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10 strategies and tactics for Operations Manager

What is Operations Manager strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Developing an effective Operations Manager strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

How to write your own Operations Manager strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Operations Manager strategy examples

We've added many examples of Operations Manager tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for increasing revenue and adopting a sustainable strategy for staff retention

  • ⛳️ Strategy 1: Enhance employee engagement

    • Conduct regular employee surveys to gather feedback and concerns
    • Develop a recognition program to reward employee achievements
    • Provide opportunities for professional development and career advancement
    • Ensure competitive compensation and benefits packages
    • Implement flexible work arrangements to support work-life balance
    • Encourage open and transparent communication at all levels
    • Organise team-building activities to strengthen relationships
    • Establish mentoring programs to offer guidance and support
    • Address grievances promptly and fairly
    • Regularly review and adjust policies to ensure they are up-to-date and employee-friendly

  • ⛳️ Strategy 2: Optimise business operations

    • Conduct a thorough analysis of current operational processes
    • Identify areas of waste or inefficiency and develop solutions to address them
    • Leverage technology to automate repetitive tasks and improve productivity
    • Streamline supply chain management to reduce costs and increase efficiency
    • Implement data-driven decision-making processes
    • Focus on customer service excellence to improve customer retention
    • Develop new revenue streams by diversifying product or service offerings
    • Partner with other businesses to create synergies and explore joint ventures
    • Regularly review pricing strategies to remain competitive in the market
    • Create a contingency plan to manage potential business disruptions

  • ⛳️ Strategy 3: Strengthen company culture

    • Define the company’s core values and ensure they are communicated to all staff
    • Lead by example and demonstrate commitment to company values
    • Hire employees who align with and embrace the company culture
    • Host regular company-wide meetings to discuss goals and achievements
    • Create a safe space for employees to provide feedback or suggest improvements
    • Encourage an inclusive environment where diversity is valued
    • Celebrate cultural diversity through events and activities
    • Promote wellness programmes that support mental and physical health
    • Create clear pathways for career growth within the company
    • Regularly assess and adapt culture-related initiatives based on feedback and results
employee-engagementbusiness-operationshr-manageroperations-managerhuman-resourcesoperations
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Strategies and tactics for increasing revenue and profitability for 2025

  • ⛳️ Strategy 1: Enhance market positioning

    • Develop marketing campaigns targeting the rising demand from aviation, consulting, pharmaceuticals, and automobile sectors
    • Leverage the opening of the new terminal by offering exclusive packages for travelers arriving at the 16 connected airports
    • Collaborate with Tata Electronics and other nearby industries to secure corporate bookings and events
    • Increase online marketing efforts to boost awareness and attract regional and domestic travelers
    • Host industry-specific events and conferences at the new restaurant and banquets to drive footfall
    • Partner with local tourism boards to promote the hotel in key domestic markets
    • Utilise guest feedback to fine-tune services and improve guest satisfaction
    • Offer loyalty programmes emphasising value propositions for frequent travelers
    • Use targeted digital advertising to attract high-yield segments
    • Launch a referral programme encouraging guests to recommend the hotel to peers

  • ⛳️ Strategy 2: Optimise operational efficiency

    • Review and adjust staffing levels to match predicted demand enhancements in 2025
    • Implement energy-saving initiatives to reduce operational costs
    • Regularly evaluate and optimise the supply chain for cost savings
    • Enhance revenue management strategies to optimise room pricing dynamically based on demand
    • Streamline reservation processes to improve inventory management
    • Minimise wastage in food and beverage operations in the new restaurant
    • Use data analytics to predict trends and make informed staffing and resource allocation decisions
    • Conduct regular training sessions to improve staff efficiency and service quality
    • Optimise the use of technology for seamless check-in and check-out experiences
    • Negotiate better terms with suppliers and partners to reduce expenses

  • ⛳️ Strategy 3: Expand revenue streams

    • Launch innovative dining experiences in the new restaurant to attract local and guest diners
    • Promote the new banquets as premier venues for weddings, conferences, and corporate events
    • Create themed weekend getaways focusing on lifestyle and wellness for short-stay guests
    • Initiate partnerships with local attractions to offer bundled travel experiences
    • Offer exclusive, high-end packages for guests attending events at the new terminal
    • Develop a loyalty programme with incentives for frequent stays and onsite spending
    • Introduce a bespoke concierge service to cater to high-end guests
    • Enhance recreational facilities to encourage extended stay bookings
    • Explore collaborations with airlines for joint promotions targeting travelers
    • Identify and host live entertainment or cultural events to draw in transient traffic
revenue-growthmarket-positioningmarketing-manageroperations-managersales-and-marketing-teamoperations-team
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Strategies and tactics for opening a poultry supply business

  • ⛳️ Strategy 1: Conduct thorough market research

    • Identify potential customer segments and target market
    • Analyse competitors and assess their strengths and weaknesses
    • Evaluate market trends and demands in the poultry supply sector
    • Research local regulations and licensing requirements for a poultry business
    • Conduct surveys or interviews to understand customer needs and preferences
    • Assess the location for optimal operation and accessibility
    • Analyse price points and establish competitive pricing strategies
    • Identify potential suppliers and analyse their offerings
    • Evaluate the viability of online versus physical store presence
    • Prepare a comprehensive SWOT analysis

  • ⛳️ Strategy 2: Develop a robust business plan

    • Define clear business objectives and goals
    • Create a detailed budget and financial projections
    • Outline an organisational structure for effective management
    • Establish operational plans including inventory and logistics management
    • Develop a marketing and sales strategy to attract customers
    • Draft a detailed risk management plan
    • Include employee roles, responsibilities, and recruitment plans
    • Create customer service and satisfaction strategies
    • Plan for sustainable and environmentally friendly practices
    • Prepare an executive summary to attract potential investors

  • ⛳️ Strategy 3: Execute a targeted marketing strategy

    • Identify key marketing channels to reach the target audience
    • Develop a brand identity including logo, colour scheme, and messaging
    • Launch a user-friendly website and social media profiles
    • Create and distribute promotional materials, such as flyers and brochures
    • Implement an SEO strategy to enhance online visibility
    • Engage in community events or sponsorships to increase brand awareness
    • Utilise email marketing campaigns to engage with potential customers
    • Offer promotional deals or discounts during the launch phase
    • Partner with local farms or organisations for cross-promotions
    • Collect and analyse feedback from marketing activities to refine strategies
market-researchbusiness-planmarketing-manageroperations-managermarketing-teamresearch-team
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Strategies and tactics for developing an integrated operations strategy

  • ⛳️ Strategy 1: Align HR resources with operational goals

    • Identify key operational objectives and metrics
    • Assess current HR capabilities against operational needs
    • Develop a workforce plan aligned with operational objectives
    • Implement training programmes to bridge skill gaps
    • Introduce performance management systems to align HR with operations
    • Establish clear communication channels between HR and operations teams
    • Incorporate flexible workforce arrangements to meet operational demands
    • Develop a talent acquisition strategy focused on critical skills
    • Regularly review and update HR policies to support operations
    • Set up cross-functional teams to facilitate HR and operational integration

  • ⛳️ Strategy 2: Enhance customer and sales support integration

    • Map the customer journey to identify support touchpoints
    • Integrate customer feedback loops into operations planning
    • Align sales targets with operational capacity planning
    • Train customer-facing teams on operational processes
    • Implement technology solutions to streamline customer support
    • Design an escalation process for issues impacting operations
    • Coordinate regular meetings between sales, customer support, and operations
    • Develop SLA agreements for customer support responses
    • Create dashboards to monitor customer support performance
    • Continuously evaluate customer support effectiveness against operational goals

  • ⛳️ Strategy 3: Implement robust risk management into operations

    • Conduct a comprehensive risk assessment of all operations
    • Identify and prioritise key operational risks
    • Develop risk mitigation plans with assigned responsibilities
    • Integrate risk management into the strategic planning process
    • Use scenario planning to prepare for potential operational disruptions
    • Establish a risk monitoring and reporting system
    • Conduct regular risk management workshops with staff
    • Train employees in risk awareness and response procedures
    • Review and update risk management plans quarterly
    • Benchmark risk management practices against industry standards
integrationperformancehr-managersales-manageroperationscustomer-support
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Strategies and tactics for increasing retreat occupancy through AI

  • ⛳️ Strategy 1: Optimise marketing efforts

    • Use AI-driven analytics to identify key demographics and tailor marketing campaigns
    • Implement AI tools to analyse market trends and adjust strategies accordingly
    • Utilise AI chatbots on the website to engage potential customers and answer queries
    • Leverage AI for personalised email marketing to target specific customer needs
    • Deploy AI-based A/B testing for digital advertisements to determine most effective content
    • Use AI to optimise social media posts timing and content based on engagement metrics
    • Implement AI sentiment analysis to monitor brand perception and customer feedback
    • Develop AI-powered content recommendations for the retreat's blog to increase web traffic
    • Employ AI to identify high-traffic times for optimal traditional advertising placements
    • Utilise predictive analytics to forecast demand and adjust marketing strategies

  • ⛳️ Strategy 2: Enhance guest experience

    • Implement AI-driven personalisation in guest rooms, adjusting settings based on preferences
    • Use AI to provide virtual meditation sessions tailored to guest needs and skill levels
    • Utilise AI chatbots for efficient in-house guest service and activity booking
    • Introduce AI-based feedback systems to gather and act on guest reviews promptly
    • Incorporate AI into the retreat's app for lifestyle and wellness recommendations
    • Leverage AI tools to offer personalised dining experiences based on dietary preferences
    • Integrate AI technologies for seamless adaptive room lighting and climate control
    • Utilise AI for virtual concierge services, offering recommendations and trip planning
    • Apply AI-driven entertainment options, such as customised audio playlists or guided sessions
    • Implement AI for providing insights and tips on local attractions and activities

  • ⛳️ Strategy 3: Improving operational efficiency

    • Utilise AI for predictive analysis of maintenance needs to avoid unexpected downtimes
    • Implement AI systems for optimising staff schedules and task management
    • Deploy AI-driven energy management systems to reduce costs and environmental impact
    • Use AI to streamline supply chain management and inventory control
    • Leverage AI for dynamic pricing strategies to maximise booking rates and occupancy
    • Implement AI for real-time occupancy analytics to optimise spaces and events
    • Utilise AI for advanced booking and check-in/check-out processes to reduce wait times
    • Apply AI for automated customer relationship management systems
    • Use AI tools to detect and prevent fraudulent booking activities
    • Employ AI to analyse operational data for continuous improvement recommendations
aioccupancymarketing-manageroperations-analystmarketing-teamoperations-team
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Strategies and tactics for transforming operational efficiency and customer experience

  • ⛳️ Strategy 1: Establish a new operating model

    • Conduct a comprehensive assessment of the current operating model to identify strengths and weaknesses
    • Define the new operating model with a focus on customer centricity and operational efficiency
    • Engage stakeholders across the organisation to gain buy-in and insights
    • Develop a change management plan to support the transition to the new model
    • Design a training programme for staff to ensure smooth adaptation
    • Implement a communications plan to keep all employees informed of changes
    • Pilot the new operating model in a single department to gather data and feedback
    • Analyse pilot results and make necessary adjustments
    • Roll out the new operating model across the organisation gradually
    • Establish metrics to continuously monitor and improve the model

  • ⛳️ Strategy 2: Invest in contact centre and operations technology

    • Conduct a technology audit to identify current capabilities and gaps
    • Define technology requirements aligned with the new operating model
    • Research and select technology solutions that enhance customer interactions
    • Develop a phased implementation plan for new technologies
    • Ensure integration of new technologies with existing systems
    • Train employees on using new technologies to improve efficiency
    • Implement AI and automation tools to streamline operations
    • Set clear metrics for technology-driven improvement and cost savings
    • Establish a feedback loop for continuous technology enhancement
    • Regularly review and update technology investments to stay current

  • ⛳️ Strategy 3: Enhance people experience for quick wins

    • Conduct employee surveys to assess current workplace satisfaction and areas for improvement
    • Launch initiatives to boost employee engagement through recognition and development programs
    • Implement flexible working arrangements to promote work-life balance
    • Improve internal communication channels to enhance information flow
    • Create a staff suggestion scheme to encourage innovative ideas
    • Offer training programs to upskill employees and improve service delivery
    • Review and adjust compensation packages to remain competitive
    • Enhance workplace facilities and resources to improve staff satisfaction
    • Celebrate and communicate quick wins organisation-wide to build momentum
    • Utilise employee feedback to iterate on these initiatives continuously
transformationefficiencychange-managertechnology-analystcustomer-experienceoperations-management
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Strategies and tactics for developing a business growth strategy for a security company

  • ⛳️ Strategy 1: Strengthen client relationships

    • Organise quarterly review meetings with top clients to discuss service feedback
    • Implement a client loyalty program to reward long-standing partners
    • Develop a client-specific newsletter sharing industry updates and company news
    • Provide personalised security audits to clients annually
    • Invite clients to participate in a bi-annual security seminar hosted by the company
    • Establish a dedicated account manager for key clients
    • Offer exclusive early-bird access to new security technology
    • Create a listening post to monitor and action client satisfaction levels
    • Develop and present case studies or success stories involving existing clients
    • Regularly survey clients to understand their evolving security needs

  • ⛳️ Strategy 2: Expand service offerings

    • Conduct market research to identify trending security needs
    • Develop partnerships with technology providers for innovative solutions
    • Launch remote monitoring services for clients with smaller budgets
    • Offer cybersecurity assessments alongside traditional security services
    • Create a mobile app to enhance client engagement and service accessibility
    • Pilot a security drone service for large-scale sites
    • Implement a rapid response team to address urgent client security issues
    • Develop an advisory service for home secure systems targeting the residential market
    • Establish a division for consultancy on regulatory compliance in security
    • Introduce environmentally sustainable security solutions

  • ⛳️ Strategy 3: Optimise security operations management

    • Adopt a new software for scheduling and managing security personnel
    • Schedule monthly debrief meetings with security teams for performance evaluation
    • Implement real-time incident reporting tools for security personnel
    • Track and review key performance indicators for security operations monthly
    • Conduct quarterly training sessions focusing on emerging security threats
    • Integrate technology to automate routine security checks and reduce manual efforts
    • Assign a risk management officer to assess vulnerabilities periodically
    • Design a reward system for security personnel achieving excellence
    • Maintain a regular review process for security protocols and guidelines
    • Create a mentorship program pairing new managers with experienced ones
client-retentioninnovationaccount-managerrisk-management-officerbusiness-developmenttechnology-integration
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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Strategies and tactics for re-establishing the mini gallery restaurant

  • ⛳️ Strategy 1: Revamp restaurant operations

    • Conduct a comprehensive review of existing operations and identify inefficiencies
    • Develop a new organisational structure with clear roles and responsibilities
    • Implement training programs for staff to improve service efficiency
    • Invest in modern kitchen equipment to improve cooking efficiency
    • Redesign the menu to focus on high-demand dishes and reduce food waste
    • Introduce a reservation system to manage dining capacity effectively
    • Establish standard operating procedures for daily restaurant tasks
    • Optimise supply chain management to reduce costs and ensure freshness
    • Regularly monitor and evaluate staff performance and provide feedback
    • Implement a customer feedback system to continuously improve operations

  • ⛳️ Strategy 2: Reduce operational losses

    • Conduct a financial audit to identify areas of excessive spending
    • Negotiate with suppliers for better pricing or payment terms
    • Implement a strict inventory management system to reduce waste
    • Analyse sales data to identify underperforming dishes and adjust the menu
    • Optimise energy use by investing in energy-efficient appliances
    • Review and renegotiate any high-cost contracts or agreements
    • Implement a cost-effective marketing plan focusing on digital platforms
    • Encourage upselling techniques to increase average customer spend
    • Introduce loyalty programs to encourage repeat business
    • Set regular financial targets and review performance against them

  • ⛳️ Strategy 3: Rebuild the restaurant's brand

    • Redesign the restaurant's logo and interior to refresh the brand image
    • Create a compelling brand story and share it on social media platforms
    • Engage local influencers to promote the revamped restaurant
    • Host launch events to attract media attention and new customers
    • Develop a strong online presence with an updated website and active social media
    • Implement a customer loyalty program to retain and attract clientele
    • Partner with local arts and cultural groups for collaborative events
    • Encourage positive customer reviews on platforms like TripAdvisor and Yelp
    • Offer unique dining experiences that set the restaurant apart
    • Consistently monitor customer perceptions of the brand and adjust tactics as necessary
operationsbrand-strategyrestaurant-managermarketing-specialistfinance-teamculinary-team
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Strategies and tactics for creating a successful office and cleaning industry strategy

  • ⛳️ Strategy 1: Improve service quality

    • Conduct regular training sessions for employees on new cleaning techniques and customer service
    • Implement a system for client feedback to continuously improve service
    • Establish a quality control team to perform random spot checks
    • Invest in the latest cleaning equipment and eco-friendly products
    • Develop a standardised checklist for each cleaning session
    • Increase employee engagement by recognising outstanding performance
    • Foster an efficient communication channel between clients and the service team
    • Develop service packages that are priced based on value provided rather than time spent
    • Schedule regular team meetings to discuss and resolve service delivery issues
    • Perform quarterly reviews of service processes to identify areas for improvement

  • ⛳️ Strategy 2: Expand customer base

    • Implement a referral program to encourage existing customers to refer new clients
    • Partner with local businesses to offer exclusive cleaning discounts
    • Utilise social media platforms to showcase services and connect with potential clients
    • Create promotional campaigns targeting specific seasons or events
    • Attend industry networking events to meet potential clients and partners
    • Develop targeted marketing materials that highlight the unique value of services
    • Offer a first-time discount to attract new customers
    • Collaborate with other service providers (e.g., plumbers or electricians) for cross-promotion
    • Identify and reach out to under-served markets and tailor services to meet their needs
    • Leverage online platforms to optimise SEO and improve online presence

  • ⛳️ Strategy 3: Enhance operational efficiency

    • Implement scheduling software to optimise employee assignments
    • Conduct time-motion studies to identify inefficient practices
    • Develop a clear communication protocol for all staff to reduce misunderstandings
    • Establish a system for timely maintenance and calibration of cleaning equipment
    • Encourage employees to suggest improvements for operational processes
    • Regularly review supply chain processes to negotiate better terms with suppliers
    • Hire a dedicated operations manager to oversee day-to-day activities
    • Use data analytics to monitor service delivery times and adjust resources as needed
    • Implement a rewards system for teams that consistently meet efficiency targets
    • Train staff to multi-task effectively during cleaning operations
efficiencyqualityoperations-managerquality-control-specialistmarketingservice-delivery
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How to track your Operations Manager strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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