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Strategies and tactics for developing a three-year strategic operating plan

  • ⛳️ Strategy 1: Conduct a comprehensive situation analysis

    • Perform a SWOT analysis to evaluate strengths, weaknesses, opportunities, and threats
    • Analyse current market trends and industry benchmarks
    • Review organisational performance over the past three years
    • Identify key stakeholders and assess their expectations and influences
    • Evaluate current resources and capabilities
    • Conduct competitor assessment to understand their strategies and market positions
    • Analyse demographic and consumer behaviour shifts
    • Review regulatory and legal changes that impact the organisation
    • Assess technological advancements relevant to the industry
    • Identify areas of unmet customer need

  • ⛳️ Strategy 2: Set clear goals and objectives

    • Define the mission and vision for the next three years
    • Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals
    • Align strategic goals with financial targets and resources
    • Prioritise objectives based on impact and feasibility
    • Identify key performance indicators (KPIs) for each objective
    • Develop a timeline for achieving goals and milestones
    • Ensure goals resonate with stakeholder expectations
    • Regularly review and adjust goals as necessary
    • Communicate goals clearly across the organisation
    • Document objectives in an accessible strategic plan document

  • ⛳️ Strategy 3: Implement the strategy effectively

    • Create detailed action plans for each strategic goal
    • Assign responsibilities to appropriate team members
    • Allocate budget and resources for each action plan
    • Develop a communication plan to keep all stakeholders informed
    • Implement a monitoring and evaluation system to track progress
    • Establish regular check-ins and progress review meetings
    • Leverage technology tools to facilitate collaboration and tracking
    • Train staff as needed to ensure effective implementation
    • Develop contingency plans to manage potential risks
    • Gather feedback to refine processes and improve execution
strategic-planningorganisational-growthstrategic-plannerbusiness-analystexecutive-teamoperations-team
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How to track your Business Operations strategies and tactics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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